Departure Restaurant and Lounge

Departure Restaurant and Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. s

   simon

   Portland1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food is either very salty or tasteless l but they are not cheap. The server is nice and the env is comfortable.
   

   Departure Restaurant and LoungeResponded 1 day ago

   Simon, Thank you for taking the time to share your experience. While we're glad to hear you enjoyed the service and atmosphere, we're sorry to learn that the food didn’t meet expectations. That’s certainly not the balance we aim for, and we appreciate the honest feedback—it helps us improve. We’ll have shared your comments with our culinary team so we can take a closer look. We hope you’ll consider giving us another try in the future. Bryan
   

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2. E

   Emily VIP

   Portland11 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Tasty desserts! Special broiled Asian style whole fish branzino dish was spectacular. Pleasantly surprised to see this as an option and then taste this delicious authentic aromatic dish at a non-Asian restaurant. Good size fish and comes with a whole bowl of rice. At $30, really a great value. Departure wings were super delicious too, but quite a small portion for the charge. Crab noodle dish just looked like ramen with pieces of crab amongst it. Small portion as well. The rice bowls are good values as it comes with a good portion size too. Sadly the halibut was ordered by almost half our table and was overcooked and too firm.
   

   Departure Restaurant and LoungeResponded 3 days ago

   Emily, Thank you so much for taking the time to share this thoughtful feedback. We’re thrilled to hear you enjoyed the desserts, wings, and especially the whole branzino—Chef and the team will be so glad to know it made such a strong impression. We also really appreciate your honest notes about the portion sizes. That’s not the experience we aim to deliver, and we’ll be taking a closer look at both the wings and mazemen to ensure we’re hitting the mark. We'll also review the halibut preparation to make sure we’re consistently serving it at the right temperature and texture. Your insight truly helps us grow, and we’re grateful you took the time to share it. We hope to welcome you back soon for an even better experience. Bryan
   

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3. W

   Wendie

   Portland13 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We sooo enjoyed our dining experience. The vibe is really contemporary and yet relaxed. The food was fabulous. We had the tuna/salmon sushi, the pork belly and the new chicken dish. Just excellent. Food was reasonably priced. Jesse was wonderful and attentive server. Drinks are spendy.. but overall we had a wonderful time.
   

   Departure Restaurant and LoungeResponded 3 days ago

   Wendie, Thank you so much for the thoughtful note. We’re thrilled to hear that the atmosphere, food, and service all came together to create a memorable experience for you. Jesse will be so happy to know he made a positive impression! The tuna & salmon, pork belly, and new chicken dish have definitely become team favorites, so it’s wonderful to hear they stood out to you as well. And thank you for your honest feedback on drink pricing—we’re always listening and looking for ways to ensure the value matches the experience and we are on par with the pricing of our neighboring restaurants. We can’t wait to welcome you back again soon! Bryan
   

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4. OT

   OpenTable Diner

   Hawaii3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Hanna gave us a great experience at Departure. The ambiance fun and felt like you were taking off in a spaceship. The food was delicious. Our server Hanna educated us on what we would like to eat since we are not too adventurous and prefer cooked meat. Definitely save room for dessert. The chocolate chip cookie sandwich was so delicious. Thank you!
   

   Departure Restaurant and LoungeResponded 5 days ago

   Hello! Thank you so much for sharing this! We’re thrilled to hear that Hanna made your visit special—she has a true gift for helping guests feel at ease while navigating the menu. We’re glad you enjoyed the ambiance (spaceship vibes and all!) and found dishes that hit the spot. And we couldn’t agree more about the chocolate chip cookie sandwich—it’s a new addition we’re especially excited about, so it’s great to hear it made an impression. We hope to welcome you back again soon—dessert definitely included! Bryan
   

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5. L

   Lisa VIP

   San Diego7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at Departure was excellent; the food, the waitstaff and the ambience were all top notch. We had family from out of town and they were impressed by the hotel and the view from the restaurant. We would definitely enjoy another meal there. Everything was delicious!!!
   

   Departure Restaurant and LoungeResponded 5 days ago

   Lisa, Thank you so much for your kind words! We’re absolutely thrilled to hear that your experience at Departure was such a positive one, especially while hosting family from out of town which can always be a bit complicated. It means a lot to us that the food, service, and ambiance all hit the mark—Portland is so beautiful this time of year! We’ll be sure to share your compliments with our team. We can’t wait to welcome you back for another meal soon! Bryan
   

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6. E

   Emily

   Unspecified1 review

   5.0

   Dined on May 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All I can say is wow. Came for an anniversary and food was just as it should be. Crispy salmon, sumptuous duck fat potatoes, fresh sushi!! Our server was lovely and made us feel right at home. I was wearing heels and had a blister from walking, and our server gave me a bandaid. I was extremely grateful lol. Gave us a complimentary toast of champagne. I would so come back here!
   

   Departure Restaurant and LoungeResponded on May 5, 2025

   Emily, Thank you so much for such a heartfelt review—wow, indeed! We're honored you chose to celebrate your anniversary with us and are thrilled that everything from the food to the service made the evening special. We also hope your blister is healing up well. Swing by for bubbles any time... and we got you covered if you ever need another band aid :) See you soon! Bryan
   

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7. J

   Jane VIP

   San Francisco20 reviews

   5.0

   Dined on May 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The location is spectacular. Go while the sun is out for the best views. Lots of little plates worked well for our group with diferent dietary preferences. Best was the Yellowtail.
   

   Departure Restaurant and LoungeResponded on May 5, 2025

   Jane, Thank you so much for sharing your experience with us. We're thrilled to hear you enjoyed the views—sunny days really do make Portland shine from up here! We're also glad the variety of small plates worked out for everyone, and it's awesome to know the Yellowtail stood out as a favorite. We’ll be sure to share your kind words with the team. We hope to welcome you back again soon! Bryan
   

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8. K

   Katie VIP

   Seattle4 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was amazing. The food was good and I would recommend for people to try. The view from our table was unfortunately overlooking the bare roof and didn’t give much to being on the 15th floor of the building.
   

   Departure Restaurant and LoungeResponded on May 3, 2025

   Katie, Thank you for the kind words about the service! Feedback like this truly fills our tanks and keeps us motivated. We’re also glad you enjoyed the food and sincerely appreciate your recommendation. We understand that some views are better than others, and it sounds like the one from your table may not have been ideal. We appreciate you sharing this and will work on better communication moving forward. We hope to welcome you back soon! Bryan
   

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9. H

   Henry

   Portland1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great, food and drinks, can’t wait for you guys to open the “blue room” sorry don’t know the name lol blue couches in the middle, my girlfriend really wanted to got in there
   

   Departure Restaurant and LoungeResponded 1 day ago

   Henry, Thank you so much—we’re really glad you had a great time! And no need to apologize, we know exactly what you’re talking about—the “blue room” is what most people call it too! It’s actually called the State Room, so the next time you come in, just drop it by name and we'll make sure we get you seated in there even if it's just for a drink or to hang. See you soon! Bryan
   

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10. J

    John VIP

    Chicago2 reviews

    5.0

    Dined on April 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great locations and food was very good. Jessica our waitress was knowledgeable and fun!
    

    Departure Restaurant and LoungeResponded on May 2, 2025

    John, Thank you so much for the kind words! We're thrilled to hear you enjoyed the food and downtown Portland. Now that the weather is warming up, we're excited to reopen our bar on the West Deck—you’ll definitely have to stop by! We're also launching our new Wagyu Ishiyaki menu, which we can’t wait for everyone to experience. We’ll be sure to pass along your compliments to Jessica—she’s a huge part of our success, and we’re lucky to have her. We hope to welcome you back again soon! Bryan
    

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