Maple & Ash

Maple & Ash reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Juan Carlos VIP

   Monterrey33 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Tuna tartare and hamachi were really good and the list of wine is also OK.
   

   Maple & AshResponded today

   Juan Carlos, thank you for your visit and compliments on the tuna tartare and hamachi. We strive to offer one of the nation's most diverse wine programs, with our wine list being over 100 pages long with thousands of bottles to complement our dishes. Hopefully, our sommelier team helped guide your selections. Your experience matters to us. Please ask for a manager next time you're in, so we can ensure you have an outstanding dining experience in every way. The Maple & Ash Chicago team
   

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2. J

   Jessica

   Chicago4 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went for my 40th birthday and everything was perfect. I will definitely be back!
   

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   Maple & AshResponded today

   Happy 40th, Jessica! Thank you for choosing to celebrate the occasion here with us. There's nothing we enjoy more than helping make special nights like yours even more memorable, and we're glad you had a perfect visit. We look forward to serving you again someday.
   

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3. R

   Rosalba

   Unspecified1 review

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was such an amazing experience our waiter  was so sweet and nice I love it 🥰
   

   Maple & AshResponded on April 14, 2025

   Rosalba, we're so glad you had an amazing experience. Thank you for letting us know your waiter did such a nice job for you. We'd love to see you back again soon!
   

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4. S

   Sarah VIP

   Chicago21 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Q was amazing, the server assistants were also amazing. I appreciated the welcome drink and snack. I see why everyone comes for a special occasion. All the appetizers we had were great, I’d go as far to say the beef carpaccio has to be one of the best things I’ve had all year. Thank you for the exceptional hospitality. There’s a lot of great places to get food but many are lacking in hospitality.
   

   Maple & AshResponded on April 18, 2025

   Sarah, we genuinely appreciate you letting us know that, and we will be sure to let Q and the team know they helped make your visit so enjoyable. Thank you for your very nice review, and we look forward to serving you again soon.
   

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5. J

   Jennifer

   Chicago8 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Kevin was the best waiter I’ve ever had! Outstanding service!
   

   Maple & AshResponded on April 14, 2025

   That's great to hear, Jennifer. Thank you so much for your very kind words for Kevin, which we will pass along. We're happy to know you enjoyed your meal, and we look forward to serving you again soon!
   

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6. K

   Kadeen

   Chicago6 reviews

   4.0

   Dined on April 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great dining experience in Chicago. The ambiance is great for date night or team dinner.
   

   Maple & AshResponded on April 12, 2025

   Kadeen, we love knowing you had a great experience. Thank you. We take pride in creating an inviting atmosphere that's equally good for romantic evenings or lively team gatherings. We look forward to welcoming you back to Maple & Ash for another memorable meal.
   

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7. C

   Christian

   Chicago6 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience. I got the steak and it was cooked to perfection.
   

   Maple & AshResponded on April 12, 2025

   Christian, that's absolutely wonderful to hear! We truly appreciate your kind words and love knowing you had an excellent visit. We will make sure to pass your compliments to the team and we can’t wait to welcome you back. Thank you!
   

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8. AD

   AmberD

   Chicago7 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was such a great start to my birthday celebration. I always love coming here! And my personalized menu was PERFECT!
   

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   Maple & AshResponded on April 12, 2025

   Happy birthday, Amber! We appreciate you joining us for such a special occasion, and thank you for being a loyal guest! It's wonderful to hear you enjoyed your dining experience so much, and we look forward to serving you again someday soon.
   

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9. J

   Johnny

   Tallahassee10 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my Wife’s birthday. It was a great experience. We used Valet to park. We arrived early so we were seated in a bar area to have drinks prior to dinner. At dinner my Wife was great with a special menu. It was an amazing time
   

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   Maple & AshResponded on April 8, 2025

   Hi, Johnny. We're thrilled you could join us for this special occasion! It's great to hear that you and your wife loved your dining experience. Thank you for your kind comments. We hope to see you again soon, whether it’s for another celebration or a special night out!
   

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10. A

    Andrew VIP

    Chicago3 reviews

    1.0

    Dined on April 4, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 5

    Clients in from out of town so we did the “I don’t give a f***” menu option for $200 a head, plus cocktails and wine. $2,300 total for a party of 5, with tip added automatically, even though we didn’t have 6+. I don’t normally send stuff back, but the Wagyu cap steak we added as an app came out rare. We had to send it back to get finished to medium. The big sliced ribeye steak main course also came out rare, 20 minutes after we had sent the Wagyu back for being underdone. I thought it was a prank at first. We waited for drinks all night and sat for 30 minutes at the end waiting for the check. It was embarrassing since our clients were tired from travel. This experience was disappointing given all the great steakhouses nearby, the out of town clients, and the hefty price tag. I’ve been to M&A a half dozen times before and it always felt expensive, but I never felt ripped off until now. I won’t go back.
    

    Maple & AshResponded on April 21, 2025

    Andrew, thank you for your many prior visits, and for joining us for this recent client dinner. We are truly sorry that this visit wasn't as enjoyable as your others. What you described is not the level of hospitality we are known for. If possible, please email us with your reservation name and date so we can investigate the issues and ensure they are addressed. We'd also love to apologize directly and see what we can do to make things right for you on a future visit. Thank you, The Maple & Ash Chicago team
    

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