Beso de Arte

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   OpenTable Diner

   1 review

   1.0

   1 review

   Reviewed on June 15, 2018

   overall1foodserviceambience

   HORRIBLE! the worst service I have ever experienced in my life ---by far! Come for the food and stay for the snakes!!!!! __ unabridged review is on YELP, GROUPON, and TRIP ADVISOR As we made our way to the patio, pointing to the table we wanted to sit at and as she in a whispered voice with a menu covering her mouth - as not to alert the other patrons- that they had a "rattlesnake in the garden" and that she wanted to make sure that we were going to be "okay" and "not surprised". At this point and gentlemen came rushing up on my friend (I would come to find out later via another review that he was the "manager"- Les Gomez) and stood approximately 6 inches from his face and said, "whats going on here?". At first we thought he was coming to assuage any concerns around their SNAKE issue or maybe their lack of attention to us as we stood around looking for someone to help us after 5 minutes of entering the place. But NO he was coming over to ask us why my friend stated that there were "12 people standing around" and then he said that he has people "like him that come here and mess things up". After a quizzical looks from all of us and a mouthed silent apology from the waitress that was trying to seat us to my wife, Les said "bye" along with exaggerated waves and told us to leave. Ridiculous. Embarrassing, discriminatory and absolutely ridiculous. We were by no means rude or disruptive. We were going to tolerate the SNAKE issue in spite of a concern amongst all of us but we thought hey we're here, we were starving and we had a concert to get to. The escalation and over reaction came directly from LES. It was by far the worst experience I have ever had in a restaurant. I have worked in restaurants and have visited them coast to coast for business and pleasure -- this was the worst situation I have ever, ever dealt with. I cannot and will not endorse or promote a horrible individual like this nor the institution that employs him. Enter at your own risk -- LITERALLY!

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