BJ's Restaurant & Brewhouse - Albuquerque

Le recensioni di BJ's Restaurant & Brewhouse - Albuquerque delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. M

   Mary VIP

   Phoenix25 recensioni

   3.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   Our server was not attentive. The music was so loud our server couldn't even hear take our order. Music should be the background not like I'm at a concert. Meal came and no utensils had to ask for two times as my food sat there. Server finally asked how our meal was when we were literally done. The food was OK portions have shrunken substantial. Bj's used to be better.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 6 aprile 2025

   Thank you for sharing your experience Mary. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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2. C

   Clarissa

   Las Vegas14 recensioni

   4.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 3
   4. Atmosfera 3

   Long wait to be seated, considering we had a reservation. Check-in staff poorly organized and confused. Waitress overwhelmed and unatentive for basic check-ins. (Would've liked a little more tea). Manager supported her but we had to get our own utensils after food was served and then hunt down steak knives. Seemed like an overall lack of organization and communication. Just tired of the overused and undersolved excuse of being understaffed. Thankfully, all four meals were delicious.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 2 aprile 2025

   Thanks for your feedback, Clarissa. We appreciate your patience and are glad you enjoyed your meals! We're addressing the service issues you mentioned to improve the overall experience. Your insights are invaluable as we strive to provide better service moving forward.
   

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3. K

   Kathryn

   Denver8 recensioni

   5.0

   Visitato il giorno 12 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Good stop for a traveling couple - good food, good value, good service
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 13 febbraio 2025

   Thanks for the fantastic review, Kathryn! We're thrilled to hear you enjoyed your experience with us. We strive to provide great food and service, and it’s wonderful to know we hit the mark for you. Safe travels, and we hope to see you again!
   

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4. D

   Doyce

   Nuovo Messico17 recensioni

   5.0

   Visitato il giorno 6 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Very nice as always.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 7 febbraio 2025

   Thank you, Doyce! We’re thrilled to hear you had a great experience. Your continued support means a lot to us, and we can’t wait to welcome you back for more!
   

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5. J

   Jodi

   Nuovo Messico1 recensione

   1.0

   Visitato il giorno 1 gennaio 2025

   1. Complessivo 1
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 3

   We had reservations at 6:15 got seated at 6:35 ordered our drinks right away and it took over 30 minutes to get our drinks. We ordered right away to assure we got our food but we didn’t get it until an hour later. In the meantime the waiter didn’t check on us or refill our drinks. The only reason we finally got our food is because I complained. This is the worst experience I have ever had.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 3 gennaio 2025

   Thank you for sharing your experience Jodi. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. V

   Vitali

   Nuovo Messico1 recensione

   4.0

   Visitato il giorno 28 dicembre 2024

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   The food and service there was pretty good, the food came pretty quick and the waiter did a great job, me and my girlfriend had a great time, I would definitely recommend coming here
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 29 dicembre 2024

   Thanks for the great feedback! We're thrilled to hear you and your girlfriend enjoyed the food and service. We appreciate your recommendation and look forward to welcoming you back for another fantastic experience!
   

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7. N

   Nikaya

   Nuovo Messico1 recensione

   3.0

   Visitato il giorno 15 dicembre 2024

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 4

   We had an okay experience but they do not honor the reservation made through open table. I made a reservation for 7:30 but when I got there I still had to wait 1hr-1hr and 30 minutes. If I would’ve known that I would’ve arrived at BJ’s earlier to but us on the actually wait list. They also took along time with food orders and drink orders.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 19 dicembre 2024

   Nikaya, we appreciate your feedback and apologize for the inconvenience you experienced with your reservation and service. Your concerns are important to us, and we’re actively working to improve our processes. Thank you for sharing your experience, and we hope to provide a better visit next time.
   

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8. V

   Victor VIP

   Nuovo Messico112 recensioni

   4.0

   Visitato il giorno 13 ottobre 2024

   1. Complessivo 4
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 4

   Prompt seating. Good menu, much variety. Kitchen very slow in preparation, almost 60 minutes from food order. Waitress was friendly / helpful.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 15 ottobre 2024

   Thanks for your feedback, Victor! We're glad you enjoyed the prompt seating and menu variety. We apologize for the delay in food preparation and appreciate your patience. We'll work on speeding things up while maintaining our quality. Your support means a lot to us!
   

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9. A

   Abraham

   Greater Boston6 recensioni

   1.0

   Visitato il giorno 12 ottobre 2024

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 2

   Service was slow and inattentive. Addressed with the manager and nothing was done. Price for portion size is disappointing.
   

   BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 13 ottobre 2024

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurants.co m and provide the name your review was posted under and that it is about our Albuquerque restaurant. Allow us a few days to get back to you. Thank you.
   

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10. C

    C

    Nuovo Messico1 recensione

    5.0

    Visitato il giorno 19 settembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 4

    Everything about our experience was very good except initially the music was up so loud we had to ask the waitress if they could turn it down. Our group of 6 couldn't understand each other when the music was up so loud. Ambiance of the restaurant is excellent but the men's bathroom is showing hard use and could definately use some maintenance.
    

    BJ's Restaurant & Brewhouse - AlbuquerqueRisposta inviata il giorno 20 settembre 2024

    Thanks for the great feedback! We're thrilled you enjoyed the ambiance and appreciate your input on the music and restroom. We'll certainly look into adjusting the volume and addressing the maintenance concerns. Your experience helps us improve, so thank you for sharing!
    

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