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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 27 times today

Hilo Bay Cafe

4.3
966 reviews
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$31 to $50
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Fusion / Eclectic
Top Tags:
  • Waterfront
  • Scenic View
  • Local Ingredients
Contemporary restaurant with emphasis on innovative cuisine using fresh, local, and organic ingredients--a Hilo town favorite gathering place. Full food and beverage service with indoor and outdoor lanai seating and large room for special events. From nearly every seat, the restaurant has expansive views of Hilo bay, Mauna Kea, Hilo town, and the ocean. Full bar, original recipes, artisan sushi, and keiki menu. Large parties are welcome. Come as you are or come as your best dressed self--we appreciate both! Reservations recommended.
Dining Style
Casual Elegant
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Cuisines
Fusion / Eclectic, Organic, Hawaii Regional Cuisine
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Hours of operation
Monday thru Thursday 11:00 am to 9:00 pm
Friday and Saturday 11:00 am to 9:30 pm
Sunday CLOSED

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Phone number
(808) 935-4939
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Payment options
AMEX, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Joshua Ketner
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Private party facilities
Our bay front location offers a private dining space for hosting special occasions, luncheons, business meetings, family gatherings, receptions, reunions, holiday celebrations, and more. The space has a private lanai with ocean, mountain, and bay views. Full food and beverage services are available for cocktail and pupu parties, banquets, fully plated meals, and more. Choose from our Event menus or request special accommodations to match your budget and preferences.
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Catering
We are currently not offering off-premise catering.
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Neighborhood
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Cross street
Kamehameha Street
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Parking details
Our private parking offers quick, comfortable access to the restaurant. Covered handicap stalls available only a short distance from elevator.
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Public transit
Banyan Drive pick-up and drop-off site for public transportation. Available Monday through Saturday from early morning until 4 pm.
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Special events & promotions
We would love to help you plan a unique event that suits your budget, needs, and expectations. Our award-winning cuisine, attentive staff, and spectacular backdrop have proven to be great ingredients for special occasions. For more information, please contact our Events Coordinator, Tantra Bates, at events@hilobaycafe.com.
Additional
Banquet, Bar Dining, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine
What 966 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.0
value
Noise · Quiet
90% of people would recommend it to a friend
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3.0Dined 2 days ago

Went half an hour before closing, hostess warned me kitchen would be closing soon. It felt a little rushed and it was apparent the staff was trying to be polite even though they probably wanted us to get out of there on time. It's the second time I've experienced this at this location. So definitely plan to go ahead of time to avoid the rushed feeling to order and eat quickly.

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3.0Dined 2 days ago

We've had our server Fabian before and he was excellent, but don't know if it was busy or short handed, but service was bad. Plates weren't cleared quickly like they usually are, water wasn't filled. We had to ask. We had to ask for chopsticks, shoyu and the small dishes for the shoyu. My husband's rainbow roll did not come with the rest of the appetizers, which also included a plate of sushi so don't know if it was overlooked. Noticed the other tables had to ask for the check, like they had to look for someone. We were seated in the back room.

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5.0Dined 5 days ago

Beautifully situated on the Hilo Bay. I had the salad with homemade spam, mostly out of curiosity. The spam was delicious! My husband had a hamburger which I almost leapt across the table to try. He said it was the best burger he ever ate. The service was very good. They had a good wine and cocktail menu. We really enjoyed this place.

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4.0Dined 5 days ago

Good food, great location. During daylight the view of the bay and toward Mauna Kea is beautiful.

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5.0Dined 5 days ago

Customers since inception, a favorite place. Especially grateful using OpenTable. Good wine list, but need more international choices. It'd be an exciting adventure with different wines suggested by Randy of Grapes on a month or two schedule. Also, great, friendly sushi bar. Mahalo for the fun, HBC!

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2.0Dined on May 14, 2018

Had to wait 15 minutes for my table to be ready. People who came in after my party without reservation got seated first. Color of skin matters here. We were put in a corner in back of the restaurant. Food was cold (they said it went to the wrong table)

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4.0Dined on May 14, 2018

We've had dinner here 3 times, each time for a special occasion such as an anniversary or celebrating a milestone. 2 out of the 3 times the food has been absolutely excellent, and the mixed drinks outstanding - especially the house exotic offerings. However this last visit, we found the biscuits to be slightly underdone, and the ratio of mushrooms to potatoes that accompanied the steak was overwhelmingly in favor of the mushrooms - the potatoes were a paltry afterthought, but the steak itself was the usual perfectly seasoned and broiled local beef. The Lilikoi Cheesecake dessert was, however, so unbelievably out of this world that we hope the Food and Drug Administration doesn't discover it- they'd insist on making it a Schedule 2 drug!
The hostess was very attendant to our requests and our experience this time was almost perfect. Especially considering the dessert, the facility, the service and the overall experience, we look forward to dining there again.

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2.0Dined on May 14, 2018

I’ve eatwn here numerous times, that’s why I know it’s usually ok
.. but I made reservations for mother’s day.. gave me a table in doorway which is my least fav table.. ask to move and she said no.. so ended up sitting at bar.. service was horrible.. had to literally ask for everything. Got popcorn but was so stale couldn’t eat it. was leisurely talking and waitress let me know I better hurry up because 2 was the last seating and I wasn’t going to get to eat. What a horrible Mother’s Day lunch. Should have chosen somewhere else. I’m a regular.. so this was disappointing. I’ll make different choices from now on

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5.0Dined on May 13, 2018

Fast & Courteous Service ! Food was great .. Hamachi Sushi, Huge Battered Onion Rings with Ginger Ale & Lilikoi Passion Iced Tea was the perfect way to start our meal!! Fish and chips and bleu cheese burger quite a combo ! Dessert was ono! Sweet & Salty Sundae w/ glazed Mac Nut/cherries , hot Fudge drizzled over Warm Brownie Bites and vanilla 🍦 Ice Cream and the Molten Lava Cake was the bomb too 🍒🌋💕🍦Savor the Flavor!!!

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5.0Dined on May 13, 2018

Another great meal at Hilo Bay Café where we try to dine every six weeks or so. Our recent dining experience was for Mothers Day and we were pleased with the selections offered. Service was outstanding.

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4.0Dined on May 13, 2018

Mother’s Day

Bar crowd was very loud which is normally okay but they stood next to small tables in bar. Noise was obnoxious for table guests. Good and service were good

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4.0Dined on May 13, 2018

We eat here all the time and love it. Unfortunately this time I ordered the chicken breast sandwich with avocado and bacon. I've never had anything at Hilo Bay that was as bleh as this sandwich was. I was surprised. I'll keep coming to the restaurant, but I hope this was a one time event. It would be too bad if the usual high quality of Hilo Bay started to go downhill.

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3.0Dined on May 12, 2018

Have been there several times before and had excellent service and food on previous occasions. Unfortunately we had very poor and extremely slow service and the food was mediocre. Our swordfish was raw not medium as they said chef recommended.

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2.0Dined on May 8, 2018

We have been here many times for special occasions and happy hours. But itʻs been a few months and we went to take some friends visiting from out of state. We were very disappointed in the service and food. I ordered sushi; the fish was not fresh and it was mediocre. Our vegetarian friend ordered a dish that somehow came with meat, and had to be reordered, so by the time it came the rest of the party was mostly done with our meals (and we even mentioned this person was a vegetarian--AND it was supposed to be one of the "vegetarian selections"). Cocktails were not on time; nor were they followed up ("would you like another one?"). Nothing was addressed by management until I complained, only then was the mistaken meal taken off the bill. The waiter had zero personality and seemed distracted and disengaged. I have no incentive to go back.

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4.0Dined on May 5, 2018

The restaurant has nice views of the bay if you are lucky enough to be seated outdoors. The restaurant has a simple clean modern decor. Convenient parking is available.

Food was creative and fresh. Service was a bit odd. You felt they were do you a favor by bringing you the food.

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4.0Dined on May 2, 2018

Enjoyed it.

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3.0Dined on April 29, 2018

I have been going to Hilo Bay Cafe since it first opened, and while the food remains good, unfortunately the service seems to be suffering. Every time I go in the faces have changed, and the service the last several times has been very below average for the cost of the meal. Waters not filled, empty wine glasses remain on table with no offer of a refill, and in general poor service. One of my last dinners there the waitress was so down I almost asked her if there was a personal problem at home (luckily I kept my mouth shut, haha)
It is a shame because there are so few nice dining options in Hilo, especially to celebrate a special event (in this case our anniversary)
I truly hope Hilo Bay can rectify this problem so that long time customers like myself don’t turn elsewhere.

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5.0Dined on April 26, 2018

HBC is always a great place to dine in Hilo for an all-around, guaranteed fantastic dining experience! Tasty food, great ambience and warm, friendly staff, what more could you ask for!?

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5.0Dined on April 25, 2018

Great sushi and service.

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3.0Dined on April 25, 2018

Service was just average, ask for lemon for my water when initially served & never got any. Fries were soggy & "limp" & waited linver than acceptable to take our dessert order, that it made it easy for us NOT to order.

IF not for the sushi & especially the sushi chef Roy- I would not come back:(

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5.0Dined on April 23, 2018

Had a friend visiting from the Mainland and only had a couple of hours to catch up. Hilo Bay Cafe was the perfect spot. We sat at an outside table. Our waiter was patient and kind as we decided on menu choices (took us a while between talking). Beautiful view, good food, and nice employees.

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5.0Dined on April 22, 2018

GREAT FOOD VERY DELICIOUS . I was seated on time very nice view of the ocean.

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4.0Dined on April 22, 2018

Overall a pleasant experience. Ribeye was excellent.

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4.0Dined on April 20, 2018

As usual, good eats & superb view of Hilo bay. The waiters on our previous visits were all very nice and accommodating. This visit, the waiter was not as hospitable...seem like he had a problem being our waiter. We wanted to order desserts but he never asked. Simply brought the check as if to say "it's time for you to go."

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5.0Dined on April 20, 2018

The menu is varied and offers many delightful and creative options. The old standards like fish and chips and hamburgers are incredibly fresh and delicious. Not a smidgeon of grease in the fish and chips. The fish was Ono (that day) and prepared in Panko and they were light, fresh and so tasty. We will be back and bring friends!

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5.0Dined on April 19, 2018

Wonderful setting on Hilo Bay! Food is always delicious, service excellent and you cannot beat the amazing setting and ambience! A fantastic experience all around.

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4.0Dined on April 18, 2018

Food as usual was excellent. Wild boar should either be taken off the description or put more on the dish. That was the only disappointment of the meal. The dish itself was very good. Maybe more bread to get all the excellent broth. We will be back again soon.

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5.0Dined on April 15, 2018

Quick & EZ reservation via Online! Service and Food was excellent! Love the popcorn! Love the ambiance! Love the tasty local food! Happy Dance! :D

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5.0Dined on April 14, 2018

Loved it, we’ll come back

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5.0Dined on April 13, 2018

Food was, as usual, wonderful. So was Sean’s service. My friend said the Portuguese bean soup was the best she’s had. The mushroom lettuce cups were great. I always order those to share. And, of course, lunch wouldn’t be an occasion without an old fashioned passion.

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5.0Dined on April 13, 2018

Lovely setting and an inspired, inventive menu. Our server was a bit uneven -almost distracted - but it was fine. We first sat at the bar for a drink where Tyson runs things very knowledgeably and warmly. I can see why this restaurant is always high on all the lists of Hilo eateries.

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5.0Dined on April 12, 2018

Awesome. Really awesome

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5.0Dined on April 10, 2018

Food was amazing. Everything was so fresh. Our service was spot on. I can’t wait to return.

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4.0Dined on April 10, 2018

Great food and great service. Everyone enjoyed it. Great place to eat as a visitor to Hilo.

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4.0Dined on April 8, 2018

Have been to this venue each of the past 3 years. Food excellent as was service. Only draw back is the physical layout but they make it work. Outside seating probably best option depending on where they place you

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5.0Dined on April 7, 2018

We ordered the cauliflower appetizer, fish and chips, and Hanaoka coconut limeade. Service was friendly. Food was yummy. We left full and satisfied. Huge improvement!

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4.0Dined on April 4, 2018

Booked here because 4 friends were attending the Merrie Monarch Festival and we wanted to also have a memorable luncheon.
Hilo Bay Cafe didn’t disappoint! Food was delicious I highly recommend the crispy Taro Quinoa Burger with slivered beets. Fish & Chips were also praised at our luncheon table. We were seated at a table with a lovely view, I will surely book on Open Table for next year’s Merrie Monarch Festival outing with friends.

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5.0Dined on March 31, 2018

Usually this is our favorite place to eat in Hilo. But Friday the Chef was too experimental on his cuisine. My husband ordered Orange Chicken. There was nothing orange about it. Table behind us ordered it also and c/o is wasn't the type of Orange Chicken they were expecting. The fish cooked to perfection had pureed olives on top. Overwhelmed the entire plate including the fresh vegetables. Olives on Ono is not ono. We will go back as the sushi was excellent and onion rings dynamite.

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5.0Dined on March 30, 2018

This is one of my son’s fave restaurants so we celebrated his 6th B-day here last night. Made reservations, the wait was a tad long after we arrived but it was OK. Food was very good, waitress very kind and informative. I asked for an outside table and the view of the bay was quite spectacular.

To me this restaurant has good food but I have experienced poor service in the recent past, as if the waiter didn’t care for our presence. But that was a different time. Yesterday’s experience was quite pleasant.

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5.0Dined on March 25, 2018

Everything was great!!

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