Maple & Ash

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1. ZD

   ZoDollaz

   1 review

   5.0

   1 review

   Dined on May 11, 2023

   overall5food5service5ambience5

   Probably one of the best restaurants in chicago definitely a 5 star experience
   

   Maple & AshResponded on May 17, 2023ZoDollaz, thank you for your wonderful comments. We look forward to serving you again soon.
   

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2. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined on May 10, 2023

   overall1food1service1ambience2

   Hostess was racist and choose who could come in when we weee dressed appropriately
   

   Maple & AshResponded on May 17, 2023That's very unusual to hear as it is part of our core values to treat all people with equal and utmost respect. We would like to hear more about your experience and will message you an email address to contact us at. Regarding our dress code, should anyone show up dressed inappropriately they may be asked to leave and go change into appropriate attire. We hope to hear from you soon so we can look into what may have happened, and see what we can do to serve you again someday. Thank you.
   

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3. OT

   OpenTable Diner

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on May 8, 2023

   overall5food4service5ambience5

   When we arrived you’re greeted with a free drink , also was greeted with Caviar on the house. The Food was great steak was so tender lobster was great was surprised they didn’t have steak sauce of any type but the server brung out like a wine butter to substitute it did it’s job for sure
   

   Maple & AshResponded on May 17, 2023Thank you for taking the time to provide us with a review of your visit. We are pleased to hear that our team made your experience so pleasant and we look forward to seeing you again soon!
   

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4. DZ

   DerekZ

   Philadelphia

   1 review

   5.0

   1 review

   Dined on May 8, 2023

   overall5food5service5ambience5

   One of the best experiences we have ever had. It was my husband’s 40th birthday, and they started off by offering us both a delicious martini and handed him a personalized menu. The food was exceptional and so was our waiter, Julius. We went with the IDGAF menu, and it was the best decision. Also, loved the ambiance!
   

   Maple & AshResponded on May 17, 2023That's great to hear, Derek. Thank you for celebrating your husband's 40th us us, and for your very kind words. We're happy to know you enjoyed your meal and look forward to serving you again soon!
   

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5. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on April 30, 2023

   overall2food5service5ambience5

   The hostess was a bit rude! My reservations were for 2 people. Although I was there on time, my friend was 5 minutes late. The hostess would not seat me. I understand a party of 2 or more, but what if my firms cancelled and I wanted to eat alone.
   

   Maple & AshResponded on May 17, 2023We are so sorry to hear if you had any interaction with our team that was not ideal. We'd like to hear more from you and look into what could have happened. Please contact us with any details you can provide and the best way to contact you. Thank you, and we look forward to hearing from you soon.
   

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6. OT

   OpenTable Diner

   Chicago

   9 reviews

   vip
   5.0

   9 reviews

   Dined on April 27, 2023

   overall5food5service4ambience5

   Such a great vibe. The Turbot is probably my favorite fish dish I’ve ever eaten, the flavors went great with the spinach. The Sancerre by glass was a perfect pairing. Overall, meal was phenomenal. And I’m picky/overly critical. Will definitely be back soon.
   

   Maple & AshResponded on April 28, 2023That's wonderful to hear. Thank you, and we'll let the team know how much you enjoyed your fish and Sancerre. We hope to have you join us again someday soon!
   

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7. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on April 26, 2023

   overall5food5service5ambience5

   Amazing experience, great food and service. Will be back soon.
   

   Maple & AshResponded on May 7, 2023Thank you so much for your very kind words and we're happy to know you enjoyed your meal. We look forward to serving you again soon!
   

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8. OT

   OpenTable Diner

   Chicago

   22 reviews

   vip
   5.0

   22 reviews

   Dined on April 25, 2023

   overall5food5service5ambience5

   Lovely dinner in the bar with a great friend of mine. Food was exceptional and service amazing. From being greeted by CJ and the staff, to awesome service by Brigette, we had an awesome time!
   

   Maple & AshResponded on April 28, 2023We are happy to see you and your friend enjoyed your dinner at our bar, and that our team did such a nice job with your service. Thank you for your compliments, and we look forward to serving you again in the near future.
   

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9. OT

   OpenTable Diner

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on April 21, 2023

   overall5food5service5ambience4

   Great place to celebrate any event !! The food was delicious the service was excellent highly recommended for any event!!
   

   Maple & AshResponded on April 28, 2023That's very kind of you to say. Thank you for your visit and wonderful review! We're happy to know you enjoyed your meal, and we hope to see you back again someday in the near future!
   

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10. CC

    CherylC

    Austin

    16 reviews

    vip
    5.0

    16 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5

    The service and food were amazing. Dining by real candlelight was so beautiful. Will return to this wonderful restaurant every time we are in Chicago
    

    Maple & AshResponded on April 28, 2023Cheryl, we want to express our gratitude for your recent visit and the lovely feedback you left. It brings us immense joy to hear that you thoroughly enjoyed your candlelit dinner. We look forward to having the pleasure of serving you again when you are back in Chicago. Thank you.
    

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11. AI

    ArtofImagination

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 13, 2023

    overall5food5service5ambience5

    Discussing marketing ideas and this beautiful environment + amazing food + excellent service made it more enjoyable and productive ✨
    

    Maple & AshResponded on April 17, 2023Art, we are so pleased to know our environment, food and service may have inspired your marketing discussions. Thank you for your compliments, and we look forward to having you back someday.
    

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12. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 12, 2023

    overall5food5service5ambience5

    Javi was the best server of my life!!! Great food, venue, and ambiance. Will definitely return
    

    Maple & AshResponded on April 17, 2023That's wonderful to hear. Thank you, and we'll let Javi know you enjoyed the service. We look forward to having you join us again someday soon!
    

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13. OM

    OrnisM

    Hawaii

    1 review

    3.0

    1 review

    Dined on April 11, 2023

    overall3food3service2ambience2

    North worth the money spent, to say the least. North worth the money spent, to say the least.
    

    Maple & AshResponded on April 17, 2023Ornisf, we are sorry if you felt let down during your recent visit. That's certainly not the type of comments we normally hear, nor the experience we want our guests to have. We'd love a second chance to impress you, and next time, please ask for a manager so we can see that you have a great dining experience. Thank you for the opportunity.
    

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14. LV

    LisaV

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 11, 2023

    overall5food5service5ambience5

    We loved it! Exquisite meal & awesome way to celebrate a special occasion!
    

    Maple & AshResponded on April 17, 2023Hi Lisa. Thank you for your visit celebrating a special occasion, and for this lovely review. It's wonderful to know you enjoyed your meal so much. We hope you'll be back again soon!
    

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15. JF

    JulianneF

    Chicago

    19 reviews

    vip
    5.0

    19 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    Absolutely amazing. The fire grilled seafood tower was the best and the secret pasta afterwards!
    

    Maple & AshResponded on April 17, 2023Thank you Julianne. It's so nice to see you enjoyed our seafood tower and we greatly appreciate your wonderful review. Hopefully, you'll be back soon!
    

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16. OT

    OpenTable Diner

    Monterrey

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 5, 2023

    overall5food5service5ambience5

    Todo muy rico! El lugar increíble y el servicio también
    

    Maple & AshResponded on April 11, 2023Thank you! We're so pleased you had an enjoyable experience, and we look forward to serving you again someday!
    

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17. AH

    AndreaH

    New England

    14 reviews

    vip
    5.0

    14 reviews

    Dined on April 4, 2023

    overall5food5service5ambience5

    Right from the onset with the waiter pouring a complimentary cocktail- I knew that this place was fun and something special. The food was amazing in it’s presentation and outstanding smoky flavor. Every dish was unique, beautifully presented and most importantly absolutely delicious. I highly recommend.
    

    Maple & AshResponded on April 10, 2023Andrea, we're happy to hear you enjoyed your meal so much. Thank you for your very kind words and we look forward to serving you again soon!
    

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18. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on April 4, 2023

    overall5food5service5ambience5

    My fiancé and I had a wonderful time celebrating his birthday. We have added Maple & Ash to the list of our favorite restaurants.
    

    Maple & AshResponded on April 10, 2023Thank you for your visit and wonderful comments! We're happy to know you and your fiancé enjoyed his birthday celebration with us, and we hope to serve you again someday in the near future!
    

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19. G

    Gemini

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 3, 2023

    overall5food5service5ambience5

    Fabulous service and food. Great experience! Chef went above and beyond for us.
    

    Maple & AshResponded on April 10, 2023Thank you Gemini. It's nice to see you enjoyed your meal and we greatly appreciate your wonderful review. Hopefully, you'll be back soon!
    

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20. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 30, 2023

    overall5food5service5ambience5

    Girls night. The service was amazing! Always a nice time at Maple & Ash.
    

    Maple & AshResponded on April 28, 2023Thank you for joining us for a girls' night out, and we're pleased to hear you had such a good time. We look forward to serving you again someday soon!
    

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21. DA

    DrewA

    Chicago

    12 reviews

    vip
    5.0

    12 reviews

    Dined on March 30, 2023

    overall5food5service5ambience5

    A perfect birthday spot with amazing menu items and exceptional service.
    

    Maple & AshResponded on April 10, 2023Drew, we genuinely appreciate you celebrating your birthday with us, and we will be sure to let the team hear they helped make your visit so enjoyable. Thank you for your very nice review, and we look forward to serving you again soon.
    

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22. S

    Sylvia

    Chicago

    46 reviews

    vip
    5.0

    46 reviews

    Dined on March 30, 2023

    overall5food5service5ambience5

    Always fabulous. I’ve been coming here for years each time I go to Chicago it’s the only steak restaurant to go to.
    

    Maple & AshResponded on April 10, 2023That's very kind of you to say, Sylvia, and wonderful to hear. Thank you for your years of visits, and we hope to see you back soon!
    

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23. J

    Jackie

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 29, 2023

    overall5food5service5ambience4

    Amazing service! Food was impecable! Loved the decor!! Will definitely be back!
    

    Maple & AshResponded on April 10, 2023Hi Jackie. We are happy to see you enjoy our service, food, and decor so much. Thank you! We look forward to serving you again in the near future.
    

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24. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 28, 2023

    overall5food5service5ambience5

    Everything was perfect! From the drinks, food, service. I love this restaurant!
    

    Maple & AshResponded on April 10, 2023We're thrilled to know you enjoyed your meal so much and hope to serve you again soon. Thank you!
    

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25. G

    Gr8skin

    Cleveland

    18 reviews

    vip
    5.0

    18 reviews

    Dined on March 26, 2023

    overall5food5service5ambience5

    Everything was perfect!!! The restaurant the ambiance the food the staff. Above and beyond are expectations! Thank you!!!!!
    

    Maple & AshResponded on April 4, 2023Gr8skin, that's great to hear! We are happy to know you enjoyed our ambiance, staff, and food so much. Thank you! We look forward to serving you again in the near future.
    

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26. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 24, 2023

    overall1food4service3ambience4

    We were next to a group that was kicked out of the restaurant. They were using profanity the entire time and security had to come to their table several time until eventually they were removed.
    

    Maple & AshResponded on March 29, 2023We are so sorry if any guest disrupted your evening. That is extremely rare, and we'd love the chance to see you again someday, for what we're certain will be an excellent experience in every way. Next time you are in, please ask for a manager so we can ensure you love your visit. Thank you.
    

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27. m

    matthew

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on March 21, 2023

    overall5food5service5ambience5

    Food was great. Service was fantastic. Overall was a great time.
    

    Maple & AshResponded on March 29, 2023Hi Matthew. We are happy to see you enjoy our food and service so much. Thank you! We look forward to serving you again in the near future.
    

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28. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 20, 2023

    overall5food5service5ambience5

    Amazing service as always! Everyone made us feel so special as we celebrated our anniversary. The food was exceptional! Love coming here for special occasions
    

    Maple & AshResponded on March 29, 2023Thank you for letting us know that, and we will be sure to let the team hear they helped make your anniversary visit so enjoyable. We truly appreciate your very nice review, and we look forward to serving you again soon.
    

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29. m

    mark

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 19, 2023

    overall5food5service5ambience5

    Our table ordered the $200 chef’s choice menu option. Every course was outstanding. Dirk was our server who helped us celebrate our daughters birthday that night. Amazing and we definitely will return. Thank you for an excellent night!
    

    Maple & AshResponded on March 24, 2023Mark, thank you for taking the time to provide us with a review of your visit. We are pleased to hear that Dirk and our team made your experience so pleasant, and we hope the birthday girl had a great night. We look forward to seeing you again soon!
    

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30. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 19, 2023

    overall5food5service5ambience5

    The I don’t give a f&$@ was something amazing and the only way to explain would be to experience it on your own. Celebrated my wedding anniversary with my partner and it was one of the memorable quality food adventures for us two!
    

    Maple & AshResponded on March 24, 2023Happy anniversary! Thank you for celebrating with us, and we're so pleased to know you and your partner had such a memorable experience here. We hope to serve you again someday!
    

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31. GL

    GLDdiner

    Chicago

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 19, 2023

    overall5food5service5ambience5

    Everything, and I mean everything, was top-notch. And be sure to request Julius!
    

    Maple & AshResponded on March 29, 2023That's wonderful to hear, GLD. Thank you for letting us know you enjoyed Julius' service so much. We hope you will join us again someday soon!
    

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32. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5

    Our reservation was for a birthday and it was at 9. We didn’t get seated until 9:45. But that was okay because dinner and the overall experience was way beyond our expectations. While waiting for our table we sat at the bar and the drinks and service were excellent. Once we got our table the server was very friendly as was everyone who served us. Food was amazing we did the chef’s choice and it was well worth it. A memorable experience and the birthday girl was happy. 10/10.
    

    Maple & AshResponded on March 24, 2023Thank you for your patience on any wait you had. We're are so pleased your birthday celebration turned out so well and that the birthday girl was happy. We appreciate your very kind words, and hopefully, we'll see you back soon.
    

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33. OT

    OpenTable Diner

    Atlanta Metro

    5 reviews

    5.0

    5 reviews

    Dined on March 16, 2023

    overall5food5service4ambience4

    Little tricky at the beginning, but as usual the food and service was great.
    

    Maple & AshResponded on March 29, 2023We're happy to hear you enjoyed our food and service. Thank you for your visit and kind comments. We look forward to serving you again someday soon!
    

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34. MS

    MarkquisSL

    Chicago

    20 reviews

    vip
    5.0

    20 reviews

    Dined on March 14, 2023

    overall5food5service5ambience5

    The Experience is always great at this place love it to death
    

    Maple & AshResponded on March 24, 2023Markquis, that's so kind of you to say. We're thrilled to know you enjoyed your experiences here so much and hope to serve you again soon. Thank you!
    

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35. TM

    ToniM

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on March 10, 2023

    overall2food2service2ambience2

    Did not live up to its name, prices and reviews. It was very noisy, our meat was too chewy for the price, and not done as ordered. Expected more and better.
    

    Maple & AshResponded on April 10, 2023Toni, we are genuinely sorry to hear that we let you down during your recent experience. We wish we had known your meat wasn't prepared as you had hoped, as we would have loved the chance to make you new dishes we're certain you would have enjoyed. Please contact us at the email address we will message you, as we'd like to apologize directly and see what we can do to earn a second chance to impress you. Thank you for the opportunity.
    

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36. S

    davidS

    San Francisco

    18 reviews

    vip
    3.0

    18 reviews

    Dined on March 9, 2023

    overall3food3service3ambience5

    At one time this restaurant represented a unique and special dining experience. Today it is rushing you through your meal to get the next group to your table. The entire meal felt rushed and received my bill with my desert.
    

    Maple & AshResponded on March 13, 2023David, thank you for your feedback. We in no way ever want our guests to feel rushed, and we apologize if that was not the case during your recent visit. While many restaurants have implemented a time limit since the pandemic, it is our goal to have guests enjoy a wonderful meal at their desired pace. We hope to have another chance to impress you someday soon, and next time you can join us, please ask to see a manager so we can make sure you have an excellent dining experience.
    

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37. JP

    JacP

    Indiana

    2 reviews

    2.0

    2 reviews

    Dined on March 8, 2023

    overall2food4service3ambience5

    We wanted to enjoy this night as we were celebrating a birthday, but as we were eating our Pro seafood tower we discovered red hair in it. Waiter offered us 15% off and no charge for pasta back. Disappointed with that but overall everything tasted great. It was our first stop for the night but it really put a damper on it.
    

    Maple & AshResponded on March 13, 2023Jac, we truly appreciate you celebrating a birthday with us, but we apologize for that unfortunate occurrence with your seafood tower. We hope your captain took care of things to your satisfaction, and we look forward to serving you again someday for what we are sure will be an outstanding dining experience in every way. Thank you.
    

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38. V

    Valerie

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on March 6, 2023

    overall3food4service3ambience4

    A little disappointed. First, we were celebrating my husband’s retirement ( which was communicated to our Server) and they didn’t acknowledge it at all. Second, I ordered surf and turf, but they brought me the wrong order (a steak), so I had to wait on my entree, while everyone else ate. Third, I ordered a glass of Cabernet with my dinner and I never received it. Fourth, my husband’s VP was paying for our dinner ($775 for party of 4). My husband called the restaurant 2 days before our reservation to make sure we could provide the credit card info only(without the actual card) since the VP wouldn’t physically be there. They said we could; however when it was time to pay, their credit card machine wouldn’t process manual entries. They told us the card was “not working”, but VP contacted AMEX (yes while we sat at the table and waited) and AMEX stated that they didn’t decline any any transactions and, in fact, they did not see any attempts by Maple and Ash in the system. To push the matter along, the VP then provided a Visa card #, and the machine kept saying try again. Finally, my husband provided his physical credit card and it worked. Either their machine wasn’t equipped to handle manual entry of card numbers or our server didn’t know how to enter manual transactions. Long story short, my husband ended up paying for his own retirement dinner because he had to provide a physical card. I think our server was a bit preoccupied by the party sitting next to us that was celebrating a birthday (party of 8 or 10). Looked like they were having a ball. Unfortunately, we weren’t. I felt horrible. It was supposed to be a special night for my husband which is why we picked Maple and Ash….
    

    Maple & AshResponded on March 13, 2023Valerie, we genuinely appreciate your choosing to celebrate your husband's retirement with us. We are so sorry to hear your visit did not end as you had hoped, and we'd love to be able to apologize directly and see what we could do to make things right. Please reach out to us with when you were in and the best way to contact you. Thank you, and we hope to hear from you soon.
    

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39. OT

    OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on March 6, 2023

    overall5food5service5ambience5

    We ate here for my birthday and it was nothing short of spectacular. From the moment you walk in, they make you feel special. The drinks are delicious and the food cooked perfectly. They welcome you with a “welcome drink” and homemade chip and caviar dip which is such a nice touch. We had the wedge salad which was so flavorful. Surf and turf was a good portion of food and so tasty. My husband had the filet which was also delicious. Highly recommend and we will be returning.
    

    Maple & AshResponded on March 10, 2023Thank you for joining us for your birthday. We love helping make special occasions memorable, and we are so happy to know you and your husband enjoyed your meal. We hope to see you back someday in soon!
    

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40. OT

    OpenTable Diner

    Chicago

    38 reviews

    vip
    5.0

    38 reviews

    Dined on March 1, 2023

    overall5food5service5ambience5

    Spent my birthday here and really enjoyed it. Perhaps this is my new favorite restaurant - will be back!
    

    Maple & AshResponded on March 5, 2023Thank you for celebrating a birthday here with us. We're so pleased to know we could be your new favorite, and we look forward to serving you again soon so we can thank you in person!
    

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