Bill's Restaurant & Bar - Kingston

4.2
322 Reviews
£25 and under
British
A bit of a gem, Bill’s Kingston upon Thames restaurant is full of character. The restaurant is vibrant and quirky, with quiet booths for a cosy dinner and larger tables for bigger groups, there’s something for everyone in this pretty restaurant. Bill’s Kingston is open all day and into the night.

The outdoor riverside terrace is the perfect spot to spend a sunny afternoon with good friends and a cocktail or two.
What 322 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.1
service
4.1
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
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JH
JanH
London
8 reviews
Dined 2 days ago
Overall2food3service3ambience3

We attended to celebrate my daughters 21st birthday. The staff knew the occasion. The food and service were good but nobody bothered to acknowledge her birthday. Most restaurants would produce a cupcake with and candle or some other small acknowledgment - Or even just come over and say happy birthday - we got nothing other than on the way out the waitress said have a nice birthday!!! I know times are tough for restaurants but come on. Sorry but I won’t be going back for any celebratory occasions.

O
Outsidiner
1 review
Dined 3 days ago
Overall4food4service4ambience4

Great set up outside; all though back to back chairs are too close but it is a small outside space.
Great cover and heating. Any more than 4 at a group would impact on other diners.

i
ivyx
London
4 reviews
Dined 3 days ago
Overall3food4service1ambience2

Very nice food, good sitting area outside. Seriously under staffed, had to ask for each course.

CW
ChrisW
London
1 review
Dined 4 days ago
Overall4food4service4ambience4

Great food and service but it’s pricey for what it is.

F
Finediner
London
1 review
Dined 4 days ago
Overall4food4service3ambience4

More Choice with cocktails. It’s very limited. Food is lovely

m
mwag2402
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Enjoyed a lovely meal for two at Bill's in Kingston; food and service both excellent and really good value. Definitely recommended!

SW
SuzandWills
London
1 review
Dined 5 days ago
Overall5food4service5ambience5

Fantastic service, good food at semi reasonable prices

CG
ChellieG
1 review
Dined 5 days ago
Overall2food2service2ambience2

Extremely overpriced for the quantity and quality of food. I requested a substitution with my breakfast that didn’t come and my friend asked for spinach with her eggs but was told it was not possible! The portion of scrambled egg was minute.
It’s such a shame as they have a lovely location, but they fail on the ambience vibe and customer service. Shame - I won’t use this Bills again

BB
BarnabyB
London
1 review
Dined 5 days ago
Overall3food3service4ambience4

Nice ambience and service, but the food quality and portions have gone downhill since the fancy refurb. Has all the hallmarks of a venture capital firm taking over a great honest business and chiselling the food costs down and jacking prices up. What was amazing has now become “meh”.

OT
OpenTable Diner
London
2 reviews
Dined on October 20, 2020
Overall5food5service5ambience1

Great food and staff were super friendly. The lights on top of our table were fluttering the whole time which was really annoying.
Steaks were great!!!

a
apspan
London
2 reviews
Dined on October 20, 2020
Overall5food5service5ambience5

Perfect as always. Super friendly stuff and amazing food.

M
Michelleandson
San Francisco
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

A varied menu offering delicious vegetarian options. I had Beetroot and Aubergine Wellington. Had it last time too and it’s delicious. The deserts are spectacular. I had Lemon Meringue Pie in a glass. Delicious.
And the staff so friendly and thanked us for dining there, I will go back again definitely

AH
AnnaHo
London
4 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Lovely atmosphere, amazing service! Great food! Definitely recommend

MV
MartaV
London
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

It was amazing to eat in there. The food was delicious

EB
EmmaB
London
2 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

We had a great lunch and always do everytime we come

TS
T33SHS
London
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Loved every minute of our dining experience at Bill’s. Excellent service, polite friendly staff, very attentive. Food was delicious. Definitely will be going back soon., thank you.

K
Kimberly
London
6 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Quick service and great food! I love their pancakes!

M
Millie
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Lovely restaurant with great variety of food and cosy interior!

RB
RebeccaB
London
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Had a lovely lunch, just had starters but service was quick, staff were polite and made sure we had what we wanted throughout

AO
AnnetteO
Surrey
2 reviews
Dined on October 15, 2020
Overall4food4service4ambience4

Staff were good at being Covid compliant. The menu and especially the set menu was great.

K
Kingston
London
1 review
Dined on October 14, 2020
Overall3food2service5ambience4

Everything was great except the food. It really let us down and drove down the value.

M
Martino
Hampshire
1 review
Dined on October 13, 2020
Overall4food4service4ambience4

A lovely meal out. Good friendly service and would recommend

P
Perfik
1 review
Dined on October 11, 2020
Overall4food4service4ambience5

Great food and atmosphere. Sadly process of ordering was a bit slow so we didn’t have time for desserts, but still a good experience overall. Would definitely recommend.

JA
JordanneA
London
1 review
Dined on October 11, 2020
Overall3food4service3ambience4

Food came out extremely quick but had to ask three times for our drinks. Waitress was lovely but I felt they were short staffed.

HC
HouseCat
Brighton
1 review
Dined on October 10, 2020
Overall2food2service4ambience4

Overall, a disappointing night.
It was my company on the night that stop me complaining about the sub standard food.
A shame as I generally like Bill's and had many good experiences and different branches.
It has put me off Bill's.

N
Naomi
Surrey
1 review
Dined on October 10, 2020
Overall2food2service2ambience2

Firstly, when we arrived at Bill’s we had to wait outside in a long queue, despite having a table booked. When we finally got seated we were placed in a cramped space (not in line with covid rules). The service was extremely slow, we asked for the bill several times before we received it. We also got charged for water that we presumed would be free, like other restaurants. In terms of the food it was extremely mediocre, my scrambled egg was clearly recooked and the portion was limited. My partners pancakes were extremely dry to the point he struggled to eat it, despite getting extra maple syrup. Our overall experience was poor and I wouldn’t recommend, we have had issues with bills before.

U
Unknown
1 review
Dined on October 10, 2020
Overall1food1service3ambience1

Golden syrup on pancakes?! And a very overcooked breakfast for my boyfriend, particularly the eggs and the portion size was a joke for £13. ni-one around to tell so we just had to brave it all. Second bad experience in the last few months and that’s done it for me I’m afraid.

JM
JoanneM
London
3 reviews
Dined on October 9, 2020
Overall4food4service4ambience3

The welcome was very nice and our server was rally nice and helpful! I am very happy about your Covid considerations and that you put antibacterial hand sanitiser on the tables, but my only negative is Please Please change that to a better brand! The smell is toxic on its own! Maybe just go with the Lifebouy one!

VS
ValerieS
London
1 review
Dined on October 7, 2020
Overall5food4service5ambience5

Great service and very organised re Covid. Still have the discounted menus - fab value.

JH
JimH
London
5 reviews
Dined on October 6, 2020
Overall5food5service5ambience4

great place to eat, waiting staff very friendly and food arrived quickly . not quite enough chips wthe the steak , but food was delicious

SW
StephenW
1 review
Dined on October 6, 2020
Overall5food5service5ambience5

Excellent menu choice for breakfast. Fast and efficient service. Nice view by the river. Would visit again.

S
sharonS
London
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

Great service by maitre d and other staff. Great food. Keep the Eat Out menu going please!

RS
RubyS
London
3 reviews
Dined on October 5, 2020
Overall4food4service4ambience3

Food was delightful other than a couple of tweaks; salted Carmel and chocolate tart had far too many chucks of sea salt sprinkled on the top, wouldn't been fine without it and really on the salted caramel. The risotto was a little tasteless but cooked well.

When I arrived (it was my birthday) my mum was already there and the ladies on the table behind us were so incredibly loud we considered leaving. These ladies were speaking as if they were in a Wetherspoons. We asked to be moved away from them and the waitress replied to my mum 'everywhere is loud'. I'll be honest if she said that to me I would have left as thought it was very dismissive. We could still hear them to the point it would throw us off our conversation. I looked around and other couples reacted the same towards the cheering and screaming. I've been to bills many times with nothing bad to say usually but this service of ignoring the audio stench in the room is quite off-putting to come again. And for my birthday I did not enjoy my experience there.

Food was lovely especially starters and desserts and waitresses friendly. If someone is complaining of something that clearly may affect their whole experience then I think the right service would be see to the root of the issue rather than be bias.

We went out of our way to spend as little as possible due to this as I just wanted to leave asap. I had come all the way from Croydon.

Thanks

AG
AlastairG
Surrey
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

Excellent service friendly staff would come back again!

OT
OpenTable Diner
London
3 reviews
Dined on October 4, 2020
Overall4food5service5ambience3

The accoustics are really not great. In a full restaurant on Sunday the noise levels were challenging. We really had to elevate or voices to hear each other. V shouty .

H
Hannah
London
2 reviews
Dined on October 4, 2020
Overall1food3service1ambience3

So disappointed in our visit, the second during lockdown.

This time no one took our temperature. We were put in a seat right next to where other diners were queing which meant my mum's chair was constantly knocked (she is over 75 and this complete lack of social distancing was found very distressing).

Out of the 4 staff we saw, 2 of them weren't wearing their masks over their nose, only over their mouths.

I had to ask 3 times for my hot drink before it arrived.

SD
SammmyD
London
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

This was my first time at Bills restaurant and I must say that the whole experience of trying it first time was amazing, the atmosphere, the service and more importantly the food was of good quality and very tasty.

WB
WendyB
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

Friendly staff, wonderful food ... and a complimentary birthday dessert with candle for our daughter. Our first time at Bill’s in Kingston, but certainly not our last!

j
joanneg
Surrey
3 reviews
Dined on October 3, 2020
Overall3food4service4ambience3

Service great, not a lot of social distancing for tables.

IF
IlariaF
1 review
Dined on October 2, 2020
Overall5food4service5ambience4

Great experience overall, but we would have preferred our vegetables to be more cooked

FAQs

Bill's Restaurant & Bar - Kingston is rated 4.2 stars by 322 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.