BJ's Restaurant & Brewhouse - Arden Fair
My Yes I'd refer only goes to people without old folks with them. Too loud for old Hearing aid peeps! I got there later than the 5 other peeps because of traffic and NO PARKING nearby ( Saturday after New Years might have something to do with that!) And not the restaurants fault!!!
No service for me for about 15 minutes- then I got water and we then all got the drinks we requested. Great refills for sodas! Soup and wedge salad for 2 of us girls.... both came a few minutes after the hot dishes although my soup was delayed for some reason and was luke warm when I did get it. Dad didn't really care for his chicken chimumura(?) he compared his piece to his friends (who had a bigger piece) .
I go to the Natomas BJ's with a girl friend and while it is still LOUD we have a good chat and the food is good. (ps the Ahi tuna HAS CILANTRO in the dressing!!)
Service was poor. It took approx 45 minutes to get our food; and when we did, three of our six meals were incorrect (philly cheesesteak instead of prime rib dip, toast with butter instead of plain, eggs cooked incorrectly). In addition, the food was cold.
On the plus side - the manager (I think he was the manager) was very kind and put our order right in a timely fashion.
Really disappointed. Our waitress wasn’t great. One in our group didn’t get his food, “someone else took it out of the kitchen”. So the waitress said she was getting a new one. That took 20 mins... for a burger. When she did bring it, it was the wrong one and she actually argued that it was correct. We went to the manager who was helpful and got the correct food but by then our waitress stopped coming to our table. We couldn’t get refills on drinks, let her know other food orders were wrong or boxes for leftovers . It took almost 30 mins to get our checks. We just wanted to leave.
I would not use open table to book that type of restaurant again. When I got there they did not seem to understand my open table reservation when I told the host. But we got seated. But then I received an email from open table saying it would be nice for me to use the cancel option. I informed them I was there at 6:00 with my party of four. What is was really sad about this it was my 60th Birthday. Dealing with Bjs and then the open table email. I am tired of explain myself on this matter, please don”t ask me about Again. Thank you. Used Open Table for International Smoke Last weekend no problems, even received a birthday card from them.
Great customer service food was awesome as well prices are fair
I like to eat at BJ's restaurants as they always offer the same great consistency. Great restaurant, great food, great service. The Arden Fair restaurant is no exception. I had the Ahi salad, my wife the new Tri-tip sliders. Both meals well prepared, very tasty, and filling. Great beer selection including great variety in their own brand. If you haven't tried BJ's, do so, you will not be disappointed.
After being seated we waited over 20 minutes for someone to acknowledge us. After asking for a waiter/waitress they were confused who was supposed to have our table. Had to ask for silverware after being served, food was cold, wait staff slow to respond. Was not super busy and saw a lot of wait staff standing around several times so not sure the delay in response to simple request like “more water please” which we never got. Very disappointing and especially when we are there for a Birthday celebration.
Our server went above and beyond. From making suggestions to making sure everything was good. A great server makes for a great dinner.
The food is good. The wait staff is very good. The beer is great. Seating is comfortable and there’s plenty of it. What’s not to like?
I believe that the prices are about 15-20 Percent too high.
Our waitress Casey was great, very attentive. Food is good as always. The noise was pretty loud as usual unfortunately.
Overall a good dinner.
Seated 1 hour after reservation time. Some people at table never received their food.
Service was fantastic and food was delicious!
Taylor was attentive, friendly and so helpful! When my friend and I asked to have our picture taken together, Taylor suggested we go outside. The picture was lovely and we were so delighted to have such a wonderful person take care of us. Will be back soon!
Had to wait 15 minutes beyond our reservation time. Service was very good. Food was not anything to write home about.
