Bourbon House

Bourbon House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lou

   Orange County3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. Must try is Crab Fingers Bordelaise! Soo good.
   

   Bourbon HouseResponded 1 day ago

   Thank you for the wonderful feedback! We’re thrilled to hear everything was great—and we couldn’t agree more about the Crab Fingers Bordelaise! It’s a favorite for a reason. We hope to welcome you back again soon for more delicious bites. Warmly, Gerilyn & the BH Team
   

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2. B

   Bobby VIP

   Tampa17 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was outstanding in aii respects. We were seated immediately upon arrival.
   

   Bourbon HouseResponded 2 days ago

   Thank you so much for the kind words! We're thrilled to hear that you enjoyed your experience from start to finish—and that the food impressed in every way. It’s great to know our team had you seated promptly and that everything else followed suit. We hope to welcome you back again soon! Warm regards, Gerilyn & the BH Team
   

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3. M

   Michelle

   Dallas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing, knew about the bourbon and food. The food was amazing and atmosphere was great!
   

   Bourbon HouseResponded 3 days ago

   Thank you so much for the kind words! We’re thrilled to hear that you had such a great experience—from the bourbon and food knowledge of your server to the flavors on your plate and the atmosphere around you. We hope to welcome you back soon for another memorable evening! Warmly, Gerilyn & the BH Team
   

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4. C

   Chris

   New Orleans2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   High top table of 8 One meal got missed but was corrected when told Food was great Raw oysters were outstanding Server would have gotten a 5 if not for the miss
   

   Bourbon HouseResponded 3 days ago

   Thank you for dining with us and for taking the time to share your experience. We're thrilled to hear that you enjoyed the food—especially the raw oysters! We appreciate your kind words and also your understanding regarding the missed entrée. While we're glad it was resolved quickly, we always strive for a flawless experience from start to finish. Your feedback is valuable and will help us continue improving. We hope to welcome you back soon for an even better visit! Warm regards, Gerilyn & the BH Team
   

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5. E

   Emily

   Seattle20 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Experience was just so-so. Not crowded at all for a 7:30 reservation- which was telling. Asked for a window seat, but was told it was reserved (although no one ever sat there while we dined). I got a salad with grilled shrimp- just ok. My husband got shrimp and grits which was very good. Cajun shrimp and crab balls were mediocre. The bourbon flight was good. The wine pour was pretty skimpy (but I can’t complain because it was cheap!)
   

   Bourbon HouseResponded 4 days ago

   Thank you for taking the time to share your feedback. We’re glad to hear your husband enjoyed the shrimp and grits and that the bourbon flight hit the mark, though we're sorry the rest of your experience didn’t measure up. We do our best to honor seating requests when possible, and we apologize if your window table request felt overlooked—your comment will help us improve our communication around that. We truly appreciate your visit and hope we’ll have the chance to provide a more well-rounded and memorable experience next time. – Gerilyn & the BH Team
   

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6. K

   Karen VIP

   Fayetteville20 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a fabulous dinner, with char-grilled oysters to start us off, delicious seafood entrees, and a tasty assortment of desserts. Waldasia took great care of us, and we were very grateful for her recommendations and friendly service.
   

   Bourbon HouseResponded 4 days ago

   Thank you so much for your kind words! We’re thrilled to hear that you had a fabulous dinner, from the char-grilled oysters to the seafood entrees and desserts. Waldasia is a gem, and we’re so glad her warm hospitality and thoughtful recommendations helped make your evening special. Your recognition means the world, and we’ll be sure to share your praise with her. We hope to welcome you back again soon! Warm regards, Gerilyn & the BH Team
   

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7. J

   Juliet

   New Orleans1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always, I continue to come here every visit!The service was excellent 🙌🏼
   

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   Bourbon HouseResponded 4 days ago

   Thank you so much for the continued support and kind words! We're thrilled to be part of your visits to New Orleans, and it means the world to us that you keep coming back. We'll be sure to pass along the praise to our team—your excellent service experience is exactly what we strive for! – Gerilyn & the BH Team
   

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8. M

   Mary

   Dallas1 review

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We arrived a little early (6:30. for a 7pm reservation). we were seated soon after at a very small table for two. It was really too small and awkward when various food items were served. There were plenty of 4 tops available at the time. Our service was okay. I think communication was the problem. We ordered a dozen oysters to start and two drinks, one a dirty martini, which was too dirty. Wanted a gin martini, but gin options were very limited, so opted for vodka.We delayed ordering our entrée until we were through with the oysters. Later, our server stopped by and commented on what we both thought was how good the bread was. There was a very long time before she came by again and asked if we wanted dessert? We informed her we wanted to order our entrée. No apologies were given. We chose the Bourbon House because of our last visit several years ago. Overall, it was a very nice restaurant, but it could use a little more attention to detail.
   

   Bourbon HouseResponded on April 27, 2025

   Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t match the memories that brought you back. We apologize for the table comfort, the service delays, and the communication breakdown. Your comments are being shared with our team as we work to strengthen the details that matter most to our guests. We’re grateful you chose to return to Bourbon House, and we hope for the chance to welcome you back for a much smoother, more memorable visit. Warm regards, Gerilyn & the BH Team
   

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9. M

   Mike

   New Orleans1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing. We had a party of7 for a birthday and they had a balloon and card signed by the staff for the birthday girl. The food was brought out quickly and everything tasted great. Prices were perfect. Our waitress was very attentive and did a wonderful job. We will be back.
   

   Bourbon HouseResponded 7 days ago

   Thank you so much for celebrating with us! We’re thrilled to hear that your birthday gathering was such a success. It’s wonderful to know that you enjoyed the food, the service, and the little touches we added to make the day extra special. We’ll be sure to share your kind words with the team, and we can’t wait to welcome you back for another great experience! – Gerilyn & the BH Team
   

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10. S

    Susan

    Atlanta1 review

    5.0

    Dined on April 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful meal and perfect service - oysters were delicious!
    

    Bourbon HouseResponded 4 days ago

    Thank you so much for the kind words! We’re thrilled to hear you enjoyed the oysters and had a wonderful experience with us. We hope to welcome you back again soon for another perfect meal. Warmly, Gerilyn & the BH Team
    

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