Kona Grill - Denver

Sort by

Filters

1. OT

   OpenTable Diner

   Denver

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   overall3food5service2ambience3

   Good food. Poor service.

   Kona Grill - DenverResponded 1 day agoWe apologize about your experience. When you have time can you please contact us at 720-974-1300. We would like to talk about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

   Report
2. OT

   OpenTable Diner

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service4ambience4

   Food was great. Sushi was outstanding! Ordered the bottomless mimosas but wished the waitress was around to order/ take advantage of the offer.. otherwise good experience!

   Kona Grill - DenverResponded 1 day agoThank you for the amazing feedback. It is greatly appreciated. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

   Report
3. OT

   OpenTable Diner

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience4

   The food, drinks and service were great! The noise level is a little higher than desired. Unfortunately the prices keep going up and won’t be back as often.

   Kona Grill - DenverResponded 3 days agoThank you for the amazing feedback. If you need us to turn down the music just ask. We will be more than happy too. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

   Report
4. A

   Anonymous

   Indiana

   12 reviews

   vip
   5.0

   12 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Champ for the win! Greatest server ever!

   Kona Grill - DenverResponded 3 days agoThank you for the amazing feedback. I'll pass along your comments to Champ. It will make his day. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

   Report
5. A

   Asma23

   Denver

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food4service2ambience2

   We were waiting for 20 min for someone to take our order. Two servers took our order but no one brought us anything until I guess the manager came to our table to apologize. Food was ok,

   Kona Grill - DenverResponded 3 days agoWe apologize about your experience. Our goal is not to meet, but exceed our guest expectations. Again, we apologize that we failed you. When you have time can you please contact us at 720-974-1300. We want to make the situation right and win you back as a guest. Thanks, Christian Kilgard Manager

   Report
6. NB

   NawfelB

   Denver

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food2service4ambience3

   The prices increased to keep up with the higher cost of doing business, but I am not sure why food portions are smaller. I will not go back to Kona Grill.

   Kona Grill - DenverResponded 1 day agoWe apologize about your experience. When you have time can you please contact us at 720-974-1300. We would like to talk about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

   Report
7. J

   Jason

   Denver

   5 reviews

   vip
   2.0

   5 reviews

   Dined 5 days ago

   overall2food2service1ambience2

   Meh… plenty of other great dining options in Cherry Creek. Service was a disaster and while several of the items we ordered were fine and even good, they couldn’t get a filet done to medium… first it came out well done, they tried again and it came back medium rare. Disappointing given they touted themselves as being “known for their steaks and sushi”.

   Kona Grill - DenverResponded 3 days agoWe apologize about your experience Jason. That is not our standard of service. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

   Report
8. TB

   TimB

   Denver

   3 reviews

   2.0

   3 reviews

   Dined on August 4, 2022

   overall2food2service3ambience1

   Way over priced. A $24 Pad Thai and $21 Rainbow Roll is a joke. I feel bad for people who think this nice dining. I won’t be making that mistake again.

   Kona Grill - DenverResponded 5 days agoWe apologize about your experience. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

   Report
9. JM

   JanisM

   Chicago

   1 review

   4.0

   1 review

   Dined on August 3, 2022

   overall4food5service5ambience4

   Music much too loud inside and out. This “bar” atmosphere ruins the ambiance of a fine dining restaurant. .

   Kona Grill - DenverResponded 5 days agoThank you for the feedback. It is greatly appreciated. Next time please ask for a manager. We can turn the musci down for you. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

   Report
10. J

    Justin

    Denver

    1 review

    1.0

    1 review

    Dined on August 2, 2022

    overall1food2service1ambience4

    Went to have a birthday meal. Made a reservation for 8 and they were not prepared for us at 4:30pm. Once we were sat, our server was aloof for the duration of our stay. Very disappointed as this is the only Kona Grill in Colorado. We’ve had great experiences at Kona Grill in other states which is why we chose to eat here. Unfortunately we will not give it a second try.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
11. DE

    DinerEd

    Denver

    4 reviews

    vip
    1.0

    4 reviews

    Dined on July 31, 2022

    overall1food2service1ambience4

    We waited an extraordinary amount of time for our food to be delivered. Very disappointing because we were looking forward to this restaurant. Their kitchen is way understaffed but lots of other people helping who are not cooks. I could not taste the macadamia in the macadamia nut chicken. The Korean BBQ short ribs, pad tai, and tropical drinks were good. But way overpriced for what they delivered.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience and the quality of food your received at our establishment. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
12. M

    Maryannyep

    Chicago

    7 reviews

    2.0

    7 reviews

    Dined on July 30, 2022

    overall2food2service2ambience2

    The food was subpar, especially for the price. The server was not knowledgeable. There was a DJ playing music which felt wild and weird for a basic dinner. I will not be returning again.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
13. OT

    OpenTable Diner

    Denver

    3 reviews

    3.0

    3 reviews

    Dined on July 29, 2022

    overall3food5service3ambience1

    Food is very good. Service is good enough. But ultimately, it feels like eating in a Chili’s or any tacky chain restaurant. The dining experience does not match the quality or price of the food.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience. Our goal is not to meet, but exceed our guest's expectations. We are sorry we failed you. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
14. OT

    OpenTable Diner

    Exclusive

    2 reviews

    vip
    1.0

    2 reviews

    Dined on July 28, 2022

    overall1food1service1ambience1

    It sucked. Dirty.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience. Our goal is not to meet, but exceed our guest's expectations. We are sorry we failed you. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
15. RB

    RachelB

    Cleveland

    1 review

    2.0

    1 review

    Dined on July 25, 2022

    overall2food2service1ambience3

    Took over two hours to get food and was not busy, over charged for a drink that they were out of . Will not be going back.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience. Our goal is not to meet, but exceed our guest's expectations. We are sorry we failed you. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
16. s

    sherid

    Denver

    3 reviews

    vip
    1.0

    3 reviews

    Dined on July 24, 2022

    overall1food1service3ambience2

    Music was so loud we ate outside They subbed a micro brew for a Coors Light because they were out and then charged me for the micro brew. Went for the chile glazed salmon which is my favorite. It no longer comes with fried rice and brussels sprouts and is not grilled. Very poor dish, and they raised the price to $30.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience. Our goal is not to meet, but exceed our guest's expectations. We are sorry we failed you. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
17. OT

    OpenTable Diner

    Denver

    2 reviews

    3.0

    2 reviews

    Dined on July 24, 2022

    overall3food4service2ambience5

    Very, very slow service

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience and slow service at our establishment. When you have time can you please contact us at 720-974-1300. We would like to make the situation right. Thanks, Christian Kilgard Manager

    Report
18. T

    Tshawn

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 24, 2022

    overall5food5service4ambience5

    Brunch with a live DJ, what more can you ask for. Their mimosa selection is awesome! Our spider roll and the miso sea bass w/ bokchoy were amazing and perfectly prepared.

    Kona Grill - DenverResponded 5 days agoThank you for the amazing feedback. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

    Report
19. b

    billg

    Orange County

    27 reviews

    vip
    5.0

    27 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Dusty the server treated us great & the margaritas, rib eye meatballs & macadamia nut chicken was fantastic

    Kona Grill - DenverResponded 7 days agoThank you for the amazing feedback. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

    Report
20. WM

    WilliamM

    Denver

    66 reviews

    vip
    4.0

    66 reviews

    Dined on July 24, 2022

    overall4food5service4ambience5

    Service was not crisp. I had asked that ordered items be spaced and 2 starters came at once that seemed to cause confusion with the server and kitchen staff

    Kona Grill - DenverResponded 7 days agoThank you for the feedback WilliamM. We are definitely working on making our timing better between appetizers and entrees. When you stop in next time please ask for me. I want to meet you and buy you dessert. Cheers! Christian Kilgard Manager

    Report
21. WT

    WineTime

    Denver

    2 reviews

    3.0

    2 reviews

    Dined on July 24, 2022

    overall3food4service3ambience3

    Made a reservation for four. Sat us right next to the mall entrance. That didn’t help the ambiance. Took 15-20 minutes to get our drinks. Extremely slow service. Server was nice. Food arrived after at least 45 additional minutes. Food was good. Had a mix of sushi, pasta, and salmon. Turmeric rice was flavorful, but had dried out/hard pieces. Ordered cheesecake and carrot cake. Both were 10 out of 10. Very loud with chatter and TVs blaring. Server next to us spilled drinks on a group’s table. Didn’t really clean anything up off the floor. Left orange slices and ice. Would recommend coming here on a weekday. Sit outside or close to outside.

    Kona Grill - DenverResponded 5 days agoWe apologize about your experience Wine Time. Our goal is not to meet, but exceed our guest's expectations. We are sorry we failed you. When you have time can you please contact us at 720-974-1300. We would like to talk to you about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
22. OT

    OpenTable Diner

    San Francisco

    7 reviews

    vip
    2.0

    7 reviews

    Dined on July 23, 2022

    overall2food1service1ambience3

    Overpriced for quality of food. Ordered 2 sushi rolls and they were basically inedible. Avocado egg rolls very good be so incredibly overpriced. My “double pour” drink that paid Extra for was truly a single pour so i can’t imagine what the single pour tastes like. Overall extremely disappointed in meal

    Kona Grill - DenverResponded 7 days agoWe apologize about your experience. If you ever have an issue when you dine with us please ask for a manager. We will make the situation right. When you have time can you please contact us at 720-974-1300. Thanks, Christian Kilgard Manager

    Report
23. C

    Calex

    Denver

    47 reviews

    vip
    3.0

    47 reviews

    Dined on July 23, 2022

    overall3food2service4ambience3

    One of us had the rib-eye and they brought it on a slab of wood and said be careful not to let the juice run onto you - if you have to warn diners about spillage due to your bad choice of plating management should think again. Mashed potatoes were bland and asked for salt and pepper which they brought in ramekins so had to use your fingers - again another unfriendly choice for your customers - do better. The other dish we had was the salmon and it was pretty good. Our waiter did a good job and we paid using the table top game pad which was convenient but something I’d expect to find in a burger joint - I guess if you have kids it’s a built in baby sitter.

    Kona Grill - DenverResponded 7 days agoWe apologize about your experience Calex. Our goal is not to meet, but exceed our guest expectations. We apologize we failed you. When you have time can you please contact us at 720-974-1300. We want to talk to you personally about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
24. S

    Suzie

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on July 23, 2022

    overall3food5service5ambience3

    While the restaurant is bustling, there is no reason to have the music so loud. It was very difficult to have a conversation among 4 people.

    Kona Grill - DenverResponded 7 days agoThank you for the feedback Suzie. We apologize that our music was too loud. Next time when you are in just ask for a manager to turn down the music. We will be more than happy too. We hope to see you again soon. Cheers! Christian Kilgard Manager

    Report
25. N

    Nettie

    Atlantic City

    235 reviews

    vip
    4.0

    235 reviews

    Dined on July 22, 2022

    overall4food4service5ambience4

    We loved the macadamia nut chicken! The sushi was good but the one with the soft shell crab had a strange aftertaste. The service was great and we will certainly come back again because we loved the round table and the convo with good food!

    Kona Grill - DenverResponded 7 days agoThank you for the amazing feedback. We hope you have a great day. Stay safe and take care. Thanks, Christian Kilgard Manager

    Report
26. A

    Audrey

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food3service1ambience3

    Food pricing is high for what you get. We also were seated for 20 minutes before getting our drink order taken or even getting water (it wasn’t very busy at all and there was plenty of wait staff floating around, and we were a small party). When we finally were able to get our order taken, it took another 20 minutes to get our drinks. Our food came out first.

    Kona Grill - DenverResponded 7 days agoWe apologize about your experience Audrey. When you have time can you please contact us at 720-974-1300. I want to talk to you personally about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard Manager

    Report
27. RS

    RaShondaH

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience5

    Amazing sushi and the appetizers were good. The service and atmosphere was amazing!

    Report
28. p

    prexiechase

    Chicago

    25 reviews

    vip
    3.0

    25 reviews

    Dined on July 17, 2022

    overall3food3service2ambience2

    Prime Rib was fatty. Came for Salmon and they ran out by 5:30 on Sunday. Had Sea Bass which was okay but fried rice was no longer part of the entree.

    Report
29. MM

    MicheleM

    Denver

    20 reviews

    vip
    3.0

    20 reviews

    Dined on July 17, 2022

    overall3food4service1ambience4

    The macadamia chicken was amazing, but the service really need some help. She made me feel cheap when I asked her if there was a happy hour on Sunday. When she delivered the food and sharing plates, she should on the far side of the table and passed us the food and plates. She did say be careful the plate is hot as she handed it to us. We asked for a small plate to share and the same thing.... she could have come to the other side of the table and placed the food and plates in front of us. Our waters were empty about half way through. She only asked if we wanted more after she brought the check. Maybe this is her first job???? She definitely needs some coaching!

    Report
30. OT

    OpenTable Diner

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5

    Was wonderful! Service was prompt and chef apologized for being short staffed and bought us an appetizer. I was happy to be enjoying my time and didn’t feel rushed. I will def be back! Food was OMG! Portions are huge I had to take some to go.

    Report
31. EI

    EILEENF

    Denver

    33 reviews

    vip
    5.0

    33 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5

    Happy hour sushi drinks and shopping! Awesome steak, seafood and salads.

    Report
32. BB

    BusyBee

    Denver

    23 reviews

    4.0

    23 reviews

    Dined on July 9, 2022

    overall4food5service4ambience4

    Food was delicious. Server was great but it took a really long time for our food to come out. They were also out of a couple items we tried to order.

    Report
33. EM

    EMDJ

    Denver

    4 reviews

    2.0

    4 reviews

    Dined on July 8, 2022

    overall2food2service2ambience1

    DJ music was so loud, you couldnt talk with the rest of your guests at your table. Found plastic pieces in my food. The other dishes were ok. We won't be returning.

    Report
34. SA

    SureshA

    Milwaukee

    3 reviews

    vip
    2.0

    3 reviews

    Dined on July 7, 2022

    overall2food1service4ambience2

    Average to below average, but expensive, food in nice setting. Very loud. It’s a good place to breakup with someone but not necessarily eat.

    Report
35. AV

    AlfredoV

    1 review

    5.0

    1 review

    Dined on July 7, 2022

    overall5food5service5ambience5

    The ambience was fenomenal food was so delicious and our server Sergio was on it definitely going back!!

    Report
36. OT

    OpenTable Diner

    Denver

    1 review

    vip
    5.0

    1 review

    Dined on July 6, 2022

    overall5food4service5ambience5

    Tyler was a fantastic. Service was wonderful!

    Report
37. OT

    OpenTable Diner

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on July 4, 2022

    overall5food5service5ambience5

    Excellent! Food was very good! Service was great! It had been a while since we had been here but will definitely be back sooner than later!

    Report
38. GH

    GosiaH

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Food and service were excellent. The only issue we had was with the table mixed up, our appetizer was delivered to a wrong table and our main course arrived before appetizers. Over all we had a great time.

    Report
39. PL

    PamelaL

    Denver

    6 reviews

    5.0

    6 reviews

    Dined on July 3, 2022

    overall5food5service5ambience5

    Excellent, friendly & upbeat service! Several managers stopped by our table to re-pour wine and ask how we were doing. Our server, Allyssia, was fantastic ! Food was fresh and delicious!

    Report
40. OT

    OpenTable Diner

    Denver

    36 reviews

    vip
    3.0

    36 reviews

    Dined on July 2, 2022

    overall3food3service4ambience5

    Great atmosphere. Fish $35/plate were very small portions and way too salty. Nice waitperson. Check your bill because we had 3 errors, even wrong wine was ordered. We love love the happy hour and will continue to come for that.

    Report