Great food - fun atmosphere
Best restaurant we have been to in L.A - and we’ve been to many!
My server in the lounge during happy hour was Logan. He was great!!
It was too noisy, how can we enjoy the food when there’s no dress code violation. The service wasn’t friendly. Just not good service..
It was really cute. Menu was alright not the best. But the people were awesome
El mesero me ofreció los postres y le pedí y nunca lo trajo lo que trajo fue el cobro🤷♂️
Too loud to eat and talk. Too dark to see menu or food. Ok if you want night club vibe. Food was good but over priced for what we had.
Loved Pump and the lamb was awesome!! The drinks were the best!
We made reservations and table was ready when we arrived. Food and drinks were great...
Had a great time. Food and drinks were decently priced and had a great atmosphere. I would highly recommend even locals check this place out for something unique to do in LA. Oh they also had the best music playing, a very south beach vibe.
The staff, the food and vibe were perfect! We had a party of 8 and all agreed👍💃🕺🏻
They never brought out our first course and brought out the main course really quickly. Food wasn’t hot. My salmon tasted old and didn’t eat more than a quarter of it. My biggest pet peeve is that we had to ask for bread and then the clincher was we had to pay for it! How awful and it was hard, cold and boring. So sad that you pay a lot of money for a mediocre meal. The manager was no where to be seen and no one said or did a thing when they forgot about appetizers.
Amazing ambiance and service!
I took my friend to Pump for dinner for her birthday. The service was pretty good, but we lost track of our server a few times and I had to go to the bar myself to have a drink redone. All the staff hat we came into contact with were very friendly and helpful. The food was fantastic. The ambiance is EXCEPTIONALLY beautiful and eclectic.
We had reservations at 8:15, yet were seated at 9. Also, we were charged extra for a specific type of alcohol that we didn’t order. The issue wasn’t resolved before we left. Overall, we left disappointed.
PUMP is hands down amazing, from the food to the drinks.
I was pleasantly surprised at the quality (and value) of the food. Staff was friendly and helpful. The courtyard/patio is beautiful. Ambiance is an A+
All the staff were amazing! We were welcomed by the manager at the door and he introduced us to the hostess at once who took us back to where we needed to check in. We were a little early, but they asked if we would like to go ahead and be seated, which was wonderful! Our waiter arrived immediately to take our drink order - gave great suggestions for food and drinks, and gave us the best service! The atmosphere was beautiful, all our food was excellent (family of 5), as were our drinks and dessert!
We brought our family out for dinner during our family vacation to LA. Pump was recommended to us and didn’t disappoint. Staff and servers we welcoming and offered great suggestions for our meals. Enjoying our meal in the courtyard was quite pleasant considering we can’t do the same at home right now as we are east coasters. We even had a Ken and Jiggy sighting!
Great place to celebrate any events. I absolutely enjoyed my boyfriends birthday.
Will was an outstanding waiter. So accommodating and sweet.
My only concern at the restaurant was the table we had was very drafty every time the door opened. We were sitting near the hostess area
We had reserved a table for 8PM, arrived at 7:50 and were not seating until 8:40. The hosts were rude and kept telling us 'only 5 more minutes'. When we finally were sat, we were sat in the back of the restaurant where all of the heaters were not working. Our waiter was ok, although he did walk away in the middle of my friend ordering his drink.
Food was decent, although not worth the terrible service.
Lovely atmosphere, food was terrific, excellent staff, terrific craft drinks, Celia Belt
Food was mediocre, had to ask several times for refills on water, ambiance was pleasant though.
Amazing food, amazing ambiance, service lacklustre. Overall we were happy with our experience and would recommend it.
The service was excellent! Quality of food is impressive and the flavors were dead on. My kale salad was slightly slightly overdressed but that may be considered subjective. The drinks were delicious and well worth the $$. I will comeback to this restaurant with my gal pals as it’s location is ideal for my pleasure but not a place for my husband and son. Kudos!
Great, attentive service and beautiful atmosphere!
No toilet paper or seat covers in either bathroom for 45 minutes. Sat at the bar waiting for table, bartender gave me a menu and didn't return. After 20 minutes I gave up and got a table. there were only 3 people at the bar and 5 tables seated in the restaurant. Rude waiters not willing to help when you ask a question, Chicken Piccata was very bland and the cauliflower mash was runny and also bland. The piece of chicken was tiny and you couldn't cut it, it was super tough almost as if it was pure fat. Not worth the $27. Wine tasted like it had soda water in it. Tables weren't bused, the food sat in front of us for 20 minutes before being taken away. Water glasses were tin and filled once, they were never refilled the hour and a half we were there.
Sat outside for brunch. Lovely atmosphere. Food wasn’t spectacular, but drinks were great.
My hubby and I dined on a Sunday for brunch. I had to use the restroom after being seated. Neither restroom had tissue in it. I informed one of the PUMP waiters, who told me to walk across the restaurant to use the restroom on the opposite side of restaurant, instead of providing tissue for the restrooms. After using restroom I went back to my table, our waiter never returned. After waiting for about 15 mins and seeing the waiters serving other guest and/or just conversing with one another, I brought it to the hostess attention, who alerted our server. Finally, he came over to pour water, I notice the glass was dirty and so was the silverware. He got me another glass for the water and proceeded with our order. Food came out in a decent amount of time. The food is average, and you're paying for the name - Housewife of Beverly Hills. The restaurant is beautifully decorated. I love the garden area ambiance. However, I will not be returning to this restaurant.
I invited about 12-14 people on a Sat night for a bday party. Originally I had made a reservation for 10 people—2 at one table and 8 at another at the same time and I asked the manager if he could put the two tables together but they said It wasn’t possible as they were all booked. What did it have to do with being booked I’m not sure. Luckily my friends helped me to convince the manager to give us a larger table and our server was great with splitting the checks at the end of the dinner. Great ambience. Customer service was not great at first but they made up for it so I’m giving them a good review for making it up to us.
There was a medical emergency while I was there and the management handled it really well. Some of the other diners were taking pictures and laughing which was inappropriate.
Beautiful setting and the food was amazing! I have been to all of LVP restaurants and this is my favorite!
We had an excellent anniversary dinner. The service and food were great. The only drawback was the noise level. It was hard to communicate due to how loud the music was.
Took my mom because she is a big fan of the show. Had the Vanderpump rosè which, I’m not usually a fan of rosè, but man this was good! We had the salmon tartar appetizer and then split the filet. The meat was so good and sliced like butter. The service was amazing too, I never felt like I was looking around for help, our server was able to guess what we needed before we even needed it. Absolutely wonderful dining experience!!!
We were seated in the back right behind the bar and it felt as though we were far away from everyone else almost like they were hiding us. The server took a very long time to bring our drinks and I had to wait extra for her to bring a straw because she quickly walked away before I could ask for one. We ordered and appetizer and our meals. She did not return to the table to check on us after the food was delivered and I had to flag her down for salt. The chicken Milanese was very under seasoned and it was very hot. It sat on top of the salad which wilted the arugula and made it virtually inedible. I had to flag her down again to ask for the check. About an hour after we left we both got very sick. Since we ordered the same food i can only assume it was from what we ate. The decor was beautiful but everything else was terrible and I would never return or recommend pump to anyone. I am a huge fan of Lisa and was so excited to experience one of her restaurants, but this experience has ruined it for me and I will not be willing to try any of her other establishments if this is what I should expect.
Pump is beautiful. When you are sitting inside, you feel like you are sitting in a beautiful garden. I have eaten here twice and both times the food was delicious. We brought guests with us the last time and they appreciated the lunch and atmosphere so much. The drinks were delicious too. They were very busy during lunch time and the service was a little slow. But when we asked for a refill of water or ice tea, they happily brought it to our table.
We came all the way from Portland, OR to get brunch at Pump for my sister’s 24th birthday. She’s a huge fan of ‘Vanderpump Rules,’ so that was the motivation.
However, we were truly overwhelmed with how incredible our experience was from the moment we walked in the door. The attention to detail in every portion of the restaurant and gardens completely blew us away. The service was phenomenal, and our food and drinks were absolutely incredible! We could not have been more pleased and if we lived even remotely close, we would absolutely make it a regular spot! Thank you for an amazing time.
Such a beautiful restaurant! Charlie was great! Food was delicious! Blackberry Smash is our new fav!
Everything was perfect! The staff was very helpful and the food was amazing!!