Firebirds Wood Fired Grill - Durham

Firebirds Wood Fired Grill - Durham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lisa

   Key West1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food/drinks and service! We love Firebirds!
   

   Firebirds Wood Fired Grill - DurhamResponded 3 days ago

   Hi Lisa, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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2. W

   Wayne VIP

   Raleigh10 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was extremely slow. Shrimp was somewhat raw. Burgers weren’t seasoned at all. Food took way too long to arrive. Server was pleasant but had a habit of walking by without even looking at our table. Very atypical for a Firebirds, I might add.
   

   Firebirds Wood Fired Grill - DurhamResponded 4 days ago

   We appreciate you taking the time to share your experience, Wayne. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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3. D

   Derek

   Raleigh8 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a couple of drinks and some steaks. Filets cooked perfect MR with blue cheese and port shrooms. Broccoli and mashed potatoes were good. Mules and sangria hit the spot.
   

   Firebirds Wood Fired Grill - DurhamResponded 4 days ago

   Hi Derek, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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4. W

   Wendell VIP

   Greensboro1 review

   2.0

   Dined on May 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   It took almost an hour for our starter food to be brought to us. It was originally brought to the wrong table, and we weren’t informed until I inquired. Our hostess was great, but the remainder of the experience was lackluster.
   

   Firebirds Wood Fired Grill - DurhamResponded 5 days ago

   Thank you so much for sharing your review, Wendell. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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5. A

   Angela

   Baltimore1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for a large group of 12 for a graduation celebration. The waiter was awesome! Food was delicious.
   

   Firebirds Wood Fired Grill - DurhamResponded 4 days ago

   Hi Angela, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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6. J

   Jamie VIP

   New York City4 reviews

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Took 90 minutes to get entrees. No apology no explanation. Terrible experience.
   

   Firebirds Wood Fired Grill - DurhamResponded on May 1, 2025

   Hi Jamie, Thank you for sharing your recent experience at Firebirds. I want to offer a sincere apology as the situation you described does not align with our usual standards of hospitality. Your feedback is essential, and I will ensure that your review is discussed with our leadership team.
   

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7. B

   Brian

   Unspecified1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Date night at Firebirds wood fired grill. Great food. Great service. A great moment for me and my sweetheart. What more can one ask for?
   

   Firebirds Wood Fired Grill - DurhamResponded 2 days ago

   Hi Brian, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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8. R

   Rhonda

   Raleigh1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It’s was really nice and the food was amazing!!! My husband truly enjoyed himself, but had an issue with them not giving a military discount.
   

   Firebirds Wood Fired Grill - DurhamResponded 2 days ago

   Hi Rhonda, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
   

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9. e

   elizabeth

   Raleigh22 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellence meal- Steak was delicious and cocktails great. Kids enjoyed their meals too.
   

   Firebirds Wood Fired Grill - DurhamResponded 2 days ago

   Hi Elizabeth, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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10. D

    David

    Raleigh77 reviews

    5.0

    Dined on April 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food, beverage and service by Larry was superb! Kudos to the entire team👊🏾
    

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