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We have eaten there three times and just will not go again. $25 for a bowl of bland pasta with a few limp vegetables in it is ridiculous. No flavor. Still hungry when we finished eating. Took 30 min to get our desserts and the sorbet was melted into three puddles by the time they served it and they just served it that way. Waited and waited for our cappuccinos only to finally be told the machine was broken. "Sorry."
Then we were told the bill was wrong after we had paid it and were preparing to leave. Had to pay $20 more in cash because they entered something wrong.
Poor service and bland food. The cream Brule just missed completely and the "cannoli" was just full of whipped cream. The art and bathrooms are worth a visit, but do not eat here. Have a drink, go down and see the vault, check out the bathrooms, and see the art work, then go have dinner at Rue Cler or Mother's and Sons or Neomande for much better food and a more enjoyable meal.
Our visit was outstanding. The food and service were both amazing. We look forward to the opportunity to return in the future.
Delicious innovative food and attentive and accommodating service
Try thr sweet potatoe chips, amazing. Cauliflower, and scallops extra good
Staff comes across friendly, but it still feels a bit pretentious. Food is solid- we both enjoyed our dishes - but I wondered if the kitchen isn’t trying too hard. Maybe it’s the whole museum thing they’re trying to match. Still, get the Brussels sprouts - they were fabulous!
Perfect brunch with my girlfriend after the spa!
Have been several times before and the good was great....I think they were having trouble back in the kitchen today.
I love The Counting House! The service is always excellent and my most recent visit was no exception. They saw from my Open Table reservation it was a special occasion and they gave us a nice table and seated us a surprise guest as a dinner companion—a pink penguin! The servers are knowledgeable about the beverages and food, and were just the right amount of attentive. The craft cocktails and the food are tasty! I highly recommend (plus be sure to check out the art in 21c while you are here). Thanks for the thoughtfulness in the penguin!
Just OK. Mediocre food, perfunctory service.
Pleasantly surprised to be able to walk in on a Sunday afternoon for brunch when other places were packed. Great food and service
Four of us had brunch; two of us were celebrating birthdays. Two of the brunch orders were lukewarm at best which made it difficult to enjoy them. The other two said their meals were very good. Coffee was good and service was attentive. At the end the two birthdays were brought a special pastry to celebrate which was very nice. All in all a positive experience.
Dinner was fabulous. The food presentation was like an art form but truly delicious as well. We started with the brussel sprouts and octopus. Highly recommend both of them. Main courses were burgers and fish. Simple but lovely. The service was impeccable. If you are having a martini make sure to order it dry. They use a ton of Vermouth!
First time, food was impeccable. Had red snapper on clam chowder, wife had the pork.
Have been here several times and it doesn't disappoint. Food and service is top quality. Will be back again soon!
We were so exited to go and have dinner there since we had visit bar before, we all asked for steak after waiting for about an hour for our food and ask several times for the waitress to come to check on our table, (for more drinks), the food arrived, the term of the steak was not what we asked for, it was chewy, kind of cold it was simply terrible. My glass water was empty never got a refill at the end we didn’t eat out food so we asked them to take it away the general manager cane to talk to us and asked us what was the problem, we explained to her, she told us that the food was going to be removed from the check and gave us gift certificates. Or of my friend still had half of her cocktail so we decided to move to the lounge area, when we saw that the manager was talking to two of the bartenders/waiters and clearly talking about us since both of them turn around and looked at us.... we felt bad my friend decided that she didn’t want to be there anymore and left, to criteria if was unprofessional from the manager.
Had good experience at the counting house, but this one was simply sad... it was my birthday dinner....
Food was fantastic! The ambiance is pretty cool. Very shark and modern. Definitely try the cheese and meat plates. We had appetizers, entrees and desserts. All of them were very good and made perfectly.
Wonderful food and environment. Service was stretched due to Valentines.
Beautiful ambiance & amazing food. Dined for a Valentine’s Day outing, but I’tl definitely be added to my rotation.
Lovely place. Blakey our server was beyond amazing. Food was exquisite. 45 minutes drive was well worth it!
Good meal. Needs some work. Overall, we’d go back maybe in a year and see what happens, extra maybe?
Creative and passionate chef, great staff, awesome location.
Fattening food, nothing light
First time experience
Will definitely go back the bar has a superb selection of whiskeys.
Bloody Mary’s were not awesome.
Impressively bad service for Sunday brunch when only one other table in the restaurant was occupied. Waitress was slow, food was brought out and different times, and they forgot to bring mimosas but still added it to our bill.
Food was standard brunch food,l. Nothing too special but still good.
The hostess was wearing an old sweatshirt and looked like she’d just gotten out of bed. Maybe that’s supposed to be trendy/artistic?
Ultra cool atmosphere amidst a living art gallery. Food creative & so good. Wine list limited. Service very friendly but quite slow.
Great food and wine list.
The atmosphere and bar is fantastic. The drinks on the menu and the wine list are great. We have been here several times. However, the food is always just average. We dine at a lot of 5 star restaurants and so expected that from Counting House. Every time we have been, there has been some dish we order that is not good: either presentation, quality of cuts of meat or seasoning and flavor is subpar. We hope this can be addressed. We love the bar and the location so we’ll continue to come sit at the bar.
Mixed drinks had little to no alcohol. Everything was wildly overpriced for small portions.
Enjoyed the food, but left hungry. Portions of scallops and Fargo were small. Wish I had ordered the hamburger.
Our party of four had a very nice dinner last Saturday. Everyone loved their entries ( two had flounder, one had the pork and another had the scallops), wine and whatever else individuals ordered. Service was very good and very gracious when one party signed his credit card check but (distracted) took the signed copy instead of the receipt. We had great time.
My wife and I were going to a concert at DPAC made a dinner date. The waitress asked about a drink thus I was looking for a glass of Malbec but didn’t see it on the menu. The waitress said, I have just the wine for you. The waitress brought over the glass of wine and I did drink it. As we were preparing to leave the bill came and to our incredible surprise the charge for that glass of wine was 22.00 dollars. You should let your customer be aware of such a charge. We paid our bill but weren’t very happy that the Counting House does business this way.
Entrees solid, appetizers weak. A bit overpriced but very nice atmosphere. Bar chairs torn and look shabby.
I found the food to be just OK. In sum, OVERRATED.
1. I had to track down a host to be seated.
2. I ordered a single mimosa and was charged for unlimited - the bill was corrected when I brought to their attention.
3. Side order of potatoes never came
4. Outside of taking our order I never saw our server.
5. Couldn’t find our server to pay, went to the bar to see if he could pull up our check. He couldn’t. Host not at the stand again. Again.
Very very Disappointed with this visit.
We had lunch before a DPAC event and were lucky enough to be on the last day of Restaurant Week. It was fabulous. Artisan Greens, B.L.T.A. with crispy fries and flourless chocolate cake. Our waitstaff was perfect and of course the ambience there is always good and the tables aren't too close together.
The bar scene is really great! The good and service are good but overpriced
Excellent contemporary American restaurant in downtown Durham, great service and food with a very good wine selection.
Loved it for restaurant week. Really good flavor combinations! Alcohol expensive but cocktails were fun and delicious!
We were there for the " restaurant week" menu but we usually come here anyway! My pasta dish (butternut squash cassarecca ( sp?) was the BEST pasta dish I have ever had!!! The loaded potato soup was special and served by pouring the cream base over the potato mixture. Yummy!!! Service was exceptional. Great attention to every detail! Best of the best!!! Go!