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Sun 5:00PM - 7:30PM
Tue - Thu 5:00PM - 7:30PM
We arrived on time for our reservation and had to wait for 20 minutes to be seated...hostess wasn’t very accommodating and didn’t even apologize. Food was mediocre. “Sommelier” was terrible. Music too loud and poorly curated.
Staff has too much attitude for their own good.
We were unfortunately sat 45 minutes late, but the service from there on out was beyond great.
Our first time for dinner at this bustling restaurant; We thought the food was very tasty and well prepared. I can especially recommend the crispy pork ribs as a starter and the excellent mussels and fried rice as a main course. It was a little noisy as the restaurant filled up so I would come early with a reservation for quiet conversation.
They sat us at a bad table and wouldn’t move us even though there were tons of open tables.
Visited LA and chose this restaurant for one of our dinners, big mistake! Our waitress did not refill our drinks, the dish descriptions are extremely misleading, and our waitress basically ignored us until we stopped her after 30 minutes of sitting and not touching our food because we were done eating. What could have been a 45 minute dinner ending up lasting an hour and 30 minutes because of horrible service.
The food at ep is delicious and the service is great. The restaurant is so loud it’s actually very difficult to have a conversation. We were 5 people and I could only talk (yell) to the people in either side of me. I would frequent ep more often if it weren’t so loud!
Love E.P+L.P - great vibe. Diverse menu...something for everyone!
Restaurant was very understaffed for Sunday brunch. It took a very long time for service, but the manager comp’d our second round of drinks to make up for it. Food was very tasty.
I was asked 3 times about my reservation. First by security outside. In addition they carded me. I’m 54, that was ridiculous- I wasn’t going to the rooftop bar. We were then seated at the counter. We were not given the option for a table until I questioned our maitre di after she led us to the counter. Her comment was did we want to wait longer? Our reservation was at 7:45, we were seated at 8:09. I thought her attitude was atrocious. Our waiter was not attentive. The two positives was the pastry chef who seemed more helpful than our waitress and a busboy who showed me another bathroom.
We love Shandel!
One of my neighborhood go to restaurants. I love the food, the drinks, and the service is always great!
Perhaps it was an off day, but the service was lacking--and the meal was lackluster. Even my drink was not good.
It's a fun place to eat. Very interesting dishes. It's noisy so lean in close for conversations.
Always come for the atmosphere and the great service, I also love the ties between Fiji, Thai, and Vietnamese fusion.
The food was not very good. Also, the service was bad and the food came out in a weird order.
Food was terrible.
We had to wait for our table for like 40minutes after our reservation. They just had us stand by the bar and wait until a table became available, but the place was so crowded that that meant standing in the middle of a walkway and being awkwardly jostled every 5 seconds and not even being able to place an order with the bartender who was blocked by rows of unmoving patrons. Once we finally were seated, the service was speedy and the food was delicious.
Fabulous food, service and atmosphere. Can’t go wrong here.
I don't eat anywhere else when I'm in LA. The food and the staff are both fantastic.
I don't usually write reviews but this restaurant was delicious. We were on a business trip and we read some reviews about it and decided to try it out. Best meal in LA! Louis even came over to select the meal for us. Thanks :)
Valentine’s Day menu did not state it was $99 per person, for 1 course, meaning $400 for 2 couples. Food was overly acidic and gave us stomach problems. When asked for regular glass of champagne at the bar I come to find on the bill they brought out a $25 glass of Veuve. Overall terrible Valentine’s day experience for $615.
Food was good. Service was horrible. Felt like I got left out. Spent alot of money for okay Valentine's dinner. Went upstairs to bar didn't get a. Drink for 20 minutes. Probably wouldn't come back for the price I paid.
Absolutely fantastic. My girlfriend and i hadn’t been here and came for Valentines Day. It was an amazing dinner, among the best we’ve ever had. The service was excellent, drinks were great and it was a very fun night. All items on the price fixe menu were delicious. I’d definitely return here and strongly recommend it...only issue is that it’s pricey, but there are other pricey restaurants where food quality isn’t nearly as good as here. Highly recommend this for others.
This review is for the EP restaurant.
My husband and I went out for date night (one of our last ones before the baby arrives), and had a very unpleasant time. I've been here before for a friend's birthday dinner, and I remember enjoying the food and the ambience. But tonight, the food was mediocre (fried white fish was super salty), and the service was below decent.
We saw our server, Meisha, a total of 3 times during our dinner: once to take our drink order, once to take our dinner order, and last to give us our check. When we asked for recommendations, she carelessly scribbled on our menu, even making a hole. (The menu doubles as a place mat.) It took her 10 mins to come back to our table to take our order. (The place was not at all busy.) Also, never did she once come check up on our meal.
It doesn't stop there. The table next to us was in very close proximity to ours, and our server squeezed in between, with her back to us and her apron ribbon hanging over our table, to take their order. There was plenty of space on the other end of their table, so I don't know why she insisted on squeezing into that little space to take orders. (This happened more than once.) My husband and I just looked at each other in disbelief.
We were so neglected by our server that the person who took away our empty dishes asked if we'd like to see a dessert menu.
I don't think we'll be returning here, and I'm sad that our pre-valentines day dinner was ruined by our server.
Great place to catch a bite, be sure to make a reservation before going. After eating, why not visit the rooftop bar?
We had a 7:45 pm reservation and were not seated until nearly 8:45. While the manager offered (and did) buy us one round of drinks for the inordinate delay, the drinks sat at the bar another 15 minutes after they were made before they were finally brought over. When we were seated we were give a table in the crowded bar where one of was constantly getting jostled. The food was good but won’t be coming back.
Food was excellent (I mean truly delicious), and the servers were great. Ambiance was fine--nothing to write home about but quite lovely. Acknowledging here that in many circumstances, the taste of the food is the most important to many people, I have to say that what wasn't great is that we were seated at the bar despite having made a reservation. Usually, I LOVE bar seating, but not if I'm trying to catch up with multiple old friends I haven't seen in some time. We explained that we had a reservation and that my friends had driven up from San Diego to visit and that we'd like to face each other if possible (party of 3). The restaurant was moderately busy eventually, but almost every table on our side was empty when we made this request. We were told tables were reserved for parties of 4 shortly before seeing a party of 3 seated right behind us. Which is to say--if you're making a reservation in advance specifically to be able to spend time with someone special, this is not the place.
Horrible Service and Below Average Food at EP Restaurant
Awkward and impersonal entry process where you need to show ID to a bouncer. We tried to find a spot at the bar to wait for the rest of our party but couldn't get the bartender's attention for a drink. After being seated we spent 15-20 minutes waiting for our waitress to take our drink orders despite the fact the restaurant isn't busy yet. Since the wait was so long we were ready to order food at the same time we ordered drinks but she had us hold on and said she would come back later to take our food orders. After another 10-15 minute wait to get our drinks we finally were able to get our food orders in which was simply the chef's choice for the table.
After putting in our order for food we didn't see our waitress the rest of the night until she delivered the check. We had several problems with dishes: the steamed mussels didn't have any mussels in them. They delivered a single serving of crab soup meant for another table and the sticky short ribs came out cold. The bad service continued as one of the bus boys interrupted us to ID the food runner who delivered the crab soup that wasn't supposed to be delivered. After finishing up the slow and terrible service, the waitress shows up to deliver the check at the same time dessert is being served. We put our cards down immediately as everyone was eager to leave at this point but the waitress had already walked away obliviously. After finishing dessert we continued to wait for the check and cards to be picked up to be processed. When they were finally returned to us, the hostess came by literally as the credit cards were still being put back in the wallet to tell us we had exceeded the 2-hour maximum time per reservation and they would need the table. This was incredible to us given the tremendous amount of time we had spent waiting on the staff at the table only to have the hostess kick us off the table, essentially blaming us for the delays.
Service is pretty good. Although the food menu is different, some of the items on the menu are not worth the price. The dessert menu really needs to be updated. I’ve been here multiple times and would only go back again for the rooftop vibe rather than dinner.
Great food. However, the restaurant does nothing to mitigate against the pounding music and loud talk making it very difficult to communicate - cement floors and high ceilings look great, but the result is overwhelming. We might just settle for take-out!
Food is just okay. Our waiter doesn’t seem happy to be there. Drinks are too expensive for the quality.
Had some friends in town and knew this would be a hit. I had been once before and loved it, I would just say that service is on the slow side however it is very good service and I understand the staff is BUSY. I have to say that I would consistently recommend this establishment for the food and the experience of the rooftop.
I have never been blown away by fried rice but there is something special going on here. Almost spongy. Not too salty. Magic. The cocktails are careful and creative. The service is spot on. The place can get packed so come around 630. The fried chicken is popular but skip it. Try the sashimi appetizer in a coconut sauce that will have you drinking it out of the damn bowl. That sauce. That haunting sauce. I’m thinking of it all the time. Perfect for date night and for landing the deal. Don’t bring the Kids.
Muy buen lugar, la comida excepcional un poco desatentos al final pero en general bien
Came for Sunday brunch and was really pleased with the options available. The food was reasonable priced and really great.
Great! Place to dine
Reservations were at 9, we didn’t get seated til
915. Then it too the server another 15 minutes to actually come to our table. Once the server came the ball got rolling and everything was fine. I wanted to sit at a table but I guess only bar seating was open, even tho we had a reservation. I guess. The place was really nice and I’m sure I’ll visit the establishment again. However I don’t think I’ll be eating. Just for drinks
wouldn’t go back, for the price there are just way too many great options in the same area and/or similar cuisine.
No reason to make a reservation. We waited 50 minutes after our reservation