Fun! Loved our server.
Had happy hour at bat with ADYR, the Bat Tender. He was , extremely energetic, hospitable to every patron with personalized undivided attention. Everyone was satisfied with Him. His Co-Staff were attractive & dependable. ADYR exemplified topnotch quality of public service. He was Alone as a Tender with full bar patrons, and all was happy. I’m a New York 53 year old very youthful man. I give Kudos to ADYR . I give kudos to LVP for providing the community with a sensual comfortable vibe in dining & socializing.. I’ll stop here ..
Had a blast, great drinks good food and s beautiful garden setting
Great atmosphere and even better customer service. Food wasn’t what i expected.
The place has very pretty decor but that's about it for my personal preference. I think it's very average food and drinks but it seems like most people would go for the decor or celebrity sightings.
The restaurant was beautiful inside. I loved all old olive trees with hanging lanterns and lights. Beautiful ambiance with white linen tables. The service was not good. I had a 9:30 reservation, showed up at 9:15 was greeted and told I was early and they would check me in and text me at 9:30 when my table was ready. They sent me to the bar area to get a drink. My friend and I sat up at the bar area and wanted to order some sparkling water while we waited. We waited about 40 mins and were never greeted by any of the bartenders. The bartenders barely made eye contact with any of the people at the bar. Someone next to me finally waived them down and requested a fork and the bartender grabbed one and handed it off without looking at the gentleman or making any kind of verbal exchange. At 9:52, I walked over to the front desk to check on my 9:30 reservation and the gentleman at the front desk looked at me and said "oh I think you table might be ready" then passed two menus to the hostess. We were sat a very noisy area and could barely hear each other talk. We each ordered a pasta dish, I ordered a chicken pasta with pine nuts - it was ok. The chicken tasted like it was precooked. My friend ordered the tiger prawns pasta. He liked it... it came with 3 "shrimp" on top. We did order the bread and butter appetizer and I will say that was delicious. It was a grilled bread that had olives baked in. I really enjoyed that. As I said earlier, the place is very beautiful inside. I wish the service was as good as the aesthetics. When you spend money, you want to be treated nice. I was in LA from Las Vegas and had many options for dinner. Mrs. Vanderpump was present that night and a few tables away from me. I would have loved to talk to her. I know she wouldnt have appreciated the way I was treated.
Love love love the atmosphere!!!
The hostess was not the most professional or customer oriented - but all the other employees were fabulous!!!
The food was really good. Would go back got sure. Red velvet cake was very dry.
I was in town with my girlfriend and we wanted to try someplace fun. We were aware of Pump from television. We were able to get a Saturday brunch reservation a week in advance which was great. When we arrived, the place was busy but not overcrowded and we were seated right away. Key thing to note, our seats were not atop the people next to us which we enjoyed. There was space to talk and not feel like we were talking with the people next to us.
The menu was not as extensive as I would have liked, but we both found something we liked and everything arrived quickly.
Service was phenomenal, the wait staff bringing our drinks and food promptly. Key to me is the wait staff to know when to check back, and how much to suggest. These folks did a great job.
I would recommend to anyone. The atmosphere was fun and there was a good vibe.
Visiting California from Toronto Canada. Actually went because I adore Lisa Vanderpump and was very pleased to find the food excellent. Lovely atmosphere and upbeat music!
My mother and sister were in town so I made reservations and called to request a table outside in the garden- they said no problem. When we arrived our table was not ready and I again requested a table outside and the hostess said that shouldn’t be a problem. We grabbed drinks at the bar while we waited for our table to be ready- 20 minutes later I received a call. Our table was INSIDE. When I mentioned that I had requested a table outside the hostess said “oh we won’t have a table available outside for awhile.” Um what!?!? Just 20 min ago you said no problem, not to mentioned I had called earlier. I asked how long it would be before a table would be ready outside and the hostess wouldn’t even give me a time, he just said it would be a long time. Terrible customer service. This experience alone ruined the remainder of the night. The waiters did do an excellent job of making sure our drinks were filled, and the truffle chicken was good, but the kale and beet salad was eh. Overall, not impressed with the service I received.
Service was really good and food was amazing!
The salmon was dry and tasteless, but the wine was good. Service a little slow at times. Music was too loud, interfering with conversation. The general ambience is the only real positive about the place.
We were staying in West Hollywood when we decided to come here with ur group of 8. The ambiance and decor are fantastic. I had the penne with prawns, which was very good. My wife got a lobster pasta that was not nearly as good as mine. Drinks were great. The “big pinky” was my fav. Overall a great night with no regrets on our choice.
Restrooms were dirty and out of Rose!!
No overall expectation. From the bartender to wait staff; professional and nice. Food was fine. They need to work on their wine selections. I’d eat their again. It was a really nice evening.
Food didn’t have any flavor at all! First time not impressed won’t ever go back’
The venue is lovely. The food was good. The drinks were also quite good.
The music was loud with lots of bass preventing any real dialogue and frankly sounded like the same song was being repeated over and over.
The service was lovely and attentive. However, the person responsible for serving our food was literally handing customers their plates rather than setting them down in front of the diner. This was repeated at other tables and seemed the norm.
Bathrooms were not clean. The toilet paper dispenser was empty and a half used roll was sitting on top of the dispenser.
The chair covers were soiled or perhaps stained but I was uncomfortable trusting they were clean enough to sit on.
I was seated right next to a tree. The wait person went between me and the tree bumping into me and never noticed.
Fortunately the food and drinks were good, otherwise ee would have been much more disappointed.
Pump is definitely an LA experience. The restaurant is lovely - especially outdoors - with tables in between large trees and foliage. We went for brunch and it was noisy, lively and bustling with servers. Great spot for people watching. Parking is not easy and unlike the TV show, there is no valet, so leave time to walk from the public parking lot around the corner. Some of our food was excellent, although I sent my appetizer back and they quickly replaced it. I would recommend Pump for a fun West Hollywood brunch experience.
The ambience was beautiful, however the food was just average. I would have expected much more. I will not be going back or recommending to a friend/business associate.
Food was great! Champagne cocktails were great! Décor was beautiful. Super fun atmosphere. Servers and bar tenders were fun. The lox benedict was delicious and everyone in our party had something different and really enjoyed their food.
I come to pump at least twice a month. Bring folks from out of town and enjoy having drinks with friends. The only problem I have is that the bartenders don’t even try to get to know you. They don’t recognize people and some are just plain rude. The server Shelby is amazing he has been the only one in the last 12 months to recognize and go out of his way to say hello if he sees us in the bar or dining room.
We were running late and they were really accommodating to our party of 6. Our waiter was fun and very helpful. This place is absolutely the cutest at night! The menu was amazing and prices weren't bad. Would love to come here again.
Everything was good except that we had to wait almost an hour to get seated and we had a reservation for a party of two.
As an Angeleno for nearly 15 years I came to Pump for my young cousin who was visiting from the East Coast. I went kicking and screaming and had such a fabulous experience I cannot wait to go back!
PUMP is an amazing restaurant! The food was great, the ambience was great ,and our server Logan was great. We went on a Friday night and the music was very loud... too loud!!! We had to yell to hear each other talk.
Love this place so much. Ambiance is perfect food is great. Only thing was, this was my first time booking for a 10 ppl bday party dinner. I called in advance as I had a question and was told that they had me in the garden and when I got there we weren’t in the garden. All turned out well but that was a tad disappointing for like 2 min. Still love Pump💓.
Got to say Lisa V must be out of town. I booked , even ask for Garden table, called at 5pm to confirmed we had a Table in the Garden. Well when arrived was told by extremely RUDE host , no notes on my reservation an was 20 minute wait. I explained that i called an she frankly brushed it off . A second person come up an ask me to make up my mind , sit in a table in the bar or leave.
Frankly I hope Lisa V does not condone this behavior. I sat in the bar. The waitress was great. But WOW NOT WORTH THR ATTITUDE AT THE DOOR.
Food was okay steaks cold left 20% tip not waitress fault place is poorly run.
This was our 2nd visit to Pump and we were not disappointed. The service, food and ambience of Pump is great!
Highly recommend it for a date, special occasion or just a fun evening out with friends. Great vibe!
Went to PUMP with a group of girlfriends for our first trip to LA and we were not disappointed! The atmosphere was great, the service was amazing, and the food was incredible. We wanted to take our time and enjoy the experience and we were able to do so without feeling rushed. Everything about the night was amazing!
So good!!! Exceeded my expectation.
The atmosphere in Pump is awesome! We sat in the garden which was beautiful. Service was really good however, upon getting my food there was paper towel pieces mixed up in my salad. Our server was great about sending it back and replacing it but after that I simply couldn’t eat. Instead of comping the dish I had to pay for the meal that I did not eat. This was very frustrating but the restaurant vibe was something that would make me go back.
Really enjoyed dinner, great atmosphere and great food.
Fantastic food and ambiance. Waiters were nice to look at too:))
Beautiful inside, lovely waiter wish we knew his name! Food was great!
The service was very attentive. The ambiance was better than anything I’ve ever experienced. We went for brunch and a couple of the items were not received well but I had the Penne Bolognese and it was amazing. I highly recommend it and be sure to sit outdoors. Even if it is cold the area is enclosed with heaters. This restaurant is very whimsical.
Best experience!!! Great place for a girls night! Food and drinks were delicious!
We’ve been to Sur and Villa Blanca and enjoyed them both. But our experience at Pump was absolutely wonderful! Love the decor, the ambience...all good. Our waiter Toby was the best. Will definitely return...with friends. Thank you for a great experience!
Had a great time. Can't wait until I can go back. Loved the out door seating and wonderful food
AMAZING! I Am a vanderpump rules and Beverly Hills housewives fan so I needed to come check out pump! I’m going to be honest my expectations for pump weren’t that high but the second I walked through the door my jaw dropped! It was so amazing! The food, people, music, drinks, atmosphere was just perfect! Great for a Saturday night! Oh and did I mention?... I MET KEN VANDERPUMP!!! The staff is also super kind and helpful... one of the waiters saw how excited I was to meet Ken and went out of his way to let Ken know I wanted a picture! You have to go check it out even if you are not a fan of the shows the place is amazing!