JW Steakhouse London at Grosvenor House

4.5
1652 Reviews
£26 to £40
Steak
The authentic steakhouse experience has arrived at London’s Grosvenor House on Park Lane. Offering tender hand-cut selections of dry-aged American USDA prime beef, grilled to perfection; crisp salads, fresh seafood, and mouth-watering desserts perfectly matched with great wines.

With over 250 rare, pre-prohibition, single barrel, and small-batch Bourbons, there is something for the novice and the connoisseur. A series of innovative tasting flights are also available and with our very own Jim Beam Single Barrel 11 years old (handpicked from the Jim Beam distillery in Clermont, Kentucky), guests can also enjoy a truly unique flavor that can’t be experienced anywhere else in the world.

JW Steakhouse: for the best steak in town.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
What 1652 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.0
value
Noise · Moderate
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MA
MayA
London
4 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great steak

K
Karolynp
Newcastle
22 reviews
Dined on November 24, 2021
Overall1food1service1ambience1

They served My Muslim friend bacon on the scallops despite us asking for no bacon. They honestly didn’t care and even tried to charge us for the scallops. Worst place ever! Muslims avoid!

NJ
NicolaJ
Yorkshire
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Steak cooked to perfection and the service was excellent. Couldn’t do enough for us. Quite pricey for drinks but well worth it.

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall5food5service4ambience4

“Burger was exceptional”

z
zizij
London
1 review
Dined on November 20, 2021
Overall4food4service3ambience4

Great food and atmosphere. The only thing is the service time. It took a long time to get our cocktails. However, Patrick was a great server and it is not the team's fault that they are low on staff. They did a great job.

A
Aidy
London
2 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Wonderful experience. The environment of the restaurant is great, slightly dimmed lights. Waiters’ service is nice and the food is brilliant.

OT
OpenTable Diner
London
3 reviews
Dined on November 14, 2021
Overall3food3service5ambience4

Steak was quite tough and knife blunt which made it difficult to eat. I didn’t want to say anything as was with a friend who I’d not seen for a long time.

Certainly not worth £42 for a 10oz steak. Service was great but meat a let down.

OT
vipOpenTable Diner
London
5 reviews
Dined on November 11, 2021
Overall1food4service1ambience2

Very disappointed with the service.
While the food was very good the service was poor
Virtually no interaction with staff. No questions about drinks before ordering. Limited interaction when taking order. Very limited attention after food was served

Overall really disappointed. We have eaten here several times before and the service was much much better and more attentive.

For the price paid for food the service was a complete let down. Disappointed and unlikely to return unless I could be convinced service would be improved dramatically.

CT
CTWoman
New York Area
43 reviews
Dined on November 11, 2021
Overall4food4service4ambience4

Every interaction, from the greeter to the person who discussed our drink preference to the main server and the final host concluding our dining experience, was professional and delightful in tone. The fresh crab cake appetizer was uncluttered with bread crumbs, the filet mignon was perfectly cooked and the much-heralded cheesecake was delicious with the appropriate (finally!) amount of graham cracker crust. All in all, everything a steakhouse and restaurant should be.

RT
RichardT
St. Louis
3 reviews
Dined on November 10, 2021
Overall5food4service5ambience5

Overall, this was a lovely experience at a wonderful American style steakhouse. The service was prompt, polite, and attentive without being intrusive.

HC
HelenC
1 review
Dined on November 8, 2021
Overall5food5service5ambience5

We had a fantastic time, the food was lovely and we would definitely come back again.

NG
NickG
Cambridge
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

Birthday treat magnificent food wonderful service

OT
OpenTable Diner
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

We ordered a couple of dishes and everything was great and well prepared. Price is reasonable with cozy services from every staff especially Kuh and William. We came for special occasion and it was a nice memorable afternoon for us.

OT
OpenTable Diner
London
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Excellent service

Report
c
vipcasugasa
London
22 reviews
Dined on November 6, 2021
Overall5food5service5ambience5

Absolutely delicious. Thank you! We will see you again soon.

MB
MaggieB
London
11 reviews
Dined on November 6, 2021
Overall5food5service5ambience5

From the moment we arrived, Genesis made our whole night so enjoyable. I was impressed that no only was she maitre d but was also making cocktails and serving drinks. She really looked after us throughout the night and I appreciate that.

The fillet steak was so good, with the mash, creamed spinach and bernaise sauce. We also shared a cheesecake for dessert and it was delicious. Such a good evening. We look forward to coming back.

OT
OpenTable Diner
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Best meal in London to date

F
oliverF
Miami
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

Viande excellente, parfaitement cuite.
Fish and chips également très bon. Service de qualité pour un steakhouse de référence sur Londres.

Report
OT
OpenTable Diner
Orlando
2 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

60th birthday celebration meal was excellent, service and hospitality amazing, can highly recommend eating here

A
Average
Cambridge
2 reviews
Dined on October 30, 2021
Overall3food4service2ambience4

Lovely restaurant, food was great, apart from my order of "organic vegetables" was in face a mixed salad, but the waitress wouldn't have it, so I just sent it back. Service wasn't great. Plenty of staff who seemed more interested in talking to each other than keeping an eye on tables. I had to leave the table to ask someone to take our wine order

S
Susanne
London
1 review
Dined on October 29, 2021
Overall5food5service5ambience4

Amazing food and service. The bread is the best I ever tastet!

T
Terryg
London
1 review
Dined on October 27, 2021
Overall4food4service3ambience3

Was a little disappointed with our visit. Service not as prompt as previous visits which was a shame.

OT
OpenTable Diner
London
1 review
Dined on October 25, 2021
Overall1food1service1ambience2

We are regular visitors to jw and the service we experienced this time was extremely poor , one of our party’s food ( battered fish and chips ) came out cold and uncooked in the middle , they did replace meal but we had finished our meals so she had to eat on her own , service was very very poor also , no drinks , was an very poor experience considering the bill came to over £200 , overall very disappointing !!! Will not be coming back

AE
AndrewE
London
1 review
Dined on October 23, 2021
Overall4food5service4ambience4

Lovely evening - great food. This was a special occasion for us celebrating a birthday and wedding anniversary. We stayed in the hotel and also booked this restaurant. The steaks were the best we ever tasted and we highly recommend the crab soup. We did not have room for the cheesecake but purchased one from the coffee shop the next day. Definitely worth a visit and we shall return.

GW
GordonW
Newcastle
3 reviews
Dined on October 22, 2021
Overall4food4service4ambience4

I travelled to JWM for my birthday, a short weekend in london, arrived just ahead of our meal booking, greeted warmly and offered a choice of table. Food, wine and service were excellent, my next rip to London will be the same hotel, great location, delicious food & wine and friendly staff

JC
JeanC
London
1 review
Dined on October 19, 2021
Overall1food1service1ambience3

Very slow service, wine was not chilled but they tried to tell us it came straight from their fridge (must be a very poor fridge) steak was just about warm and the jacket potato was almost cold. Very disappointing meal but the manager was very apologetic and tried to make amends so well done to him.

DB
DeirdreB
1 review
Dined on October 19, 2021
Overall2food2service2ambience3

Usually we have wonderful service, food and have enjoyed our visits here but this time it fell short of the usual. Sorry to say and the staff were apologetic and kind but it was not to the usual standard on this occasion. We would still recommend as hopefully this drop in service will not last long.

OT
OpenTable Diner
London
1 review
Dined on October 18, 2021
Overall5food5service5ambience5

All round great

PA
PaulA
1 review
Dined on October 16, 2021
Overall4food5service5ambience4

I found this restaurant to be perfectly pleasant and the staff to be excellent. They were very accommodating and at no point were we looking around for anyone to ask for more drinks etc, they were on it so the experience was spot on. The only thing I'd score down is value. Nice and everything but £28 for an old fashioned is a bit silly.

LD
LauraD
Mexico City
8 reviews
Dined on October 15, 2021
Overall5food5service5ambience5

We had a great meal, with wonderful service and great food. Loved it!

M
vipMarie
Chicago
3 reviews
Dined on October 10, 2021
Overall4food4service5ambience3

Our sons 16th

ME
MelisE
1 review
Dined on October 8, 2021
Overall5food5service5ambience3

Amazing food, great service but needed some music in the background.

OT
OpenTable Diner
London
10 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Excellent service and food as always

P
vipPreems
London
27 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Our friend’s 50th Birthday

DC
vipDCZin
Houston
12 reviews
Dined on October 1, 2021
Overall2food2service3ambience4

Misled by the reviews, for certain. The menu is attractive, but the food quality - specifically of the steaks - is not good. Some nice side dishes, but beyond that this was a disappointing meal. The waiter was trying hard to get everything right, but it also appears they are short-staffed, making even the service delivery difficult.

MM
MichaelM
London
1 review
Dined on October 1, 2021
Overall3food3service1ambience4

My steak was a little fatty and not as flavoursome as I expected.
Service was very slow and I thought the cost was high for what it was.

EG
vipEllisonG
London
3 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Always a great experience. One of my favourite restaurants!

M
Mandyd
1 review
Dined on September 30, 2021
Overall5food5service5ambience5

Excellent as always 👌 fab food and service, we've been coming here for years . Always our first choice

SM
ShivanM
London
1 review
Dined on September 25, 2021
Overall3food3service1ambience3

Food was average. Service is probably some of the worst I’ve had in London. Whilst the staff were friendly there was little to no attention after take food orders. Had to flag down staff on multiple occasions. Restaurant was not particularly busy and there seemed to be a lot of staff on the floor. Staff seemed more concerned with chatting or clearing away tables for the sake of it.

OT
vipOpenTable Diner
London
7 reviews
Dined on September 24, 2021
Overall5food5service5ambience5

Excellent as always - staff are friendly and professional.

FAQs

JW Steakhouse London at Grosvenor House is rated 4.5 stars by 1652 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.