Bourbon House

Reseñas de Bourbon House de comensales del restaurante. Basadas en valoraciones recientes.

1. E

   Emily

   Seattle20 reseñas

   3.0

   Comieron hoy

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Experience was just so-so. Not crowded at all for a 7:30 reservation- which was telling. Asked for a window seat, but was told it was reserved (although no one ever sat there while we dined). I got a salad with grilled shrimp- just ok. My husband got shrimp and grits which was very good. Cajun shrimp and crab balls were mediocre. The bourbon flight was good. The wine pour was pretty skimpy (but I can’t complain because it was cheap!)
   

   Bourbon HouseRespuesta enviada hoy

   Thank you for taking the time to share your feedback. We’re glad to hear your husband enjoyed the shrimp and grits and that the bourbon flight hit the mark, though we're sorry the rest of your experience didn’t measure up. We do our best to honor seating requests when possible, and we apologize if your window table request felt overlooked—your comment will help us improve our communication around that. We truly appreciate your visit and hope we’ll have the chance to provide a more well-rounded and memorable experience next time. – Gerilyn & the BH Team
   

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2. K

   Karen VIP

   Fayetteville20 reseñas

   5.0

   Comieron hoy

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We had a fabulous dinner, with char-grilled oysters to start us off, delicious seafood entrees, and a tasty assortment of desserts. Waldasia took great care of us, and we were very grateful for her recommendations and friendly service.
   

   Bourbon HouseRespuesta enviada hoy

   Thank you so much for your kind words! We’re thrilled to hear that you had a fabulous dinner, from the char-grilled oysters to the seafood entrees and desserts. Waldasia is a gem, and we’re so glad her warm hospitality and thoughtful recommendations helped make your evening special. Your recognition means the world, and we’ll be sure to share your praise with her. We hope to welcome you back again soon! Warm regards, Gerilyn & the BH Team
   

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3. J

   Juliet

   Nueva Orleans1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing as always, I continue to come here every visit!The service was excellent 🙌🏼
   

   Bourbon HouseRespuesta enviada hoy

   Thank you so much for the continued support and kind words! We're thrilled to be part of your visits to New Orleans, and it means the world to us that you keep coming back. We'll be sure to pass along the praise to our team—your excellent service experience is exactly what we strive for! – Gerilyn & the BH Team
   

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4. M

   Mary

   Dallas1 reseña

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   We arrived a little early (6:30. for a 7pm reservation). we were seated soon after at a very small table for two. It was really too small and awkward when various food items were served. There were plenty of 4 tops available at the time. Our service was okay. I think communication was the problem. We ordered a dozen oysters to start and two drinks, one a dirty martini, which was too dirty. Wanted a gin martini, but gin options were very limited, so opted for vodka.We delayed ordering our entrée until we were through with the oysters. Later, our server stopped by and commented on what we both thought was how good the bread was. There was a very long time before she came by again and asked if we wanted dessert? We informed her we wanted to order our entrée. No apologies were given. We chose the Bourbon House because of our last visit several years ago. Overall, it was a very nice restaurant, but it could use a little more attention to detail.
   

   Bourbon HouseRespuesta enviada hace 4 días

   Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t match the memories that brought you back. We apologize for the table comfort, the service delays, and the communication breakdown. Your comments are being shared with our team as we work to strengthen the details that matter most to our guests. We’re grateful you chose to return to Bourbon House, and we hope for the chance to welcome you back for a much smoother, more memorable visit. Warm regards, Gerilyn & the BH Team
   

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5. M

   Mike

   Nueva Orleans1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was amazing. We had a party of7 for a birthday and they had a balloon and card signed by the staff for the birthday girl. The food was brought out quickly and everything tasted great. Prices were perfect. Our waitress was very attentive and did a wonderful job. We will be back.
   

   Bourbon HouseRespuesta enviada hace 3 días

   Thank you so much for celebrating with us! We’re thrilled to hear that your birthday gathering was such a success. It’s wonderful to know that you enjoyed the food, the service, and the little touches we added to make the day extra special. We’ll be sure to share your kind words with the team, and we can’t wait to welcome you back for another great experience! – Gerilyn & the BH Team
   

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6. S

   Susan

   Atlanta1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful meal and perfect service - oysters were delicious!
   

   Bourbon HouseRespuesta enviada hoy

   Thank you so much for the kind words! We’re thrilled to hear you enjoyed the oysters and had a wonderful experience with us. We hope to welcome you back again soon for another perfect meal. Warmly, Gerilyn & the BH Team
   

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7. A

   Andrew

   Washington DC4 reseñas

   5.0

   Comieron en 22 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Best meal that we had in our stay here. Our server, Terrence, was very knowledgeable of the menu and made great recommendations. The charbroiled oysters were amazing and had great flavor. Great appetizer! Shrimp and grits and the alligator and crawfish as main courses can’t be beat. Try out the Bourbon House, you won’t be disappointed.
   

   Bourbon HouseRespuesta enviada hace 7 días

   Thank you so much for dining with us and for sharing such kind words! We're thrilled to hear that your meal at Bourbon House was the highlight of your stay—what a compliment! The charbroiled oysters are a classic favorite, and it sounds like Terrence hit the mark with his recommendations. He truly shines when it comes to delivering warm, attentive service and guiding our guests through the best of our menu. We'll be sure to pass along your praise—he’ll be so proud to know he helped make your visit special. We can’t wait to welcome you back the next time you’re in town! Warmly, Gerilyn & the BH Team
   

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8. L

   Leslie

   Nueva Orleans2 reseñas

   5.0

   Comieron en 20 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Being local we never tried your establishment until Easter Sunday, wow what a wonderful experience. We will definitely be back!
   

   Bourbon HouseSe respondió el 21 de abril de 2025

   Thank you so much for spending your Easter Sunday with us—and for giving Bourbon House a try! We're thrilled to hear that your first visit was such a wonderful experience. It means the world when our local neighbors discover us and leave feeling excited to return. We can't wait to welcome you back for more Louisiana flavors and Southern hospitality! Cheers! -Gerilyn & the BH Team
   

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9. K

   Kathleen

   Nueva Orleans1 reseña

   4.0

   Comieron en 20 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   The food was good. Service could have been better. The waiter wasn't very attentive. Table sat with dirty dishes for a long time, and it took forever to receive the check.
   

   Bourbon HouseSe respondió el 21 de abril de 2025

   Thank you for taking the time to share your feedback. We're so glad to hear that you enjoyed the food! However, we sincerely apologize for the lapse in service that you experienced. Cleanliness and attentiveness are incredibly important to us, and it’s clear we missed the mark during your visit. We'll be sure to address this with our team so we can improve moving forward. We hope you'll give us another chance to deliver the top-notch experience you deserve! Sincerely, Gerilyn & the BH Team
   

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10. L

    Laura

    Sacramento9 reseñas

    5.0

    Comieron en 20 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    The food was delicious and the service was excellent!
    

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    Bourbon HouseSe respondió el 20 de abril de 2025

    Thanks, Laura! We're glad to hear you enjoyed your time with us and appreciate you taking the time to leave a review. Thank you for dining with us. We look forward to serving you again soon. - Alexander & the BH team
    

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