Pollen Street Social
Super creative cooking without any pretensions, young engaged staff that really seem to love what’s they do, fun and buzzy West End location. Really felt like a treat.
Fantastic vegan food but no plant milk available for tea or coffee!
Simply outstanding! Classic food with a twist of genius.
60 Th birthday
Fab food and super service. Definitely would reccomend
They really went out of their way on an anniversary dinner.
Absolutely top of their game. And the off-menu souffle for the table was a great touch. Well done guys!
Very enjoyable with excellent service
Terrific food and great servivce! Made my wife Carol's birthday a very special occasion. Many thanks to all the staff at Pollen Street Socialx
Have been to PSS a few times and always had a marvellous time. The food and service is mostly exceptional.
This visit went well. It was a birthday lunch and the card on the table was a nice touch. The lunch menu on offer was very good value and the food was fabulous. Only niggle was not being offered petit fours at the end. It did not occur to us until we observed all the other diners being offered. Not sure if they just forgot our table. No matter we asked and it was brought to us and quite delicious too.
Overall lovely way to have a birthday celebration.
It was so much great experience in London. Thank you for greeting my birthday. (Birthday cake was so lovely!!!)
And I hope I could visit again someday. :)
Starters were good, main courses were bland. The fish was dry and the meat was served cold. The service was really bad. The wine we ordered at the beginning of the meal was served only after 3 courses were already served. No one asked about red wine before the meat course and when we asked for it the wine arrived only after we finished the meat course... they also rushed through the courses and served the oyster ice cream when one of us went to the rest rooms, instead of waiting for the person to return...
Overall - bad service and mediocre food. Not justifying the hype and the price.
One of the greatest meals ever and has inspired my cooking (not least with the purchase of the brilliant book) for years to come. Service exemplary: when the guy with the cheese trolley didn't know the name of one of them he immediately went off to remind himself, the impenetrable poetry of the sommelier was a joy to listen to (if not understand) and she remembered at the end of the evening it was our first time. The oyster ice cream is genius - really, whop would think of that and its texture and temperature were perfect. A meal here is like a perfectly tuned chord from King's Cambridge or a Bridget Riley painting, everything totally thought about. Thank you.
A very pleasant post Christmas lunch. The food and service were excellent and the whole experience was very enjoyable. If you get the opportunity, you must give this place a try.
This was deeply disappointing and underwhelming.
Tasteless probably frozen snails with a good parsley/garlic risotto. An offendingly small crabdish with crabtaste overpowered by lemon puré. And worst of all: Cote de Beouf came out almost well done when ordered medium-rare to rare. We were to hungry to send it back after waiting for too long already. Mistake. A 99 pound disaster. Eaton mess was excellent. It was way overpriced. This is a chain restaurant and it shows. Shame on you.
All round excellent!
Fine dinning is not something we are accustomed to, but the staff at Pollen Street Social made us feel very welcome and made the experience far less daunting. Apart from one lapse when I was waiting to order a glass of wine to accompany my main course, service was excellent.
All of the food and drinks were simply outstanding.
Our tenth visit. Still impressive - not quite as high score as there were very limited starter options for me as I’m pregnant.
A night of two halves:
We really enjoyed the food and the service. We had been before and was looking forward to our visit.
However, we were really disappointed with the wine choice. For £80 we were expecting something quite special even if this was at the lower end of their spectrum. As we didn't think it was quite up to the standard that we thought it should be we did check it out on the Vino app and were disappointed to see it was actually on sale retail for about £18! We appreciate restaurants need to make a mark up but this was excessive. When we tried to bring this up, the sommelier had a very condescending attitude towards us as though we don't know our wine or how things work. Acknowledgement of our complaint at least and even just a tenner off our not insubstantial bill would have gone very far but instead we were treated like idiots.
It was a shame as up to this point everything had been lovely and the rest of the serving staff very friendly and professional.
The best meal I have had.
The food was exceptional - every course on both the tasting menu and vegetarian tasting menu was tasty.
The experience was great - sitting at the bar and seeing food prepped in front of you and chatting to the chefs was a great experience! Something that doesn’t happen very often!
We only manage to visit Pollen Street Social once a year just after Christmas and it’s always a lovely treat for us. Very relaxed and calm after the bustle of Oxford Street and wonderful service. The only reason for marking down one star for food is that we always choose the three course lunch and it doesn’t always seem to change very much. Otherwise it would be five stars all round.
Lovely restaurant and outstanding meal.
Enjoyed Pre-Christmas Tasting Dinner recently at Pollen Street Social. Food was overall excellent, but because of our choice for the Tasting Menu a little too many dishes and flavours. Loved the Icebox at the end, very great idea! Service was attentive, maybe because of this time of the year it felt a little rushed (til mains arrived) and a little on the noisy side, but that’s probably down to my personal taste.
Can recommend it for a great evening with a relaxed, informal ambience and excellent service.