BJ's Restaurant & Brewhouse - Cottonwood Mall

BJ's Restaurant & Brewhouse - Cottonwood Mall reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sue

   New Mexico1 review

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, food and all was great. Like most restaurants, prices have gone up but it's everywhere. We had an enjoyable meal and time to spend with friends without feeling rushed or neglected.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on April 2, 2025

   Sue, we’re thrilled to hear you had a great experience! It’s wonderful to know you enjoyed your meal and time with friends. We appreciate your understanding about pricing and look forward to welcoming you back for more memorable moments!
   

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2. R

   Robert VIP

   New Mexico29 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Usually happy with BJ's, but today was sub par. Had reservation for lunch on Sunday and the restaurant was not that busy, but the service was still quite slow. Our server was pleasant, but was not attentive and there were no apologies for slow service. After waiting a while for the food, only 3 of 5 entrees came out first and the other 2 had to wait at least 5 minutes. Most had burgers and a couple were quite overcooked, otherwise the food was good.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on April 2, 2025

   Robert, we appreciate your feedback and apologize for the slow service you experienced. It's disappointing to hear that your meal didn't meet expectations. We're committed to improving and ensuring a better experience in the future. Thank you for bringing this to our attention.
   

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3. P

   Phillip

   New Mexico1 review

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The prime rib was terrible and cold. The vegetables were half cooked.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on March 22, 2025

   Thanks for your feedback, Phillip. We're sorry to hear about your experience with the prime rib and vegetables. Your comments are valuable, and we’ll work to improve our dishes. We hope you’ll give us another chance to serve you better in the future.
   

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4. R

   Robert VIP

   New Mexico29 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Solid and well rounded dinner option. Wide variety of food and extensive beer options. Food is very good for the variety, wedge salad was a highlight. Service was very good and attentive, despite restaurant being slammed on Friday night.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on February 16, 2025

   Thanks for the great feedback, Robert! We're thrilled you enjoyed the variety and found our wedge salad to be a highlight. It's wonderful to hear that our team provided attentive service, even during a busy night. We look forward to welcoming you back for another solid dinner experience!
   

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5. B

   Bonnie VIP

   New Mexico17 reviews

   5.0

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always the Best Service! Great food at a great Value!
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on January 13, 2025

   Bonnie, thank you for your fantastic review! We're thrilled to hear you enjoyed our food and service. Your support means the world to us, and we can’t wait to welcome you back for more delicious meals!
   

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6. K

   Kimberly

   Denver7 reviews

   5.0

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food selction is always great and the fun drinks are a go-to. Housemade sodas and fizzy drinks are fantastic. Wait staff is happy, and that makes for good quality service. One of my favorite places to go.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on January 12, 2025

   Kimberly, we’re thrilled to hear you love our food selection and housemade sodas! It’s wonderful to know our team’s positivity enhances your experience. Thank you for being a loyal customer and sharing your favorite spot with us! We can’t wait to welcome you back soon.
   

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7. M

   Marisol VIP

   New Mexico15 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service, thank you! We had a great time at lunch.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on January 5, 2025

   Thank you, Marisol! We're thrilled to hear you enjoyed the food and service. It’s always our goal to create a memorable experience for our guests. We can’t wait to welcome you back for another great lunch!
   

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8. P

   Patricia

   New Mexico1 review

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   the whole experience was great for our New Year's meal with our friends. will definitely recommend to our family, and friends
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on January 3, 2025

   Patricia, we’re thrilled to hear you enjoyed your New Year's meal with friends! Thank you for the kind words and for recommending us to your family. We can’t wait to welcome you all back for another great experience!
   

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9. A

   Anthony

   New Mexico1 review

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arrived 15 minutes before scheduled reservation only to find out we had no reservation. I was receiving texts prior to the reservation but they had no record of us upon arrival. The hostess realized the mistake and put our name down for a table. We ended up getting 2 seats at the bar (our preference) and the rest of the evening was great, so no complaints.
   

   BJ's Restaurant & Brewhouse - Cottonwood MallResponded on January 2, 2025

   Thanks for sharing your experience, Anthony! We’re glad you enjoyed your evening despite the reservation mix-up. We appreciate your understanding and are thrilled you found your perfect spot at the bar. Your feedback helps us improve, and we hope to see you again soon!
   

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10. E

    Erin

    Washington DC3 reviews

    4.0

    Dined on November 9, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service and food were great. Little disappointed that despite having a reservation we still had to wait 30 minutes.
    

    BJ's Restaurant & Brewhouse - Cottonwood MallResponded on November 10, 2024

    Thanks for your feedback, Erin! We're thrilled you enjoyed the service and food. We apologize for the wait despite your reservation; we're always working to improve our processes. Your experience helps us get better, and we hope to serve you more smoothly next time!
    

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