Polo Lounge @ The Beverly Hills Hotel

polo lounge is a must for anyone staying in Beverly Hills, super historic and lots of rich heritage, very knowledgeable staff.

Vacation visit...

Went to just have a small snack and some drinks. The environment felt very pretentious and the staff seemed to care more about high end guests vs people just wanting to experience the Beverly Hills hotel. I made reservations serval weeks in advance and then felt a little uncomfortable where they sat us. Also waiter forgot to bring our appetizer which ended up being the only thing we ordered because we were tired of waiting. It’s a beautiful place but I’ve been to many many high end restaurants and I’ve never felt more uncomfortable. I was even dressed well and carried a designer bag just to try and fit in more but that didn’t seem to make a difference. I don’t need to go back. Ps the chips and salsa and guacamole are awful. Don’t order it. Besides that it was a beautiful hotel and their waiters seem very well trained. Overall I’d give it 4 stars.

David was a fantastic waiter and the ambiance can’t be beat! They surprised all us birthday girls with candles and cake. Such a marvelous afternoon

The Polo Lounge is always a treat

Amazing as always!

The service was impeccable and the food was amazing. What a special night!

Amazing! If I lived in the area I would be here everyday!

Burnt burger

Got there about 45 min early than our reservation time to have a drink at the bar. Checked in with hostess. At reservation time, had to check in with her again as she kept seating multiple two tops before calling us over. Had to stand at hostess stand and wait...
Absolutely awful service. Waiter was present only at the table 3 times. Water never filled. Had to ask about specials. Pre ordered soufflé and never asked about coffee or tea. Shocked at how bad the service was.

Top of the Top. Quality service, quality food. Extraordinary experience. Worth it!

Hi - I made a reservation for my daughters' bday, but the server forgot the cake! I reached out to the restaurant and they got back to me IMMEDIATELY with an apology and an offer to have a special bday dessert on them - we can't wait to go back!

Service was excellent. Food was average when it should have been exceptional for the high price. Ambiance was nice although my seat was by the waiters’ station which was a little uncomfortable and there were plenty of empty seats. If you want to experience it go but be willing to pay a high price for average food.

Hotel security yelled at us for taking a photo of the iconic building. We were doing so respectfully and there was no sign preventing this.

Perfect as always. One of our favorites. Tried the McCarthy Salad this time - Delicious!

As a part of a yearly Christmas tradition, my husband and I have spent the last few years at the Polo Lounge. It is something we’ve always looked forward to and it pains me to say that I do not think we’ll be back after the disappointing service. Our reservation was at 3pm and while I do have knowledge of break time and transition from lunch to dinner service, it does not justify the lack of follow up, service, or attention that we had on Wednesday. The server had forgotten a beverage, never to return after. We had to reach out to a backwaiter to get the bill and subsequently left after as we were barely tended to for over 20 minutes.

Sad to say that it our tradition has ended at your beautiful restaurant.

Arguably one of the most iconic dining experiences in LA. The food never disappoints and the drinks are delicious. Highly recommend for your dates and special occasions.

Terrible service. The place was slow at 2:30 and it took us over 20 minutes to even get our drinks and then no other meaningful service until the food was received.

I went booked this through my reward points. I used the app and pulled up my $10 reward card. They wouldn’t take it at the restaurant. They ended up taking $10 off after I talked to a manager but now I lost all those points I could have used at a different restaurant.

Romantic and magical! The food was beyond! Highly recommend!

Festive but the food is offensively overpriced and service was lacking

Overpriced

Loved the Christmas tree with the cars and animals.

Always Amazing !!!!

The food, service, and ambience were all fantastic. The services provided by the professional management and staff are the main reasons that we keep coming back. The old world elegance is a rare thing, and we value their focus to make sure that everything about the dining experience is excellent. I highly recomend this restaurant. Do take an Uber Black to the restaurant/hotel, however, as a validated valet ticket just lowers the valet fee from $20-$15, which is certainly a disappointment after spending hundreds of dollars for dinner.

We were visiting LA from Portland. We met friends from Seattle to celebrate the Thanksgiving Holiday. We ate at Polo Lounge on Thanksgiving eve and had a blast! It’s such a fun atmosphere. We loved the live music and the tables in the bar area were all singing along. Our server was so fun and attentive. Aside from the fabulous atmosphere, the food was amazing. My recommendation is the rigatoni bolognese. It’s out of this world! Everything we tried, outstanding. The Polo Lounge is our new favorite spot and we’ll definitely go back when in LA. Oh and if you’re a red wine drinker, try the Austin Hope Cabernet🤤.

My family and I are fans of the polo lounge and have been coming here for many years. On Saturday Nov 23 we began our dinner with the Russian Ossetra Iperial caviar and champagne cocktail which is the best in L.A. County. We continue with the Chilenian sea bass<, Black truffle pasta, and Prime Filet Mignon. We ended our dinner with the Chocolate Souffle and the best Grand marnier souffle we've had in a very very long time. Service was impeccable.

The perfect location for a birthday luncheon celebration. Beautiful decor, delicious food ,and outstanding service.

Server was rude and food is way too expensive

Great service. Great atmosphere. Very hip of course.

Loved my day here as I always do! One of my favorite in all of LA. My tacos were outstanding as well as the wine. Too bad they don't offer a White Burgundy anymore by the glass. Used to be so great. Service was lovely.

Small flowers dropped from tree in court on our food.
Staff made no attempt to shade sun; had to move inside.
Menu was just ok

It was the perfect spot for a birthday celebration. Very memorable.

They were able to accommodate our group which had grown due to out of towners coming in. Everyone had a wonderful meal and a wonderful time! Our waiter and the hostess were phenomenal!

First-rate!

Beautiful!
Food was fantastic!
Waiter was impeccable!

A beautiful location and the service was perfect. The menu could include a little more flavour but overall the food was good.

The Polo Lounge is unique and perfect. A McCarthy salad and a chocolate soufflé under the trees in the patio is a little touch of heaven.

They took my favorite salad, the West Hollywood salad, off the menu, I was very disappointed.

I’ve been to this place twice before and enjoyed it. The service, food and ambience left good memories. So, as a birthday gift for my daughter, I booked a table for brunch. We arrived and decided to sit in the garden of the Polo Lounge. I want to say right away that I would have normally complained at the time, but I didn't as it would have spoilt the treat for my 16 year old daughter.
I was very disappointed by a number of things, but I should say that my daughter ordered the French Toast which she told me was excellent. The coffee I had was very good.
But, I also ordered the corned beef hash which was extremely poor. Much of the meat was tough and the onions were more or less raw. I know this place is really expensive, but at $34 that just isn't good enough. I also ordered sourdough toast and what arrived was just one slice that measured about 6x4 inches of warmed bread that I would suggest was a long way from sourdough. I was charged $7 for this.
And while we were having our meal, a number of waiters began moving furniture around right beside us. While doing this a glass fell from a table they were moving and smashed on the floor. They found this amusing. I didn't.
We left having paid far too much for the wualiry of food served to us. I left feeling let down more than anything, and will not make a point of returning.

Overpriced! the valet parking should be free for costumers in a 5 star hotel. Its good for people who like to showoff.