Brio Italian Grille - Naples - Waterside

Reseñas de Brio Italian Grille - Naples - Waterside de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Ted VIP

   Gran Boston4 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   FOOD, AS ALWAYS, WAS EXCEPTIONAL.. TRUE ITALIAN DINING AT IT’S VERY BEST.
   

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2. P

   Paul

   Nápoles5 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   The hostess did not tell the waitress she seated us and thus she was unaware of our presence. The waitress, on the other hand, was outstanding once she presented herself.
   

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3. M

   Marilyn

   Condado de Orange2 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was delicious. I ordered the salmon and it always comes out perfect.
   

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4. S

   Sharon VIP

   Nueva York11 reseñas

   5.0

   Comieron en 2 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   we sat in a booth in the bar area and we had a really nice experience very nice waiter, Jamie(sp?)He was very knowledgeable and helpful as were the food runners. The manager stopped by to check our table, which we appreciate it.
   

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5. p

   pamela VIP

   Nápoles13 reseñas

   4.0

   Comieron en 30 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   They need to train the servers better. We had three different servers. They all stood in one spot at the table and reached across in front of my face to server three other people. Wrong. Move around the table to each person.
   

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6. M

   Mike VIP

   Nueva York21 reseñas

   4.0

   Comieron en 28 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Good food and service, though they had limited access to the facility due to being shortstaffed
   

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7. FV

   FrankV VIP

   Orlando16 reseñas

   2.0

   Comieron en 27 de abril de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Discontinued complimentary sourdough bead service. Now they charge for bread slices. Fried calamari as well as other plates were just warm and not hot .
   

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8. M

   Michele VIP

   Columbus28 reseñas

   4.0

   Comieron en 25 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   We had a wonderful time dining at Brio. Our excellent waiter was quite personable and helpful. He was attentive and did not rush us at all. The inside dining was not full so we had an easy time conversing at the table. I thought the bread was overpriced.
   

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9. N

   Nancy

   Nápoles31 reseñas

   5.0

   Comieron en 25 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Consistently good food! Nice menu with a variety of selection’s for even the pickiest of eaters. My go to is Carpaccio ! My husband and granddaughter had the crab cake special . Yummy
   

   • 

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10. H

    Holly VIP

    Chicago99 reseñas

    1.0

    Comieron en 24 de abril de 2025

    1. Global 1
    2. Comida 4
    3. Servicio 1
    4. Ambiente 1

    I waited 24 hours to hear back from the Restaurant regarding my private message outlining our terrible experience at the Waterside Brio, but having not heard back from them. Hence, I will advise OpenTable members to avoid this location. The selection of our table, in back corner, a booth with no table linens as compared to table and chair dining was coupled with a server and runner with terrible attitudes ruined our experience. These 2 young ladies should go back to customer service training immediately or exit the industry. It is unreasonable to received a starter prior to receiving drinks. When the manager finally offered to check the status, he never returned. We had to fight to get a basket of bread, byw there is a charge, no problem, but diners should not have to beg for it in a timely manner. Also, after receiving our entre' the server never returned to check on us, invite us to order a 2nd cocktail or even a dessert. Don't be swayed by the inviting patio, the hostesses are very selective as to who is invited to sit there, and servers inside are clearly unhappy to be there. The end.
    

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