I received two e-mails about World Pasta Month, advertising a couple of special dishes not normally on the menu. I dined at our local Bravo on Oct 15 - the server had never heard of Pasta Amatriciana and suggested their location did not serve that so I settled for another entree. Later I looked at this specific location on the website and saw that entree that the server was not aware of. I also used the Online Order function and Pasta Amatriciana came up as an option. I don't blame the server, I know many restaurants are understaffed and staff is overworked these days, but Bravo Zona Rosa (Kansas City) needs to do better and should be aware of entrees that are being promoted chain-wide, especially when customers are getting emails advertising those specific entrees.

The building looks worn. Also the front doors were very dirty with hand prints.

As usual we have a very good meal the service was great and food was delicious

Our server missed several things....forgot the salads and wanted to bring them after the meal was served...which we declined, then forgot the drinks we ordered, the bread was stale and cold. Nice place but they need to work on their service and food quality.

Food was good, hostess was very friendly. Waitress was rude and not very nice at all. She was efficient, but her attitude was very poor.

Service is lacking

We had a wonderful experience and enjoyed exceptional service from Scott.

We like this place, but had made reservations specifically for the patio. It was closed because of temporary construction, but we were not notified in advance of arriving.

It is great food! Great atmosphere! Drinks were delicious!

Our meals were very good! We were seated by the kitchen and that chatter wasn’t very pleasant to overhear.

Our waitress was very good: attentive and thorough

The service and food were excellent.

We had Alfredo and it tasted like homemade noodles on well something. Whoever made that sauce needs to know what Alfredo taste like. For the price and that taste, um no. Nothing like it should taste as NO Alfredo taste. The server was so very sweet and nice, but sadly had no clue. I had to ask him multiple times just for water and that was after he asked how our food was. Will not be going back.

The food was good and the service OK, but the timing of the food was unacceptable. We ordered drinks and a couple of appetizers intending to have a leisurely dinner before a show. Before our appetizers arrived we were encouraged to order our entrees. I'm uncomfortable doing this because it too often results in bad timing. One in our party also ordered a salad and another person a soup. We were almost finished with our appetizers when the soup and salads arrived. That was good timing, but within a minute of receiving the soup and salad our entries arrived. Way too soon for those to be brought to the table. When I mentioned to the young woman delivering the entrees that these arrived too quick she looked at me like a deer in headlights and didn't say a thing just hurried away. Several minutes later our waitress returned to our table and I nicely told her the entries arrived moments after the soup and salad. Again a deer in headlights look and she asked if we wanted them taken back. Too late, we were already eating. This is too nice a restaurant for a service error like that, or at least I thought it was.

Love the food! Delicious! Wish we could order samplers or smaller meals sometimes.

There seemed to some issues in the kitchen - very distracting for guests within earshot. Rating includes deductions for that unnecessary commotion.

Open kitchen contributed to the noise with one employee yelling orders to the kitchen staff.

Service was good, food was ok. Staff was fantastic.

A member of the staff asked how it was going. When I told him it had been better on previous visits, he said, “We’re struggling.” During our visit, this struggle manifested through very slow service, although the restaurant was no where full. The struggle was clear when our salads were warm - not room temp, but warm, indicating they had been setting, ready to be delivered for awhile - but no one came by to check, so we ate warm salads, since we had nothing else to eat. It also was evident when our children were finished before our adult entrees ever came. The server seemed to be working multiple areas, so getting simple things like bread or pepper was impossible. Not sure if/when we’ll go back, which is saying a lot, because Bravo is super convenient and we’ve eaten there many times.

Menu and food at Bravo has gotten very bland. Service was terrible.

The bread is amazing !!!
The staff abs manager and all of the food was amazing
Strawberry mojito !! Yummy

We got right in, received great service and had a fantastic Father's Day lunch.

We eat here quite often and always have a great meal.

Something is wrong at this restaurant. They were out of all but one type of white wine, The server said it was because they wanted to sell out as they were changing over their wine list. Food was good and service was good.

I can not recommend this restaurant at this time,

I am wondering if they are going to close.

Order chicken Alfredo and they served me a plate of noodles and sauce, but there was no chicken. Had to get a manager to get it fixed

Fun location for date night. Service was outstanding. Food was mediocre, Americanized Italian.

Very good service and food was awesome

Food was ok, but somewhat bland. by the time I got my past with cream source it was semi dry. Waitress spilled oil all over my pants, but was somewhat in different to the situation, no manager came by to apologize or offer to cover dry-cleaning.

Otherwise nice place - had eaten there in the past with good experience

I absolutely loved Bravo and I am always pleased with them! They’re amazing and have the best food!

Jeremiah was an excellent server, very personable & made great recommendations

Great service, good food!!

Sunday they don’t have a combo lunch special however it was on the menu. The portions were small. And the food was ok for the price. Service was great although they didn’t see my note about my sons birthday.

Server gave wrong information about being happy hour, then it was not available on that day. Cook time was over an hour. Communicate to your table. Food died in window waiting on expo. Get management envolved earlier.

The Veal Parmeson was excellent and I understand the Pork Chops were good to.

Service was good. Salad was average.

Made a reservation so expected a decent table. There were plenty of open booths and tables, but they seated us right in front of the kitchen area. The way the table was placed we had our back to the restaurant, only looking at the cooks, waiters, etc.
The staff in the kitchen has their masks either totally down, or their nose showing, or adjusting them constantly and touching the food.
I’ve had great food here before, but this was definitely a letdown. The salads were totally tasteless, with large chucks of core in one. As for the entree, the salmon looked good but was over cooked, and the chicken Woozie again was tasteless and dry. So disappointed. The olive oil dip for the bread was basically that, olive oil with a few sprinkles of herbs. Barely a few.
The waiter was pretty good, but we had a long wait for our food. After the head Chef left, (not sure if he had a prolonged break or left) the food was extremely slow coming out.
We had a coupon, so it helped, but I won’t be back because of the food quality.

Very disappointing. Much of our food was cold. One of the four orders was wrong (ordered chicken parm and got eggplant parm) and had to be redone. One order (which was just a salad) showed up 10 minutes after all the other orders including the one that had to be redone, so almost 20 minutes after the first meals were served. The waitress did her best and was very nice and apologetic but it seemed obvious that the kitchen was either understaffed or just unorganized. I understand that these are challenging times but Bravo always excelled at their food and service and it was just sad to see where they are right now. I’m not sure we’ll go back.

We really enjoy eating here - visit it at least annually as it tends to be very busy. It has a completely open dining area, so it can be quite noisy. We got in at a time when it was not very busy this time. We definitely recommend it!

Great service

Enjoyable meal . . . convenient . . . something we all enjoy!

Been coming here for years and love the food and the service. Have never had a complaint, food comes out in a reasonable time. Look forward to going there when it gets warmer and eating outside on the patio.