Fortnum & Mason Diamond Jubilee Tea Salon

Always a good place for traditional afternoon tea

Very good service - made children very very welcome.

Delicious...go hungry because it is very filling. The Victoria Sponge was fantastic.

Jose made it wonderful

I am at F&M Evers Time I am in London and I love being there. Especially for afternoon tea but also for lunch

Fantastic afternoon tea with options on sweet, savory, vegetarian. Plates refilled as they get empty and the scones were perfect. Would recommend this to anyone looking for a high class traditional afternoon tea in London.

Our favourite place to have afternoon tea. However on this occasion ladies room was messy and dirty. Also which was very concerning, a vegetarian plate of sandwiches was given instead of Vegan! This was only realised once eaten then when questioned waitress confirmed the mistake. Luckily for us it's a lifestyle choice, if it had been dietary it could have been worse.

I also feel that the whole process of the experience wasn't explained very well. It's only as we'd been before we knew what we were entitled too.

A wonderful experience....definitely another one from our bucket list.
It was like entering another world, not sure if I would like it to be my world.
Staff were wonderful. Thank you for making my husbands 50th birthday tea an experience we will not forget!

We selected this tea based on the recommendation of a friend who lives in London. Overall the experience was good but not great for the price. All the food was very good but the service was not. We weren't in a rush and didn't mind that tea and food took a little time to be served. What was irritating was having to ask multiple times for simple things like having our water refilled. Once we received our bill and saw that the service charge is automatically added we figured the staff must not be too concerned about excellent service and we didn't add any extra tip.
If I were to book tea in London again, I will try another place.

Lovely. We appreciated everything. Very generous even asked if we wanted to bring some home in a box. Superb!

Was a pleasant afternoon tea but was expecting more ....a “something” was missing ... not as special as I would have imagined it to be ...

Fantastic experience, wonderful setting and fabulous fresh, tea, pastries and sandwiches. Staff extremely informative and helpful and nothing was too much trouble.

This was one of the better high teas that I’ve been to! Our service was excellent!

A wonderful afternoon tea on offer that caters for all, with a wide variety of menus for food and tea!

I have been at Fortnum & Mason for tea a few years ago and loved it. But this time around the experience was less than pleasant. Mainly due to service or lack of it. The waiters were not attentive at all. They did not look at guests or come every so often to see if a guest may need anything. We had to wait 15 minutes for our order to be taken. Then each time we needed something, I had to actively ask someone. The place was busy, but it should not affect the customers. The lack of service really spoiled the whole experience. Afternoon tea is not cheap here, so customers really should get the best value for money. Unfortunately, this was not the case for me.

We visited the tea salon for the first time on Saturday as a surprise for my husband. The reception are was a little crowded and noisy (about 4pm) but we were seen promptly and took a seat to wait for our table. After only 5 or so minutes we were shown to our table and the noise level dropped considerably. We were served with wonderful attentiveness (thank you Bliss!) and thouroughly enjoyed our tea. We were offered additional sandwiches and cakes and copious amounts of tea. Might have been helped by our champagne! We loved the Afternoon Blend and bought a box on ouir way out. It was a great experience and one which we would love to repeat again sometime.

Appreciated the easy order of a vegan menu. The tea service is tasteful, responsive, and delicious.

A place with that something special to spend an afternoon with that someone special....attentive service without being intrusive ....amaze balls

The Salon has a beautiful interior and was very impressed with the afternoon tea selections. Overall we were well cared for and would highly recommend!

Previously I would off but after this experience no
We were left for ages before order was taken then when raised it still left.
Staff were very unattentive
very disappointed as was for a friends birthday

The service was wonderful, the food delicious, it should be on the list of any person that likes taking a break for tea.

This was a birthday treat that I spent with my husband. We thoroughly enjoyed ourselves and this was something I’ve wanted to do for years. We had to wait a bit after asking for extra tea & sandwiches. Loved that we were able to take extra bits of cake home!

The vegetarian option was, quite frankly, mediocre. While I ate meat, I had high tea at Fortnum & Mason and I enjoyed it immensely. By comparison, the meat-free option was poor. I would not have thought it necessary to include gelatin in every cake. Even this I can understand but surely it would be easier to serve similar cakes without gelatin than to serve entirely different ones with inferior quality? I would recommend Fortnum & Mason's high tea to a meat-eater but I would advise vegetarians to steer well clear. My companion described one of the cakes as 'something you might find in the vegan section of a health foods store.' I am unpleasantly surprised that you find it so difficult to provide decent vegetarian food, especially since vegetarians are not particularly difficult to cater for. The sandwiches were fine but I would expect more from you. Tea at Fortnum & Mason should be a luxury but I was left disappointed. I dread to think what you serve to vegans.

(Note: the review above was written by my 12 year old daughter. She was given tea for two at Fortnum & Mason as a gift by very generous friends of ours. I did not go with her as I cannot eat sugar or wheat, which makes high tea pretty implausible for me. But we really did not expect the vegetarian options of cake to be sub par as we did not expect - and reasonably so, we thought - there to be MEAT PRODUCTS in pastry. Or as my daughter points out, surely it would be possible to make equally delicious cakes without using pork or beef. We don't mean to labour the point, but she'd been looking forward to this for weeks and weeks).

Pros
- Friendly, polite staff
- Large variety of tea
- Afternoon tea menu allows for unlimited refills of pastries and sandwiches during the 2 hour sitting
- Beautiful department store

Cons
- Both dining rooms in the tea parlour fill up quickly on the weekends for afternoon tea. The waitstaff can be hard to get ahold of during this peak period.

Absolutely outstanding service food and vibe. One of the best highlights of my visits to London. My fiancé looked at me half way through our afternoon tea and said “we will be back very soon”.

Delicious food with endless refills. Staff are lovely and the restaurant is v glam. Highly recommend. We’ll be back!

A Truly excellent service and delicious afternoon tea. Would highly recommend these cakes and sandwiches. What a treat 😁😁

Having had afternoon tea in other comparable venues we found this experience disappointing!!! No check on whether we required top ups and not even offered cake from the cake tray!!

A beautiful salon and great service. But I think it is too expensive. The food didn't match the price.

One word: wonderful!

I feel like it is one of the best places to have your first afternoon tea in London. The atmosphere was great! As the portion of food is quite large, so I would recommend you to have a light lunch before you come.

It was way too expensive. There was no possibility to share the afternoon tea. But nice atmosphere though.

Very nice afternoon to celebrate our anniversary

Very special for a special occasion with plates refreshed as required and excellent service.

Wanted to treat my husband’s niece who is a student in London to a traditional English tea. I have not seen her in a couple of years and we enjoyed our time catching up. Service started out impeccable but then no one came to refresh our teas. We asked to hold off on cake and next a manager came over and said essentially we had overstayed our allotted time and needed to leave in 15 minutes. When I made the reservation through OT I don’t recall being informed of a time limit? The bill was ll8 pounds. Deptartment store lovely but won’t ever go back for tea.

The live music of the piano was astounding. We enjoyed every minute spent there

Fortnum & Mason are surely the masters of afternoon tea. They have a wide range of teas, excellent scones and cakes. They cope well with dietary issues too.

The Diamond Jubilee Tea Salon at Fortnum and Masons is a singular exoerience for high tea in London and it was an amazing experience for Valentine's Day. My only issue is that the wait staff took too long for everything and were not very forthcoming with information, if we had known that they would refill all our food choices and much as we wanted, we would've planned accordingly. And we never knew that we could've sampled other teas because we were never offered, our tea sat cold and empty for the majority of our 3 hour tea. Other than that, exceptional. They had gluten free options for all their main food selections and there is no need to order it ahead.

An excellent experience in this unique venue. The food was excellent and varied with plenty of choice. The stars of the show were most definitely the staff whose attitude to customer care and attention to detail were the best we have ever experienced.

Very nice atmosphere and the lady served our table was an amazing lady called Kelly. I wish to come back someday again. Thank you F&M.