Fortnum & Mason Diamond Jubilee Tea Salon

4.4
10965 reviews
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£41 and over
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British
Fortnum & Mason's award-winning Afternoon Tea has been an essential part of Piccadilly visits - for Fortnum's visitors new and old alike - for centuries. Served in signature Fortnum's style in the elegant and refined surroundings of the Diamond Jubilee Tea Salon, every scone, cake and sandwich is fresh-baked by Fortnum's chefs. A truly iconic and very British experience, from first sip to final crumb.

Dining Style
Casual Elegant
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Cuisines
British
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Hours of operation
Monday -Thursday 11:30am-7pm
Friday- Saturday: 11.00am - 7pm
Sunday: 11.30am - 6pm
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Phone number
020 7734 8040
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Payment options
AMEX, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Sydney Aldridge
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Catering
Telephone lines open Monday – Saturday, 9am – 6pm
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Neighborhood
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Public transit
Piccadilly Circus (Bakerloo and Piccadilly lines)or Green Park (Jubilee, Victoria and Piccadilly lines) Bus no. 9, 14, 19, 22, 38
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Entertainment
We have the addition of live pianist seven days a week from 1pm to 7pm.
Additional
Banquet, High Tea, Non-Smoking, Wheelchair Access
What 10965 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
85% of people would recommend it to a friend
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OT
London
1 review
Dined a day ago
Overall 5food 5service 5ambience 5

We were served by Marianna. She Made it a very special event for us, next to the very good food and ambiance.

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SP
New York Area
2 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

F&M sets the bar for afternoon tea and it sets it high. Better than Claridges. Service is impeccable, quantity overwhelming, atmosphere perfect, table laid out so beautifully and staff were accommodating for my table request.
Truely THE BEST.

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GP
Hertfordshire
1 review
Dined a day ago
Overall 5food 5service 5ambience 5

Lovely afternoon tea for two, followed by shopping! Very attentive and helpful waiting staff - couldn't do enough for us. thoroughly recommend.

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P
London
1 review
Dined 2 days ago
Overall 1food 3service 1ambience 2

Long wait for our table even though it was booked in advance. Wrong order served. Tables left with dirty crockery. Overflowing food waste bin on view and food dropped on the floor around it . Yes was lukewarm at best

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m
London
1 review
Dined 2 days ago
Overall 5food 4service 5ambience 5

High-class, stylish ambiance, professional, friendly staff. A venue worth considering when in London.

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AS
London
6 reviews
Dined 2 days ago
Overall 4food 5service 5ambience 5

Terrific service and excellent food; an interesting spin on traditional English tea service. Our hostess, Katherine (Gerasimova), should be singled out for her charm and helpfulness - and she picked up that one of us had a birthday, and organised a small additional celebratory cake too. Above and beyond. The best of London’s best tea salons.

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b
London
1 review
Dined 2 days ago
Overall 3food 5service 2ambience 3

We have been here several times and absolutely love it. The food is always great. However this time, service fell way below the standard we expect and we were left waiting for long periods of time and had to ask for things more than once.
Food arrived before tea, even the champagne arrived before the tea!! Tea should, and always has previously arrived first. Plates were not replenished when they should have been. Yes, it was busy. It always is, but the service let it down badly. Hopefully was a ‘one off’

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S
Kent
3 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Absolutely wonderful, best afternoon tea ever ( and we thought the Ritz was the best! Bridgette our waitress was lovely

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UO
London
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Amazing Afternoon Tea, good food, nice ambience and friendly staff

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CI
Black Forest
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

I found a waitress speaking french and that was very good. Very good food and sevice too. I love it.
Too bad that I didn't take the sandwiches out with me rather that sweet food.

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SW
San Francisco
1 review
Dined 3 days ago
Overall 2food 4service 1ambience 3

We wanted to have an authentic Afternoon Tea experience, and for the price Fortnum was not worth it. The waitress was inattentive and even when we mentioned it was our first time she did not even bother giving a more detailed explanation.

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ES
1 review
Dined 3 days ago
Overall 5food 4service 5ambience 5

Such a nice place and our waiter was fabolous! Will go there again

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TW
Austria
1 review
Dined 3 days ago
Overall 3food 3service 3ambience 1

They didn’t not managed our reservation so we waited for more then 30 min to gut our table. Q

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s
London
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 4

Whenever we can we take afternoon tea and it is always excellent - service, the food and drinks selection remain the same. Thanks to all those involved, front of house and especially those hidden away who make things happen.

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OT
Cambridge
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

My sister’s 60 birthday. Staff were brilliant and we had a wonderful experience, thank you.

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MR
1 review
Dined 3 days ago
Overall 4food 3service 5ambience 4

It it’s my fifth visit to Fortnum & Masons for high tea. The food hasn’t improved sadly it has deteriorated. The scones were dry, the savory snacks were tepid and uninteresting, the cake buffet has been reduced But at the same time the price has gone up. It was actually a bit of a disappointment and I’m really sad to say this because it’s one of my favorite locations in London.

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DA
London
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Maravilloso. Sin palabras . Tuvieron una atención con nosotros que íbamos de luna de miel . Excepcional

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b
Washington DC
37 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 3

The food was good, but we had a long wait (approx. 45 mins) even though we had the reservation.

You can pack the food with a few addition selected cakes.

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OT
Washington DC
2 reviews
Dined 4 days ago
Overall 1food 1service 1ambience 3

The service and food at the Afternoon Tea was abysmal. After waiting 30min to get seated despite having reservations (standing, as there was not enough seating for everyone waiting) we were escorted by the unfriendly hostess to our table. There were more empty tables than parties with reservations waiting, so it was unclear what was causing the backlog. The waiter was incoherent and improper (picking his wedgie in front of us and saying "no problem!"), and the food was flavorless at best. After hearing so much about the Afternoon Tea, we had high hopes for our afternoon. Instead, we experienced poor service and terrible food. It would have been more enjoyable going to the neighborhood Pret.

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FW
San Francisco
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 5

Absolutely fabulous. I met old friends for a 10 yr reunion. It was a delightful afternoon. The afternoon was a perfect choice to suit all. Absolute quality both in the food and the surroundings. Champagne at the perfect temperature too 😁

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JJ
London
3 reviews
Dined 4 days ago
Overall 2food 2service 4ambience 3

My sister and I went to have afternoon tea at Fortnum and Masons to get into the Christmas spirit. We were sadly disappointed. We had the savoury option. The finger sandwiches were delicious but the rest didn’t taste of much. Piece of cake at end with cup of tea was delicious. You can get as many refills as you like but there are only so many finger sandwiches you want. Great company, great service but overpriced underwhelming food. Shame.

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MW
Manchester
1 review
Dined 4 days ago
Overall 2food 4service 1ambience 5

Service was absolutely appalling! Have visited before but if this had been my first visit then it would most definitely have been my last!!

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G
London
1 review
Dined 5 days ago
Overall 4food 5service 4ambience 5

I loved the vegetarian afternoon tea option. Everything was delicious, the service was very attentive and accommodated my dietary needs. The food was plentiful too and the ambiance lovely, with live piano music being played.
The only negative point was that I had to wait for 30 minutes to be seated despite having booked a table online. So they could improve on their time management system to ensure people do not have to wait when they’ve booked themselves in for a certain time.

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MD
London
1 review
Dined 5 days ago
Overall 4food 5service 5ambience 5

Fantastic venue and service. Excellent cakes and lots of teas to choose from.
Only downside is that you pay a lot for very little on the plates. Everything else is top notch

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MD
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

My best friend and I made our annual Christmas trip to F&M on Tuesday for Christmas shopping and afternoon tea.
Fortnums is my favourite shop in the world (and has been for the past 30 years) and this visit again lived up to my high expectations .
The food hall is legendary for a reason...
The afternoon tea was again excellent. Selection is so tasty and we were delighted to find that once we were at the figurative “waffer-thin” stage (Python fans know this) we were given a cake box to take home.
The service was exceptional. The check in is efficient and friendly and the team weren’t at all phased by our request to store our overflowing trolley of purchases.
We must give a special mention to our wonderful waitress, Karolina, who looked after us so well. Thank you all.

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OT
1 review
Dined 5 days ago
Overall 2food 2service 2ambience 1

Food is not expected as good. Waitress had not explained in detailed about the price included eg free to refill the food or change the tea. A gentleman thought should be the captain promised to give me a bottle of water but it never came.

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AG
1 review
Dined 5 days ago
Overall 4food 4service 2ambience 3

It is always a lovely experience to dine at Fortnum & Mason for afternoon tea. However, there are strict rules for not turning up late when booking a table, but being there bang on time, we were kept waiting for about half an hour before being seated.

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OT
London
1 review
Dined 5 days ago
Overall 5food 4service 4ambience 4

nice environment,sandwiches is good. The dessert was too sweet to eat.

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RA
London
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Fortnums is a favorite hunt of mine when I’m in London. The Afternoon tea is very good, the staff is nice and the tea salon is beatiful.

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g
London
4 reviews
Dined 6 days ago
Overall 3food 3service 3ambience 2

Quite good food and excellent tea selection, but really not worth the high price

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JA
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Everything was great!

I highly recommend to start off with a glass of champagne and to order the High End Tea, absolutely amazing!

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H
London
2 reviews
Dined 6 days ago
Overall 3food 4service 3ambience 4

Visited fortnums for our annual Christmas afternoon tea outing. Lovely food as always, but a real mix with service. One of the managing staff was very quietly spoken - so much so we could barely hear her, and came across as abrupt and rude when serving. Our other waitress was a real delight - welcoming, friendly and made the experience super personable. One big disappointment was that we weren’t offered cake from the trolly which is included in the cost of the afternoon tea and a usual highlight of the experience. I’m unsure as to whether we’ll continue our annual visit next year given this experience.

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OT
New York Area
2 reviews
Dined 6 days ago
Overall 3food 2service 3ambience 4

Great ambience, sadly the food was not on part.

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B
Los Angeles
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

Lovely place to eat. Dining room was set out beautifully. I went with my son and daughter for Afternoon Tea and it was most enjoyable. Probably the best I’ve been to. Food was lovely, the cakes in particular were unlike the norm you would be served.

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AB
New England
7 reviews
Dined on December 2, 2018
Overall 3food 2service 3ambience 3

Not an entirely terrible experience (ambiance was fun, and I do love the porcelains), but pretty disappointing all around: the tea cakes and sandwiches were all a bit stale, and arrived after the tea, which I found odd - we had to continuously ask for more water, and the check at least three times. The servers were otherwise friendly, but given the price paid (and certainly reputation of F&M) I expect more - glad I had the experience, but not great value for money - would rather go to the shop and buy things, and create a high tea of my own.

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AG
London
4 reviews
Dined on December 2, 2018
Overall 4food 5service 4ambience 4

Again slow service. Waiter very occupied with customers next to us who were complaining. Not enough fresh tea!!!!!

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RU
London
1 review
Dined on December 2, 2018
Overall 3food 4service 1ambience 4

Last time in London we had afternoon tea at the Ritz and thought that we should try Fortnum and Mason this time and got disappointed on the service level, detached and stressed service with long waiting for the first serving.

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LN
Western NC
1 review
Dined on December 2, 2018
Overall 5food 5service 4ambience 4

Lovely experience! The ambiance was elegant and relaxing. The waitstaff was friendly and attentive. Many options were provided for dining at tea. The tea selection was amazing! A perfect place to relax and refresh.

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JH
London
1 review
Dined on December 2, 2018
Overall 5food 3service 5ambience 4

It was polite and cozy, loved the live piano.

It was OK food. Was expecting more taste or more ingredients in them. Maybe add some veggies ex salad och tomatoes in them? I did love the “would like some more sandwiches or tea”.

A big BIG plus for Fortnum and mason was the donation that we could give with the recipe and that they donate food spill to a homeless shelter. Thank you for that!!!

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DS
London
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

My wife loved it. And now I’m the best husband in the world. For a while.

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