Brio Italian Grille - Naples - Waterside

4.1
2726 Reviews
$30 and under
Italian
Warm, relaxed Italian eatery serving Tuscan-inspired grill fare, wine & cocktails. We offer a complete Italian menu of Italian grilled entrees, dishes and drinks, all in a warm and welcoming Italian atmosphere. Enjoy our premium quality steaks, chops, seafood and pasta, using the finest and freshest ingredients. At Brio Italian Grille enjoy the pleasures of the Tuscan country villa at an Italian restaurant near you in Naples, Florida.
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Private Dining

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What 2726 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.1
ambience
4.0
value
Noise · Moderate
79% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
4 reviews
Dined a day ago
Overall4food4service2ambience4

Went here for a large party dinner. The food at brio is excellent, everyone got salads, penne vodka with chicken was my choice for tonight. Service this time around was moderate. Upon ordering drinks the wrong drinks were delivered and we had to ask for correction twice. We came to find out our server was under training so we want to give them the benefit of doubt. I would like to see the staff slow down a little, orders were rushed and there was a sense of urgency for no reason. Chocolate lava cakes are a must for this dinning experience! We will be back :)

MK
MeganK
New England
2 reviews
Dined on January 9, 2021
Overall4food4service4ambience4

Great lunch, nice ambience, friendly staff only thing difficult was parking!

G
vipGrand4lunch
Minneapolis
15 reviews
Dined on January 8, 2021
Overall3food3service2ambience2

Primary issue was poor server. Sat inside which was very empty and rarely saw server. food was not hot but could not remedy because couldn't find server. Food was good but nothing special. Think this was an isolated bad experience because known as a good restaurant.

s
vipsparkle4plenty
New York Area
45 reviews
Dined on January 8, 2021
Overall4food4service4ambience4

Brio can be relied upon to provide a varied menu with lots of lighter choices for lunch. They have outside dining, which is good for people nervous about eating inside during the virus.

AM
AmandaM
Naples
3 reviews
Dined on January 3, 2021
Overall5food5service5ambience5

Great food and service as always!

B
vipBlood
Columbus
35 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

Great meal and fun waiter

OT
OpenTable Diner
Key West
1 review
Dined on December 31, 2020
Overall3food3service3ambience3

Felt the waiter rushed us due to holiday

B
vipBeau
Chicago
17 reviews
Dined on December 30, 2020
Overall5food4service5ambience5

Excellent service while enjoying dinner al fresco with family.

W
vipWell
Naples
80 reviews
Dined on December 29, 2020
Overall3food4service2ambience2

The table was dirty when we were seated. They had to wipe it down and when that happens we should have gotten up as they wiped the stuff from the table into our laps. We unrolled the silver ware and there was food stuck to it. My wife got a white wine and when they brought the glass to the table, it was dirty. These things should have made us leave because if this is the front of the house imagine what the kitchen and bathrooms look like.

AF
vip1ArtFood
Chicago
7 reviews
Dined on December 26, 2020
Overall1food2service1ambience4

Dirty dishes, sloppy covid-19 protocol and a disengaged server.

RR
ReginaR
Chicago
1 review
Dined on December 25, 2020
Overall4food4service2ambience3

Christmas. Server was very inattentive. It was Christmas and there were no decorations.

KH
KellyH
Naples
2 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

Good food, nice server, good service. Nice night out at Christmas.

CJ
ChrisJ
Los Angeles
1 review
Dined on December 25, 2020
Overall3food5service5ambience3

Christmas, place is dingy and needs a good cleaning.

L
vipLana
Indiana
10 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

We were in on Christmas Day. It was chilly and one of the heaters near us was out of gas so the manager quickly changed it out. Hayley R took care of us and she was spectacular. Great service, friendly, and seemed to be enjoying working on Christmas Day. She made our meal delightful! The food was hot and delicious as well. Thank you for being open on Christmas!

D
vipDivinedining
New England
15 reviews
Dined on December 19, 2020
Overall5food5service5ambience5

Always love to go to Brio...great food ..good service and beautiful ambiance...thank you

B
vipBluehen66
Naples
28 reviews
Dined on December 16, 2020
Overall5food5service5ambience4

As always, we had a very pleasant experience at Brio. Excellent service and terrific food.

CG
vipCouplefromGeorgia
Naples
40 reviews
Dined on December 13, 2020
Overall4food4service4ambience4

Dinner was good as usual. My wife liked the salmon salad, I the lobster bisque and the wedge salad. Jenna O., our server, was exceptional, very friendly, knowledgeable and attentive.

Brio Italian Grille - Naples - Waterside
Responded on December 16, 2020

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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JJ
JudyJ
Naples
12 reviews
Dined on December 13, 2020
Overall4food3service5ambience5

Very disappointed as I had checked the website for brunch and Brio's was listed. When we arrived we were told no brunch items available. Our waiter told us the website hadn't been updated in months. As we go out every Sunday after church, we will not be returning to Brio's.

A
vipAmack
Naples
44 reviews
Dined on December 11, 2020
Overall3food3service3ambience3

We both had salads. They were brought to us literally 5 minutes from our order! I have to say the lettuce didn’t seem really fresh though.
I also had a $15 coupon I used on our lunch that Brio had sent in an email earlier today!

Brio Italian Grille - Naples - Waterside
Responded on December 16, 2020

We appreciate you taking the time to provide your feedback. We hope to serve you again soon.

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G
vipGaffer
San Diego
51 reviews
Dined on December 1, 2020
Overall2food1service5ambience2

Meal was awful.
Grilled chicken strawberry salad.
Wilted greens
Mushy strawberries
And chicken was like deli chicken.
Also half their gas heaters weren’t working.

OT
OpenTable Diner
Naples
1 review
Dined on November 24, 2020
Overall5food5service4ambience4

Excellent food!

Brio Italian Grille - Naples - Waterside
Responded on November 28, 2020

Thank you! We are glad to hear you enjoyed your meal. We look forward to welcoming you back again soon.

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CG
vipCouplefromGeorgia
Naples
40 reviews
Dined on November 22, 2020
Overall4food4service4ambience4

Our server, Omar, was very good as was the food. My wife had the salmon salad and I had the lobster bisque with a wedge salad. We recommend both meals.

Brio Italian Grille - Naples - Waterside
Responded on November 26, 2020

Thank you for sharing such complimentary feedback about your meal and service. We look forward to serving you again soon!

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K
vipjoyceK
Naples
104 reviews
Dined on November 18, 2020
Overall4food4service4ambience4

Ate inside which was fairly empty. Felt very safe in a booth. Had the grilled salmon with roasted vegetables and balsamic glaze which was delicious! Molten chocolate cake with vanilla ice cream was the best!

Brio Italian Grille - Naples - Waterside
Responded on November 26, 2020

We appreciate you dining in and sharing your great experience with us. Come back again soon!

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GG
vipGlitterGirl
Naples
19 reviews
Dined on November 16, 2020
Overall3food2service5ambience5

Service was great. Happy hour apps and drinks were good. The chicken Marsala was cold and dry. The whole plate seemed like it was warmed over and stale. Won’t be back for a while. It’s unfortunate, it’s a nice place.

Brio Italian Grille - Naples - Waterside
Responded on November 19, 2020

We're happy you received such excellent service but apologize the meal did not meet your expectations. Thank you for sharing your feedback, we'll be sure to address our culinary team for improvement.

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s
vipsuburbandiner
New York Area
40 reviews
Dined on November 14, 2020
Overall4food3service4ambience4

Our calamari appetizer was sub par and has not been good with new management. The carpaccio continues to be consistently good and a favorite of ours. Pasta dishes are good and wish you would automatically include those great triangle crisps with the bread.
Peach Sangria and red wine sangria are a constant favorite but lack the inclusion of fresh fruit with previous management.
Hope new management considers reinstating and including some favorites of loyal customers like us.

Brio Italian Grille - Naples - Waterside
Responded on November 17, 2020

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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OT
vipOpenTable Diner
San Francisco
24 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Very good food! Try the grilled salmon salad..

Brio Italian Grille - Naples - Waterside
Responded on November 17, 2020

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

Report
F
vipFabfood
Naples
18 reviews
Dined on November 13, 2020
Overall4food4service4ambience5

A very pleasant time.

Brio Italian Grille - Naples - Waterside
Responded on November 17, 2020

We appreciate you dining with us and are happy you had such a great experience. Come back soon!

Report
TT
vipTillyT83
Philadelphia
7 reviews
Dined on November 12, 2020
Overall1food3service1ambience2

Brio used to be a fabulous restaurant but has gone down tremendously. The server who sat us was not in uniform and had a sleeveless T-shirt, Nike shorts and flip flops. We had dinner at 8 pm on a Thursday and they were cleaning up the bar, dragging garbage cans around, etc. you shouldn’t be cleaning while people are eating dinner at 8:30 in the evening. The food is also mediocre to say the least. The place also needs a deep cleaning, dust and dead bugs were all over. We will not be back which is a shame because it is a pretty restaurant.

Brio Italian Grille - Naples - Waterside
Responded on November 17, 2020

We are very concerned to hear this and would like to have the senior management team reach out to you. Please send us your contact information and they'll get in touch directly.

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n
vipnaplesfoodie
Naples
6 reviews
Dined on November 11, 2020
Overall5food5service5ambience5

Stepanie was our served Rate her at a 10. The manger came over to talk with us, very engaging! Its obvious this restaurant is manged very well

Brio Italian Grille - Naples - Waterside
Responded on November 17, 2020

We're so happy to hear you received such excellent service from our team. We hope to serve you again soon.

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PB
PeterB
Las Vegas
1 review
Dined on November 9, 2020
Overall3food2service3ambience3

The are under new ownership and changed their menu and eliminated the old loyalty program with no benefit carry over. Not smart.

Brio Italian Grille - Naples - Waterside
Responded on November 10, 2020

We appreciate you for taking the time to provide us your feedback. The loyalty program was converted to an eclub program in order to provide more offers and promotions to our loyal guests, but are very sorry to hear we've let you down. We have shared your comments with the team and hope you'll give us an opportunity to serve you again.

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b
vipbunny
Naples
35 reviews
Dined on November 7, 2020
Overall5food5service5ambience4

What a wonderful dining experience. First the food was outstanding and very flavorful, served hot and great service. Everything from the bread, salads and entrees were better than expected and reasonably priced. Service was great . The only thing that I would suggest was that the lights in the dining room be dimmed some.

Brio Italian Grille - Naples - Waterside
Responded on November 10, 2020

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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JM
vipJanM
Naples
10 reviews
Dined on November 6, 2020
Overall5food5service5ambience5

Everything was great! We had a delicious meal!

Brio Italian Grille - Naples - Waterside
Responded on November 10, 2020

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

Report
PR
PattiR
Naples
8 reviews
Dined on November 5, 2020
Overall4food4service2ambience5

Our server was not good at all. We couldn’t hear him, he wasn’t attentive and just did not do a good job at all.

Brio Italian Grille - Naples - Waterside
Responded on November 10, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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b
vipbuttercup
Naples
21 reviews
Dined on November 4, 2020
Overall2food2service2ambience4

Must have been understaffed. Service slow and a simple dish was over cooked and they made a substitution without informing us ahead of time.

Brio Italian Grille - Naples - Waterside
Responded on November 10, 2020

We are sorry to hear you had such an unsatisfactory experience and want to get in touch with you.

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d
vipdougie
Chicago
13 reviews
Dined on November 2, 2020
Overall4food5service5ambience4

Very good service!

Brio Italian Grille - Naples - Waterside
Responded on November 10, 2020

Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

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I
vipIslander
Naples
4 reviews
Dined on November 1, 2020
Overall4food5service4ambience3

Running special lunch menus with few items. Food was excellent and greatly improved from over a year ago when we stopped eating there.

Brio Italian Grille - Naples - Waterside
Responded on November 4, 2020

We appreciate you coming back and giving us another chance. We're glad you enjoyed your meal and look forward to serving you again.

Report
MT
MartinT
Detroit
15 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

Really enjoyed the experience

Brio Italian Grille - Naples - Waterside
Responded on November 2, 2020

We appreciate you dining with us and are happy you had such a great experience. Come back soon!

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D
vipDebsdinner
Tallahassee
54 reviews
Dined on October 30, 2020
Overall4food4service4ambience4

The menu has been revised and is smaller I'm assuming due to the virus. It was a beautiful night with good food.

Brio Italian Grille - Naples - Waterside
Responded on November 2, 2020

Thank you for dining with us! We hope to serve you again soon.

Report
AB
AdamB
Milwaukee
2 reviews
Dined on October 28, 2020
Overall2food1service1ambience4

Made a late reservation for 845pm and when we walked in, they said they close at 8. Why would you allow the option to make a reservation that late if they weren’t seating at that time

Brio Italian Grille - Naples - Waterside
Responded on November 2, 2020

Hi Adam, we're very sorry to hear this. We apologize your reservation was not honored and will address this with the team and senior management.

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EW
EllenW
Chicago
2 reviews
Dined on October 27, 2020
Overall2food1service4ambience2

Food quality went way south

Brio Italian Grille - Naples - Waterside
Responded on November 2, 2020

We appreciate your visit and apologize your meal did not meet your expectations. We'd like to get in touch.

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FAQs

Brio Italian Grille - Naples - Waterside offers takeout which you can order by calling the restaurant at (239) 593-5319.

Brio Italian Grille - Naples - Waterside is rated 4.1 stars by 2726 OpenTable diners.

Brio Italian Grille - Naples - Waterside does offer gift cards which you can purchase here https://brio.launchgiftcards.com/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Brio Italian Grille - Naples - Waterside