Disappointed in the food. Had a ribeye that was at best mediocre

Food and staff are amazing.

There was nothing wrong with the food it just wasn’t an incredible meal like I was expecting. Service was outstanding.

Service was great; the food was less than. We expected a much more enjoyable meal given the price we paid for it. The steak had no flavor; we literally had to put salt on it after it was served to us. The chicken wasn’t anything to get excited about. The Cesar salad was delicious as well as the Brussels sprouts. Main courses need to up their game!

Overpriced and overrated. Service was slow and meals were rushed. They didn’t have many of their drinks or staple foods available.

They cancelled our reservation at the last minute. Very disappointing!

Nice ambiance.
Good food.
Waiter played tricks with the wine list, when the year advertised on wine list wasn’t available.

We have dined at Flame for a few years and it has always been a favorite.
We went recently and have decided we are not fans of the semi-new menu.
If you want a filet - your only choice is a $90 wagyu steak. Really?
Less salad options as well.
No baked or scalloped potatoes at a steak place?

As usual the service was exceptional and the ambiance is always pleasant.
We will wait until they come out with a new menu to go back - and we hope that is by early summer as we do enjoy the restaurant.

Fue caro El servicio no fue bueno y las porciones diminutas

The food was absolutely incredible. It is pricy but if you’re wanting to impress your significant other, you should do it!

We have always enjoyed the Flame over many years however the menu has changed drastically and not at all what we expected - very disappointing. We were not able to order what we had hoped to, however what we did order was good except for the soup and the chicken entree. We always make sure we dined there a few times each season but I doubt we will be going back. Like losing an old friend.

An amazing restaurant for a special occasion with special friends. Excellent food and recommendations from staff along with a beautiful birthday dessert presentation.

Terrible waiter, very uncaring manager after food came out overcooked, and after 20 minutes nobody checked on us, where it shouldn’t have taken that long to cook a rare piece of meat. Very disappointed. Will never come back

Food was amazing, waygu specifically. Everything was very expensive though.

They've changed their menu and not for the better. Fewer steak options but still not many GF or vegetarian options. I ordered the only 8 oz. filet they are now offering and it was $90. It was good, but a $50 domestic filet would have been just as good.

New menu items greatly enhance the dining experience. Prices are high, but to be expected. After all, this is Four Seasons in Vail. Dover Sole ($58), was good, not great. Free range chicken ($38) was delicious. Steaks priced $58 (tenderloin) to $120 (Wagyu), but we opted for alternative selections. We look forward to our next visit.

New chef and the menu selections was very poor for a steak house. Lamb chops were 90%fat. They ran out of carrots???
Been there 5 times before . The Flame has gone out.

We ordered the Ceasar salad table experience which I assume means they n m ale it at the table. They brought us a salad already prepared. Hen I did notice that other tables were having it n made table side. I should have questioned it but they should know.
We have been her numerous times but the last couple the service has declined.

New chef & new menu. We used to be regulars at this restaurant & we will not be back. Prices are way too high & the menu choices are limited...food quality was just ok. Very disappointed!

Last night of vacation!

We went for my husband’s birthday, and we’ve been before and loved it. But that night- something was off in the kitchen! The New York strip steak was fatty! The carrots salad was so sour - I returned it ! The brussel sprouts were bland , hard and not cooked enough.
The Ceasar salad was fabulous! My cocktail from the bar upstairs, Remedy was super. But dinner- not sure I’ll rush back. I miss Chef Marcus...

We used to love this dinner spot. We have been to this place for over a decade. The chef changed, the menu changed, and it has suffered significantly.

250$ for hot plate steak that we could not eat and had to send back

Food was good, not outstanding. Service was outstanding. Ambience was pretty good. Not sure I'd go back, but wouldn't hesitate to recommend as long as the individual understood that it was an expensive steak house.

Waiter took 10-15 minutes to come to our table for even a drink order, and then only after we asked another staff member to find him. We have eaten here before without an issue. This is not the level of service we expect at a Four Seasons restaurant. Also, very small number of selections for gluten for dairy-free diners.

Outstanding food - but the service and the Somm were even better.

We chose this restaurant in the Four Seasons hotel knowing it would probably be a but more pricey than other options. However, we were craving a nice filet and figured this might be the best option with the least chance of loud patrons.

We were seated at a nice, quiet table however there were some very loud guests across the restaurant which seemed to feel no one else mattered. How are people so oblivious?!

We had a nice leisurely dinner. If one wants bread with pre-dinner drinks, they offer 2 homemade rosemary rolls with warm ricotta cheese for $8. (It is the Four Seasons after all!). Sadly, the only filet offered were Waygu quality and at $90 for 8 ounces, we chose a different option. My husband enjoyed his rack of lamb ($56) and I loved my Dover Sole Meunière ($57). We shared the pancetta-roasted Brussels sprouts and they were very good.

Wines by the glass are of a good range and quality. We enjoyed being able to sip a taste before the glass was poured at our table. We also enjoyed our server’s wonderful attention. He offered great suggestions and checked with us as to how we were doing.

I‘m sure there are probably more reasonably-priced steak options in Vail but if you go in knowing that this will be Vail Four Season prices, you won’t be disappointed.

We were surprised and disappointed to see that the only filet mignon on the menu was a $90 wagyu. Seems like the menu is smaller than I remember from prior years.

We ate at Flame a year ago and had an amazing experience, however our recent experience was disappointing. For a steak house, they only had 7 steaks on the menu. My ribeye had no flavor and my wife’s lamb was overcooked and bland as well. Service was also lacking for a restaurant at this price point.

Used to be a reliably good steak house. Menu has changed. Prices have doubled, at least. Can’t get a basic steak- only options for a single portions are high end specialty cuts- 8oz filet for $98! They are encouraging “family style” steaks- large cuts already sliced. All steak comes out on a “sizzling platter” at medium rare- if you want your steak cooked more, “leave it on the sizzling platter”. Especially since prices have doubled, I don’t expect to have to cook my own steak. They said they went to this style because they were getting too many steaks sent back to the kitchen for not being prepared correctly. Perhaps cooking them right in the first place would have been a better solution! Much better steak restaurants in town than this one. Also tried their special pork dish-very average. Had a table with 6 people. All ordered a cocktail to start. They were brought out one by one, with several minutes between each one. Otherwise, waiter was fine. But we won’t be returning to what used to be a family favorite.

Nice atmosphere and good service. Very pricey but food was very average.

Very limited menu. If you like steak , basic sides and limited apps this is the place for you

The service and quality were the best I have experienced.

Food was mediocre. Atmosphere was amazing. Our server was really lovely, so it makes it hard to say, “yea, this $26 bite of artichoke is boring and unimaginative”. At a different price point, I’d have less criticism, but there is no excuse to be this high end in price and execution and come out so average in food taste. If you are a fan of bland, over priced, mediocre food, you’ll be hard pressed to find a more lavish presentation of it.

Changed the entire menu and significantly raised prices. Place should be rebranded. Was our favorite place in valley. Will not be back.

Use to be one of my favorite places to eat in Vail. They have recently changed their menu. For me personally I think when they made the change they lost their “IT” factor. The food was very average, the ambience in the restaurant wasn’t the same as past experiences. Still a good restaurant to go eat at but not the 5 stars of the past

Outrageously priced and every interaction with the server is their opportunity to up-sell. I found the featured Filet is $90 from Snake River Farms, the same steak can be bought at Safeway, not really what you want to see. Food was good, but nothing special and certainly not with the premium. They charge what they want because they can. I’ll never return and let our hotel concierge to not send folks...sometimes it’s beyond the food and in this case our meal felt like an insult.

Great food and incredible atmosphere.

Ridiculously over priced! Food was fair at best. Service was slow and menu was over complicated.

Anniversary