Brio Italian Grille - Naples - Waterside

4.2
2848 Reviews
$30 and under
Italian
Brio Waterside is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Naples, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Waterside located in Naples, FL – make your reservation or place an online order today!
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What 2848 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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AF
AnnF
Naples
1 review
Dined 4 days ago
Overall3food3service2ambience2

Good if uninspired lunch fare. Service staff seemed uniformly disinterested as though the notion of customer service would be a novel idea to them.

OT
OpenTable Diner
Louisville
1 review
Dined 4 days ago
Overall5food5service5ambience5

Best service we have had in Naples this season! Waiter was excellent and food was out very quick. Other restaurants have good service but you are waiting very long for the food... NOT at Brio!!

Brio Italian Grille - Naples - Waterside
Responded 2 days ago

We work hard to provide a great experience for our guests and are happy to see that was evident on your visit! Thank you for sharing. We hope to see you again soon.

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t
viptomj
Atlantic City
20 reviews
Dined 5 days ago
Overall5food4service4ambience5

excellent italian dishes with nice outside seating. we go every time in naples

Brio Italian Grille - Naples - Waterside
Responded 2 days ago

Thanks Tom! We're always happy to hear about great experiences. We look forward to your next visit.

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g
vipgarryw
Naples
3 reviews
Dined 5 days ago
Overall2food3service1ambience4

Our group of four was overcharged $100. Still in process of getting corrected.

Brio Italian Grille - Naples - Waterside
Responded 2 days ago

We're concerned to hear that Garry. Please message us with your details and we'll follow up with senior management.

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OT
OpenTable Diner
Naples
1 review
Dined 6 days ago
Overall2food5service2ambience2

Service very slow although we had reservations we were seated all the way in the back veranda crowded next to other tables and noisy kids
Birthday celebration ignored
Service poor food was good but will not go back
Food was good but we won’t go back

C
Cargir
Naples
5 reviews
Dined 6 days ago
Overall3food5service1ambience5

The food was excellent but our server would not wait on us. We were two couples trying to have a Dinner and it was like pulling teeth to get a glass of water, two bottles of wine and place our order. Our waiter, who had beautiful green eyes, kept flirting with two girls two tables over and he would not pay attention to us or anyone else assigned to him. It’s the first time it’s happened to us in years and we eat at Brio‘s quite often. I love the food and the meal was delicious but the service was such a disappointment. We almost didn’t tip but caved and gave them 15%. He knew we were not happy.

MA
MAVGC
New England
6 reviews
Dined on April 14, 2021
Overall5food5service5ambience5

We ate outside in a corner of the patio. We felt very safe. Food was delicious

Brio Italian Grille - Naples - Waterside
Responded 4 days ago

Thank you! We take extra precautions to provide a safe dining experience and we're happy you felt comfortable dining with us. Come back again soon.

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OT
vipOpenTable Diner
Naples
2 reviews
Dined on April 14, 2021
Overall5food4service5ambience5

Birthday - nice server

Brio Italian Grille - Naples - Waterside
Responded 7 days ago

Thanks for celebrating your birthday with us. We hope to celebrate many more occasions with you.

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KH
KathieH
Naples
17 reviews
Dined on April 14, 2021
Overall2food2service3ambience3

I ORDERED THE CHICKEN MARSALA. IT WAS TERRIBLE. IT WAS A FROZEN CHICKEN PATTY. VERY TOUGH TO CUT AND CHEW.
I LIKE BRIO FOR THE HAPPY HOURS, DRINKS, AND APPS. DON'T BOTHER WITH THE DINNERS

AJ
AlJD
New York Area
2 reviews
Dined on April 14, 2021
Overall5food5service5ambience5

Outdoor table, excellent selection for lunch, and food was fresh, very nicely prepared and generous portion.

DD
DanD
Philadelphia
1 review
Dined on April 11, 2021
Overall3food3service3ambience4

Courses arrived on top of one another even after we asked to slow things down.

Brio Italian Grille - Naples - Waterside
Responded on April 13, 2021

We apologize for the short timing of the meal and will speak with our team about better pacing. We hope to serve you again.

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U
vipUncinmi
Naples
86 reviews
Dined on April 10, 2021
Overall5food5service5ambience4

Great service. Quality food

Brio Italian Grille - Naples - Waterside
Responded on April 13, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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OT
OpenTable Diner
Naples
1 review
Dined on April 10, 2021
Overall1food2service5ambience1

My wife ordered the Salmon and when it was brought to us the Salmon was Raw and was returned my meal was ok by the time they returned her meal I was almost done with mine. The place needs a good cleaning as the booth divider wall hadn’t been dusted and there were dead bugs along the top rail that my wife took a picture of The booth table had no table covering and was not very appealing . Although are server Claudio was very good In our opinion Brio is a one timer for us . My recommendation Albertos on 5th

MP
MarthaP
New York Area
3 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Dining outdoors with friends before heading over to a concert at Artis Naples.

Brio Italian Grille - Naples - Waterside
Responded on April 14, 2021

Thanks for choosing to dine out with us. We look forward to your next visit.

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ML
MeilisLife
Dusseldorf Area
13 reviews
Dined on April 9, 2021
Overall4food4service3ambience5

Perfect for a outdoor lunch or dinner. Great tasting nutrition drinks.

Brio Italian Grille - Naples - Waterside
Responded on April 13, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Naples
1 review
Dined on April 8, 2021
Overall5food5service5ambience4

Always a great experience

F
vipFayzee
Naples
20 reviews
Dined on April 6, 2021
Overall5food5service5ambience5

We eat there quite often and the food is always fresh and the wait staff is always attentive.

ML
MeilisLife
Dusseldorf Area
13 reviews
Dined on April 6, 2021
Overall4food4service3ambience5

Perfect place to enjoy the sunny weather, meet friends or business partners. The food is really good and the location is awesome. Only the stuff is sometimes a little bit distracted;-)

Brio Italian Grille - Naples - Waterside
Responded 7 days ago

Thanks for the great feedback! We're great for any occasion and are glad to hear how much you enjoy dining with us. Come back soon.

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BH
vipBeverleyH
Houston
20 reviews
Dined on April 5, 2021
Overall5food5service5ambience4

Alex our server was awesome!

F
vipFish
Naples
2 reviews
Dined on April 5, 2021
Overall5food5service5ambience5

Lunch with ladies

OT
OpenTable Diner
Naples
1 review
Dined on April 5, 2021
Overall5food5service5ambience5

We sat outside on the north end and it was perfect

Brio Italian Grille - Naples - Waterside
Responded on April 7, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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SM
SandraM
New York Area
13 reviews
Dined on April 4, 2021
Overall3food3service2ambience2

We went to Brio on Easter Sunday
It was a disappointment.
Service was slow and our waiter was non engaging
Never asked us if we wanted appetizers.
I had to flag him down to take our order
The food was not great
My salmon was good but the potatoes and asparagus were so hard I couldn’t eat them
I like Alderney but this was so yndercooked

MJ
MaryJoM
1 review
Dined on April 4, 2021
Overall3food4service4ambience2

We come here often. Today, we had a great meal (sea bass special and beef medallions special) HOWEVER, we sat at high tops at the bar for over 2 hours and the two bartenders left a pile of crumbs from the previous diners there. Disgusting. And they looked at several times and left it. More concerned with socializing. If I’m paying $30 a plate it should be clean.

Brio Italian Grille - Naples - Waterside
Responded on April 5, 2021

We're sorry to hear about that and will speak with our bartenders to ensure they're following proper cleaning procedures and adhering to all health standards. Thank you for bringing this to our attention.

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s
vipstagestruck
Chicago
35 reviews
Dined on April 3, 2021
Overall2food2service2ambience4

Burnt food, strange combinations on the plate that were not explained or mentioned on the menu. Also a very stressed and gnarly waiter that although we allowed over 2 hours and 15 minutes for our meal before a performance nearby, he still did not have time to serve us dessert.

Brio Italian Grille - Naples - Waterside
Responded on April 5, 2021

We apologize for the experience that you had as it does not reflect our standards. Please reach out to us.

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1
1winesnob
Detroit
14 reviews
Dined on April 2, 2021
Overall5food5service5ambience4

Celebrating grand-daughter’s 15th birthday, the family & birthday girl insisted on Brio one of our favs when in Naples for Easter..
Hostess was pleasant and sat us quickly giving us the option of inside or out. With the wind & chilly temp we sat inside. I had a view of the chef working the pass and I sent him my compliments.. he was doing a great job as the dinning room was busy.
Our server Don was great. Never leaving a glass empty for long. Food was tasty & hot.. Birthday desert was a chocolate surprise. They closed our local Brio’s so this made it even more special.. keep up the good work..

NA
vipNorisA
Chicago
59 reviews
Dined on April 2, 2021
Overall4food4service4ambience4

We always enjoy this Restaurant

Brio Italian Grille - Naples - Waterside
Responded on April 5, 2021

We're so grateful for your continued support. We hope to serve you again soon.

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OT
OpenTable Diner
1 review
Dined on April 1, 2021
Overall2food3service1ambience3

The table service was very poor and unexpected. We’ve been to other Brio’s and had good experience, but not this night in naples location. The waiter was very slow bringing our ordered drinks, taking our order and following up on us during the meal. Our finished dishes sat on our table a good 10 minutes. When the food was delivered, the person ask us “you need anything else ?” Kind of bizarre. No fresh parmesian offered or crushed pepper over our dishes. The waiter did check back when I was more than half way thru and asked if I wanted any. cheese. It to little to late to me. This indicates poor training and a very poor reflection of the manager in my mind. The food was just Ok, nothing very special. All in all a pretty bad experience. Also, I never write reviews and often let minor lapses in service slide. Hard to ignore these.

Brio Italian Grille - Naples - Waterside
Responded on April 5, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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CS
vipCarolS
Kansas City
15 reviews
Dined on April 1, 2021
Overall2food3service3ambience3

Parking arrangements: lousy
Very limited menu
Noisy children seated too near

Brio Italian Grille - Naples - Waterside
Responded on April 5, 2021

We're sorry you did not fully enjoy your visit and appreciate your feedback. We hope to serve you again.

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CG
vipCouplefromGeorgia
Naples
43 reviews
Dined on March 29, 2021
Overall4food4service4ambience4

Food was good as usual. It was very busy night but our server, Carmello, was pleasant and attentive. The staff appeared to be all working together to keep up the good service.

Brio Italian Grille - Naples - Waterside
Responded on April 1, 2021

Thank you. We are happy you had such a memorable time with us! We look forward to serving up another great experience.

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BO
BarryO
New England
14 reviews
Dined on March 29, 2021
Overall3food5service1ambience4

Food was fantastic as was the atmosphere. Service was terrible! We had to ask for everything 3 times and then the waiter was very condescending when we did ask. I understand the resturant was busy but this was very unfortunate.

Brio Italian Grille - Naples - Waterside
Responded on April 1, 2021

Our service should have been much better than what you received and we appreciate you bringing it to our attention so we can address it. We hope for the opportunity to provide a better experience on your next visit.

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S
Stevee
Naples
37 reviews
Dined on March 29, 2021
Overall5food5service5ambience5

Haven't been to Brio in a while but forgot what a nice restaurant this is. The location is ideal for Naples and avoids the busy downtown area. Great food and wines and decent pricing for same.

Brio Italian Grille - Naples - Waterside
Responded on April 1, 2021

Thank you Steve! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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TV
TriciaV
New York Area
1 review
Dined on March 29, 2021
Overall5food3service5ambience5

I always loved the beef carpaccio but disappointed this time. No shaved parmesan just grated. Olive oil wasn't visible or couldn't taste it. Portion was good

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

We are sorry to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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AL
vipAndrewL
Washington DC
84 reviews
Dined on March 28, 2021
Overall4food4service2ambience4

Brio remains our favorite restaurant in Naples, but we found the service on our lat two visits to be less friendly and more abrupt than in the past. Whenever you're dining at a favorite spot, it's always nice to be welcomed warmly and treated graciously.

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

We appreciate your patronage and are concerned to hear about the service on your recent visits. Thank you for writing us and we will be addressing this with our management team for additional training. We genuinely hope you will consider joining us again.

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LS
vipLynneSargent
Austin
96 reviews
Dined on March 27, 2021
Overall4food4service3ambience4

The food was nicely spiced and the menu offered a nice variety of items. The kitchen was very accommodating in changing sauces on a menu item to address omitting the dairy for one of the entrees. We sat outside and it was a beautiful evening so the atmosphere was really nice. The restaurant was very busy so I can assume that the waiter is typically a bit more customer friendly and personable on a normal night but it was lacking that evening. Overall, the experience was enjoyable.

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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NC
vipNorbertC
Naples
2 reviews
Dined on March 27, 2021
Overall3food2service3ambience3

The Calamari was mostly "breading" and very dry. The two sauces was a nice touch.

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

We 're sorry the meal did not meet expectations. Our guests' feedback is highly valuable to us and will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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C
vipConcord
Cleveland
43 reviews
Dined on March 27, 2021
Overall2food2service1ambience3

Worst visit of many. Bottle of red wine at least 75 degrees.
Clueless untrained server had never opened a bottle and needed help. Chicken Milanese chicken was only lukewarm and dry/tough.
We’ll go back some day because they’ve been much better, but not for a while.

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our local management team to address your concerns and improve our guest experience.

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d
vipdavidm
Chicago
1 review
Dined on March 27, 2021
Overall3food3service4ambience3

When we ate at Brio last October we had a nice time. The menu offered a wide variety of entrees. We dined there last Saturday and was disappointed with a very condensed menu. I doubt we will be back.

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

Thank you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team. We hope you come back again.

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r
rosemaryd
Tampa
5 reviews
Dined on March 25, 2021
Overall5food5service5ambience5

A group of four ladies enjoyed a lovely dinner at Brio's prior to show at Artis Naples. We were all pleased with our dinners, drinks, and service. Will return soon.

Brio Italian Grille - Naples - Waterside
Responded on March 31, 2021

Thanks for choosing to dine with us ladies! We hope you guys will join us again soon.

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JP
vipJoanP
New York Area
4 reviews
Dined on March 24, 2021
Overall2food2service3ambience2

Food presentation was awful! Looked like it was just plopped on the plate. Had to keep asking for water. They got our side dishes wrong and fried calamari came with sauce on top, not on the side - all soggy..

Brio Italian Grille - Naples - Waterside
Responded on March 26, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our local management team to address your concerns and improve our guest experience.

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OT
OpenTable Diner
Chicago
3 reviews
Dined on March 23, 2021
Overall5food5service5ambience5

You can't go wrong with a meal at Brio.i go for the Lobster Bisque, but everything is delicious. Atmosphere and service is top notch.

Brio Italian Grille - Naples - Waterside
Responded on March 25, 2021

Thanks! We're happy to hear how much you enjoy dining with us at Brio. We hope to welcome you back soon.

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FAQs

Brio Italian Grille - Naples - Waterside offers takeout which you can order by calling the restaurant at (239) 593-5319.

Brio Italian Grille - Naples - Waterside is rated 4.2 stars by 2848 OpenTable diners.

Brio Italian Grille - Naples - Waterside does offer gift cards which you can purchase here https://www.brioitalian.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Brio Italian Grille - Naples - Waterside