Fire + Ice Grill + Bar
Policies for large parties:
1. No split checks on parties of 8 or more people (eating or not eating).
2. We require a credit card for parties of 8 or more, Please give the credit card to your server (NO SPLIT)
3. NO to go boxes for dine-in customers.
4. When preferred sitting is requested, we will do our best to accommodate. It is not 100% guaranteed unless stated by a contracts.
NO EXCEPTIONS
*18% gratuity will be automatically added to your check for parties of 6 or more (eating or not eating).
***We have the right to refuse service to anyone
Private Dining
Book your next event with us
Safety precautions
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
Came in for Sunday Brunch... one of the few places where it was buffet style. Food was good as they are able to make omelettes and pancakes for breakfast n burgers, pasta and others for lunch. Service was great as staff was attentive and always making rounds to see if everything was okay. Environment was clean even the women's restroom (thats a plus).
Love this place. Highly recommend. Wish we lived closer to enjoy everyday.
Thanks, Gina! We wish we could see you more often, too. Can't wait for your next trip to our grill. Cheers! - FiRE+iCE Anaheim
I don’t like they did not check us in right because, this could of caused me a late fee that I would of had to pay because the gentleman that checked us in did not put we went when indeed we did.
Hi Briana, Thank you for joining us! We're sorry to hear about the error with the Open Table system. We appreciate you bringing this concern to our attention so we can be more vigilant. We hope to welcome you back in the future for another great meal. - FiRE+iCE Anaheim
Loved the experience. Everyone was helpful. Thank you. Will be returning soon.
Thanks for visiting and for your awesome review. Hope to welcome you back again soon to "Feed Your Fun!" with us. Cheers, Cesar! - FiRE+iCE Anaheim
Great food and drinks ang great atmosphere
Thank you! Come see us again soon! - FiRE+iCE Anaheim
The waitress Miss America was very sweet. But they bunt are food on the grill and said sorry for that.
Thanks for joining us, Katrina! We appreciate your feedback and taking the time to share it. Hope we can welcome you back again in the future for a 5-star experience! - FiRE+iCE Anaheim
Good value and food options. Can try flavors from all over. Would go again!
Thanks for joining us, kelkel! There is SO much fun in creating the combos - that's why we love it. Hope to see you again soon. - FiRE+iCE Anaheim
I love this place and so glad they have not changed due to the Covid. It is so fun and creative to pick your own ingredients and watch them do their thing on the grill...with the grill masters. Inside and outside seating are both nice. Cheers!
Amazing, thanks, Tracey! We have tried hard not to be impacted by the pandemic, and we're so glad to hear you had such a fun and interactive experience! We love when our guests can appreciate our concept, and we love having them back! Hope to see you around the grill again soon! - FiRE+iCE Anaheim
All of the food was amazing! And everyone was very helpful with how to go about the entire experience
Cool, thanks, Vanessa! We hope to be fun, friendly, and interactive! We're glad you enjoyed it, and hope you come back to see us soon! - FiRE+iCE Anaheim
This is our go to place when we have gatherings. The service is outstanding and our server was superb!!
Cool! Thanks for coming back, Tamer! We appreciate you commenting on our great waitstaff -- they are all very talented!! Thanks for your awesome review, and we hope to see you again very soon! - FiRE+iCE Anaheim
Daughters birthday
That's great, DCRegular! Thanks for leaving an awesome review, and we hope your daughter had a great birthday!! Come back and see us soon! - FiRE+iCE Anaheim
Management needs some help. Cooking staff was amazing!!!! Waiter wasn't very attentive. Paying an 18% gratuity for a party of 12 for below average service stinks but the cooks made up for it otherwise my sons birthday dinner would've been ruined.
We're sorry to hear this, Kymberly! Thank you for leaving us your review. We're hearing you experienced poor service, but enjoyed the food and our grill masters. We would love the opportunity to hear more about your experience -- please look for a direct message from us so you can reach out to us at your convenience. We aim for 5 stars every time, and we would love another opportunity to change your mind! Thanks again! - FiRE+iCE Anaheim
The food was decent, it’s build your own bowl so not exactly the restaurants fault if you don’t like it but I felt like they should have had example bowls and tell you what sauces to mix. The worst part was that it was a buffet style and salad bar and most everyone was not wearing a mask. I’m not mask obsessed but for a buffet and salad bar… I think it should be required during a pandemic. Won’t be going back but I wasn’t terrible or anything.
Very good food, polite and attentive service
Food was ok but D J and service were great!! There was an incident were a customer passed out and they were very accommodating to him.
Took friends here for a treat for a birthday. The website and reviews make it seem great. Staff was aloof to rude, food was mediocre, other guests were rude and rowdy. I can understand others celebrating, but there is no need to be intrusive on others. Staff completely ignored other customers more than impolite behavior. In fact, it did not seem like a single staff member enjoyed their job.
Hi, Heidi, we're so saddened to hear this! We strive to create a 5-star experience each and every time, and it seems we missed the mark on this one! We do like to hear of any issues that we can fix for you in real time, so that you can hopefully leave happier than you left this time around. We would love to hear more, so look for a private message from us. We hope you will give us another shot and come dine with us again. Thank you for your review! - FiRE+iCE Anaheim
Great server, experience, and food!
Great to hear! Thank you!! Come see us again!! - FiRE+iCE Anaheim
Server was rude and not helpful, didn’t apply my birthday dinner and wouldn’t validate our parking
Sorry to hear this, Caitlyn. We would ask that you reach out to a manager with any issues you have so that we can take care of the issue while it is happening. We would have been happy to look into this further for you. Please come back and see us for a completely new experience! - FiRE+iCE Anaheim
Customer service was horrible and food made us sick
This was my first time at Fire + Ice Grill and Bar. Making a reservation was easy. The atmosphere was great! The food was great! The service was great! The DJ was AWESOME, and I had a great time!!!
Glad you had a great time, Erica!! Come back and see us!! - FiRE+iCE Anaheim
Estuvo bien en general la única contra fue la comodidad de las sillas, yo reservé en las mesas altas y me dieron las bajitas, las sillas no son cómodas para comer
Thank you for your review! We're sorry to hear the lower chairs were uncomfortable. We do try to accommodate everyone's requests when making reservations -- however, it is not always possible. We're glad that everything else met your expectations! Come back and see us!! - FiRE+iCE Anaheim
Great experience
Great, thanks!! - FiRE+iCE Anaheim
It was "Mommy/Daughter Date Night" for us. The food was REALLY DELICIOUS. However, from the manager on down, they were NOT wearing masks. The manager had the personality of a ROCK. He wasn't engaging at all AND took an extensive phone call prior to seating us. He initially escorted us to seating other than was requested via our reservation; as he continued to appeared to be completely disinterested in customer service. Our wait staff asked if we had been there before and we had not. FIRST, it was NOT disclosed that we were not allowed to take the uneaten portion of cooked food with us, nor was it on the menu. SECOND, we were NOT asked my 11 year old daughter's age BUT was charged for her "ALL YOU CAN EAT" meal as an adult (she literally had ONE serving of her choices). Thus, resulting in me NOT leaving a tip (I ALWAYS TIP). This establishment could be GREAT, but they need to get it together.
Thank you for your feedback! We're glad you enjoyed the food! We do follow COVID-19 guidelines which state that any vaccinated person may choose whether they wear a mask. This goes for all of our workers. We do understand first impressions mean a great deal for the remainder of your experience, and it sounds like the manager may have been preoccupied during a busy time. We apologize you did not receive their full attention. We ask that you consider trying us again! - FiRE+iCE Anaheim
Plenty to choose from. Ask about the hidden items.
Thanks, Jumpy! Definitely ask about the hidden items! - FiRE+iCE Anaheim
Great for a nice dinner night
Thanks!! - FiRE+iCE Anaheim
Amazing food and service. Definitely will be back
Great to hear, Nicholas! Thank you! - FiRE+iCE Anaheim
My experience was great. The customer service was amazing.
Great! Thanks, Dorothy! Come back and see us! - FiRE+iCE Anaheim
Very disappointing, the service was not bad but we are pretty sure that they replaced a premium alcohol with a well in all of our drinks and only made one of them again. The food is served by people not wearing masks and no requirement to have a mask on with a Buffet?
We also did not like that the squeezed a tip in without telling us it’s a tip, Ho here only if there are no other options.
Hi Ty66, thanks for leaving us a review. Our restaurant does follow the COVID guidelines for Orange County, which states that vaccinated individuals have the option to wear masks or not. This goes for our employees, as well. We're sorry to hear that you were dissatisfied. If ever you are unhappy with your experience at FiRE + iCE, we would like to be notified while you are there so we can fix the problem and you leave satisfied. Thanks for coming, and we hope you try us again!
Very good food
Excelente service at the grill
I love the place
Wow JAIMEM, Thanks for your great review! We hope to have you back again and again! - FiRE+iCE Anaheim
Love this place. Pricing is still a value so happy to see a crowd there yesterday for Brunch. It's a place for all kinds of eaters. A restaurant that has excellent food choices for everyone.
Hi 24mom, Thanks for taking time to make such a great review! We do strive to have plenty of options for every taste. We hope you come back and see us!
Everything was good could done a better job on the melon didn't look fresh or the strawberries looked old
Other than that I liked
Thank you for visiting and for your recommendation! We pride ourselves in using only fresh, quality ingredients but will be sure to take your feedback into further consideration. Thank you for sharing! - FiRE+iCE Anaheim
Great atmosphere. Courtney bartender was on point.
Thanks! Come again soon!
Great service! Went for our daughters birthday and she felt like the center of attention! She loved it! Thank you to the cooks, our waiter Andrew, and the manager for making our experience great!
Thank you for celebrating with us, Manuel! Happiest of Birthdays to your daughter. We have a great team and wonderful leader and that translates so well to happy guests :) We look forward to your next visit. Cheers! - FiRE+iCE Anaheim
Great food and the staff made the birthday guest feel extra special
Thank you for celebrating with us! We look forward to welcoming you back again soon. - FiRE+iCE Anaheim
Wife’s birthday
Thank you for clebrating with us! - FiRE+iCE Anaheim
Everything is overcooked to the point of being scorched. Don't waste your time.
Thank you for joining us and taking the time to share your thoughts. We're disheartened to learn your visit wasn't it's best. We hope to have the opportunity to welcome you back in the future for the 5-star experience our team loves to deliver. - FiRE+iCE Anaheim
Love this place - fun and friendly. Nice to be able to design whatever grilled dish you want from a changing array of veg, pasta, proteins and sauces! (Espec if you normally do the food prep and/or cleanup at home!) The line cooks who do the grilling are friendly and make helpful suggestions…
Thank you for dining with us, Max! There's nothing better than not having to prep or cleanup, right?! So glad you enjoyed the chance to "Feed Your Fun!" with us at the grill. Looking forward to welcoming you back again soon. - FiRE+iCE Anaheim
Great place to visit. Lots of food options and great customer service
Thank you so very much, Dustin. We have an awesome team that loves what they do & make it all look so easy. We hope to welcome you back again soon for another fantastic experience. Cheers! - FiRE+iCE Anaheim
We went there to celebrate my daughter‘s birthday. Our waitress was very nice and helpful. They give you a small bowl too put your food in. And tell you you can’t use one bowls. You need one for your pasta and you need another for your meat and vegetable. I don’t understand. My Cadillac margarita was amazing
Thanks for visiting! We are honored to celebrate your daughters birthday with her!! We're so happy you enjoyed your experience around the Grill and your margarita. We look forward to welcoming you back again in the future. - FiRE+iCE Anaheim
dont take a 90 people group and then take in more people
Hi Kathy, Thank you for visiting and taking the time to share your experience. We apologize if you trip to our grill was lacking. We work hard to accommodate all guests, including large groups, while still maintaining our service level. We always encourage guests to let us know when something is amiss so we have the opportunity to address your concerns while still dining with us. We hope to welcome you back around the grill for a much better experience. - FiRE+iCE Anaheim
FAQs
Fire + Ice Grill + Bar is rated 4.3 stars by 750 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
