Hilo Bay Cafe

4.5
1065 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Fusion / Eclectic

Restaurants you may also likeView all

About

Contemporary restaurant with emphasis on innovative cuisine using fresh, local, and organic ingredients--a Hilo town favorite gathering place. Full food and beverage service with indoor and outdoor lanai seating and large room for special events. From nearly every seat, the restaurant has expansive views of Hilo bay, Mauna Kea, Hilo town, and the ocean. Full bar, original recipes, artisan sushi, and keiki menu. Large parties are welcome. Come as you are or come as your best dressed self--we appreciate both! Reservations recommended.
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
Fusion / Eclectic, Organic, Hawaii Regional Cuisine
icon/ic_clockCreated with Sketch.
Hours of operation
Monday thru Thursday 11:00 am to 9:00 pm
Friday and Saturday 11:00 am to 9:30 pm
Sunday CLOSED
icon/ic_phoneCreated with Sketch.
Phone number
(808) 935-4939
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Discover, JCB, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Casual Dress
icon/ic_chefCreated with Sketch.
Executive chef
Joshua Ketner
icon/ic_private_diningCreated with Sketch.
Private party facilities
Our bay front location offers a private dining space for hosting special occasions, luncheons, business meetings, family gatherings, receptions, reunions, holiday celebrations, and more. The space has a private lanai with ocean, mountain, and bay views. Full food and beverage services are available for cocktail and pupu parties, banquets, fully plated meals, and more. Choose from our Event menus or request special accommodations to match your budget and preferences.
icon/ic_cateringCreated with Sketch.
Catering
We are currently not offering off-premise catering.
Open Google Maps
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
icon/ic_cross_streetCreated with Sketch.
Cross street
Kamehameha Street
icon/ic_parking_detailsCreated with Sketch.
Parking details
Our private parking offers quick, comfortable access to the restaurant. Covered handicap stalls available only a short distance from elevator.
icon/ic_public_transitCreated with Sketch.
Public transit
Banyan Drive pick-up and drop-off site for public transportation. Available Monday through Saturday from early morning until 4 pm.
Additional
Banquet, Bar Dining, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine
What 1065 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
92% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
TC
Hawaii
1 review
Dined 3 days ago
Overall 4food 4service 4ambience 4

Vegetarian special sold out with a 7 pm reservation which was really disappointing because it sounded wonderful. Brussels and mushroom app was amazing. Pot pie mediocre. Chirashi unbelievable. And most of all bartender was impeccable... all drinks were awesome but saketini on another level!

Report
Helpful
SB
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

My husband and like to go there on our anniversary. The food is delicious. Service is great. If your getting up in years it will be nice being able to go up to the dinning room in an elevator.
We have only gone to dinner there but I think I am going to ask him to take me there for lunch.

Report
Helpful
C
1 review
Dined 3 days ago
Overall 1food 2service 3ambience 2

The service was very good but the seat we where in it was very hot even with a fan blowing on us the food was just ok I had the Filet steak little over priced for what you got

Report
Helpful
OT
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Date night with my husband was wonderful. We had our wedding reception here at Hilo Bay and we love going back to enjoy and. Remember our special day!

Report
Helpful
ML
Sacramento
49 reviews
Dined 3 days ago
Overall 4food 4service 5ambience 5

Two of us had lunch on the lanai overlooking the bay -- it was shaded and comfortable and lovely. Overall, the restaurant is designed in a sophisticated minimalist way that I appreciate very much. The menu, too, reflects this. Everything has a special touch.

Report
Helpful
E
New England
14 reviews
Dined 7 days ago
Overall 5food 5service 4ambience 5

Food was delicious! Great final meal for us in Hawaii!

Report
Helpful
AN
1 review
Dined on November 3, 2018
Overall 5food 5service 5ambience 5

This is one of our must go to restaurants when in the Hilo area.

Report
Helpful
A
Hawaii
1 review
Dined on November 3, 2018
Overall 5food 5service 5ambience 5

Table was available on time, great outdoor weather, good service. Local fresh fish (mahimahi) was perfectly cooked on fish and chips. Fresh local greens. A favorite Hilo restaurant.

Report
Helpful
k
Hawaii
1 review
Dined on November 1, 2018
Overall 4food 3service 5ambience 5

since you asked. the burger was dry....not pleasing.

the afterglow cocktail was great!!

very warm and humid on lanai....maybe chose to sit inside if there is a next x.

service was good tho we had to go and look for someone to get the bill...mahalo.....

Report
Helpful
CS
New England
3 reviews
Dined on October 31, 2018
Overall 4food 3service 5ambience 4

We enjoyed our meal and they had good keiki options too.

Report
Helpful
EK
New York Area
4 reviews
Dined on October 30, 2018
Overall 3food 3service 4ambience 2

Everything was fine, except the seating was tighter than usual with chairs bumping and difficulty getting in and out of seating because of lack of space between tables. Not something I've normallly experienced at the restaurant, a bit of a disappointing surprise, esp. when dining with elderlies. The tightness of seating also took away from the usually pleasant view from the dining room, major views are the neighboring diners.

Report
Helpful
GH
1 review
Dined on October 30, 2018
Overall 4food 4service 5ambience 4

Great food. Friendly staff who take their time assuring fabulous service. Staff interaction is a positive reason for a customers returning.

Report
Helpful
WD
San Francisco
3 reviews
Dined on October 27, 2018
Overall 4food 3service 5ambience 3

No return of my phone call verifying my dinner reservation via Open Table prior to my reservation. Onion rings could be less oily as a bite pulled out the inner onion itself. Open air seating inside the restaurant was humid and very warm for dinner, no ventilation. Service person was excellent

Report
Helpful
AN
Hawaii
1 review
Dined on October 23, 2018
Overall 5food 5service 5ambience 5

The atmosphere was enjoyable. Great menu options, which included vegetarian selections. The food was very tasty and the service was excellent.

Report
Helpful
C
Salt Lake City
11 reviews
Dined on October 17, 2018
Overall 5food 5service 5ambience 4

Always great at HBC

Report
Helpful
AP
1 review
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

Fantastic meal at HBC! Loved my surf n turf bowl and the desserts were amazing. Most impressed by how good the Keiki menu was. Best chicken tenders - homemade and fresh! We will come here for all our special occasions.

Report
Helpful
AM
San Francisco
1 review
Dined on October 14, 2018
Overall 5food 5service 5ambience 4

Consistently fresh, excellent quality locally sourced food, wonderfully prepared and served by a friendly, efficient staff. We use this place for special occasions such as birthdays, holidays and visiting mainland guests. We recommend Hilo Bay Cafe with thanks and aloha.

Report
Helpful
RG
Hawaii
5 reviews
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

Consistently good food and always have at least a couple vegan options. Also have gluten free. Amazing views of the bay and some outside seating. Love going there!

Report
Helpful
MC
1 review
Dined on October 13, 2018
Overall 1food 2service 1ambience 3

Servers need more personality. Service was slow and food was moderate. Not very satisfied for spending $200 on dinner and drinks.

Report
Helpful
OT
1 review
Dined on October 13, 2018
Overall 4food 4service 4ambience 3

We really enjoyed our waiter Pa'ele. He was very informative and friendly.

Report
Helpful
FM
Washington DC
1 review
Dined on October 8, 2018
Overall 3food 4service 1ambience 4

nothing wrong with the table service but something went wrong in the kitchen so the waiting for food was VERY LONG.Extra popcorn and peanuts did not really help.

Report
Helpful
JG
Hawaii
2 reviews
Dined on October 7, 2018
Overall 5food 5service 5ambience 3

Service and food were excellent. Wish they had a wider variety of cocktail drinks as well as maybe some pasta dishes

Report
Helpful
VL
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Love this place! Went for a special dinner and everything was great! Food was delicious and many things to choose from. Had to answer a phone call and an email about my reservation after making it butnother than that it was great!

Report
Helpful
BB
San Francisco
1 review
Dined on October 2, 2018
Overall 2food 2service 2ambience 3

We have really enjoyed HBC in the past and are willing to think this one night was just not a good night. That said, it was understaffed and very disorganized. And, the food was not its usual quality. I know they are staffing up again after the volcano....so, we'll try back again soon.

Report
Helpful
KN
Sacramento
1 review
Dined on September 27, 2018
Overall 5food 5service 5ambience 5

We are celebrating our anniversary for the week. Several people listed this place as a “can’t miss” for our trip. Food was amazing. Waiter was very helpful with his recommendations for things to see/do. I only wish we had gone during daylight to enjoy the view. We sat outside on the deck and I remembered the water front location!

Report
Helpful
EG
New England
3 reviews
Dined on September 26, 2018
Overall 3food 2service 3ambience 3

Starters came out with our entrees, my boyfriend ordered the spicy tuna rolls and the everything but the bagel sushi rolls which you could hardly distinguish what you were eating.

Report
Helpful
EK
New York Area
5 reviews
Dined on September 26, 2018
Overall 3food 4service 2ambience 3

Generally good, but on this visit when I specifically repeated we had a time constraint to our meal, the service was exceedingly slow, even absent for the first 10 mins. after our seating. A bit of a surprising disappointment.

Report
Helpful
RT
San Francisco
1 review
Dined on September 4, 2018
Overall 5food 5service 5ambience 3

The food was quite good--much better and more creative than in the past. The dishes were nicely plated. The service was attentive and prompt.

The only drawback was the noise--crying babies and loud families were not conducive to an adult setting.

Report
Helpful
H
1 review
Dined on August 18, 2018
Overall 4food 4service 4ambience 4

It was very good! But when we ordered additional drinks it took long time before they arrived.

Report
Helpful
MB
1 review
Dined on August 17, 2018
Overall 3food 3service 5ambience 2

I made the reservation for my husband and I to enjoy for our 19th wedding anniversary. After a short wait we were seated outside over looking the water as I had asked for a view. It was super hot and there are no fans outside. The server was very nice and wished us a happy anniversary. I had said I wanted champagne in my reservation and my champagne was not cold. Shortly after our arrival a extended family with five small children were seated next to us and they were visiting and of course loud. We have five kids so similar to eating at home. My sushi was not cold, my husband's dish was okay. Not very memorable or special , we didn't drink anything else, skipped dessert , and were glad to get back into our airconditioned vehicle. The view was excellent and nice table inside or some outdoor fans would be great in the future. This place seems very clean and the décor is modern and fresh. Was about a hundred bucks before tip, we normally spend a lot and would have ordered more had we not been sittiing next to a loud table. The restaurant was not full and the family could have been seated else where. We could not even hold a conversation. It was our Anniversary, no ROMANCE! I had asked for an intimate table.

Report
Helpful
J
Hawaii
4 reviews
Dined on August 17, 2018
Overall 5food 5service 5ambience 5

Consistently delicious with outstanding fresh fish.

Report
Helpful
FP
Charlotte
14 reviews
Dined on August 15, 2018
Overall 4food 5service 4ambience 3

We were ecstatic to find Hilo Bay Cafe. It clearly is one of the better restaurants on the Hilo side of the island. We had dinner there twice during our vacation there. One of the few restaurants on the island that could make a decent martini. Everything on the menu was outstanding. Our servers were excellent especially Molly and we will certainly return on the next vacation there.

For restaurant management... may I suggest you understand lighting and ambiance. The blaring can lights after sunset were a bit much and had the ambience of a dinner. Dimming the lights with perhaps some fairy lights on the outside and candles on the tables could take this restaurant to a another level.

Report
Helpful
FP
1 review
Dined on August 14, 2018
Overall 5food 4service 5ambience 3

Lovely for small group get-togethers, lunch, birthdays and special occasions. Locally sourced ingredients predominate. Good sushi bar and great cocktails.

Report
Helpful
OT
Adelaide / SA
1 review
Dined on August 14, 2018
Overall 5food 5service 5ambience 5

Thank you great

Report
Helpful
DP
1 review
Dined on August 11, 2018
Overall 5food 5service 5ambience 5

OMG....We gathered here for our Red Hat Society luncheon! The service was really fabulous! Our waiter was Mathew and our hostess was Gina. They were both so accommodating to all our needs. Our meal was so delicious! My sistahs and I had a great time chatting and enjoying the great scenery. We will most definitely tell everyone we know of the great service, great meal selection, and great view we experienced at the beautiful HILO BAY CAFE!

Report
Helpful
B
Hawaii
1 review
Dined on August 10, 2018
Overall 5food 5service 5ambience 3

Waitress was very attentive, but not hovering. Food was great. Water glasses always refilled. My friend & I talked and ate for 2 hours and no one rushed us out the door (there weren't other customers waiting). Very comfortable. On a side note ... I had been hospitalized recently and one of the things on my "recovery to-do list" was to go to HBC and order their grilled cauliflower appetizer. It was wonderful.

Report
Helpful
BT
1 review
Dined on August 8, 2018
Overall 5food 5service 5ambience 5

Great food and drinks at reasonable prices, and with great views of Hilo Bay!

Report
Helpful
JM
Hawaii
3 reviews
Dined on August 7, 2018
Overall 5food 5service 5ambience 5

Food and Atmosphere was awesome! Roy and his crew at the sushi bar takes pride in their job. A must eat is the Eggplant Parmesan Custard!

Report
Helpful
G
1 review
Dined on August 7, 2018
Overall 4food 4service 1ambience 5

It was our first time there. We loved the balcony overlooking the bay, and we will most likely go again. Only two complaints: the slow service, due to not having enough waiters, and the music coming out of a speaker above our heads. Every song had lyrics, which made it difficult to carry on a conversation.
PS: I really appreciated the elevator. Stairs are hard on my old knees.

Report
Helpful
E
Stuttgart Area
2 reviews
Dined on August 7, 2018
Overall 4food 4service 5ambience 5

Great food! Super location with tables looking out at the water. Excellent menu and many Gluten Free choices (which was VERY important to me, celiac). The service was 5 star!

Report
Helpful
1
2
3
27