Brio Italian Grille - Southlake - Southlake Town Square

Brio Italian Grille - Southlake - Southlake Town Square reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Crystal

   Dallas2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Mother’s Day, very busy and understaffed. I didn’t get a single refill. Food was lukewarm. My water glass was really dirty and had actual chunks of food on it. Quite expensive for an unimpressive and disappointing experience.
   

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2. H

   Heather

   Dallas3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Mother’s Day lunch on the patio. Everything was wonderful. Great food and atmosphere.
   

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3. C

   Chris

   Dallas8 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good but slow service. Said they were in a shift change so that’s why it was slow.
   

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4. s

   sondra VIP

   Dallas2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Food was horrible and sent several plates back. Over cooked salmon and pasta bland. Soup was terrible. Overall would not go back. We used to dine here a lot several years ago and it was good but food quality has gone way down. Our waiter was good for how busy it was during Mothers Day.
   

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5. J

   J

   Atlanta1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food and service were great. My experience was limited to a Mothers Day brunch. It was obvious that they are not used to serving coffee, as it was horrible. The first cup I could see through it and the second cup wasn’t much better. Neither was consumed, and neither was my wife’s coffee. Good coffee should be assumed when going to a nice place for breakfast or brunch. We both had to leave ours on the table and walked to Starbucks afterwards. It would have been nice to enjoy good coffee with the great deserts Brio served. We might go back, but not for Sunday brunch.
   

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6. J

   Jose

   Unspecified1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food quality has changed since last time I was there many years ago. It was not as good as it used to be. Waitress was attentive but maybe was too busy and kept forgetting things. Also, might need training on how to serve extra cheese, ( we got more cheese on top of us than in the plate when she was serving it) it’s still a really nice place overall.
   

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7. T

   Torben

   Alabama3 reviews

   3.0

   Dined on May 4, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   I think food used to be better, maybe new chef or management changed the quality.
   

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8. M

   Marilyn

   Chicago2 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing. We were celebrating our 43rd anniversary and our server in traing Alina (sp) made it a great experience. So attentive and made sure we were enjoying every course and never cease to amaze us at her work ethic on display. She is and will continue to be a great asset to the team
   

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9. J

   Jose

   San Francisco1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family & friends restaurant! Excelent food and service!
   

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10. G

    Gary VIP

    San Francisco43 reviews

    5.0

    Dined on April 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the patio! Food is always incredible, especially The Salmon fresco and the shrimp and eggplant ! Thank you Shannon for top notch care and service!
    

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