Burr & Co. at Kimpton Fitzroy London

3.6
20 Reviews
£25 and under
Tapas / Small Plates

Top Tags:

Afternoon Coffee
Tucked into a ground-floor space at Kimpton Fitzroy London, Burr & Co . puts a modern twist on the traditions of London's Victorian era coffeehouses. Open throughout the day, the casual cafe is the perfect spot to sip a solo cappuccino or share small plates and wine with friends. It's also ideal for those grab-and-go mornings when you really need to get on with it.
It's just a few yards from Russel Square Tube.

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What 20 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on all time ratings
3.5
food
3.2
service
4.0
ambience
3.6
value
Noise · Quiet
64% of people would recommend it to a friend
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BB
BelleB
London
1 review
Dined on March 7, 2020
Overall4food4service5ambience5

Such helpful staff and a lovely atmosphere. Food wasn’t great but was nice enough

OT
OpenTable Diner
London
6 reviews
Dined on February 16, 2020
Overall3food3service3ambience4

I really liked the venue and choice of food. We were a group of 6. Our waiter was friendly but overstretched. Unfortunately they needed more staff and people were having to flag down the waiting staff to place or chase up orders. My husbands coffee arrived after multiple attempts at chasing it, he had pretty much finished his food. My husbands food was good and the pastries and cakes the others had seemed to go down well. My food was tasty but cold. Given we were pressed for time and had waited a while I just ate it. I would go back again as it is a good location and ambience is nice but more staff would help make it a more pleasurable experience and joining up bar orders and kitchen orders would help.

PE
PixieE
London
8 reviews
Dined on February 7, 2020
Overall3food5service2ambience2

A bit random. This is in essence a cafe-bistro and booking isn’t really a thing. The food was very nice with a good selection but the service was hopelessly disorganised.
We received half of our order after asking for it repeatedly and eventually fetching it ourselves. We were not the only ones. The table next to us waited 25min for their drinks and resorted to paying at the bar as the bill did not materialise
A supervisor would be a good investment to keep the operation going.

C
Crusoe40
London
5 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

A family of 5 - we enjoyed a breakfast at Burr & co. Elegant venue, good food, reasonable price and friendly staff.

KT
KyraT
London
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

Wonderful service and servers. Food and drinks were affordable and delicious. Great environment - definitely will be back!

KG
KGossip
London
4 reviews
Dined on January 4, 2020
Overall3food2service3ambience3

The setting is nice. And the staff were friendly. But the food was just really disappointing. It was lukewarm. And just didnt taste very nice. We had burgers and the fish finger sandwiches. We just expected so much more as from the website the place looks so lovely. It was just very average.

y
yyyy33
1 review
Dined on December 25, 2019
Overall1food1service1ambience1

I made a reservation successfully on opentable but on the day I went there, it was closed! That was an unhappy experience.

JM
JaniceM
London
1 review
Dined on December 5, 2019
Overall1food1service1ambience3

Service was absolutely shocking. We only wanted 1 coffee and 1 tea and waited 40 minutes - our meeting was over before they’d arrived!

h
hans
1 review
Dined on November 17, 2019
Overall1food2service1ambience3

Service was really terrible.
We went for the brunch and the server brought the food but forgot the cutlery.
We had to ask for cutlery and it took a while for them to bring it.
Also, I had to ask for ketchup for three times and they also forgot our coffee.
When they brought the coffee after we finished the food.
We told the server that we did not want to pay for the service charge for aforementioned reasons but they told us it is mentatory.
I do not want to go back again.

OT
OpenTable Diner
London
1 review
Dined on October 23, 2019
Overall1food1service1ambience2

Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible. Food was terrible.

k
vipkpshopper
London
23 reviews
Dined on October 9, 2019
Overall2food3service2ambience4

When I arrived, I was one of only 3 tables in the restaurant area yet I wasn't asked for my order until I chased the server. The single latte still took 15 minutes. There was a clear priority for the people in the front cafe whilst myself and the table next to me waited endlessly for our order. Really poor showing. Would not recommend or return for any outing.

FS
FionaS
London
1 review
Dined on October 8, 2019
Overall3food4service2ambience4

The food was good but it took about 20 minutes for our drinks to arrive (tea and coffee) and we had to ask for them. My colleague and I ordered breakfast but only mine turned up. No one came near us to ask if we'd like anything else and we had to hunt someone down to ask for the bill. So overall, pretty rubbish service but they were friendly when they did interact with us and the food was good so I'll give it one more try.

P
vipPookie
Berkshire
13 reviews
Dined on October 3, 2019
Overall2food2service1ambience3

Service was exceedingly slow even though few people there. Food very average.

KM
KatherineM
London
2 reviews
Dined on September 12, 2019
Overall3food2service4ambience4

I ordered the fish taco which was hugely disappointing...literally a greasy, tiny bit of fish in a giant tortilla wrap with some cherry tomatoes and pea purée. No hint of the sriracha mayo mentioned on the menu which in turn made it tasteless. This dish is not worth the price.

The staff were nice enough and I liked the space so next time I’ll just have a coffee. Felt like a real waste of money.

OT
OpenTable Diner
London
6 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

Tasty lunch with lovely atmosphere!

PF
PaigeF
London
1 review
Dined on September 4, 2019
Overall5food5service5ambience5

Great service and friendly staff willing to help. Food was delicious and very filling. Drinks had lovely selection quite reasonable for a bar and restaurant in London.

Highly recommend Burr & Co at Kimpton for drinks or even a meal out.

F
Fylde7
London
1 review
Dined on September 1, 2019
Overall2food3service1ambience4

It wasn’t surprising we were the only people having lunch. The concept of starters and main courses confuses them. They just brought food out randomly and the drinks came later. It was all shambolic and as if they were doing this for the first time. Some of our party thought the food poor, others thought it OK. This is a beautiful, airy restaurant in a landmark hotel and it is a great shame the service and the food lets it down.

c
clairec
1 review
Dined on May 14, 2019
Overall4food4service5ambience5

lovely cafe place not to loud and very close to russell square

OT
OpenTable Diner
New England
8 reviews
Dined on May 5, 2019
Overall3food3service1ambience4

Reserved tables are in the far back, we were alone and staff forgot about us. It’s a very cute place though.

Burr & Co. at Kimpton Fitzroy London
Responded on August 25, 2019

Hi ValeriaV, Thank you for your feedback. I'm disappointed to read this and I can reassure you I am investigating methods to ensure we consistently keep service as strong as possible. Ask for me when you join us again and I'll ensure you're royally looked after! Kind regards, Daf

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S
Spoffie
London
3 reviews
Dined on May 4, 2019
Overall5food5service5ambience5

Excellent place for coffee and study, catch up with a friend over a glass of wine and some sharing plates, or for a delicious dinner (would recommend the gnocchi - absolutely divine!) staff are super and friendly and the decor / ambience is relaxing and luxurious

Burr & Co. at Kimpton Fitzroy London
Responded on August 25, 2019

Hi Spoffie, Thank you for your amazing feedback. Ask for me when you join us again and I'll ensure you're royally looked after. Kind regards, Daf

Report

FAQs

Burr & Co. at Kimpton Fitzroy London is rated 3.6 stars by 20 OpenTable diners.

Burr & Co. at Kimpton Fitzroy London does offer gift cards which you can purchase here https://kimptonfitzroylondon.skchase.com/vouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.