New Hope Restaurants

We had a great experience! The food was very good, the staff were friendly and helpful, and the restaurant was quiet enough for good dinner conversation.

As usual, it was a great experience at crave. The food was great. The noise level was minimal, and the service was prompt and courteous.

My client continouisly requests to come back to this restaurant! He raves about the service, food, and ambience.

The food and service were excellent. The only thing is Benihana (MPLS location) charges a service fee to every bill no matter the number of people in your party (only had 2 in my party). This service fee is large enough that you would think is the servers/cook gratuity. However, this service fee is not part of the gratuity. We were informed that the server and cook only receives 1% of this service fee (which is minor when calculated) that they must share. When we paid the bill for our food, we were hoping to receive a receipt to show paid and to show a tip line to pay a tip/gratuity (since the 1% of the service fee was minor). The server indicated that there is no tip line on the receipt, and we will have to pay cash for a tip. This is to the Benihana's corporate office: you should be ashamed of charging a large service fee that appears to be a gratuity going to the server/cook when technically it is not since the server/cook only receives 1% that they must share. You should allow customers when paying with a credit/debit card to receive a receipt with a tip/gratuity line, in order to tip the server/cook appropriately. Due to this large service fee and the server/cook only receiving 1% of this fee, I may or not return to Benihana (MPLS location). The server/cook has to make a living, and I know the majority of the servers/cooks if not all, relies on gratuity from customers when providing excellent service. Corporate needs to rethink this policy.

First time eating here and the food was so good! The cheese curds were the best I have ever had! Definitely coming ba k with my family!