Brio Italian Grille - Naples - Waterside

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1. MT

   MichaelT

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   As was expected, Brio did not disappoint. Table availability on time. Server, Art was excellent in his service. Food was enjoyed by everyone at the table. Price is what should be expected for our location and the restaurant was a joy to be with in. All reasons we continue to return. Keep up the excellence you have established!

   Report
2. LM

   LondonMom

   Naples

   53 reviews

   vip
   5.0

   53 reviews

   Dined 2 days ago

   overall5food4service4ambience5

   Seated promptly at 5:15 at a high top outside. Just missed the line at 5:30! Server came immediately and got our wine order. Had to wait a bit longer than usual for dinner to be served but it was hot and delicious.

   Report
3. OT

   OpenTable Diner

   Naples

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food3service1ambience1

   Had reservations for booth, but after 1/2 hour after I should have been in booth, took high top table. Service was horrible, food was just ok. Will not be back until they get more or better staffing!

   Report
4. D

   Devotee

   Las Vegas

   13 reviews

   vip
   4.0

   13 reviews

   Dined 2 days ago

   overall4food4service1ambience4

   I don’t know if it was the kitchen or server, but — despite asking if we were attending local performance— it took over 30 minutes to get a simple appetizer for the table, another 30 minutes for dinners. Then, asking repeatedly. for our check, had to go up to server with cards in hand and ask for our checks NOW. That was at 6:50. Very disappointed. Restaurant was not overly busy and other tables seemed to be getting served without problem I have never written a negative review before and have eaten at Brio’s over a hundred times over the years. Very disappointed

   Report
5. TS

   TomS

   Pittsburgh

   52 reviews

   vip
   5.0

   52 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Food was great as was the service. Would come back.

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6. c

   crowe

   Naples

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   An overall great experience

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7. SF

   SteveF

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service5ambience5

   Thanksgiving Dinner was delicious. An absolutely huge portions. We took more home than we were able to eat. Just finished a turkey sandwich. Everyone was friendly and greeted us

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8. SF

   SarahF

   Naples

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Seamless. Seated at reservation time & served promptly & well. Thanksgiving dinner was delicious.

   Report
9. KC

   KeithC

   Birmingham

   13 reviews

   vip
   4.0

   13 reviews

   Dined 5 days ago

   overall4food4service5ambience5

   We chose Brio for our Thanksgiving dinner this year.

   Report
10. ES

    ErinS

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service1ambience1

    Never was visited by waitress after waiting 22 minutes. Left without ordering.

    Report
11. MH

    MaryH

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Our overall experience was great. The food was wonderful as well as the ambience. Sarah, our waitress was a lot of fun and did a great job. We will be back.

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Thanksgiving

    Report
13. j

    jonathanz

    Chicago

    1 review

    vip
    4.0

    1 review

    Dined 6 days ago

    overall4food4service3ambience4

    The services was challenged but they are training new people!

    Report
14. B

    Brian

    Naples

    42 reviews

    vip
    3.0

    42 reviews

    Dined 7 days ago

    overall3food5service2ambience3

    The restaurant is much too noisy. We won’t be back. Our waiter was working hard, but he had too many tables to handle. The result was a 25 minute wait for a drink ( of anything) and a similar delay for food. Once the food arrived it was excellent and at a very reasonable price.

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15. BN

    BarbaraN

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service4ambience5

    Brio is always a pleasure to dine at! Wonderful everything!

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16. SE

    SylviaE

    Naples

    22 reviews

    vip
    5.0

    22 reviews

    Dined on November 21, 2022

    overall5food5service5ambience5

    As always- Perfect ! For many years one of my favorite places in Naples to eat!

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17. PF

    PhillyFolks

    Naples

    34 reviews

    vip
    4.0

    34 reviews

    Dined on November 21, 2022

    overall4food4service5ambience3

    Our waiter was pleasant and efficient. Our table was too close to the entrance. My chicken salad was very good, as was my husband's pasta Arrabiata. Many dishes can be made gluten-free.

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18. G

    Gerrie

    Naples

    12 reviews

    5.0

    12 reviews

    Dined on November 20, 2022

    overall5food5service5ambience4

    Celebrating a big birthday

    Report
19. D

    Divinedining

    New England

    25 reviews

    vip
    5.0

    25 reviews

    Dined on November 20, 2022

    overall5food5service5ambience4

    We love Brio...three of us ordered the spaghetti Bolognese was delicious and my Carpaccio was delicious too. Our server Tara was super...see you again soon...

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20. OO

    OliviaO

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food4service5ambience5

    Pasta alla vodka was amazing. However, Bloody Mary tasted terrible. Didn’t taste like a traditional bloody, it was almost sweet and sour.

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21. JW

    JosephW

    Miami

    1 review

    2.0

    1 review

    Dined on November 20, 2022

    overall2food3service1ambience4

    Service was poor and untimely. Had to ask for utensils. The waitress was not attentive. Wouldn't go back there again.

    Report
22. D

    Dennis

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food4service5ambience5

    Our waitress was extremely friendly, hard-working, and accommodating. The ambience was outstanding. The food was good.

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23. SB

    SimonB

    Denver

    9 reviews

    2.0

    9 reviews

    Dined on November 19, 2022

    overall2food2service3ambience3

    Service good.Cocktails not good.steak overcooked. Appetizer portions ordered but entree portions served.Bill adjusted for incorrect or wrongly cooked orders.

    Report
24. B

    Bruni

    Naples

    7 reviews

    vip
    1.0

    7 reviews

    Dined on November 19, 2022

    overall1food2service1ambience4

    I have been there numerous times and never had such a poor experience. The hostess was not very nice and definitely had an attitude. We were a party of 8 and all of our food came out at different times. The waitress completely forgot to place one of the orders and when we asked for A manager they sent the hostess. I was truly disappointed as we recommended this restaurant to our out of town guest and have hosted my husband’s office Christmas party and had a great experience. I guess they can blame it on Covid but I think it’s the management.

    Report
25. R

    Rainbreeze

    Las Vegas

    17 reviews

    vip
    2.0

    17 reviews

    Dined on November 18, 2022

    overall2food5service1ambience4

    Our waitress was too overworked. She had to serve a large party along with three or four other tables. This restaurant was extremely poorly managed. We ordered two cream brûlées and were told the restaurant only had one left. We were told that it would take a long time for one person in our party to get a cup of coffee. We were asked if we could pay in cash, because the credit card machine did not work. Our waitress disappeared for a long period of time. She never came to check on us and ask if we liked our food. Poor management makes us not want to return to what used to be one of our favorite restaurants in both Naples and Las Vegas. We are not going back there.

    Report
26. A

    Alex

    Naples

    29 reviews

    vip
    5.0

    29 reviews

    Dined on November 18, 2022

    overall5food2service5ambience5

    We were seated in a booth as requested. It was located Indoor-Outdoor with great views of the outdoor heaters, decorated trees and overlooking the bar and busy Mixologists. The Hostess was very pleasant and efficient and we were greeted by our server, Nickie, promptly and pleasantly. She proved very knowledgeable and helpful with our selections. My Maker's Mark Old Fashion was outstanding, and my lady enjoyed the Peach Sangria. Our Ceasar Salad wash delightful, crisp, green Romain, nicely dressed and with Anchovies as requested. I had chosen the Salmon dinner and requested it Rare side of Medium. Pam chose the Lambchop appetizer Medium and the Shrimp Risotto. The presentations were beautiful, but the Salmon was burned on the thin side and beyond well done on the thick side. The sweet potato chunks and the Spinach were great, The lamb chops arrived beyond well done. Actually, dried up dark gray. The salt tumbler must have tumbled into the Risotto, as it was too briny to eat. Our server asked if we were satisfied and agreed with all the above. She asked her supervisor to come over. He offered new meals, but we did not have time to do that and make it to Artis Naples, "The Phil". So, the supervisor removed the cost of our food from our check. A very fine resolution! I have to believe this must be an unusual occurrence, OR, all the other patrons were the ones that thought the Emperor's New Clothes were Beautiful...

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27. H

    Hei2dine

    Naples

    6 reviews

    3.0

    6 reviews

    Dined on November 17, 2022

    overall3food3service5ambience2

    I definitely would return to this Restaurant. The salat with Beef was very good

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28. MH

    MartinH

    Key West

    5 reviews

    5.0

    5 reviews

    Dined on November 17, 2022

    overall5food5service5ambience5

    Lasagne was piping hot and delicious. Generous wedge salad and chopped salad. Salmon was unique in presentation and very good. Service was outstanding.

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29. JJ

    JerryJ

    San Diego

    4 reviews

    vip
    3.0

    4 reviews

    Dined on November 17, 2022

    overall3food4service2ambience3

    Service was slow and required prompting

    Report
30. L

    Lynne

    Naples

    1 review

    4.0

    1 review

    Dined on November 16, 2022

    overall4food4service5ambience3

    Made a reservation several days ago. There were only 2 of us. When we arrived I wanted to eat outside whey we usually do but I was told that there were 5 groups waiting in front of us to eat outside. Why does one make a reservation if they don't honor it, especially to the people who did not have a reservation?

    Report
31. BR

    BRITB

    1 review

    5.0

    1 review

    Dined on November 16, 2022

    overall5food5service5ambience5

    My friend and I enjoy Brio almost every other week. It is a joy to spend time with someone you like especially when the food adds additional flavor. This week I had the lamb chops from the Appetizers. They were golden brown lightly crusted with emerald green spinach as an enticing companion. You will not be disappointed!

    Report
32. JE

    JoannE

    1 review

    5.0

    1 review

    Dined on November 15, 2022

    overall5food5service5ambience5

    Checking in was easy, service was great and the food….great!

    Report
33. MH

    MichaelH

    Cincinnati

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5

    The amount of food given for the price is exemplary. We split a salad and an entre and had plenty including take home. The Franciscan wine was superb. Waitress was extremely personable. Enjoyed our evening very much.

    Report
34. OT

    OpenTable Diner

    Pittsburgh

    6 reviews

    vip
    1.0

    6 reviews

    Dined on November 13, 2022

    overall1food1service1ambience1

    We had a 530 reservation for dinner before a 7 pm theater show. We arrived 10 minutes earlier, the hostess was so rude. She told us she would not seat us before our reservation— even though there were empty tables. At 530 we were taken to our table, service was slow. At 6pm I advised our waiter we were going to the theater, would he check on our food? He advised us everyone else was going to the theater as well! By 630 we had only received bread and drinks. No salads, soup, or other food. We left. I will never go there again!!! Service was horrendous.

    Report
35. SK

    SKS1962

    Chicago

    32 reviews

    vip
    4.0

    32 reviews

    Dined on November 10, 2022

    overall4food4service4ambience5

    Nice evening and enjoyed our waitress and food. This was my first time there and I’ll come back.

    Report
36. LP

    LindaP

    New England

    6 reviews

    3.0

    6 reviews

    Dined on November 9, 2022

    overall3food3service3ambience1

    There were many empty tables but we were given the worse table in the restaurant. Asked about the special bread previously offered and was told it cost extra. Very tacky! Our bill was 400 plus and the spec bread couldn’t be included? That is not the sign of a restaurant has good customer service. Service was just Ok and food as well. We have been coming to Brio many years and it is never consistent with service and food. Over the years we have had problems with food and service but we always give it one more try. That might be ending

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37. s

    susanm

    Naples

    5 reviews

    4.0

    5 reviews

    Dined on November 9, 2022

    overall4food4service4ambience4

    We were there st 4pm inside so low to moderate noise level. A great place for pre concert nipples or dinner!

    Report
38. TA

    TheAccidentalReviewer

    Toronto

    23 reviews

    vip
    5.0

    23 reviews

    Dined on November 7, 2022

    overall5food3service4ambience4

    We love Brio's and it's one of the first places we come to when we get back to Naples. We love their happy hour but we noticed that they hadn't really changed their happy hour menu since last year, I'd love to see a couple different food options on there, just to mix it up a bit. All in all though, it's a great place to meet friends and enjoy excellent service with well priced appies and drinks.

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39. JR

    JRiz

    New York Area

    24 reviews

    vip
    5.0

    24 reviews

    Dined on November 7, 2022

    overall5food5service5ambience4

    Great place for lunch . Their carpaccio is the best!

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40. BL

    BarbaraL

    1 review

    4.0

    1 review

    Dined on November 4, 2022

    overall4food3service1ambience5

    After serving our meal, our waitress never came to us to inquire if everything was ok. Two of our group myself included had overcooked chicken. Her tip reflected this lack of service accordingly.

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