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  5. South Kensington
FAIT MAISON, Salon de The: Gloucester Road, London, Kensington

FAIT MAISON, Salon de The: Gloucester Road

4.4
4.4
286 Reviews
£26 to £40
Middle Eastern
The Salon de Thé is Fait Maison's flagship branch and home to highly renowned exec chef Om Waleed. Come in and try a wide selection of Middle-Eastern dishes, all-day brunch classics and a wonderful array of patisserie and desserts.

Every detail is a feast for the eyes, beautiful interior decor, stunning floral display and incredible tasting food from Om Waleed's kitchen. We focus on top quality ingredients and seasonally inspired dishes. There's always a welcoming lively atmosphere, we want it to be a home away from home.

Kindly note that only Fait Maison cakes are permitted in store, do get in touch in advance, if you have a celebration to order a birthday / celebration cake. During very busy periods in the summer and over the Christmas holidays, we work on a walk-in basis. Please bear with our members of staff if there is a queue, we will try to seat you as quickly as possible.

Make a reservation

2 people

7:00 PM


Booked 5 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Middle Eastern, Afternoon Tea, Contemporary European

  • Hours of operation

    Morning Daily 8:00 am–10:00 pm Lunch Daily 12:00 pm–5:45 pm Evening Daily 6:00 pm–8:00 pm

  • Phone number

    020 3490 5585

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Om Waleed

  • Catering

    Fait Maison offer exclusive catering for external events. We can also offer an exclusive catering service by our Executive Chef, Om Waleed. o please email us at hello@fait-maison.co.uk for further details and to arrange a quotation.

  • Private party facilities

    There are two beautifully decorated exclusive private dining rooms at Fait Maison's Salon de Thé. Guests can hire either dining room in advance on a minimum purchase basis. Please contact the restaurant directly for rates and further details. Please note only Fait Maison's cakes can be served on site, we can organise a birthday cake in advance.

  • Neighborhood

    South Kensington

  • Cross street

    Turn right out of the tube station - 2 blocks down.

  • Parking details

    Street Parking

  • Public transit

    Gloucester Road (Piccadilly, District and Circle lines)

  • Additional

    Cafe, Dancing, Delivery, High Tea, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch

What 286 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • South West London

    Afternoon Tea

  • South West London

    Great for Brunch

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  1. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Superb service, delicious food and overall exceptional experience. Highly recommend
  2. MK

    MariamK

    Hertfordshire

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food3service5ambience5
    The restaurant is really lovely and the decor is very modern. The team were extremely lovely and service was spot on! The food is decent but not quite what we enjoy but that is down to our own flavour wants! Overall this place is lovely and we want to come back to try the breakfast menu :)
  3. YA

    YousufA

    Dubai

    1 review

    4.0

    1 review

    Dined on July 26, 2022

    overall4food5service4ambience4
    Nice food and ambient was ok... We had oreded arabic dishes On other hand i had mensioned that I am celebrating birthday but the didnt consider it
  4. MA

    MohammedA

    London

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food4service1ambience3
    They added an item to the bill that I didn't order
  5. SD

    ShoD

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service5ambience5
    A pleasant and happy experience, a change from the norm and the food is very tasty on its origins .. thanks
  6. SI

    SIkr

    1 review

    2.0

    1 review

    Dined on July 16, 2022

    overall2food2service1ambience2
    Unattentive and extremely lazy service. Instagrammable in its look but afternoon tea was poor quality. Overpriced. Music is way too loud for a tea room. Main courses were better but I didn’t come for Arab cuisine. Tables too squished together.
  7. NM

    NetsaiM

    Buckinghamshire

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5
    We went during Eid and we were treated with the utmost respect. We felt a part of the celebration. The food and drinks were excellent. It was my daughter’s birthday and the staff made it really special.
  8. S

    Shazz

    1 review

    4.0

    1 review

    Dined on July 3, 2022

    overall4food3service2ambience2
    This place is quite chaotic and had to get attention for service a few times. Was ignored once. Apart from that they were friendly and we had a lovely experience. The karak chai took me straight back to my home country. The food was great and desert nice. Its expensive but on par with Central London. Tip, look at reviews of food before ordering. I think they had tastier food on the menu that we missed. I may try going there for dinner one day to see if the ambience is better could hardly hear myself. My little girl loved the bathroom think she could spend all day in there!
  9. V

    Vicks

    London

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5
    Such a lovely restaurant! Lovely setting and atmosphere, amazing food, friendly staff. We will definitely be going back!
  10. K

    Kris

    London

    2 reviews

    5.0

    2 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5
    This place is lovely - so beautiful inside and we've been at different times of the year and the decor is changed, looks so lovely. Food was delicious and a good variety, tea was perfect and the staff and service superb - the owner, a lovely lady, even came personally to make sure everything was OK. Went back because of how good it was and it didn't disappoint, we'll definitely be going back again.
  11. YU

    YusraU

    London

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service4ambience4
    Very good and tasty dessert. Would recommend to everyone I know
  12. HA

    HadiyahA

    London

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5
    Absolutely fantastic staff and service. Afternoon tea was amazing. I'll be returning.
  13. MA

    MariaA

    London

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service4ambience5
    Very lovely and beautiful place. We had afternoon tea which was very nice. They refilled our tea and sandwiches.
  14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 20, 2022

    overall4food5service5ambience5
    Delicious food and very nice decor but expensive
  15. H

    Hayette

    1 review

    3.0

    1 review

    Dined on June 20, 2022

    overall3food2service3ambience3
    I was looking forward to going to fait maison given what I’d seen on Instagram. The first server I called over sighed dramatically as he came over as if I was a nuisance. I also notice that Om Waleed went over to every table and personally asked them how it was going and if they needed anything but did not come to mine. Was it because i am not arab? Finally the food is just ok. Nothing to rave about or gush over. Definitely not value for money and does not justify to eye watering price tags. Glad I tried it but won’t be coming back. Thanks.
  16. c

    cottontop

    New England

    18 reviews

    3.0

    18 reviews

    Dined on June 17, 2022

    overall3food4service3ambience4
    Should be aware that no alcohol is served here. Nice menu selection, food above average, pricey. Service was great olive, but slow and disorganized. Bright, clean dining Ty.
  17. NK

    NailaK

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service3ambience4
    It was very busy, food was average but expensive.
  18. PR

    PaulR

    1 review

    3.0

    1 review

    Dined on June 7, 2022

    overall3food4service2ambience5
    Beautiful place and stunning location but service was very slow, not in the right order. Food was very good and fresh. The only thing that came really quickly to us was the bill!
  19. S

    Selena

    London

    7 reviews

    4.0

    7 reviews

    Dined on June 3, 2022

    overall4food4service5ambience5
    I enjoyed the day out with my mother. We were seated outside as we wanted. I wish the menu had photos as I have no idea how they look. The staff were very nice. The ambience was gorgeous. Food and tea tasted great.
  20. ML

    MarieL

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5
    Delicious food and very good service. Sat outside on the small but cozy outdoor space by the street and we were very happy with everything.
  21. FA

    FARHANGA

    1 review

    4.0

    1 review

    Dined on June 2, 2022

    overall4food4service5ambience3
    Fantastic service and food .I want to say many thanks for Benjamin and management they worked perfect
  22. OT

    OpenTable Diner

    Minneapolis

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 11, 2022

    overall5food5service5ambience5
    Came here for breakfast early in the morning on a week day and it was nice and quiet! Very delicious food! Highly recommend
  23. RM

    RMRNOLA

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5
    Fait never disappoints!!! Truly enjoy every time I get to eat here.
  24. MJ

    MJFriday

    London

    12 reviews

    vip
    5.0

    12 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5
    Our Afternoon tea was excellent. The venue provides a beautiful setting for tea as there are real flowers on every table and elegant chandeliers light the room. The sandwiches were tasty and the cakes were delightful little treats. We really enjoyed the one that looked like white chocolate ice cream with chocolate in the centre. Scones were light and the jam and cream came with delightful little knives to add the jam and cream. The loose tea really was and came with tea strainers. We liked the Darjeeling. Enjoyed by all of us who are frequent takers of afternoon tea in nice places. Fait Maison is now definitely on our list and we will certainly be returning.
  25. C

    Catrin

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5
    This place exceeded my already high expectations. It’s not often you go somewhere where you can’t fault anything! The building and decor was beautiful, the food and drink were incredible and the staff were so attentive and helpful! Our waiter Benjamin recommended some incredible dishes for us and made the experience so enjoyable! I’ll definitely be returning!
  26. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience4
    Mums birthday. Food was tasty and flavourful; waiters were very friendly. All in all we always enjoy coming here for special occasions - would not come here regularly as very pricey!
  27. LE

    LExplore

    London

    24 reviews

    4.0

    24 reviews

    Dined on March 30, 2022

    overall4food5service5ambience5
    Beautiful place, really delicious authentic food..and ofcourse yum cakes. Very friendly staff. One note, that the drinks are lovely but pricey. I had initially booked their sister restaurant down the road for 7.15pm and when I called to say we'd be a bit late, was told they would close at 8pm so rebooked here but wasn't told the Salon de The also closes at 9.15pm, was ok but we had to move somewhere esle after so would be helpful if clearer when booking. That aside, highly recommend the experience, will be back!
  28. L

    Londoner

    London

    5 reviews

    2.0

    5 reviews

    Dined on March 27, 2022

    overall2food1service1ambience5
    Went with family for the first time, the place is stunning and the owner is wonderful. Unfortunately the service was poor, it took forever to get us seated, it took forever to get our order ready, the order was missing and we kept requesting the missing drink over 3times. We asked for a drink with no sugar, they brought us the drink with sugar. My husband paid for the whole table then my cousin went to pay and they took the payment meaning we paid twice, luckily we noticed before leaving and then they refunded us. Such a shame to have a beautiful place with such a poor service and food.
  29. S

    Sher90

    London

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5
    Beautiful decor, good variety of food to chose from
  30. H

    Hamid

    1 review

    1.0

    1 review

    Dined on March 27, 2022

    overall1food2service1ambience2
    Our order was taken and forgotten to be actioned after waiting on a table to be served for 80minutes! They did give us the starters on the house though and removed the service charge from the bill. When food was served, the order was messed up and was missing items at which point it was too late to reorder.
  31. R

    Razz

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5
    Absolutely loved breakfast here , a treat for the eyes and mouth . The restaurant was exquisitely decorated in pastel hues and swathes of flowers , beautifully over the top. Service was impeccable. The drinks were expensive but justified in the appearance snd taste , my coffee was the best coffee I have had in a very long time. Our food was totally delicious .
  32. S

    Sam3

    London

    1 review

    5.0

    1 review

    Dined on March 25, 2022

    overall5food5service4ambience5
    Lovely place for meeting friends or family. I will definitely be going back!
  33. EA

    EbrahimA

    London

    1 review

    5.0

    1 review

    Dined on March 25, 2022

    overall5food5service5ambience5
    Very satisfied , thank you the owner she was serving us with her kindness
  34. a

    asiai

    London

    1 review

    5.0

    1 review

    Dined on March 24, 2022

    overall5food5service5ambience5
    Amazing customer service, beautiful ambience and top staff x
  35. SM

    SamanthaM

    1 review

    1.0

    1 review

    Dined on March 23, 2022

    overall1food1service2ambience1
    High price for cakes and 3/4 sandwich! There was a hair in our cupcake cream. To try and get the waiters attention when taking our order for us to get what we wanted was impossible! Just awful experience for my mums 60th, won’t be returning
  36. S

    Sobes

    London

    4 reviews

    1.0

    4 reviews

    Dined on March 19, 2022

    overall1food1service1ambience1
    Really disappointing - this was my second visit and I’d only gone back because the first time the food was really good. This time - not so much. Overpriced food and really poor service. Won’t be going back anytime soon.
  37. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on March 13, 2022

    overall3food3service3ambience3
    Nice place, good service. Food is good I liked the Chicken escalope but the Pizza Margarita was shocking. It is basically pitta bread with pizza sauce and some cheese on the top. The Mojito is too sweet. Overall nice place to try, I think the breakfast menu is generous. Would recommend for breakfast.
  38. M

    Mari

    London

    6 reviews

    5.0

    6 reviews

    Dined on March 10, 2022

    overall5food5service4ambience4
    Delicious food and PLENTY of choice. Decent service. Decor was a little bit over-the-top (verging on tacky but just about on the safe side). Loved the overall aesthetic of Continental-Arab patisserie vibes though. Portion size could be more generous for the price but can't complain as fashionable central London location and they let you stay chatting for ages after you finish eating.
  39. S

    Sarahc

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 10, 2022

    overall5food5service5ambience5
    Amazing food, beautiful atmosphere with really good size portions.
  40. OT

    OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5
    Great food. Staff were so friendly and welcoming. Very homely ambience and beautiful interior design. Plus the food presentation was amazing. Thank you.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

FAIT MAISON, Salon de The: Gloucester Road offers takeout which you can order by calling the restaurant at 020 3490 5585.

FAIT MAISON, Salon de The: Gloucester Road is rated 4.4 stars by 286 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 5 times today
Google Map for FAIT MAISON, Salon de The: Gloucester Road

144 Gloucester Road, London, Kensington SW7 4SZ

Additional information

  • Cross street

    Turn right out of the tube station - 2 blocks down.

  • Neighborhood

    South Kensington

  • Hours of operation

    Morning Daily 8:00 am–10:00 pm Lunch Daily 12:00 pm–5:45 pm Evening Daily 6:00 pm–8:00 pm

  • Cuisines

    Middle Eastern, Afternoon Tea, Contemporary European

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Street Parking

  • Public transit

    Gloucester Road (Piccadilly, District and Circle lines)

  • Payment options

    AMEX, MasterCard, Visa

  • Executive chef

    Om Waleed

  • Additional

    Cafe, Dancing, Delivery, High Tea, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch

  • Phone number

    020 3490 5585

  • Catering

    Fait Maison offer exclusive catering for external events. We can also offer an exclusive catering service by our Executive Chef, Om Waleed. o please email us at hello@fait-maison.co.uk for further details and to arrange a quotation.

  • Private party facilities

    There are two beautifully decorated exclusive private dining rooms at Fait Maison's Salon de Thé. Guests can hire either dining room in advance on a minimum purchase basis. Please contact the restaurant directly for rates and further details. Please note only Fait Maison's cakes can be served on site, we can organise a birthday cake in advance.

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