Great experience, could use more wine options.

We eat here regularly because it's convenient and the food is usually great. The Strawberry salad was drenched with dressing, making it almost inedible. I will order dressing on the side next time. The steak medallions were perfectly cooked and delish! We had exceptional service with Tyler. He was attentive and made sure we were taken care of. We did not bring the salad issue to his attention. I feel it was our mistake for not reading the description closely enough.

Very friendly and prompt service even during lunch rush.

The weather was nice for Texas in the summer. The service was perfect! Our dinners were delicious, as we expect from Brio.

Brunch with family visiting from North Carolina- we had a great lunch and drinks. The food was perfect. Waiter was very attentive. Brio is one of my favs!

Ravioli Di Bello and Caprese salad was delicious! Prompt, attentive service.

We interrupted a conversation between a waiter and 2 hosts at the hostess stand. We waited until they finished their conversation before being greeted.
Our waiter was super nice but later something must have happened because he seemed to be in a bad mood. We were extra polite.

Very disappointing. Restaurant has decreased immensely in quality, value and service. If looking for chain restaurant Italian dining, Olive Garden a much better choice.

We love Brios, we just miss the crackers that come with the bread that they serve before your meal!! Great food!

Setting was really nice. Conveniently located within a trending and quant shopping area of South Lake. Food was very good and service was quick. Pricing was a little high, but everything seems to be getting that way these days. Will return and would recommend.

We had a reservation at 8:15pm and was told the people on the outside patio were spawning 200.00 so they couldnt seat us yet. We were seated about 9pm. The manager was super nice and very apologetic for our wait. She actually compt our dinner and we told her it wasn’t her fault and she didn’t need to comp our dinner but she did. She handled everything very well since it was the fireworks night

Brio is great. Consistently good food, and great atmosphere. We come here often and can’t say enough good things about it. We were seated right at our reservation time, greeted promptly by our server, and enjoyed the evening. Ulo, the general manager, does a fantastic job and is often seen walking around taking care of everyone. Can’t wait to go back.

Service, food, drinks…everything was fantastic! The bread is awesome and the pasta is delicious! Our waiter was excellent as well! Will definitely be going back

Everything was excellent

Was seated promptly upon arrival. Ordered my favorite, Chicken limone. Great flavor and good portion size.

The restaurant was fantastic. The outdoor patio is why it is one of my favorites.

Excellent food and great service.

Service was cold and the wait staff was very inconsiderate waiting and leaning against the divider literally 2 ft from our plates of food by the kitchen area resting and waiting to pick up their orders. Instead of standing somewhere away from the guests, they leaned back to make themselves comfortable, making our meal very uncomfortable. The lamb was cooked too rare which made it inedible due to the high fat content. The spaghetti was just okay.

Great service and ambiance

Fathers Day was great

Fathers Day. Pleasant experience, good food.

Bar Service was good while we waited on our friends to arrive. Part of the plaster ceiling fell in on the floor next to the water drip bucket.

Table was not available for our 6:30 reservation. Waited 25 minutes then complained, we were seated right away.

Puts a real strain on a Happy Birthday Celebration.

The Meat kitchen cook is not a sous chief, since he continues to be incompetent in grilling lamb and steaks at the wrong temperatures. He only knows rare or overdone and has no idea how to cook meats at medium. The managers avoided the problem Thais evening and did not correct or rectify the wrong food temperature correction. Never go to this place for any meats grilling, better places in town that have real chiefs not kitchen cooks that grill high end meats. The kitchen cook not sous chief that cooks the meats should be fired since he continues to exhibit his cooking incompetence.

Joe was a always a great waiter during this tumultuous time over dinner.

Don’t go to this restaurant and waste your money. Not worth it. Warning to all stay away.

Son's birthday celebration. The restaurant was not busy and the service was extremely slow - to the point where people who arrived after us and ordered after us had received food, eaten and left before we ever received our order. I think the waiter forgot to turn it in? No acknowledgement of birthday and no free dessert. The food was good and we ate every bite - and I didn't mind paying for it all, but I thought the service/value for the cost of the meal considering time of day and lack of crowd was below average.

We were very pleased to walk in and be seated immediately. Full view of kitchen. Food was served quickly. And was very tasty. Loved the mango lemonade. Our waitress was fun and playful.

It was great food, great server and great cocktails

Two younger male employees at the entry mumbled and couldn't understand a word they said - several times. They need retraining. We had 6:45 reservations and were probably not seated until 7:00. Our waiter was outstanding under the conditions. He served vodka tonics with no limes bc the bar was out. Really? When we asked for an orange maybe - they were out of those also. Later in the evening he found a lime and an orange. He was a rock star but the bar failed him. Food was excellent but will probably try another place in the area next time.

There were leaks in the ceiling so we had plastic containers on the floor next to our table. It was a problem in more than one location of the restaurant. It didn’t ruin our dining experience but it effected the quality of the atmosphere

First of all we were told they run out of bread, totally unacceptable for the caliber of this restaurant. Then we asked for crackers and we’re told by our waiter that the chef said “ no crackers”. Then one of us wanted tomato soup which is an item in the menu. That was not available either. In my opinion the waiter should have told the manager to come to our table and explain why there was a situation like that. If they run out of bread there are a couple of supermarkets very close by that the restaurant could have gotten bread from. I don’t even know what to say about the chef and the crackers. Finally , they also run out of tomatoes too? Seriously?

Not there best day. Chief comp our salads and

We happen to be dining with new friends for the first time in 18 months. It also happen to be the night the power went out in the restaurant. Our food had arrived prior to the outage. My pasta was unfortunately mushy and cold. The other food was "ok" but not as we have had in the past at Brio. We understand the outage was totally out of Brios control but the way the manager handled it wasn't and was unacceptable. He didn't instruct his staff on how to address it with their tables. We finally called him over and his response was "I don't have a way to charge you so you should just leave. Take care of your waiters with a nice tip". What a missed opportunity to say "dinners is on us, please come back again and our waiters count on tips if you are able to tip or leave cash it would be appreciated." or something other than "leave". It was so rude and jarring! SO many establishments wanting people back in the dining rooms. . . .his attitude sure doesn't make us want to come back! Total disappointment aside from the blackout!

Service was very slow, and the food was just “ok”. It was a little surprising as my wife and I have been to this restaurant many times and did not have an experience like this.

The waitress took close to 15 minutes to greet us and take our drink order. The food was also just “meh” (my wife had her usual lasagna, and I tried the chicken parm).

I hope that this is just the restaurant getting back up to speed as the pandemic subsides. Truly one of our favorite Italian spots before this.

Seated us too close to the bar area (too noisy) because they didn’t have enough waitstaff to open further-away areas.

We absolutely love the store and the food here is amazing lasagna by far my favorite dish I love the sweet tomatoes in it. Our server was amazing and did everything perfect. The only thing I can say is that the women’s restroom was absolutely awful and all stores were nasty and dirty

The male hostesses were wearing mask last night but they we not covering their face. I called ahead of time to see if the staff was required to wear mask, unfortunately wearing mask is not required . Let’s do better to make all individuals feel comfortable

Third trip here and it was a great experience as always.

We sat outside and the weather was very nice. Waiter was great and he helped us pick great items on the menu.

Very small menu, no music on, felt very odd being in their. I’ve dined at Brio many times, and even worked there for a short time about 12 years ago. Used to seeing every table full and busy busy with good energy. Did not feel any of that at all, probably my last visit.

Mother’s Day

Food is really good. Service was great. I’ve eaten there many times and recommend