Deep Lagoon - Naples

4.4
1436 Reviews
$30 and under
Seafood
NESTLED IN THE HEART OF FLORIDA.lies a place where the drinks are colder, the fish is fresher and the food is tastier. Where you can breathe easy, be casual and take in the sights and sounds of everything that is "Real Florida". A departure from a busy day, a place to be with friends, a place to share laughs and great memories. Relax and take it all in! Welcome to Deep Lagoon.
What 1436 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.0
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
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RM
RebeccaM
1 review
Dined 2 days ago
Overall2food1service4ambience5

Peel and eat shrimp were like sponges, sent two orders back and they didn’t even comp anything. Fish was extremely fishy and the service was slow but they were incredibly busy.

EM
EricaM
Pittsburgh
1 review
Dined 3 days ago
Overall4food5service2ambience4

Reservations easily made. Seated immediately upon arrival. Recognized by hostess for celebrating event. Waitress quickly attended to us, explained menu. Cocktails and Appetizers of coconut shrimp and oysters were delicious. Salads delicious. Entrees were delivered hot and quickly by kitchen staff. Didn’t see waitress until we were finished with our meals . We had ordered a bottle of wine but it was never delivered. Waitress and manager explained that staff had been reduced by that time of night and waitress was busy with multiple large groups. I’d say service suffered because of that. Food excellent. Not impressed with level of service, as it was not consistent.

OT
OpenTable Diner
Columbus
1 review
Dined 3 days ago
Overall5food5service5ambience5

Birthday meal. Was amazing.

N
Napleslovers
Naples
9 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great new venue…they did a great job!!!

OT
OpenTable Diner
Naples
1 review
Dined 3 days ago
Overall1food5service1ambience5

Waitress Pamela was wonderful but the short, bald male manager was so horrible I contacted corporate directly. I asked the manager for sweetener for my unsweetened iced tea and he immediately started being rude and yelling that I needed to let him know which specific type of sweetener I wanted. Meanwhile when a waitress brought it to me all the sweeteners were just in a container so I don’t know why he asked. He was super rude, unprofessional, condescending and much louder than necessary while he was listing the different types of sweeteners available because I wasn’t clear enough. He was so loud that it was embarrassing and caused a scene. Afterwards Pamela came over to apologize for how unprofessional he was and how she was going to let one of the other managers know. I was at the restaurant that day to “celebrate” by dads life and the 5 year anniversary of his death so my mom and I did not need to be yelled at by your highly unprofessional manager. He made a difficult day even worse l with his uncalled for attitude. As much as I enjoy the food here I may never come back because I hate to support businesses that clearly do not value customer service or professionalism. This manager further continued his unprofessionalism by never apologizing for how he acted and he never asked how our meal was. I want to further note that he spent much of his time yelling at the staff in his headset while standing at the front of the restaurant so it did not create any sort of “fine dining” atmosphere.

AE
AnnE
1 review
Dined 3 days ago
Overall2food3service4ambience2

To noisy and overpriced. While the quality of their food was good, food did not correspond in quality for the price. Wait staff was attentive and professional - the only bright spot of our visit.

JP
JohnP
Houston
8 reviews
Dined 4 days ago
Overall4food5service4ambience4

Food was great, the restaurant was very busy and our food came quickly, actually a little too quickly with not enough time between appetizers and the main course. But our server was very attentive and good, so I'll chalk this up to the kitchen.

OT
OpenTable Diner
Oklahoma City
3 reviews
Dined 4 days ago
Overall1food1service1ambience1

Service was terrible. All the wait staff was brand new. They made mistakes with everything. The table was partially set and the previous table’s check was still on the table. We had to ask them to finish setting our table. They brought the wrong appetizers, the wrong salads and the wrong entrees. The food was horrible. We paid $230 dollars for an awful experience. The restaurant was crowded, chaotic and loud. We couldn’t wait to leave. Also, in spite of the OnTable description, there are essentially no vegetarian options either, which mattered for one person in our party.

DF
DaleF
1 review
Dined 4 days ago
Overall5food4service4ambience4

Great Food and Service, a wonderful
Addition to the North Naples Dining
Scene. We are in the process of taking
Neighbors and Friends Soon

SB
SallyB
1 review
Dined 4 days ago
Overall5food5service5ambience5

Our server Tom was fantastic. Food was delicious. We started out with crab Ragoons and I had the mahi and my husband had triple tail. I would recommend this restaurant

SD
ShayD
Miami
1 review
Dined 5 days ago
Overall5food5service5ambience5

I had a wonderful time here celebrating my mother’s 60th birthday. The service was spectacular and the food was phenomenal. I definitely will be going back. Oh, and the place is really beautiful.

A
Amidala
Phoenix
1 review
Dined 5 days ago
Overall4food4service3ambience5

Ambiance is impressive! Love the aquariums. Rightfully popular, make a reservation for sure. Seabass special should be a permanent menu item, it was like butter in your mouth with a mildy tangy, sweet chili sauce.

NK
NadineK
Naples
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

New building is very nice. Our server Damian was very friendly and good. As usual our food was excellent. Chili rubbed tripletale is my favorite

SH
vipSharonH
Naples
6 reviews
Dined 5 days ago
Overall3food2service4ambience5

The restaurant was well decorated and the bar area looked like a great spot for a drink. The food was disappointing. Myself and a friend both had the Hogfish. It tasted fishy and bland. My Cesar salad barely had any dressing on it. Others in our party were happy with their meal.

B
Barry
Naples
22 reviews
Dined 6 days ago
Overall3food4service4ambience3

Had an evening with friend but restaurant was noisy until a
Bout 8.15. It was like being in a bar

MW
vipMimiW
Naples
24 reviews
Dined 6 days ago
Overall4food5service5ambience5

The restaurant is beautiful.
Our waitress Rebecca was delightful, knowledgeable and efficient.

Noise level was annoying. Hopefully a solution can be found.


Please add some European White wines to your wine list eg Pinot Grigio. Some of us get headaches from American whites but not European ones. Who knows why?

DD
DeeDoubleYou
San Francisco
23 reviews
Dined 7 days ago
Overall4food4service4ambience5

Limited lunch menu. Great atmosphere and good service. Nicely done!

W
William
1 review
Dined on June 8, 2021
Overall4food4service5ambience4

New facility Service outstanding Food good value Wine list great
Menu offers many versions of seafood. Our dinner was great.
A repeater.

PB
PattyB
1 review
Dined on June 7, 2021
Overall5food4service5ambience5

The key lime pie was not very good. Disappointed in the dessert but the rest of the meal was outstanding

OT
OpenTable Diner
Naples
11 reviews
Dined on June 7, 2021
Overall5food5service5ambience5

Wonderful staff, their brand location is beautiful.

PH
vipPHeller
Naples
78 reviews
Dined on June 7, 2021
Overall5food5service5ambience4

Delicious fresh fish dishes! This is a great casual relaxed neighborhood restaurant. The new decor is very pretty and comfy . We’ll enjoy returning often!

K
Karen
Naples
16 reviews
Dined on June 6, 2021
Overall3food3service2ambience4

We so wanted to like this newly opened Deep Lagoon but found ourselves disappointed. We twice saw the gentleman setting the tables grabbing forks by their tines, spoons by their cupped end and knives by the cutting end. In the age of Covid, how could a restaurant not train its employees in basic hygiene and best practices? The bread served was just blah and when coupled with cinnamon honey butter, an oddity that we've never seen in fine dining establishment. (As an aside, the waiter described the butter as "honey butter", which it certainly is not. The dominant flavor is clearly cinammon, not honey). The ability to select smaller portions of fish was a positive, but in general the fish was slightly over cooked. Our waiter muddled through the evening, causing us to wonder if this was his first week. So overall, while it may be opening pains that resulted in our disappointing experience, we won't be rushing to give Deep Lagoon a second chance. There are so many better Naples alternatives for the money.

S
vipScotty
Naples
71 reviews
Dined on June 4, 2021
Overall3food5service1ambience5

Hadn’t been deep Lagoon for a long time after a couple of disappointments. Just didn’t like the old location. Was very excited about this new location and the upscale building they created.
Check-in was effortless, decor is very vibrant and upbeat. A little noisy in there. Could use some sound control.

We were seated at a hightop in front of the bar, Which was absolutely fine. Waiter came out and immediately took her drink order. A separate person delivered the drinks and didn’t bother to stay long enough to ask us if we needed any water or anything else.
Then we had about a 25 minute gap between getting our drinks and trying to flag down somebody to get some water as well as bread. We noticed every table around us had water and bread.
We finally asked a different waiter if he could find our waiter. He arrived almost immediately, no apology, no explanation, But did get us our water but missed the bread. We ordered our meals which were excellent.
We did not order second drinks. We figured we might be through our meal before they arrived.
I’m chalking this up to a new location, and still ironing out the wrinkles. Certainly will give it another shot. But was a little disappointed in the lack of attention to detail on the service side. Everything else seems to be functioning. We heard a few people say that the sound on the patio is extremely loud. The food was excellent.

P
vipPasta2013
Orlando
34 reviews
Dined on June 4, 2021
Overall3food3service5ambience4

New place - aesthetically great.
Leslie our server is fantastic!

OT
OpenTable Diner
St. Louis
3 reviews
Dined on June 2, 2021
Overall5food5service5ambience4

Excellent food and good services!

B
vipBabs
Naples
37 reviews
Dined on June 2, 2021
Overall5food5service5ambience5

Great small plates
Great seafood
Great oysters Rockefeller and fried
Great Waiter

NP
NancyP
Naples
1 review
Dined on June 2, 2021
Overall5food5service5ambience5

Beautiful new decor.
Food hit the spot
Definitely will go back

M
vipMark
New York Area
85 reviews
Dined on June 1, 2021
Overall4food4service2ambience4

First time at their new location. The new restaurant has been designed very well and has a contemporary feel while retaining some of the traditional elements of the old place.
Food, as always, was delicious but it was clear they were having a few teething problems with scheduling in the kitchen. However, considering they have only been open for a week and that they were packed, they generally did a very good job.

S
vipShellisland
New York Area
14 reviews
Dined on May 31, 2021
Overall5food5service5ambience5

Had a delicious dinner here last evening, as usual!
Love the new place!!! Thank you for remembering our Veterans, a very thoughtful gesture!

p
petern
Naples
10 reviews
Dined on May 31, 2021
Overall4food5service5ambience5

Wide variety of good seafood Like the new ambiance
Good service

SZ
vipStevenZ
St. Louis
7 reviews
Dined on May 31, 2021
Overall5food4service5ambience5

Very good food, atmosphere, pleasant staff and great menu.

KM
KarenM
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Excellent food, service and ambiance. I’d go back again!

BG
BarbaraG
Washington DC
7 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

Excellent food!

M
Marts
1 review
Dined on May 30, 2021
Overall3food5service5ambience1

If the noise level can be diminished, I would highly recommend this restaurant that we have always enjoyed. Our service was outstanding under the circumstances.
The decor is outstanding!....beautiful and appropriate for a special seafood restaurant.
So glad you moved to Pelican Bay....Welcome!

G
vipGigi
Naples
27 reviews
Dined on May 30, 2021
Overall5food5service5ambience2

Delicious food and great service, but unenjoyable because of the high noise level. Could not wait to finish and leave.

JM
vipJerryM
Naples
10 reviews
Dined on May 30, 2021
Overall3food4service3ambience3

Food was good. However, having just opened, they need to get better organized. Reception/check-in process seemed very disorganized as to identifying what tables were available requiring a delay in seating. We were seated in a porch area which contained several tables. Temperature and seating room was fine but it was quite noisy. Wait staff was pleasant but also seemed a bit uncertain about the items. We will return but will probably wait a few weeks in the hope they get better organized

m
mariod
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Excellent Service, great food. Perfect atmosphere and priced appropriately!

KK
vipKirkK
Detroit
29 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

New location is great but we REALLY miss the seafood counter and various sauces and seasonings for sale!!!

SR
SteveR
Naples
5 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

Great new place. Good food and excellent service

A
vipAwesom
Orlando
30 reviews
Dined on May 29, 2021
Overall4food4service4ambience3

Still love the old location!

FAQs

Deep Lagoon - Naples is rated 4.4 stars by 1436 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Deep Lagoon - Naples