Good if uninspired lunch fare. Service staff seemed uniformly disinterested as though the notion of customer service would be a novel idea to them.

Best service we have had in Naples this season! Waiter was excellent and food was out very quick. Other restaurants have good service but you are waiting very long for the food... NOT at Brio!!

excellent italian dishes with nice outside seating. we go every time in naples

Our group of four was overcharged $100. Still in process of getting corrected.

Service very slow although we had reservations we were seated all the way in the back veranda crowded next to other tables and noisy kids
Birthday celebration ignored
Service poor food was good but will not go back
Food was good but we won’t go back

The food was excellent but our server would not wait on us. We were two couples trying to have a Dinner and it was like pulling teeth to get a glass of water, two bottles of wine and place our order. Our waiter, who had beautiful green eyes, kept flirting with two girls two tables over and he would not pay attention to us or anyone else assigned to him. It’s the first time it’s happened to us in years and we eat at Brio‘s quite often. I love the food and the meal was delicious but the service was such a disappointment. We almost didn’t tip but caved and gave them 15%. He knew we were not happy.

We ate outside in a corner of the patio. We felt very safe. Food was delicious

Birthday - nice server

I ORDERED THE CHICKEN MARSALA. IT WAS TERRIBLE. IT WAS A FROZEN CHICKEN PATTY. VERY TOUGH TO CUT AND CHEW.
I LIKE BRIO FOR THE HAPPY HOURS, DRINKS, AND APPS. DON'T BOTHER WITH THE DINNERS

Outdoor table, excellent selection for lunch, and food was fresh, very nicely prepared and generous portion.

Courses arrived on top of one another even after we asked to slow things down.

Great service. Quality food

My wife ordered the Salmon and when it was brought to us the Salmon was Raw and was returned my meal was ok by the time they returned her meal I was almost done with mine. The place needs a good cleaning as the booth divider wall hadn’t been dusted and there were dead bugs along the top rail that my wife took a picture of The booth table had no table covering and was not very appealing . Although are server Claudio was very good In our opinion Brio is a one timer for us . My recommendation Albertos on 5th

Dining outdoors with friends before heading over to a concert at Artis Naples.

Perfect for a outdoor lunch or dinner. Great tasting nutrition drinks.

Always a great experience

We eat there quite often and the food is always fresh and the wait staff is always attentive.

Perfect place to enjoy the sunny weather, meet friends or business partners. The food is really good and the location is awesome. Only the stuff is sometimes a little bit distracted;-)

Alex our server was awesome!

Lunch with ladies

We sat outside on the north end and it was perfect

We went to Brio on Easter Sunday
It was a disappointment.
Service was slow and our waiter was non engaging
Never asked us if we wanted appetizers.
I had to flag him down to take our order
The food was not great
My salmon was good but the potatoes and asparagus were so hard I couldn’t eat them
I like Alderney but this was so yndercooked

We come here often. Today, we had a great meal (sea bass special and beef medallions special) HOWEVER, we sat at high tops at the bar for over 2 hours and the two bartenders left a pile of crumbs from the previous diners there. Disgusting. And they looked at several times and left it. More concerned with socializing. If I’m paying $30 a plate it should be clean.

Burnt food, strange combinations on the plate that were not explained or mentioned on the menu. Also a very stressed and gnarly waiter that although we allowed over 2 hours and 15 minutes for our meal before a performance nearby, he still did not have time to serve us dessert.

Celebrating grand-daughter’s 15th birthday, the family & birthday girl insisted on Brio one of our favs when in Naples for Easter..
Hostess was pleasant and sat us quickly giving us the option of inside or out. With the wind & chilly temp we sat inside. I had a view of the chef working the pass and I sent him my compliments.. he was doing a great job as the dinning room was busy.
Our server Don was great. Never leaving a glass empty for long. Food was tasty & hot.. Birthday desert was a chocolate surprise. They closed our local Brio’s so this made it even more special.. keep up the good work..

We always enjoy this Restaurant

The table service was very poor and unexpected. We’ve been to other Brio’s and had good experience, but not this night in naples location. The waiter was very slow bringing our ordered drinks, taking our order and following up on us during the meal. Our finished dishes sat on our table a good 10 minutes. When the food was delivered, the person ask us “you need anything else ?” Kind of bizarre. No fresh parmesian offered or crushed pepper over our dishes. The waiter did check back when I was more than half way thru and asked if I wanted any. cheese. It to little to late to me. This indicates poor training and a very poor reflection of the manager in my mind. The food was just Ok, nothing very special. All in all a pretty bad experience. Also, I never write reviews and often let minor lapses in service slide. Hard to ignore these.

Parking arrangements: lousy
Very limited menu
Noisy children seated too near

Food was good as usual. It was very busy night but our server, Carmello, was pleasant and attentive. The staff appeared to be all working together to keep up the good service.

Food was fantastic as was the atmosphere. Service was terrible! We had to ask for everything 3 times and then the waiter was very condescending when we did ask. I understand the resturant was busy but this was very unfortunate.

Haven't been to Brio in a while but forgot what a nice restaurant this is. The location is ideal for Naples and avoids the busy downtown area. Great food and wines and decent pricing for same.

I always loved the beef carpaccio but disappointed this time. No shaved parmesan just grated. Olive oil wasn't visible or couldn't taste it. Portion was good

Brio remains our favorite restaurant in Naples, but we found the service on our lat two visits to be less friendly and more abrupt than in the past. Whenever you're dining at a favorite spot, it's always nice to be welcomed warmly and treated graciously.

The food was nicely spiced and the menu offered a nice variety of items. The kitchen was very accommodating in changing sauces on a menu item to address omitting the dairy for one of the entrees. We sat outside and it was a beautiful evening so the atmosphere was really nice. The restaurant was very busy so I can assume that the waiter is typically a bit more customer friendly and personable on a normal night but it was lacking that evening. Overall, the experience was enjoyable.

The Calamari was mostly "breading" and very dry. The two sauces was a nice touch.

Worst visit of many. Bottle of red wine at least 75 degrees.
Clueless untrained server had never opened a bottle and needed help. Chicken Milanese chicken was only lukewarm and dry/tough.
We’ll go back some day because they’ve been much better, but not for a while.

When we ate at Brio last October we had a nice time. The menu offered a wide variety of entrees. We dined there last Saturday and was disappointed with a very condensed menu. I doubt we will be back.

A group of four ladies enjoyed a lovely dinner at Brio's prior to show at Artis Naples. We were all pleased with our dinners, drinks, and service. Will return soon.

Food presentation was awful! Looked like it was just plopped on the plate. Had to keep asking for water. They got our side dishes wrong and fried calamari came with sauce on top, not on the side - all soggy..

You can't go wrong with a meal at Brio.i go for the Lobster Bisque, but everything is delicious. Atmosphere and service is top notch.