Counting House

4.5
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849 Reviews
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$30 and under
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Contemporary American
Counting House is a modern restaurant located inside 21c Museum Hotel Durham. A showcase for high-quality seasonal ingredients, Counting House presents a global perspective on regional dishes and celebrates North Carolina’s rich heritage of fresh seafood with menus that feature rotisserie and roasting techniques. The bar and lounge is a welcoming place to taste innovative house-made cocktails, sip aperitifs, sample local craft brews, and explore broad bourbon and wine lists. Counting House combines contemporary design with historic details highlighting the building’s original terrazzo floors and arched windows and rotating exhibitions of contemporary art carry over from the adjoining hotel into the restaurant space.
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Private Dining

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Specials

Thanksgiving Dinner Special Menus & Offers

Join us this Thanksgiving for our annual holiday Buffet Style Dinner. We will be offering over 15 items including a Sorghum Glazed Fried Turkey carving station, Braised Short Ribs and a dessert bar with over 5 items to choose from. Dinner will be $80 excluding tax and gratuity. $40 for kids.

Thursday, November 28, 2019

What 849 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
5
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DA
Minneapolis
16 reviews
Dined on October 12, 2019
Overall 5food 5service 4ambience 4

Nice restaurant in downtown Durham - part of a hotel, but separated nicely - valet parking a bit steep for Durham at $10 - but the food was very good. Everything we had (chicken, fish, cheese plate) was nicely plated and tasted very good, including the dessert (chocolate cake and cream puffs). I will go there again.

Counting House
Responded 4 days ago

Thank you for dining with us and taking the time to rate and review us,! We appreciate your patronage and your feedback regarding our valet service and are delighted to see that you enjoyed your entrees and desserts. We will absolutely look forward to your return. -Laura Elwyn, Corporate Guest Experience Manager

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JP
Raleigh
1 review
Dined on October 12, 2019
Overall 4food 4service 4ambience 5

One of meals was suppose to be with a salad not fries. We thought ok we will deal with it but the fries were not cooked well. The service was great.

Counting House
Responded 4 days ago

Thank you for dining with us, James! We are so very happy to see that service was great, but are sorry that we sent out fries instead of a salad and that you didn't enjoy them. We sincerely hope you will give us another try and will look forward to your next visit! -Laura Elwyn, Corporate Guest Experience Manager

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PS
Raleigh
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 3

Our waiter (all the waiters) were just wonderful!!!

Counting House
Responded on October 10, 2019

Thank you kindly, Phyllis! We love reading your compliments to our team. We are so happy to see you had a great experience and we will sincerely look forward to your next visit with us. -Laura Elwyn, Corporate Guest Experience Manager

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KO
New York Area
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Love this place! Food quality is excellent and such a cool atmosphere!

Counting House
Responded on October 10, 2019

Thank you for the kind words, Kristen! We appreciate your patronage and will look forward to your return. -Laura Elwyn, Corporate Guest Experience Manager

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OT
Raleigh
5 reviews
Dined on October 5, 2019
Overall 3food 3service 3ambience 4

Drinks took a long time, food was not great. I’m ok paying pricey food, but I expect it to be good. My family did not like it at all, my dish was ok, desert was not good either.

Counting House
Responded on October 10, 2019

I’m sorry your experience was not as good as we would like. The menu is changing this week for our fall menu, I hope you will take a look and give us another chance to win you over. Charlie Cronin, Food and Beverage Director

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C
1 review
Dined on October 5, 2019
Overall 2food 1service 5ambience 2

I have been there several times but always got an appetizer and drink. This was my first time sitting down to a meal. Nothing was cooked. I mean literally. The potatoes, I could barely get the steak knife threw. The butter beans were almost as raw. The steak was fatty and under cooked. Horrible. I never send food back, I just know not come back for another visit. The waiter was great though! I will stick to sitting in the front ordering something small and enjoy the atmosphere, art and convo. Will never waist my money on a meal again.

Counting House
Responded on October 10, 2019

Ceecee, Thank you for all the times you have come and visited our lounge. I’m sorry that your first time in the dining room didn’t match the other times in the lounge. I hope that during another visit to the lounge you give the menu another chance as it does change seasonally. Charlie Cronin, Food and Beverage Director

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OT
Raleigh
2 reviews
Dined on October 5, 2019
Overall 5food 4service 5ambience 5

Excellent service. Food was outstanding especially the octopus. Only complaint was the brownie desert was dry as toast.

Counting House
Responded on October 10, 2019

Thank you for this feedback, Anonymous! The octopus is definitely a Counting House fan favorite. We are sorry that we missed the mark with your dessert and hope you'll be back soon. We are so happy to see you had a great experience and we will look forward to your next visit with us. -Laura Elwyn, Corporate Guest Experience Manager

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A
Baltimore
8 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Counting House has some dishes with truly interesting flavors. We loved all the dishes we ordered but the octopus really stands out. My partner and I came for a birthday dinner. There wasn't anything special that the restaurant did for the birthday - but we didn't' mind. The ambiance was great, parking was easy, and the cocktail menu had some solid selections. We would definitely recommend this restaurant for a date night.

Counting House
Responded on October 10, 2019

Thank you for celebrating this birthday dinner with us, Alvin! We are so delighted to see that you loved all of the dishes, but especially the octopus. We are sorry that we did not acknowledge the special occasion as we love a reason to celebrate with our guests. We are so happy to see you had a great experience and we will look forward to your next visit with us. -Laura Elwyn, Corporate Guest Experience Manager

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TG
Raleigh
6 reviews
Dined on October 4, 2019
Overall 4food 4service 5ambience 4

It was first time visiting Counting House. The food was very good (especially the octopus appetizer!) and service was outstanding. We called ahead letting them know we'd be late for our reservation, and they accommodated us but still got us out in time for DPAC show. We will definitely return.

Counting House
Responded on October 10, 2019

We are so very happy to see that you enjoyed your first time dining with us, TGinDC! Thank you for the kudos regarding the octopus and our hospitality. We can't wait to share your feedback with our team. We will sincerely look forward to your next visit and hope you'll dine with us again soon. -Laura Elwyn, Corporate Guest Experience Manager

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MN
Raleigh
13 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Excellent service, creative, delicious food, and artful ambience!

Counting House
Responded on October 4, 2019

Thank you kindly, Martin! We are so happy to see you had a great experience and enjoyed the service, food and ambiance of Counting House. We will look forward to your next visit with us. -Laura Elwyn, Corporate Guest Experience Manager

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f
San Francisco
1 review
Dined on September 22, 2019
Overall 2food 3service 1ambience 2

Service at breakfast was extremely slow in a nearly empty restaurant the food was lackluster and over priced. The only good part was the grits, which were EXCELLENT, but we didn't order. They brought them out to us because they didn't have the skillet potatoes that we actually ordered.

Counting House
Responded on September 27, 2019

Greetings, Frank! We are sorry to see that we missed the mark with the service you received at Counting House. While we are pleased to see that you enjoyed the grits, we are sorry that we didn't have what you wanted and hope you'll give us another try. I know our team can wow you with our hospitality and dining experience should you give us another chance. We hope you'll be back soon! -Laura Elwyn, Corporate Guest Experience Manager

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JS
Raleigh
4 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 4

Our brunch was great and our waitress was very attentive.

Counting House
Responded on September 23, 2019

Thank you kindly, Joanne! We are thrilled you enjoyed your brunch and are pleased to see that your server provided you with such attentive service. We are so happy to see that you had a 5-star experience and will look forward to your next visit to Counting House! -Laura Elwyn, Corporate Guest Experience Manager

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DB
Raleigh
21 reviews
Dined on September 12, 2019
Overall 4food 4service 5ambience 4

Elegant atmosphere and excellent service. Small plates were tasty and delicious gazpacho....

Counting House
Responded on September 20, 2019

Thank you for the shout out, Dede! We appreciate the kudos and are happy to see that you enjoyed our small plates and the gazpacho. We will sincerely look forward to your return to Counting House! -Laura Elwyn, Corporate Guest Experience Manager

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OT
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 4

The service was amazing, my friends and I felt attended to. Our server Victor went above and beyond to give us an amazing experience for my birthday.

Counting House
Responded on September 9, 2019

Thank you, Anonymous for the compliments. We are so thrilled that you and your friends had such an amazing experience with us. Thank you for giving Victor a special shout out. We are so very happy to have celebrated your birthday and hope you won't wait until your next birthday to return. -Laura Elwyn, Corporate Guest Experience Manager

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OT
Western NC
1 review
Dined on September 7, 2019
Overall 4food 4service 4ambience 5

Our food was delicious and the artwork was captivating. Our only concern was that the food took an uncommonly long time to get to us- approximately 45 minutes- and the restaurant was not very busy. It was only after we had been served out meal and eaten our food that a manager apologized for the delay, and while the apology was appreciated, something to mitigate the delay would have been much more preferred. However, I don't think we would write off the restaurant because of this. We would like to go again and we hope that this experience was an exception.

LA
Raleigh
8 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

We came to the Counting House to celebrate a birthday. From the hostess arranging for a penguin friend at the table to the birthday favors (thanks, Derrick) - the food, service, ambiance was wonderful. Everyone loved what they ordered and our server Ryan was very helpful in explaining items and ensuring items did to include problem items ( cilantro) for one member of the party. Won't wait for the next birthday.

Counting House
Responded on September 5, 2019

We are so very happy that you and your party enjoyed the birthday celebrations with us. Thank you for the shout out to the hostess, Derrick and Ryan! I'm sure they will be excited to read your comments. Please don't wait for the next birthday and come back again soon! -Laura Elwyn, Corporate Guest Experience Manager

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O
Chicago
1 review
Dined on August 25, 2019
Overall 5food 5service 5ambience 4

Absolutely delicious versions of breakfast standards. Love dining amidst the artwork!

Counting House
Responded on August 27, 2019

Thank you kindly, jenniferO! We are so thrilled that you enjoyed our breakfast and loved dining amidst the art. We will absolutely look forward to your next visit! -Laura Elwyn, Corporate Guest Experience Manager

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DF
Washington DC
1 review
Dined on August 24, 2019
Overall 4food 4service 4ambience 4

Great location for a pre-show dinner for the Carolina Theater. Limited selection on the dining menu but amazing cocktail menu. Highly recommend the "Sacred Geometry" but at $12 each, it's not for the faint of heart! Food and service are outstanding. Decor is great. Not every table in the house is super, though, so keep in mind where you'd like to sit when you book.

Counting House
Responded on August 26, 2019

Thank you for taking the time to rate and review us, DebF! We are so happy to see that you enjoyed your overall visit and appreciate all of your feedback. We will absolutely look forward to your next visit and hope you'll be back to Counting House soon. We appreciate your patronage, especially on a special night before seeing a show. -Laura Elwyn, Corporate Guest Experience Manager

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RS
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Great brunch, cool space and wonderful bartender! Loved it!

Counting House
Responded on August 27, 2019

Thank you for the shout out, RachelS! We are so happy to see that you enjoyed your brunch and we appreciate your shout out to your bartender. We hope you'll be back for another great experience soon. -Laura Elwyn, Corporate Guest Experience Manager

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SB
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Derrick and his team did an excellent job. We will return.

Counting House
Responded on August 21, 2019

Thank you for the shout out to Derrick and the team, StanB! We sincerely appreciate your business and are happy to see that you enjoyed your experience at Counting House. We hope you will return soon! -Laura Elwyn, Corporate Guest Experience Manager

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S
New York Area
2 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Great for a friends birthday. Service and food and cocktails was excellent. It was pricey but worth it.

Counting House
Responded on August 20, 2019

Thank you for letting us celebrate your friend's birthday with you. We hope you'll be back for the next special occasion or when you want to treat yourself! -Laura Elwyn, Corporate Guest Experience Manager

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NS
New England
8 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

delicious food, visually beautiful food and surroundings. Unique experience.

Counting House
Responded on August 19, 2019

NatachaS, we are so thrilled that your food was both visually beautiful and delicious. We love providing our guests with a unique experience and are so happy to see that you enjoyed your time with us. We hope to see you really soon! -Laura Elwyn, Corporate Guest Experience Manager

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SN
Raleigh
3 reviews
Dined on August 10, 2019
Overall 3food 3service 3ambience 4

We had people sitting next to us who were very loud, which explains my response to this question. Otherwise, there were many empty tables and so the noise level was fine.

When Counting House opened, I was very impressed with their food and service. Sophisticated and urbane without being pretentious. (I am from New York and compare everything to my life there. It measured up.) Since then, everything has slipped. The place was half-empty and it took forever to get a drink. A salad that had been ordered without dressing was served with dressing on it.

Counting House
Responded on August 14, 2019

Nigel, thank you very much for taking the time to rate us and for giving us this valuable feedback. We are so very sorry that the food and service did not impress you this time around. We expect timely and attentive service and are sorry we failed to deliver. Sincere thanks to you, Nigel, for providing these comments so we can make the necessary improvements. We hope to truly impress you at your next visit and hope to see you soon! -Laura Elwyn, Corporate Guest Experience MGR

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S
New York Area
17 reviews
Dined on August 5, 2019
Overall 4food 5service 3ambience 3

Very delicious food, but service was very spotty. They rarely checked on us and forgot two of our sides. Waiters were all nice, but just forgetful and inattentive.

Counting House
Responded on August 9, 2019

Skraz, we are very happy to see that the food you enjoyed was delicious. We are very sorry that we missed the mark regarding service and are disappointed to hear your servers could have been more attentive. Thank you for providing us with this feedback so that we can make the necessary improvements. We sincerely hope you'll be back to The Savoy so we can impress you with the hospitality we expect of ourselves. -Laura Elwyn, Corporate Guest Experience Manager

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LR
Raleigh
9 reviews
Dined on August 5, 2019
Overall 4food 4service 4ambience 4

Service was surprisingly slow for a Monday night, and the noise level very high. We had to ask for bread, while we waited, as well as the complimentary cotton candy. (Trivial, perhaps, but still was forgotten until we asked.)

Counting House
Responded on August 9, 2019

Thank you for dining with us, LeeR and for giving us this valuable feedback. We are sorry that the speed of service was not up to par and appreciate you for letting us know how we can improve for your next visit. Thank you again, LeeR and we will look forward to your return to The Savoy! -Laura Elwyn, Corporate Guest Experience Manager

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WW
Raleigh
16 reviews
Dined on July 27, 2019
Overall 3food 4service 1ambience 5

Tried restaurant again and while the food was delicious, the service was not great. Also, corkage here is $40 per bottle. This is by far the highest amount I have ever heard of at any restaurant. We brought in some very special and unique wine and thought this was unreasonable. Paid it but will not return.

BI
Raleigh
2 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

We’ve been here three times and always excellent food, wine, service with unmatched ambience! Make sure to go down to the Vault and up to the art before or after dinner!

OT
New York Area
7 reviews
Dined on July 26, 2019
Overall 4food 4service 5ambience 5

Great food. Cool art.

FM
San Diego
26 reviews
Dined on July 17, 2019
Overall 4food 4service 4ambience 4

Counting House is worth a try. It has a cool vibe with interesting art inside. The menu features lots of interesting small plates and a few nice fish options. Not the best in Durham, but a solid menu and a very good product.

KB
1 review
Dined on July 15, 2019
Overall 5food 5service 5ambience 5

Kendra is a treasure and I hope the 21C fully values her work in the restaurant because she makes every visit that I make there a wonderful experience. She knows her stuff - and is so friendly and fun.

RC
Raleigh
7 reviews
Dined on July 13, 2019
Overall 5food 5service 5ambience 4

The Counting house is a very cool place to visit. We had dinner with friends who remember going there when it was a bank. The food has amazing flavors and are very ascetically pleasing. The only complaint we had was the portion for the entree was just a bit small. Well worth visiting.

WR
Raleigh
41 reviews
Dined on July 6, 2019
Overall 3food 3service 3ambience 3

Our service was good, but the food was just mediocre. The ravioli I had as an appetizer was good, but my boyfriend got the shrimp & grits and the tails were still on the shrimp...covered in sauce, making them difficult to eat without getting your hands super dirty. The shrimp & grits were also very salty. For our main course, he had the pork, which was good, but I had the scallops, which were just eh. The scallops themselves tasted delicious, but the curry/corn mixture they were in were very citrus-y and bright and the balance was off. The desserts were AMAZING. We had the creme brulee and the semifreddo and they were both very good. While a lot of people really enjoy their dining experience here, I don't know that I would recommend it.

OT
Raleigh
1 review
Dined on June 21, 2019
Overall 1food 1service 2ambience 1

It’s not a very inviting
Place. The food wasn’t flavorful it was all bland and the service wasn’t inviting either.

OT
Chicago
1 review
Dined on June 15, 2019
Overall 4food 5service 4ambience 5

Food was great. Took way too long to come out. It was not busy at the time. Really unusual decor. The waitress apologized and said it was a new menu that caused the delay.

CH
1 review
Dined on June 10, 2019
Overall 5food 5service 5ambience 5

Amazing food & service. The desserts were well balanced. Overall a great experience

Counting House
Responded on June 12, 2019

Thank you so much Christina. I look forward to telling the pastry chef and the rest of the team about your kind words.

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PO
Angus
1 review
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

Great experience! Awesome food and drink. And the DJ cocktail was the best drink I’ve had in years. Splurged considerably more than I normally would when eating out, but it was well worth it.

Counting House
Responded on June 12, 2019

Thank you Philip. The Late Night DJ is one that we love because we get to showcase some great local products. We are thrilled that you enjoyed it.

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NF
1 review
Dined on June 9, 2019
Overall 1food 1service 3ambience 2

Interestingly, we were giving Counting House a 2nd chance after a very bad first experience. My wife and I both ordered chicken and waffles, which arrived with the chicken completely undercooked. We sent them back and 15 minutes later, my wife's replacement came out. 10 minutes after that my replacement arrived in a to go container that we didn't ask for. Fortunately, we were using. $50 credit from our initial disaster. Safe to say they will not be getting a 3rd chance.

L
Raleigh
5 reviews
Dined on June 7, 2019
Overall 3food 4service 2ambience 4

This is a nice restaurant, with high quality food in a great atmosphere. However, in Durham it faces very fierce competition, and I cannot say it rises above it. For the amount of money you pay, you are ultimately going for the "experience" and I don't think you get your money's worth. The Durham Hotel, Mateo, and Vin Rouge are much better choices.

M
Raleigh
11 reviews
Dined on June 6, 2019
Overall 2food 4service 2ambience 2

I have to say this experience was a disappointment. The food was very good, but the lack of explanation from our server on food choices and portions, as well as nothing said about the restaurant week menu, we felt rushed and not attended to properly for a meal that leaves a bill of almost $100 for 2. The first impression from waitress was a casual and rushed tossing of our menus on the table and definitely didn’t correspond with the price point of the menu.

One major negative to us was being seated less than an arms length away on both sides between 2 other tables- very awkward. We heard both conversations on each side and has to smell strong perfume throughout our meal, so definitely wouldn’t recommend for a date spot and personal conversation. The waitress discouraged plate sharing our choice due to small steak, so we ordered 2 dishes, but when it arrived the steak was huge. Also- it took me 4 popular types of wine requests to get one they actually served by the glass, and a large glass came filled about 1/4 full, and charged $12. So annoying, wish I had known.

CR
Raleigh
1 review
Dined on June 6, 2019
Overall 3food 3service 4ambience 5

Went for lunch at restaurant week. Soup was fabulous as was the dessert but the chicken dumplings was over salted and uninspired. Neither comforting as "comfort" food or anything new as a fusion cuisine.

Counting House
Responded on June 12, 2019

While we are happy you enjoyed the soup and your dessert, I'm sorry the chicken and dumplings didn't live up. We change our menu often and hope you try some of our other options.

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