Chiquito - Park Royal

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1 Reviews
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£25 and under
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Famous for their modern take on Mexican food, Chiquito has been serving up great service in a lively setting for over 25 years. Quick, efficient and friendly staff will help you navigate the menu which is packed with authentic dishes from both sides of the border and which captures the essence of Latin cuisine. Whether you like it mild or wild, a range of crowd pleasing offerings includes the likes of sizzling fajitas, stacked burgers, bursting burritos and tender, fall-off-the-bone ribs. The bar hosts a variety of thirst-quenching options including their Famous Margaritas and Classic Cocktails, or a great selection of soft drinks for the designated driver so you can be assured everyone is catered for. For an unforgettable Mexican experience Chiquito has to be the restaurant of choice to get your taste buds dancing!
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2.4based on all time ratings
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1 review
Dined on May 26, 2018
Overall 2food 2service 2ambience 1

Awful experience and we've been to many Chiquitos before. We booked this as part of a birthday trip to Wembley and expected a great meal as always. It took nearly 10minutes to be asked for drinks, then a further 5-10 before they finally took our food order. When the cocktails came they were nice, but the food was awful. The burger my husband had was burnt - we called over the waitress and even she said "oh it's burnt isn't it". She took it away and it came back as a plain beef burger with limited salad, not the one my husband had ordered. My meal arrived and the chicken was dry and burnt on the edges. Fries on both our orders were a mix of undercooked and dry. We alerted staff and were offered a partial refund on my husbands order, we eventually got full on his order but nothing off mine.
Whilst we were in there, i was concerned over the behaviour of two male managers present, one in particular who grabbed the waitress by her wrist as she went to walk by and ordered her to take out some drinks. It was clear she was on her way to do something and she was uncomfortable.
There was no atmosphere at all, just a tense atmosphere provided by the staff who clearly didn't want to be there or felt uncomfortable. We waited 10mins after the meal had finished for plates to be cleared - yet there were no more than 4 tables occupied. Bill arrived and it was wrong.
Overall a very very poor night and would not recommend this particular branch of chiquitos.