Kona Grill - Kansas City

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1. SJ

   SandraJ

   Kansas City

   9 reviews

   4.0

   9 reviews

   Dined 6 days ago

   overall4food4service5ambience3

   This was our first time at Kona as we celebrated a birthday. Our server, Carolina was just super!! She was attentive and very personable. I think we will as for her area the next time. The food was very good. We ordered the shareables to begin our meal (the KG sliders, ribeye meatballs, and the potstickers). For the main meal, we ordered the chicken stir fry and the filet. The filet had to be sent back and cooked a little more. The taste was different and we would probably not order that one again. Our overall experience was very good. We would go there again. Again kudoos to Carolina who was GREAT!

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2. A

   Ambiance

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service3ambience1

   Overall it was fine. But it was incredibly noisy. We had to yell across the table to each other to be heard. The food was good, no complaints, nothing outstanding, especially for the price. The bathrooms left a lot to be desired. They were not cleaned and stocked on a holiday.

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3. I

   Irbg

   Kansas City

   2 reviews

   1.0

   2 reviews

   Dined on May 8, 2022

   overall1food2service2ambience2

   Arrived and let them know we had reservations. The hostess told us it would be about 5-7 mins for the table. We sat there for 20 mins. Other people were seated before us. My husband was a little upset by then and when my husband let one of the gentlemen at the hostess station know he was rude about it and said our table would be ready in 2 mins. They sat us down and another gentlemen came to our table he wasn't dressed like a waiter so maybe he could have been a manager, he had a different English accent. My husband also complained to him and he was just "well what can I do about it attitude" he made it seem like "it is what it is". My husband told him we had made reservations and we had to wait, other people were walking in and were getting seated. The man said we made the reservations through the app and that it wasn't his fault and he had no control over that. On Open table it states they only have a 5 min grace period if you're late. And that making a reservation gives them time to prepare a table to celebrate any occasion. But that wasn't the case. Our waitress was way kinder to us, we got our drinks and appetizers pretty fast but our main dishes took about 45 mins. Our meat was overcooked and we didn't get exactly what we ordered. But we didn't want to keep complaining. We just wanted to eat and get out of there. We made reservations because we knew it was mother's day and we could understand they were busy but they should have more customer service skills and a manner to diffuse situations when people are upset, but they lack that. They acted like "oh well" we did not feel comfortable or welcomed. Almost like they didn't want to deal with it. Our bill was about $300 for our family, you would think if you're gonna pay that much then we would get better service, at the least they could have been nicer. Why would they be on a reservation app and then act like they have no control of it? We will not go back.

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4. OT

   OpenTable Diner

   Kansas City

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food3service3ambience2

   Mothers Day and finals for Miss Kansas - the restaurant looked trashed by our 3:45pm reservations and never did get a drink so canceled the drink order then realized we paid for it anyway. I know everyone tried and it was not our waiters fault.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Mother’s Day

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6. KF

   KristalF

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food3service1ambience4

   The server I had made my experience terrible. The service was horrible he didn't listen to anything I said. I would like to recommend but hopefully they don't get that server

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7. OT

   OpenTable Diner

   Kansas City

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food2service2ambience2

   Mother’s Day

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8. CB

   ChaunB

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food2service1ambience1

   Waiter complained about wages, tips, and working there. He was low energy and seemed annoyed. The ambiance was not that great. The lighting was too dim. They crammed 4 of us into a tiny booth right next to the busy work station. The food portions were small and over priced.

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9. AK

   AndrewK

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience1

   Very Noisy. Live DJ playing very loud music. Food was sub par. We ordered an appetizer. A main entrée to split and a few sushi rolls. Everything came out at the same time and was luke warm. Sushi was good. Chicken Satay was not good chicken was tough, but taste was not bad. We ordered the Chilean sea bass entrée, it came out cold. The restaurant was on the warm side and the booths were not comfortable at all. Service was decent. But for a $120+ bill for 2 we will not go there again.

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10. TS

    TeeteeS

    Kansas City

    8 reviews

    4.0

    8 reviews

    Dined on May 7, 2022

    overall4food4service5ambience3

    A variety of dishes available. Staff was friendly and energetic! Our waitress was on it. Have not had service this great at a restaurant since the pandemic.

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11. CW

    ChristopherW

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Mia was our waitress and she was OUTSTANDING!! The food, everything was perfect and it made a GREAT Mother's Day celebration.

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12. KC

    KCNite

    Kansas City

    31 reviews

    vip
    5.0

    31 reviews

    Dined on May 1, 2022

    overall5food5service4ambience4

    A busy Saturday Night with a lot of Prom dates but was able to sit at the bar and enjoy the food and beverages with an out-of-town colleague. Didn't feel rushed at all!

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13. RG

    RonG

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food3service5ambience4

    Very nice restaurant. Higher prices. Was out of 3 entrees we tried to order. Staff was very attentive. Our server was excellent!

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14. r

    rwest

    Kansas City

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Excellent service

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    I wrote it was for a birthday in the reservation but no one acknowledged that.

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16. KC

    KCNite

    Kansas City

    31 reviews

    vip
    5.0

    31 reviews

    Dined on April 23, 2022

    overall5food5service5ambience4

    A great KC Plaza restaurant for date night with my wife! Energetic bar scene on Friday night with DJ. (good for singles!) Good draft selection, I enjoyed the Kona Margarita. Fresh Suchi if so inclined! Free nearby parking, too.

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17. GD

    GraceD

    Kansas City

    12 reviews

    3.0

    12 reviews

    Dined on April 22, 2022

    overall3food3service3ambience2

    This place seems to really have gone downhill. Our server was friendly. Food came out in a reasonable amount of time but two of four orders were wrong. We did not send them back. The food was good, not great, but the atmosphere felt very tired, dank, and smelled.

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18. EB

    EasterBunny

    Kansas City

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    overall4food3service4ambience5

    I feel the Kona grill has an extensive menu and the food was very good. But I do believe the prices were excessively expensive for what we received. The desserts were the star of the show!!!

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19. DD

    DavieDiner

    Kansas City

    28 reviews

    vip
    5.0

    28 reviews

    Dined on April 17, 2022

    overall5food5service5ambience3

    Our experience here was outstanding, due in large (major!!) part to the server who helped us. He ("Devoncia" according to my receipt) knew the menu, took the time to listen to our questions (... our first visit here ...), gave us good and helpful answers and recommendations, and took great care of us throughout our visit.

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20. GG

    GiGi

    Kansas City

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    We enjoyed Easter Brunch at Kona Grill! Great food and fun atmosphere!

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21. TE

    ToniE

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food2service2ambience1

    This was our second attempt at a holiday meal there. Our meal took over 2 hours which should not have been that long. We waited for our entrees a very long time and it wasn't even very busy or full. The Easter Ham dinner was disappointing very sweet and no savory note at all. Then the gift card I received when I bought the one on Christmas Day (When after over an hour waiting for our food we were told the kitchen was closed and we weren't getting our meals) apparently expired... I hadn't even looked at them since Christmas Day and the Manager was no help... what about making the customer happy do they not get. We will not be going back and I can not recommend this establishment.

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22. m

    michael011360

    Kansas City

    3 reviews

    vip
    4.0

    3 reviews

    Dined on April 16, 2022

    overall4food4service4ambience4

    Stir fry tasted too much like oregano, not very asian

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Birthday celebration - great place great food

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24. BR

    BrandynR

    St. Louis

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Food, drinks, and service was outstanding. Will definitely be returning with my friends again!

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25. OT

    OpenTable Diner

    Kansas City

    9 reviews

    5.0

    9 reviews

    Dined on April 5, 2022

    overall5food4service4ambience4

    We came to Kona for my daughter’s 14th birthday because she wanted Sushi 🍱!!! She said it was REALLY good! My husband had the Sea Bass, I had the stir fried rice my son and daughter both had steaks that were cooked to PERFECTION might I add and my other daughter had the double cheeseburger! The only thing that I can say that was not so good was the Brussel sprouts and the mashed potatoes needed a little bit of salt! Other than that I’d give my whole experience a 4.5 out of 5!

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26. WT

    WorldTravelers

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on April 2, 2022

    overall4food5service5ambience3

    Great service. DJ in the bar had great music, but so loud it was hard to carry conversations in the dinning area.

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27. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service4ambience5

    The food is always fantastic and it’s a great place to get together with friends. I love that they have a DJ there for a fun Friday night outing.

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food4service5ambience3

    The food was good— a little pricey. Very loud.

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29. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food5service4ambience4

    Waiter was inpatient.. we were new to this place

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30. CP

    ChristinaP

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5

    It was such a fun atmosphere. The place was packed but you could still easily carry on a conversation. Our server was very informative as this was our first time at the restaurant. Our meals were great. I think about that flavorful poke bowl every day!

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31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Excellent food & service. Loved the DJ & music!

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32. KY

    KevinY

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    We came in for our anniversary! We were treated to a free appetizer, which was wonderful. Our entrees were amazing!

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33. N

    Noodle

    Kansas City

    10 reviews

    5.0

    10 reviews

    Dined on March 25, 2022

    overall5food5service5ambience5

    Today the food was affordable and delicious, since we ordered off the happy hour menu.

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34. n

    nonametoday

    Kansas City

    21 reviews

    vip
    2.0

    21 reviews

    Dined on March 22, 2022

    overall2food2service1ambience4

    Waitor didn't listen to how we wanted our food. Had nothing but problems from the get go. The worst was he was told no nuts in either dish and you guessed it nuts in both our meals. Glad we weren't allergic to nuts. Really ruined a nice night out for dinner.

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35. N

    Noodle

    Kansas City

    10 reviews

    3.0

    10 reviews

    Dined on March 20, 2022

    overall3food3service4ambience4

    For what you pay it wasn't that good. The calamari was very greasy and my salmon was not cooked, was still raw and it wasn't a raw type of dish.

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36. OT

    OpenTable Diner

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    Came with my husband, our children and one grandson to celebrate our middle child’s 21st birthday. Paloma, our server, was AMAZING! We can be a needy bunch and she came through every time. Sushi was extremely fresh and delicious, as was everything else! We will be back soon!!

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37. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on March 20, 2022

    overall5food5service5ambience3

    Our waiter was absolutely AMAZING!!! I wish I could remember his name.. but he was so on top of everything and made our experience so memorable :) Food was soooo delicious.. we loved the sushi!!!

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38. V

    Valle

    Kansas City

    1 review

    4.0

    1 review

    Dined on March 19, 2022

    overall4food4service5ambience5

    Would love the rice to be well cooked and softer, not look like it’s uncooked, especially for the kids bento box.

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39. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience5

    First time eating here and it was the BEST meal we have ever had. And that’s saying a lot because we are huge foodies. The steak with the lobster butter was incredible. And the sushi…. Oh the sushi… absolutely perfect! Great service and the food came out very fast and very fresh. We had a feeling this place was going to be good but DANG. Blew out our already-high expectations! Well done Kona KC… well done!

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40. OT

    OpenTable Diner

    Des Moines

    2 reviews

    5.0

    2 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5

    Great service and food!

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