Buca di Beppo - Albuquerque

The ambiance and service was outstanding as usual, but unfortunately the quality of the food hampered the evening. We ordered the 3 trio appetizer ( spicy shrimp, mozzarella triangles and the calamari ), which was very good. The Gargonzola salad was delicious, but the Chicken parm came up seriously short. The first bite into it we all looked at EACHOTHER and described it as “doughy” with no taste at all. It was a bummer for sure. We ordered the marinara spaghetti to with. This wasn’t too bad, but just eh. Thank god we ordered a small margarita pizza. That saved the evening. Overall the marinara on the spaghetti and on the pizza was ok, but needs to be reassessed and tweaked. Very bland and nothing to make you leave saying “OMG that was delicious”. Our waitress was attentive and made sure our glasses never went empty. We asked for an extra loaf of bread, which she delivered promptly. Our family loves Buca’s and this was a very much anticipated outing since the restrictions on COVID were lightened. Sadly, the food was under par. Sorry Buca. We’ll definitely be back though.

Went to Buca for our anniversary and it was not like we remembered. We used to go here and the food used to taste so delicious. This time it took an hour to get our food. The chicken Marsala was rubbery and dry. The sauce was watery and the food tasted like it was not seasoned with salt or pepper. Will not be going back again. On a positive note our Server was nice and made sure our drinks stayed full.

The salad was good. The lasagna was awful. Overpriced and underwhelming. Would not recommend

Extremely slow and uncaring service. Food extremely good and worth the overly long wait.

Open Table waaaaaay overbooked this restaurant for the maximum capacity they were allowed to have dining indoors. As a result we had to wait well over an hour to be seated. Once seated we felt rushed because the restaurant was supposed to be closing in 30mins. The food was amazing however and the waitress, manager, and other staff were friendly and attentive.

Well. We didn’t even get to eat here. Made a reservation for February 13 at 7pm & arrived right on time....when I spoke with the hostess she told me they were running an hour & a half behind on reservations. I said that was fine could she just call when my table was ready. The hostess wrote my number down on the corner of a scrap paper & said she’d call when our table was ready. WHICH WAS NEVER. THEY NEVER CALLED. Not even to say hey we’re so far behind we can’t accommodate everyone we have booked. I am disgusted by this customer service & lack of respect for customers in general. This reservation was to celebrate Valentine’s Day & it was ruined. I will NEVER go to another location again.

Great atmosphere, service and food! A little on the pricey side, but definitely worth all the food you get.

Always a great experience. Thank you

The didn’t honor our reservation and we had to wait an extra 30 minutes. They had us sit outside in the cold and wind.. leaves in the food chairs blowing. Wasn’t fun

This will be very simple. Probably the best Italian food in ABQ (take this from a NY Italian!). Wonderful service, and great ambiance to enjoy your meal.

However, if you are faint-of-heart when it comes to pricing ... well ... this may not be the place for you. Yes, you will get a TON of food. Yes, you will not have to cook for the coming week. Yes, you will keep enjoying your dining experience. But, if spending $87 ($98 with tip) for two (no booze, no wine, no dessert) scares you, then try someplace else. You will not like it as much, but you'll be able to put gas in the car!

Great service

This location does not honor reservations made through Open Table. I showed up at the exact time my reservation was at and they said although Open Table is taking reservations for them, they are not accepting the reservations. Instead of trying to make things right with a customer, they said I would have to wait like all the other walk-ins. They then proceeded to tell me that they were really busy and I would have to wait over 45 minutes because they had to seat the walk-in customers before me. Very poor customer service!!!

My reservation was not honored! Ruined my birthday

They would not take our reservation as they were just seating the option and told us there were 2 parties ahead of us. Then we ordered take out to take back to hotel. When we got back to the hotel we realized they gave us someone else's food. My husband called them to tell them and they said oh well and didn't care. I cared because we are trying to eat healthy and ordered proteins with veggies and got all pasta, bread, fried mozzarella sticks

Food portions were very generous and the food was delicious.

Good, lasagna was a bit dry and overcooked, but other than that it was good.

This was our first time here. Jose our server was beyond amazing!

Father’s Day is not the same in the age of COVID 19

I’m grateful to get out and enjoy a nice meal in a 50% capacity restaurant however.
Lasagne was tasty
Menu has changed

It was a nice experience only hiccup was that we were passed twice on taking our drink order and other tables that sat after us received theirs first.

The food was great. Our server forgot to bring out condiments we had asked for. The restaurant was too cold.

Food was great, huge portions as advertised. The service....not so much. Server was slow, seemed like he was annoyed with every request, rarely came to check on us. The kind of server that seems like he’s not happy that he’s still a server at his age, you know the type. Luckily the tiramisu was really good though!

They took too many reservations for the evening, so customers were waiting for over an hour past their reservation times to be seated. The lobby was packed and people were even waiting outside. I had 4 hungry kids with me, so I left. Wasn’t going to wait over an hour past my reservation time to be seated. Defeats the purpose of a reservation!!

Despite booking a reservation through Open Table, we encountered an hour wait to be seated. We ended taking a table in the bar area which was less than ideal. The manager seated us after my complaining without any compensation offered. Our server was awesome and the food tasty but the long wait was a huge buzz kill.

Birthday but no birthday dessert. Food was good service ok.

Service was excellent and timely. Food was outstanding and fresh.

Service was amazing, as always. And the food, well, they never miss a beat, total carb overload because it is so delicious!!

Meal was delicious and te service was good. We made a reservation at 6 but did not get seated until 6:30 so I am not pleased about that. Just be ready to wait if you go on a busy night.

When our party (3 adults and 3 kids) arrived at 6:50pm on a Monday night without a reservation, hostess told us it would be a 40 min wait. This despite Open Table showing lots of availability then, and all evening, for a party our size. When I pushed back, and even booked a 7pm res on Open Table in front of her, she announced to her colleague she was going to find the manager “to deal with this guy”. VERY rude, and set a bad tone for the night. Manager came to podium and we ultimately got seated after about 5 mins.

Our group had been here before about a year ago and had a wonderful experience, including great service (we had an exceptional waitress) and good food. Not so much this time. Food this time gets mixed reviews at best. Caesar salad was fine. Eggplant parm to serve 3 was tasty, but came in only 2 “stacks”, which made portioning for 3 adults awkward. Chicken Milanese to serve 3 was a really small portion, and pretty bland. Pasta San Remo was a big portion to serve 3, but again taste was bland and disappointing. Finally, kids lemonades had almost no lemonade flavor.

Overall, I expected much better from this restaurant based on prior experience. Disappointing.

The menu appears to have been streamlined since I was last there, resulting in almost nothing that the whole group could share. Since it's a family style meal...that's kind of a problem.

We dined here on Christmas Eve and they were not prepared. When we made the reservation we were not told that there was a limited holiday menu. They were out of salad and the options were limited. We arrived an hour early for our reservation and we were still sat after our reservation time.

Went for Thanksgiving , great service , great food , lots of take home which the waiter prepared the take home for us. We would have preferred a better seating arrangement, with a round table which would make it better for conversation with everyone.

Thanksgiving

Thanksgiving food was served lukewarm at best. We asked server for hot gravy which helped.

for the price you would think it would be a more upscale. food was alright and service was good. I would recommend this place.

Relatively expensive, interesting menu

Way too much food. Only serve in portions for three or more people,so two people had better want the same thing. Very wasteful and off putting but great for families where want leftovers to take home

Prices are relatively high but Buca can be a good deal with coupons to moderate the offer. Food quality is good but not exceptional. Ambiance is themed, eclectic and fun.

Server/bartender was rude and was concerned about cleaning than checking on us or getting a 2nd drink ordered from us. Our food took over 40 min at 8:15. The restaurant was empty. We were never communicated with if our food was coming. Just awful. The more I write the more frustrated I am. It was just awful and I will spread the word to all not to go.

Celebrated a Baptism here. It has become a tradition in our family. We had a party of 20; service was awesome

Not really very good Italian food. The tomato sauce was red, but did not taste like tomatoes. The waiter needs some training in wait skills. The noise level was not energetic, it was too loud! Overall, a disappointing way to spend $50.00.

Food was amazing. Had the spicy shrimp and spaghetti. The portions are HUGE!!