Brio Italian Grille - Naples - Waterside

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1. MV

   MargitV

   Chicago

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food3service4ambience4

   My guests enjoyed their meal but my lamb appetizer was much too salty. I have ordered this dish many times as it is one of my favorites but this time the lamb was overcooked as well as overly salty
   

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2. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food3service5ambience4

   Service was excellent! Lobster bisque outstanding But chicken lemon not so good. Lots of chicken but I have had much better. Less chicken. Better taste could be much better
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
   

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3. BR

   BitaR

   Naples

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Service was amazing as always. Laleh took really good care of us and encouraged us to try new things. She was very friendly and accommodating to us and her other table.
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoThank you for your kind words about Laleh! We strive to provide world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
   

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4. g

   gvdoc

   New York Area

   51 reviews

   vip
   5.0

   51 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Excellent food Great Waitress and awesome atmosphere
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!
   

   Report
5. FT

   FredT

   Naples

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   overall4food4service4ambience5

   Food was well prepared....Service was very attentive.....very good dining experience....
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoThank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.
   

   Report
6. OT

   OpenTable Diner

   New Orleans

   8 reviews

   5.0

   8 reviews

   Dined on May 20, 2023

   overall5food5service5ambience5

   Ambiance is very nice ,my salmon salad was delicious and service was great!
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoThank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.
   

   Report
7. C

   Chaz471

   Des Moines

   22 reviews

   3.0

   22 reviews

   Dined on May 14, 2023

   overall3food3service2ambience3

   The food is good, good atmosphere. Outside seating and Outside bar is nice. I would not go out of your way to eat here.
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoWe love to hear how much you enjoyed dining with us at Bravo! Italian Kitchen. We look forward to welcoming you back again soon!
   

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service5ambience5

   Great service and the food was wonderful. We had the mushroom ravioli, pasta, French toast and avocado toast. They welcomed us for Mother’s Day and highly recommend Brio in Naples, FL.
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoThank you for choosing Brio Italian to celebrate Mother's Day! We appreciate you sharing your experience with us and hope you visit us again soon.
   

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9. OT

   OpenTable Diner

   Naples

   2 reviews

   vip
   1.0

   2 reviews

   Dined on May 14, 2023

   overall1food1service4ambience1

   Food was very disappointing, depressing atmosphere for Mother’s Day, depressing all around.
   

   Brio Italian Grille - Naples - WatersideResponded 1 day agoWe are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.
   

   Report
10. JD

    JewelD

    New York Area

    28 reviews

    vip
    4.0

    28 reviews

    Dined on May 12, 2023

    overall4food5service3ambience4

    The food and value is very good at this restaurant. It is a go-to spot for people going to events at Artis, and during peak pre-performance times, the service could be better as a result. The next time we book, if not going to Artis, we will try to go a bit earlier or later to avoid the crowds. I do love their Chicken Caprese. The chicken is moist and tender, and the portions are great. The chicken Marsala is also very good. I would definitely recommend this restaurant and will continue to go there myself!
    

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11. F

    Fashion

    Naples

    8 reviews

    5.0

    8 reviews

    Dined on May 12, 2023

    overall5food5service5ambience5

    Dinner with friends & family before Ballet. Our server was terrific and we all enjoyed our entrees.
    

    Brio Italian Grille - Naples - WatersideResponded 1 day agoWe pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!
    

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12. LS

    LeoS

    Washington DC

    3 reviews

    vip
    1.0

    3 reviews

    Dined on May 7, 2023

    overall1food1service1ambience1

    1. Awful service 2.waited for 20 min at the table, nobody came 3 there were no either glasses or silverware 4. Unwelcoming receptionists 5. Left place after waiting for 20 minutes
    

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13. DR

    DennisR

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 6, 2023

    overall5food4service5ambience5

    Outstanding evening! There were 14 of us. From the receptionist to our wonderful server Katherine, our experience was the best. Thank you Brio.
    

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14. LD

    LindaD

    Naples

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 30, 2023

    overall5food5service5ambience3

    Nikki was superb. We had the Phil to attend. Her service was excellent
    

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15. MT

    MiltT

    Naples

    1 review

    vip
    4.0

    1 review

    Dined on April 29, 2023

    overall4food5service4ambience4

    Bar tenders were great. But drinks appeared to be watered down. Food great!
    

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16. W

    Wrenchy

    Naples

    3 reviews

    3.0

    3 reviews

    Dined on April 29, 2023

    overall3food4service3ambience4

    not impressed. much better available. seems on par food wise with an olive garden but exponentially pricier. would rather support local small business fresh offering in the Italian food options.
    

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17. a

    anonymous

    Kansas City

    14 reviews

    vip
    4.0

    14 reviews

    Dined on April 26, 2023

    overall4food5service5ambience3

    Best Carpaccio in town! Love it. Very nice service. Polite about separate checks and latecomers.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.
    

    Report
18. O

    Open

    Naples

    1 review

    2.0

    1 review

    Dined on April 26, 2023

    overall2food2service1ambience2

    Terrible service. Had to ask 3 times for bread. Water never came to check on our food. Never came back with check. Food was mediocre
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We're sorry to hear our service was not at its best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.
    

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19. n

    naples3

    Naples

    28 reviews

    vip
    5.0

    28 reviews

    Dined on April 24, 2023

    overall5food5service5ambience4

    Wonderful service. Noise level high for visiting.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!
    

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20. B

    Borgie

    New Orleans

    7 reviews

    2.0

    7 reviews

    Dined on April 23, 2023

    overall2food4service1ambience4

    We had a 5:30 dinner reservation and told the server we had theatre tickets for 7:00 when we sat down. We asked to order drinks and dinner asap. We did not receive our drinks until 6:15, and food about 6:25. We asked for the check when she brought out our dinner, so we could make it to the show. The WORST service I have ever encountered!
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.
    

    Report
21. L

    Lillian

    Naples

    5 reviews

    3.0

    5 reviews

    Dined on April 23, 2023

    overall3food2service3ambience4

    The location is wonderful. The server was delightful, but had too many tables to handle, so service was a little slow. The server was very responsive so I can overlook being slow. What I can't overlook is the food - I ordered lamb chops - two were overcooked, and one was badly undercooked. Clearly some improvements are needed in the kitchen.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
    

    Report
22. m

    mrsmig

    Naples

    64 reviews

    vip
    3.0

    64 reviews

    Dined on April 22, 2023

    overall3food4service5ambience2

    Food was delicious. They have a great selection of gluten-free food if in fact, you need to follow that diet. I was a little disappointed. They were out of Tito‘s vodka, but I survived. Lol there are things on the menu. You can ask if they can be prepared gluten-free, even if they are not marked so. my biggest disappointment was how loud it was. It was very crowded, but it was very difficult to talk to my friends at our dining table. I love my waitress. I think her name was Vivian. Anyhow, I will definitely go back. It’s a great place for the money and the food is good .
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
    

    Report
23. RS

    RobertS

    Naples

    1 review

    5.0

    1 review

    Dined on April 22, 2023

    overall5food5service5ambience5

    Seated quickly, attending to quickly, served quickly. Had usual salmon which was very good. Server was friendly and attentive.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.
    

    Report
24. TD

    TDL1234

    1 review

    3.0

    1 review

    Dined on April 21, 2023

    overall3food3service3ambience4

    I have been eating at Brio for many years. Unfortunately as of recently, the menu has changed quite a bit. Cocktails offered are full of too sweet concoctions. The food menu lacks some of the simple basics that once was there. What happened to the chicken alfredo with broccoli? It was a nice twist on a classic. Disappointed in the changes.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
    

    Report
25. L

    Lola

    Naples

    16 reviews

    vip
    3.0

    16 reviews

    Dined on April 19, 2023

    overall3food4service1ambience4

    Dreadful. Couldn’t even make it to eat a full meal. Had a snack and realized dinner was gonna be a mess so I paid and ran! That was not what we intended. Our “table attendant” was clearly not experienced or trained. Grueling just watching her fumble around and to see the disappointment in the eyes of her other tables. Sorry Brio-I know you can do better.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
    

    Report
26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 19, 2023

    overall5food5service5ambience5

    We go to Brios for our pre-theater dinner and always enjoy it. Our server last night was good but I think she was stretched between to many tables.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for your kind words! We hope to see you again soon!
    

    Report
27. MB

    MimiB

    Vancouver

    17 reviews

    vip
    5.0

    17 reviews

    Dined on April 19, 2023

    overall5food5service5ambience5

    Always enjoy Brio. The menu is excellent. As is the service.
    

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28. s

    saundra

    Chicago

    47 reviews

    5.0

    47 reviews

    Dined on April 19, 2023

    overall5food5service5ambience5

    Good service and food before the performance at Artis-Naples. Shuttle service right in front of restaurant to take you to the A-N.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.
    

    Report
29. l

    laurieb

    Detroit

    13 reviews

    5.0

    13 reviews

    Dined on April 18, 2023

    overall5food5service5ambience5

    Terrific evening. Thank you Ivana for the great service !
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for your kind words about Ivana! We strive to provide world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
    

    Report
30. p

    purple19

    New York Area

    28 reviews

    vip
    4.0

    28 reviews

    Dined on April 18, 2023

    overall4food2service4ambience4

    This is always a favorite choice of ours when we are going to Artis Naples. Dinner and then the show. Last night it looked like they had a staffing problem. Everything seemed to be delayed. We ordered a flatbread appetizer and it was not good. Not enough mozzarella and the presentation was not good - came round like a pizza and the thin crust was so plain with very little cheese and no seasonings. We had a fantastic wedge salad which kind of made up for the terrible appetizer. And the dinner was very good.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for your loyalty! We're thrilled to hear that our great food and world class service has kept you coming back for more! We're excited to see you again soon!
    

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31. A

    Anniec

    Naples

    30 reviews

    vip
    3.0

    30 reviews

    Dined on April 17, 2023

    overall3food3service4ambience4

    I usually enjoy my food here at Brio’s. However, yesterday I ordered Chicken Caprese, the chicken was stringy and tough. Didn’t appear to be fresh. My husband had the same meal and agreed his dish was the same.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
    

    Report
32. TR

    TaraR

    Naples

    5 reviews

    5.0

    5 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5

    We went for brunch and everything was AMAZING! Service was on point and we had a great time.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.
    

    Report
33. RH

    RichardH

    Washington DC

    9 reviews

    vip
    4.0

    9 reviews

    Dined on April 15, 2023

    overall4food4service2ambience4

    All was good, but it took almost 15 minutes before someone came to acknowledge us at the table after we were seated inside. They were understaffed and thanked us for our patience. All was good other than service.
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!
    

    Report
34. KE

    KatE

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food5service5ambience5

    Each and every time service is friendly and just the right level of attentiveness to allow for a leisurely and dining experience, without ever feeling neglected or rushed. Am partial to the salmon salad with the crispy onions, but the lamb appetizer does not disappoint!
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We work hard to provide a great experience for our guests and are happy to see that was evident on your visit! Thank you for sharing. We hope to see you again soon.
    

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35. R

    Reneelovestoshop

    Naples

    3 reviews

    5.0

    3 reviews

    Dined on April 14, 2023

    overall5food5service5ambience3

    We celebrated my birthday, dinner & the drinks were absolutely great!
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023Thank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!
    

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36. J

    Jim11743

    Naples

    69 reviews

    vip
    5.0

    69 reviews

    Dined on April 14, 2023

    overall5food5service4ambience4

    I must admit, I was very surprised how good the food was. The last time I was there (2 years ago), I found the food horrible and the service terrible. Well that all changed yesterday. The food was excellent and the service was good. I’ll be back. Keep up the good work.
    

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37. C

    Chalky

    Naples

    5 reviews

    5.0

    5 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5

    The music was brutal, just too loud in my opinion. Otherwise, service drink and food was great! Will be back!
    

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38. j

    jerry

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 13, 2023

    overall5food5service5ambience5

    Good on all fronts. Service food and ambience all excellent
    

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39. CM

    ColleenM

    Naples

    3 reviews

    5.0

    3 reviews

    Dined on April 13, 2023

    overall5food5service5ambience5

    I took 2 couples (snowbirds) to Brio last week......having been there myself, I knew this would impress them... The interior is colorful and beautiful - love the Italy pictures. The menu is delicious and prices are beyond reasonable......we each had something different .. We were not rushed and our server Suli was very attentive.....I like your italian wine also . A good lunch, fine restaurant with great service Thanks
    

    Brio Italian Grille - Naples - WatersideResponded on April 29, 2023We're so glad you enjoyed your Brio experience! We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes!
    

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40. s

    spags

    Naples

    17 reviews

    vip
    4.0

    17 reviews

    Dined on April 9, 2023

    overall4food4service3ambience3

    All went well. My only suggestion is to increase help. I noticed our waitress was slow in delivering the meal, producing the check, and then picking up the check. I realized she also working the 'large table' which was full. It was not her fault, perhaps managements?
    

    Brio Italian Grille - Naples - WatersideResponded on April 22, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
    

    Report