This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Counting House

4.4
icon/ic_reviewCreated with Sketch.
945 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
Counting House is a modern restaurant located inside 21c Museum Hotel Durham. A showcase for high-quality seasonal ingredients, Counting House presents a global perspective on regional dishes and celebrates North Carolina’s rich heritage of fresh seafood with menus that feature rotisserie and roasting techniques. The bar and lounge is a welcoming place to taste innovative house-made cocktails, sip aperitifs, sample local craft brews, and explore broad bourbon and wine lists. Counting House combines contemporary design with historic details highlighting the building’s original terrazzo floors and arched windows and rotating exhibitions of contemporary art carry over from the adjoining hotel into the restaurant space.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 945 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
Sort by
Filters
NL
NicoleL
Raleigh
14 reviews
Dined 6 days ago
Overall4food4service5ambience5

Went with some friends for the re-reopening of CH now with a new chef. Drinks as always were impeccable (glad to see Travis behind the bar!). Service was great, would never expect anything less when dining here. The menu, while much smaller than before had some nice plates. The delicata squash was a great starter/share plate. The milk bread was also very tasty. My friends both got the new CH burger and loved it. I had to sneak a bite of their fries, and they are still as delicious as before. I’ll be looking forward to a return visit when the season changes and the menu follows to see what else Chef Jeff has coming.

A
vipAnonymous
New York Area
8 reviews
Dined on July 15, 2020
Overall5food5service5ambience5

They took extra precautions due to Covid- we felt very safe- and the food was excellent.

Counting House
Responded on July 22, 2020

Thank you for dining with us, Anonymous! We are so happy to see that you felt very safe with our extra precautions and that you enjoyed your meal with us. We hope to see you soon! -Counting House

Report
DB
DougB
Denver
2 reviews
Dined on March 15, 2020
Overall5food5service5ambience5

Best meal I’ve had in a long time. Everything was fantastic, and the little touches like a free dessert for our anniversary, the great conversation with the restaurant’s manager, Phil, and the post-dinner cotton candy (what?!), made it even more special.

Counting House
Responded on March 19, 2020

Thank you for dining with us, DougB! We are so happy to see that you enjoyed your anniversary celebration and we along with Phil will look forward to serving you once more! -The Counting HouseTeam

Report
L
Lynne
Phoenix
5 reviews
Dined on March 13, 2020
Overall2food2service2ambience2

Bartender was fabulous. He knew his bourbons. Should have eaten dinner at the bar.

Dining experience was less enjoyable. Food was bland - both in palate and presentation. The restaurant was almost empty (probably 5 other tables full), yet the wait-staff was inattentive, distracted, and slow. And the pricing was high.

Counting House
Responded on March 19, 2020

Lynne, thank you so very much for this feedback. We appreciate your shout out to your bartender and are sorry that the rest of your experience fell short. We will absolutely look forward to serving you again soon so we can earn all 5 stars next time! -The Counting House Team

Report
SS
ShilpaS
Raleigh
5 reviews
Dined on March 13, 2020
Overall5food3service5ambience5

Great ambiance and great service! The food can sometimes be hit or miss but overall, I would still come back for a great, upscale environment.

Counting House
Responded on March 19, 2020

Thank you for dining with us, Shilpa! We appreciate your feedback and hope your next meal wows you. -The Counting House Team

Report
TR
TammyR
Charlotte
6 reviews
Dined on March 8, 2020
Overall3food3service3ambience4

Service was not even average. Server did not come around often enough. Food was nothing special.

Counting House
Responded on March 10, 2020

I am very sorry TammyR. There is no excuse for inattentive service and I sincerely apologize. I hope this doesn't deter you from giving us another opportunity to give you the quality of service we should. Please let me know if I can help make this a reality. Charlie Cronin-Food and Beverage Director

Report
OT
OpenTable Diner
1 review
Dined on March 7, 2020
Overall2food1service1ambience4

Food was terrible and service was sub par at best!

Counting House
Responded on March 10, 2020

I'm terribly sorry for the experience you had in Counting House. We clearly did not provide the quality of food and service we are known for and capable of. I sincerely hope you give us another try as we would love to give the full experience we know we want to provide all our guests. If I can ever help make this happen please let me know. Charlie Cronin-Food and Beverage Director

Report
JS
vipJSL76
Charleston
3 reviews
Dined on March 7, 2020
Overall2food4service1ambience4

While the food was great, the service was horrible. We dined at the Counting House both Saturday night and again Sunday for brunch. The waitress we had at dinner seemed as though she would rather be anywhere but waiting tables. After being seated and overhearing a nearby waiter given a rundown of the menu, what we thought were specials, etc. we inquired as to whether there were any specials as she had not told us any. Her response was "we don't have any" and stood there awkwardly silent waiting for our order. After dinner, we attended a show at DPAC and returned afterwards for drinks at the bar. I will say the bartenders were excellent - personable, offered drink recommendations and it was an overall nice experience. We took the chance Sunday morning on brunch. Unfortunately, it was a similar experience to Friday at dinner with regards to the service. The food was great but we received incorrect side dishes which weren't corrected until after we were done with our entrees. The Counting House has potential but we will not be returning due to the service, or lack thereof.

Counting House
Responded on March 10, 2020

I sincerely appreciate your very well thought out review JSL76. The fact that you didn't let your experience in the restaurant deter you lounge visit is commendable. I'm sorry for the service you received in Counting House for both dinner and brunch, there is no excuse for it and all I can say is "I'm sorry." I hope you reconsider returning to Counting House and allow us to provide the quality of service we know e can. Please let me know if I can help in any way. Charlie Cronin- Food & Beverage

Report
NC
vipNCgale
Raleigh
44 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

loved the octopus appetizer and really everything we had

Counting House
Responded on March 13, 2020

Thank you so much NCgale. The octopus is one of the only dishes we never change because of how much we love. We hope you come back and enjoy it again real soon. Charlie Cronin-Food and Beverage Director

Report
DM
DeanM
Raleigh
7 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

Fantastic, complex and incredible food! Wonderful service. Peaceful and beautiful setting with fascinating art in addition to the wonderful dining experience. We loved it! Can’t wait to bring the other foodies in our family back !

Counting House
Responded on March 5, 2020

What a wonderful review, thank you DeanM. We look forward to having you and the foodies in your family visit us. Charlie Cronin-Food and Beverage Director

Report
OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Excellent place!!! Will come again... and again. Compliments to the chef and the culinary team!

Counting House
Responded on March 3, 2020

Thank you so much Anonymous. We look forward to seeing you again...and again. Charlie Cronin-Food and Beverage Director

Report
SH
SusanH
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

we had a wonderful birthday brunch - 6 ladies - we could all converse easily and appreciated the recommendation of the bottle of mimosas!! Food was very good.

Counting House
Responded on March 4, 2020

We really enjoyed having you SusanH, and are thrilled you enjoyed the birthday brunch (and mimosas). We look forward to serving you again. Charlie Cronin-Food and Beverage Director

Report
S
Sims
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

The Service was excellent and my food was delicious.

Counting House
Responded on March 3, 2020

We couldn't ask for a nicer review, thank you Sims. Charlie Cronin-Food and Beverage Director

Report
SB
SuziB
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Lovely dinner before a play at DPAC. Food was fdabulous!

Counting House
Responded on March 3, 2020

Thank you SuziB. We look forward to seeing you again real soon. Charlie Cronin-Food and Beverage Director

Report
JG
JamesG
Greensboro
38 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Great food and service. Sam was our server and she did an excellent job taking care of us and reviewing the menu. Have dined at Counting House before and looking forward to returning.

Counting House
Responded on March 3, 2020

Thank you JamesG. I look forward to sharing your thoughts with Sam and the rest of the team. We all look forward to seeing you again. Charlie Cronin-Food and Beverage Director

Report
AR
AndyR
1 review
Dined on February 26, 2020
Overall5food5service5ambience5

Catch of the day (sword fish) was great! Also the scallops entre.
Starters & soup as well.
All meals were beautifully presented.
The ambiente is creative, a little eclectic. We all enjoyed it!
Outstanding was the young male trainee waiter - who knew everything about The Counting House's wines.
I hope he stays and gets a more senior role.

Counting House
Responded on March 3, 2020

Thank you for the review and private note AndyR. We are thrilled with Aaron and look forward to having him with us for a long time. Charlie Cronin-Food and Beverage Director

Report
OT
OpenTable Diner
Raleigh
1 review
Dined on February 25, 2020
Overall1food4service1ambience3

Slow start on service. Slower start on appetizers and drinks. People around us, seated after us were on desert before our entrees came out. No visit from the waiter to acknowledge the delay. The manager came out with a small plate of oysters to enjoy until our entrees came out. Not what we ordered. After entrees finally arrived, plates cleared. Boom check. No offer of dessert.
The food was good, but when you are ordering Tartare, steaks and 13 dollar drinks, the food should come out on time and the wait staff should not avoid your table. Just stop by and say there was a mix up in the kitchen. We apologize. Extremely disappointed in the overall experience.

Counting House
Responded on February 26, 2020

Dear Anonymous, I'm terribly sorry for the service you received last night. Clearly we fell short in the initial service and again in how we responded to falling short and for both accounts I apologize. I assure you this is not the standard we hold ourselves to and I sincerely hope you give us another opportunity to show you that. If I can help make that a reality please let me know. Charlie Cronin-Food and Beverage Director

Report
RV
RonV
Western NC
1 review
Dined on February 23, 2020
Overall4food4service4ambience4

Very accommodating to late arrival for one of the people in our reservation.

Counting House
Responded on February 25, 2020

We are in the business of being accommodating, thank you for appreciating it. We hope you come back and see us again very soon. Charlie Cronin-Food and Beverage Director

Report
JB
JoyB
1 review
Dined on February 22, 2020
Overall5food4service5ambience4

We really enjoyed ourselves! The food was good and our service was excellent! I thought the meal was a little expensive, but for a special night, it is what I would expect.

Counting House
Responded on February 25, 2020

We really appreciate the review JoyB and look forward to serving you again. Charlie Cronin-Food and Beverage Director

Report
a
acdoc
San Francisco
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Went with some out of town guests. Good bar, was a bit crowded but bartender attentive and spot on with cocktail recommendation. Dinner was excellent for all Our waiter was outstanding in his explanation of the dishes as well as the recommendation. Very modern vibe but also welcoming. I asked for the restroom and a staff member guided me there.

Counting House
Responded on February 25, 2020

Thank you so much for the extremely well thought out and detailed review acdoc. We are thrilled you enjoyed your visit and hope your out of town guests did as well. Charlie Cronin-Food and Beverage Director

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on February 21, 2020
Overall5food5service5ambience4

The wait staff were attentive and timely and their knowledge of the menu was what you would expect at a nice restaurant. The dishes were cook perfectly and were creative with flavor and presentation. The timing of the meal flowed smoothly and was not rushed or slow. I have already recommended Counting House to our friends.

Counting House
Responded on February 25, 2020

Thank you so much for recommending us to your friends, there is no better compliment. We hope to see and your friends really soon. Charlie Cronin-Food and Beverage Director

Report
AD
vipAlisonD
Raleigh
12 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Counting House is the perfect location in Downtown Durham for lunch or dinner. I hosted a lunch for clients and they were very impressed not only with the ambiance and super cool interior but also the service and the fantastic lunch. Highly recommend Counting House!

Counting House
Responded on February 21, 2020

AlisonD, you are too kind. Thank you so much for your continued support of Counting House. We look forward to your next visit and every visit after that. Charlie Cronin-Food and Beverage Director

Report
DR
DarleneR
San Francisco
1 review
Dined on February 19, 2020
Overall1food1service4ambience3

Food was not what we were expecting after reading the reviews. Very bland, fish overcooked, price very high. Overall not good. Not sure who was reviewing then but horrible.

Counting House
Responded on February 21, 2020

I'm very sorry you didn't enjoy your visit to Counting House. I sincerely hope you consider giving us another try as I'm sure we can find something on the menu that can wow you. Charlie Cronin-Food and Beverage Director

Report
m
moxie1406
Raleigh
8 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Hands down the best burger I have ever had. It was cooked medium rare just like I asked and it was so juicy and delicious! Gave it only 3 stars on value because the burger was a little pricey, but it was an eight ounce burger that comes with fries or a salad. I ordered the salad and it was excellent with fresh (not dried) cranberries and butternut squash sprinkled throughout that gave it a unique flavor.

After dinner we visited The Future is Female art exhibit in the hotel art museum. Great, fun evening in Durham.

Counting House
Responded on February 21, 2020

Thank you so much moxie1406. That is such a compliment about our burger, i can't wait to go tell the chef team. Also thrilled you got to explore our wonderful new exhibit. Please come back and see us again. Charlie Cronin-Food and Beverage Director

Report
RG
ReadyforGreatness
1 review
Dined on February 19, 2020
Overall4food4service5ambience5

Still searching for something special... Food was interesting, creative and tasty. But nothing that excited me in particular. Only one vegan entree option. I’m constantly surprised when the chicken is not even as good as what I would get in any of the homes I ate at in my community growing up...

But if you’re looking for a meal out it’s not bad just also nothing special beyond the ambiance and service.

Counting House
Responded on February 25, 2020

We appreciate the feedback ReadyforGreatness. Sorry to see that none of the dishes wowed you. We will be changing menus next month and we hope you will come back and give the new dishes a try. Charlie Cronin-Food and Beverage Director

Report
AR
vipAnneR
Raleigh
7 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Great food and service

Counting House
Responded on February 18, 2020

Wow, thank you AnneR. Food and service are why we are here and we are thrilled that you enjoyed yourself. Charlie Cronin-Food and Beverage Director.

Report
AK
AllisonK
Las Vegas
3 reviews
Dined on February 16, 2020
Overall5food4service5ambience5

Everything was great except we were hoping for a lunch menu at 11:00 am. There was little on the brunch menu my child would eat.

MG
MikeG
1 review
Dined on February 15, 2020
Overall5food5service4ambience4

We were in town, staying at the 21C Hotel and, conveniently, Counting House was located in the same building. The negatives were 1) We had a bit of a bit for our table, despite having a reservation. 2) Our table was a little cramped between two other parties. We felt like we were in the middle of their conversations. However, those were far outweighed by the positives. 1) Our waiter was fantastic - friendly and informed about the menu. 2) The food was outstanding. So many flavors pleasantly weaved together. Not forced or overdone. What a treat each item was. One of the best meals we have had in a long, long time.

Counting House
Responded on February 21, 2020

Thank you for taking the time to write a review MikeG. I'm sorry you had to wait for your table but thrilled you enjoyed yourself overall. We hope that you stay with us again and visit us in Counting House when you do. Charlie Cronin-Food and Beverage Director

Report
J
John
1 review
Dined on February 15, 2020
Overall2food2service2ambience4

Menu descriptions do not sufficiently/accurately portray what was served. Red Drum fish was served with skin on and white chocolate mouse literally looks like a hockey puck. Brussels sprouts served with very runny poached egg which was not mentioned on the menu. (wouldn’t have ordered this)

Also- very small and expensive entrees.

Counting House
Responded on February 18, 2020

John, I'm sorry you didn't enjoy your experience. Clearly the server did not explain the menu enough and you received food you didn't want and that should never happen. I sincerely hope you give us another try as I'm sure we can prepare you the exact meal you want. Charlie Cronin-Food and Beverage Director

Report
AM
vipAliceM
Raleigh
3 reviews
Dined on February 15, 2020
Overall5food5service4ambience5

We had brunch on a recent Saturday around noon. The place was busy but there were many visible servers and employees. Eggs Benedict was delicious but the grits and skillet potatoes might be the best I have ever had! Try them out!

Counting House
Responded on February 18, 2020

Your words are too kind AliceM, thank you. Chef was delighted to read your thoughts on the potatoes and grits. Please come back and see us again. Charlie Cronin-Food and Beverage Director

Report
ML
MLT33
Indiana
7 reviews
Dined on February 15, 2020
Overall4food4service3ambience3

The staff was very friendly. I ordered the salmon bagel and the orders of our group were placed, but after several minutes, they came to let me know that they were out of Salmon. It was 9am on a Saturday morning. I then ordered the breakfast sandwich and asked for the egg to be over hard without any runny yolk. It came and it was over easy, medium at best, but runny yolk nevertheless. I sent it back to cook it more and they had it for several minutes. By the time my breakfast came back, everyone else was nearly finished with their breakfast. While the food was good and the servers were nice, they need to work on some of the details.

Counting House
Responded on February 18, 2020

Thank you for taking the time to let us know about your experience. I'm sorry we missed the mark a bit with your items but that your overall experience was nice. Please come back and visit us again so that we can put it all together and give you quality food and service. Charlie Cronin-Food and Beverage Director

Report
OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall3food4service2ambience4

Overpriced and not that good. Wine was ok. Crab was gross and ruined an otherwise decent steak.

Counting House
Responded on February 18, 2020

I'm sorry you didn't enjoy your Valentine's with us. Our menu does change often and I hope you will come back and give us another try. Charlie Cronin-Food and Beverage Director

Report
RL
RogerL
Raleigh
3 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

This was our second year in a row going here for Valentine’s Day. Last year I feel like I messed up by substituting items because I don’t like seafood and the thought of oysters scared me. Lol Boy was I wrong! The oysters were amazing last year after I had to be coaxed into trying them. This year I stayed with the Valentines menu with wine pairing. The five course meal was amazing and the wine was paired beautifully! The service was great! Our waitress was very friendly and attentive. I am not a seafood person at all and the dishes that had seafood on them did not disappoint. My favorite was the steak and crab dish. The steak was cooked perfectly and the foods were paired well and full of flavor! They definitely know how to cook steaks here! We’ll be going back again soon!

Counting House
Responded on February 21, 2020

Thank you for making Counting House your Valentine's Day tradition, we are honored. Please come back and see us before next year. Charlie Cronin-Food and Beverage Director

Report
MK
MicaelaK
New England
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Best Valentine's dinner I've ever had! Interesting choice of playlist for a romantic Valentine's, but I loved it!

Counting House
Responded on February 18, 2020

Thank you so much MicaelaK, we are humbled by your words and look forward to serving you again. Charlie Cronin-Food and Beverage Director

Report
OT
OpenTable Diner
Raleigh
4 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

The food was incredible and the service was even better. We especially enjoyed the Brussel sprouts and sweet potatoes. Good wine selection. Made sure we got to dpac on time. Will definitely go back.

Counting House
Responded on February 18, 2020

Thank you so much for the kind words Anonymous. Please visit us next time you are going to DPAC or even if you are just looking for a fun night out. Charlie Cronin-Food and Beverage Director

Report
JB
vipJodiB
Raleigh
10 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

It was excellent! We adjusted our plans b/c our client was arriving late and it was the PERFECT setting for dinner.

L
vipLocals
Raleigh
30 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

Excellent. We both had the red drum, and it was perfect. We will definitely return.

Counting House
Responded on February 12, 2020

Thank you so much Locals. We look forward to your definite return. Charlie Cronin-Food and Beverage Director

Report
EP
EarlP
Western NC
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

We had a wonderful evening. Food was delicious and presentation was world class.

Counting House
Responded on February 12, 2020

Such kind words, thank you EarlP. It doesn't get nicer than "world class" chef was delighted to read that. Please come back and see us any time. Charlie Cronin-Food and Beverage Director

Report
GG
GinnyG
1 review
Dined on February 1, 2020
Overall5food5service4ambience4

Every dish surprised us and they kept coming: appetizers, oysters, main, side, deserts, and even a surprise at the end (it was cotton candy!). While the service was slow, I think it was a misunderstanding when they asked if we were going to the show. We still had a lovely time!
We are talking about when we can return!

Counting House
Responded on February 3, 2020

What a lovely review, thank you GinnyG. Sorry service was a little slow, but glad you are already looking to come back and see us. Charlie Cronin-Food and Beverage Director

Report
DC
DustinC
Raleigh
4 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Great restaurant and perfect before a show at DPAC. Will definitely go back again!!!

Counting House
Responded on January 29, 2020

Thank you so much DustinC we really appreciate all the explanation points and look forward to serving you again. Charlie Cronin-Food and Beverage Director

Report

FAQs

Counting House is rated 4.4 stars by 945 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Counting House