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  4. Kansas City, MO
  5. Plaza / Brookside
Brio Italian Grille - Kansas City - Country Club Plaza, Kansas City, MO

Brio Italian Grille - Kansas City - Country Club Plaza

3.5
3.5
1777 Reviews
$30 and under
Italian
Brio Country Club Plaza is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails-our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Kansas City, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Country Club Plaza located in Kansas City, MO - make your reservation or place an online order today!

Make a reservation

2 people

7:00 PM


Booked 25 times today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (816) 561-5888
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Bring your Brio favorites to your next event. Our catering menu offers large pans that you can bring to any occasion.<br />To plan your next event, view our menu:<br />http://www.brioitalian.com/menus.html<br />
  • Private party facilities
    No matter what the occasion, BRIO's private and large dining rooms provide the perfect backdrop for all of your special events. Our packages offer a variety of high quality, made-to-order Italian specialties sure to please! Our staff will provide a memorable experience for you and your guests!
  • Private party contact
    Stephanie Louivier: (816) 766-0937
  • Neighborhood
    Plaza / Brookside
  • Cross street
    Nichols Rd & Pennsylvania Ave, Country Club Plaza
  • Parking details
    Seville Garage is located one block west and has entrances on Jefferson or 47th Street. Granada Garage s located one block north of Brio and has entrances on Pennsylvania, Nichols or 47th Street
  • Additional
    Banquet, Bar/Lounge, Beer, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

What 1,777 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.5Food
  • 3.6Service
  • 3.5Ambience
  • 3.3Value

NoiseModerate

1,777 Reviews
  1. MarlaT

    Kansas City

    52 reviews

    vip
    4.0

    52 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    This is a very quiet place to have lunch and visit. The service was quite good. The broccolini and asparagus stems were tough. The Leimon chicken serving was very hardy, but the chicken marsala portion was very small and quite salty. The gelato and chocolate cake were wonderful. 
    Brio Italian Grille - Kansas City - Country Club PlazaResponded 1 day ago
    Thank you for dining with us. We appreciate your feedback as it highlights areas in need of improvement. We hope to welcome you back soon!

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  2. ariesblue

    Las Vegas

    19 reviews

    vip
    1.0

    19 reviews

    Dined on March 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    We came Easter Sunday for brunch and there were 3 tables occupied, this was an immediate red flag. The restaurant is run down and instantly off putting. The entry rugs are worn and filthy, the booth benches dilapidated (sagging and misshapen), uneven flooring and the restaurant stunk of dirty mop water. We ordered drinks and when the mule cocktail didn’t come in a copper cup and was sickly sweet, we decided to call it and find another place to eat!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on April 3, 2024
    We are sorry to hear you had such an unsatisfactory experience. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  3. wonderwoman

    Kansas City

    6 reviews

    2.0

    6 reviews

    Dined on March 31, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4
    Our family attended the Easter Brunch Special. The cream cheese stuffed French toast was sour and soggy. It tasted like someone had squeezed an entire lemon all over the fruit and French toast. It was gross. The Tuscan Scramble was very tasty. The wait staff was friendly and provided quick service.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on April 3, 2024
    We're truly sorry to hear about your disappointing experience with the French Toast on Easter. This is certainly not the standard of quality we strive to uphold, and we apologize for any inconvenience or dissatisfaction caused. If you would like to be contacted by a member of our Senior Management team, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  4. OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on March 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server made the experience amazing! He was the best!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on April 3, 2024
    We're glad you enjoyed your time with us. Your feedback is valued, and we're excited about the opportunity to serve you again.

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  5. Unhappy

    Kansas City

    5 reviews

    3.0

    5 reviews

    Dined on March 23, 2024

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 1
    Very loud. Just okay service. Drinks stayed pretty empty. Food was below sub-par. Lacked flavor or any semblance of seasoning. Sides and main course extremely over cooked.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on April 3, 2024
    We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  6. BrianB

    Nashville

    9 reviews

    vip
    2.0

    9 reviews

    Dined on March 20, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 1
    Fine meal and attentive service. Lighting was very bright and the food was only okay, certainly not worth the cost.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on March 24, 2024
    We're pleased to hear that you appreciated the attentive service during your visit. However, we apologize if the lighting was too bright and if the food did not meet your expectations in terms of taste and value. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our dining experience.

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  7. Jeannette

    Omaha

    4 reviews

    4.0

    4 reviews

    Dined on March 9, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Our server told us that the managers were having to cook because there were no cooks in the kitchen. We thought that was odd, to say the least. And our food was good, although under seasoned and under salted. For the price, we expected more. The tiramisu was excellent.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on March 24, 2024
    We apologize for the inconvenience caused by the shortage of kitchen staff during your visit. It's certainly not the level of service we aim to provide. We appreciate your feedback regarding the seasoning and saltiness of the food, and we will address this issue with our culinary team to ensure consistency. We're delighted to hear that you enjoyed the tiramisu, and we hope you'll give us another chance to exceed your expectations in the future. Thank you for bringing these concerns to our attention.

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  8. OpenTable Diner

    Kansas City

    11 reviews

    vip
    5.0

    11 reviews

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was super friendly and personable. Food was great!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on March 24, 2024
    Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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  9. OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brio was absolutely amazing, our Server Kathryn was absolutely amazing and awesome so sweet and kind and was very knowledgeable about the food. She was such a joy to have as our server, and the manager Nicole was absolutely awesome so amazing just a sweet person all around and just a joy to talk to, I will definitely be coming back as long as I can have Kathryn as my server!!!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 24, 2024
    Thank you so much for your glowing review! We're delighted to hear that you had an amazing experience with Kathryn and Nicole. We're thrilled to have team members like them who contribute to our guests' satisfaction. We look forward to welcoming you back, and we hope your next visit will be just as fantastic.

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  10. OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The pasta alla vodka was AMAZING!! Also loved the berry lemonade. Definitely recommend!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 24, 2024
    Thank you for taking the time to leave your review! We are happy to hear you had a great time with us. Come back to see us again soon!

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  11. GregM

    Kansas City

    5 reviews

    1.0

    5 reviews

    Dined on February 10, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2
    Hostess seemed overwhelmed when we entered and the servers were short staffed causing the bartender to have to wait on our table that was away from the bar. The bench we had was missing all the padding on one side so it felt like you were sitting in a hole on wood planks. Took over 10 minutes before anyone came to our table to get our drink order. I was over charged for an extra drink, but since it had already taken so long to get the check, I just paid it so we could get to our show on time.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 24, 2024
    We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  12. AudraM

    Kansas City

    1 review

    2.0

    1 review

    Dined on February 4, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 2
    Food was not great, timing was very slow. Our server was great and tried to make it better.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 24, 2024
    We are sorry to hear you had such an unsatisfactory experience. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  13. Epaulk

    Kansas City

    15 reviews

    3.0

    15 reviews

    Dined on January 31, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 3
    We had a strange lunch at the plaza location. We had a reservation but when we got there it looked like the place was abandoned at 12:15. No hostess or bartender. One VERY nice and helpful waitress with only a couple tables in the entire place sat. We waited forever for our food, something about a new person in the kitchen working alone. When it finally arrived it was good and hot. To note: the booths have lost their springs and you are hunched down at the table and they are having a problem with the silverware cleaner and the utensils look dirty although the hostess assured us they were not. It feels like management is abandoning the place. Too bad about it because it used to be a great Plaza staple.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 4, 2024
    We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

    Is this helpful?

  14. OpenTable Diner

    Kansas City

    1 review

    3.0

    1 review

    Dined on January 27, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Very slow service, and food is just okay. Some of dishes were warm/room temperature. Probably won’t return
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 4, 2024
    We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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  15. AshleyK

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food and service were great! We were in from out of town, the restaurant was easy to find and was a hit for the entire family. The dining room is large and we noticed there were multiple large tables however our service and the time from ordering to eating wasn’t impacted. We would definitely go back if we were in the area again.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on February 4, 2024
    Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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  16. amyp

    Kansas City

    1 review

    2.0

    1 review

    Dined on January 21, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    Server was friendly but slow and inefficient. We had a reservation, but they seemed bother we were there. Waited 45 minutes for our party to get water for everyone at the table. Ran out of two of the dishes our party ordered but didn't tell us until everyone else's food came out, so some people waited while others ate their meals. Overall, they seemed underprepared and very unconcerned about our overall experience.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Amy, we sincerely apologize for the inconvenience you experienced during your visit. It's disheartening to hear about the slow and inefficient service, as well as the challenges with water and running out of dishes. This does not reflect the standard of service we aim to provide. We appreciate your feedback, and please know that we take your comments seriously. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  17. AndyK

    Kansas City

    35 reviews

    vip
    5.0

    35 reviews

    Dined on January 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We dine at this restaurant often and enjoy it each time we visit. The staff is very friendly and accommodating. The food is delicious!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Andy, we're thrilled to hear that you dine at Brio often and consistently enjoy your visits. It's wonderful that our staff is friendly and accommodating, and we're delighted that you find the food delicious. Thank you for being a valued patron, and we look forward to welcoming you back for another delightful dining experience!

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  18. OpenTable Diner

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on January 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very pleased with our service. Devon did an excellent t job.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Thank you for sharing your fantastic experience with us! We appreciate your feedback and are thrilled to hear that our team made a positive impact on your visit. We can't wait to have you back for another enjoyable experience.

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  19. AndyK

    Kansas City

    35 reviews

    vip
    5.0

    35 reviews

    Dined on January 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We enjoyed our dining at Brio. Friendly staff and great tasting food. We will continue to come back often.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Thank you for your loyalty, Andy! We're thrilled to hear that our great food and world class service has kept you coming back for more. We're excited to see you again soon!

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  20. TravisC

    Oklahoma City

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 1, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food was good. A little slow but we had a big group. The host was very accommodating despite us bringing a larger group than our reservation. Servers were friendly and fun. We had a great dinner.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    We're glad you enjoyed your time with us. Your feedback is valued, and we're excited about the opportunity to serve you again.

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  21. OpenTable Diner

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious & service was great! We had a great time!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Thanks for that glowing review. We are happy to hear you had a great time with us. Come back to see us again soon!

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  22. Mimi

    Kansas City

    8 reviews

    5.0

    8 reviews

    Dined on December 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had reservation and was seated almost immediately. Very personable server; great food and service! More pricy than we usually do for Italian food, but very enjoyable.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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  23. OpenTable Diner

    Kansas City

    9 reviews

    vip
    2.0

    9 reviews

    Dined on December 30, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    A mass Italian food place. Service at high school level. Bartender clueless. Really good wedge salad. Sorry we went.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

    Is this helpful?

  24. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on December 29, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Table was finally ready 30 minutes past the reservation on a week night. Restaurant was a disaster with surrounding tables staying dirty the entire evening. Food was good but cold.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are sorry to hear you had such an unsatisfactory experience. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  25. PhilW

    San Francisco

    1 review

    4.0

    1 review

    Dined on December 29, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Food was good, service was good. Lots going on while we were there, but not distracting to our dinner.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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  26. BeccaL

    Kansas City

    5 reviews

    vip
    2.0

    5 reviews

    Dined on December 27, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    Server was overwhelmed with our party of 11, or just overwhelmed in general. He was literally running around the resturant and made us feel guilty for asking for anything. We were sat right next to the bathroom and there was quite an odor. Server spilled water on my sister in law and I had to ask another staff member for a new table cloth. Food was subpar. Restaurant stunk like mold.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  27. GreerR

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on December 27, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    This was not our first time to Brio, but our server seemed very confused. Our kids chicken strips were uncooked the first time we received them. We were told there was no more carpaccio and then, after ordering another appetizer, we brought carpaccio. The food was OK not as good as I remember it, not in any rush to be go back.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    Thank you for taking the time to write this review as our customers' feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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  28. OpenTable Diner

    Memphis/West TN

    1 review

    vip
    2.0

    1 review

    Dined on December 27, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    20 mins to seat a reservation, slow service, understaffed. If you’re looking for an average to quick meal I’d go somewhere else.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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  29. MendiW

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on December 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely Christmas dinner! Service was excellent even though they were missing several servers. Our waiter was amazing.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on January 21, 2024
    Thanks for the feedback! We look forward to seeing you again soon!

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  30. DavidA

    Kansas City

    3 reviews

    1.0

    3 reviews

    Dined on December 26, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    To start with the hostess staff were just plain rude! we arrived early for our reservation to enjoy a cocktail before dinner. We was told the bar is only serving restaurant customers, when we told them we was waiting on our table, they told us they are only servicing tables. We sat in the bar area waiting on our table (6:00 reservation) at 6:05, I went and asked the hostess how it coming, she responded "until we close?", I told her no, our table. She told me there were no tables available yet, so I pointed out 4 tables I could see open and ask what about those tables? The hostess just stared at me blankly with no response. So I asked her again and she responded, "We're not seating anyone until the kitchen can catch up with orders. Mind you the lobby is packed by now, with empty tables, on Christmas Day! She then just walked away. We waited another 25 minutes without being seated, and finally gave up and left. This is the worst customer service I've experienced in years, I could have gotten better service at the Winsted's. After leaving I got on the phone to try and find another place to enjoy our Christmas Dinner, thankfully Sullivan Steak House in Leawood gave us a table after I told them about how horrible the Brio was basically ruining our Christmas Dinner plans. Sullivan was Fantastic not only did they accommodate us after the Brio ruined Our Dinner, they exceeded all expectation with a wonderful meal and fantastic service NEVER AGAIN WILL I GO TO THE BRIO! I hope they close their doors and go bankrupt!
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are sorry to hear you had such an unsatisfactory experience. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  31. OpenTable Diner

    Kansas City

    11 reviews

    3.0

    11 reviews

    Dined on December 25, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    The food was great. It was obvious that they had many, many reservations and not enough staff. Took about 3 hours to finish our meal. The waiter tried his best but couldn’t keep up with the demand. Food was great.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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  32. jayman

    Kansas City

    363 reviews

    vip
    5.0

    363 reviews

    Dined on December 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service inspite of the holiday period. The staff did a great job in handling the Chrismas Day surge.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    Thank you for taking the time to leave your review! We are happy to hear you had a great time with us. Come back to see us again soon!

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  33. singdance2

    Kansas City

    10 reviews

    4.0

    10 reviews

    Dined on December 25, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We went to Brio Grill for Christmas Dinner. I was unaware that our 4:00 Reservation was a seating "slot". Many of the other customers arrived a few minutes early like we did. While I was watching the staff prepare the tables it became evident that they were preping for the 4:00 "slot". Ar 4:00 we were all seated promptly. The rest if the evening went smoothly. ALL menu items are ala carte'. To add a salad to our meals would have been an extra $6.99 each.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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  34. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on December 25, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    Coming in we waited at the table for 20mins, my husband and kid got their food and when I got my food it was super cold I didn’t get my food till everyone was done
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  35. Scooter

    Kansas City

    34 reviews

    5.0

    34 reviews

    Dined on December 25, 2023

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 5
    It seems as though they were very short of staff. We learned that much of the staff simply did not show up. The staff that chose to work were great at taking care of the guests and did very well. The food was a bit slow and thus not as hot as normal. Many thanks to the management and staff for doing such a good job under tough circumstances.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out!

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  36. TomC

    Kansas City

    43 reviews

    3.0

    43 reviews

    Dined on December 25, 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    I’ve eaten at Brio before and really enjoyed the meals. Christmas Day it just didn’t seem that Brio fielded their A Team. Food was just OK and overpriced for what we got. Service was so-so. Server was a pleasant individual, but wasn’t very prompt or attentive.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    Thank you for taking the time to write this review as our customers' feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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  37. JohnF

    Kansas City

    1 review

    1.0

    1 review

    Dined on December 25, 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    The food was too oily, and there were no options for healthy eaters. Even the salad was drenched in oil.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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  38. PerfectPairings

    Kansas City

    4 reviews

    3.0

    4 reviews

    Dined on December 25, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    First, the good. I had an awesome cocktail with prosecco, apricot liqeur & aperol. The warmed bread & butter was tasty. But my lasagna which was an enormous serving was just OK. (Mine at home is better!) I wouls rather have gad a 1/3 of tge size ! have it be exceptional. My husband’ chicken marsala was also OK, not exceptional. Our waitress was delightful but perhaps because it was Xmas, the service was quite slow (2 hours). We should have had the flatbread pizza & cocktails.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    Thank you for taking the time to write this review as our customers' feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

    Is this helpful?

  39. Rowdy

    Kansas City

    12 reviews

    vip
    3.0

    12 reviews

    Dined on December 25, 2023

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4
    Waited 15” past reservation. There were a lot of folks waiting to be seated and the restaurant was clearly behind. Our server was amazing and kept her cool even though the kitchen was struggling to get out food orders and drinks took a while to come up. Appetizer and main arrived at the same time- not the server’s fault. The food was excellent but the stress discouraged us from additional drinks or dessert.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

    Is this helpful?

  40. OpenTable Diner

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined on December 24, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Awful service. 45 minutes to get our drinks. By the time they arrived we had already finished our appetizers.
    Brio Italian Grille - Kansas City - Country Club PlazaResponded on December 31, 2023
    Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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FAQs

Brio Italian Grille - Kansas City - Country Club Plaza does offer delivery in partnership with Postmates.

Brio Italian Grille - Kansas City - Country Club Plaza is rated 3.5 stars by 1777 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 25 times today

Order delivery or takeout

Google Map for Brio Italian Grille - Kansas City - Country Club Plaza

502 Nichols Drive, Kansas City, MO 64112

Additional information

  • Cross street
    Nichols Rd & Pennsylvania Ave, Country Club Plaza
  • Neighborhood
    Plaza / Brookside
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Seville Garage is located one block west and has entrances on Jefferson or 47th Street. Granada Garage s located one block north of Brio and has entrances on Pennsylvania, Nichols or 47th Street
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (816) 561-5888
  • Catering
    Bring your Brio favorites to your next event. Our catering menu offers large pans that you can bring to any occasion.<br />To plan your next event, view our menu:<br />http://www.brioitalian.com/menus.html<br />
  • Private party facilities
    No matter what the occasion, BRIO's private and large dining rooms provide the perfect backdrop for all of your special events. Our packages offer a variety of high quality, made-to-order Italian specialties sure to please! Our staff will provide a memorable experience for you and your guests!
  • Private party contact
    Stephanie Louivier: (816) 766-0937
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