Hy's Steak House - Waikiki

Hy's Steak House - Waikiki reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Ellis

   Hawaii1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server 'Annikin' was amazing! He was absolutely awesome and would recommend him always...everything was perfect. Ellis
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Hi Ellis, thank you so much for your positive review about Anakin! We agree, he is awesome... We'll be sure to praise him, and look forward to welcoming you back on your next visit!
   

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2. A

   Anna

   Los Angeles15 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wish I could give them more than 5 stars. The service was warm and perfect. I appreciated that we were able to share a steak. It left more room for all the other courses.
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Anna, we are so glad you enjoyed your experience at Hy's. Reviews such as yours is what we aspire to achieve every day with our guests, thank you so much, and we look forward to your next visit!
   

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3. L

   Lydia VIP

   Hawaii11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect Old Hawaiian style Steak House with excellent food and even more excellent service.
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Mahalo Lydia for your review! We are glad you enjoyed your service and experience with our team. We look forward to your next visit!
   

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4. C

   Craig

   Hawaii16 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been dining here many times over the past 30 years. It was excellent the first time and throughout. The food, service and ambience are the best in this State. We had the prime rib, garlic steak and steak poivre and all were done to perfection. And the service was impeccable. Would highly recommend Hys to anyone who is looking for an excellent experience.
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Aloha, thank you Craig for supporting us over the past 30 years. We are extremely glad to hear your experience has been consistent and that you view us as the best in the State of HI. We will be personally sharing this with our team to keep our staff motivated and inspired. Mahalo nui for your love and support and look forward to your next visit. Jason F. Hy's Manager
   

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5. N

   Nao

   Hawaii1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Everything was way over salty They dropped our soup so it took long time to get our food We ordered medium rare but came with over medium. Again took time to remake the dishes. There were regular customers of 8 parties sitting close to us left because the food were horrible. We wish we could have done the same without paying the over priced super salty over cooked food of $800 for 4 (2 were children)
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Nao, thank you for your feedback. If the food is not to your satisfaction, we are happy to prepare it the way you enjoy to ensure your satisfaction. We are sorry to hear that your experience did not meet your expectations. I would be glad to hear your feedback directly in more detail to help improve the quality of our restaurant at your earliest convenience. Please reach out to me, (808) 922-5555. Mahalo nui, Jason F. Hy's Manager
   

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6. F

   FUJISHIRO

   Hawaii9 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   10年ぶりに予約しました。店内は変わらずラグジュアリーな雰囲気、でも何だかざわざわしている気がして店内へ。席に着くも、ウェィターは呼ぶまで飲み物のオーダーを取りに来てくれなくて、お腹を空かせて行ったのでイライラしました。コースのエスカルゴは熱々でしたが、メインのポーターハウスが冷めていてガッカリ。これでは場所も悪いのにリピ無いです。ワイキキ中心の方が良いお店が沢山あります。
   

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7. K

   Kelly

   San Diego4 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   I had friends visiting to celebrate an 87th birthday. I told the staff and nothing was said. The service was terrible but when we finally received the food, it was good. There was a screaming child nearby throughout the entire meal. We will not go back.
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Aloha Kelly, a special occasion for an 87th birthday is a moment that should be celebrated with a wonderful memory. We are sorry to hear that your experience fell short of those expectations. At times, we may not acknowledge birthdays until after dinner is completed, and dessert is served. Our standard is to always present a birthday candle and a personalized dessert plate based on request. I'd like to personally invite you back to give you the experience you deserve. Please contact me, I would be glad to speak with you and understand your situation in more detail. Jason F. (808) 922-5555 Hy's Manager
   

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8. T

   Tomoyuki

   Hawaii2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Second time during are visit. Waiter forgot the wine, and also didn’t pour the wine timely. Empty glass for long time so we poured it ourselves: Also forgot one of our order and was included in the pay. Everything was very late. The first time visit to hy’s was wonderful. Of course the waiter was excellent. Because of the high class restaurant, we was expecting that level to all waiter.
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Hi Tomoyuki, thank you for your feedback. It seems your experience fell short of expectations. A server forgetting a wine or not pouring in a timely manner is definitely below our standard at Hy's. Lately, a focus for our team has been to ensure table maintenance is at the highest level. Due to your experience, I would be honored to receive direct feedback from you at your convenience. If you are open to it, please contact (808) 922-5555, it would be a pleasure to speak with you to help in the improvement of our service. Mahalo nui, Jason F. Hy's Manager
   

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9. K

   Ken

   Hawaii5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service in a unique interior. The oysters, caesar salad, rack of lamb and cherries jubilee were outstanding. A most memorable evening!
   

   Hy's Steak House - WaikikiResponded 3 days ago

   Thank you Ken for your wonderful review! We look forward to your next visit!
   

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10. R

    Rachel VIP

    San Francisco10 reviews

    4.0

    Dined on April 27, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    We always enjoy an evening at Hy’s, so we decided to try the Happy Hour menu. The cocktails were a good value at $14, but the appetizers were disappointing at 3 oysters for $16 and an extremely small chopped salad. The beef Wellington was decent, but the A5 “steak” was not good at all. It was chopped up bits of meat mixed in with diced potatoes. Unacceptable. Service was 10/10 as usual. We will be back, but only for drinks at Happy Hour or the full menu at dinner.
    

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