Chops City Grill - Bonita Springs, FL

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1. TD

   TamiD

   Naples

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service5ambience3

   Tables are very close and it was very loud and difficult to hear each other. Food is delicious and pricey.

   Chops City Grill - Bonita Springs, FLResponded 1 day agoThank you for the review. This evening we had to accommodate quite a few large parties, so it may have been a little louder then normal, as parties sometimes tend to try to talk over each other and they can get a little loud, however it is nothing out of control, just guests trying to tall talk at once at big parties.

   Report
2. ED

   EricD

   Philadelphia

   6 reviews

   vip
   5.0

   6 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Wonderful experience as usual. Very romantic setting, exceptional service, and top quality food. The wine and bourbon selection is also very good. We go here for special occasions and will continue to do so.

   Chops City Grill - Bonita Springs, FLResponded 1 day agoThank you for visiting on this special occasion and the 5 star review! We look forward to seeing you on your next occasion.

   Report
3. WS

   WendyS

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food3service5ambience4

   Food was good, but not great. My sea bass had three colors of sauce, lobster tail on top, surrounded by shrimp, pineapple, red pepper and mushrooms, on a bed of coconut rice. Overall flavor of the dish was just average. Crab cake appetizers were similar- drowned in garlic marinara and mayonnaise but missing a nice sear. At the price, I expected better. More emphasis taste instead of a visual wow is needed.

   Chops City Grill - Bonita Springs, FLResponded 1 day agoThank you for the review. We are sorry to hear you did not enjoy the sea bass or the crab cakes. The sea bass is lightly seared and the other components of the dish are to give you the flavors. The crab cakes have very little filler, therefore we don't want to give it too much sear as it would ruin the flavor profile we are looking to achieve.

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4. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food5service4ambience4

   Number of wait staff reduced? Waitress had to clear table- no bus boys? Interesting, salt & pepper optional, having to request and no coffee refills offered - water was refilled without having to request. Wait staff seem to have too many tables to give attention.

   Chops City Grill - Bonita Springs, FLResponded 4 days agoThank you for the review. We do ask our servers to help bus their own tables, even with our bus boys being on staff. Since COVID we have not been leaving salt and pepper on tables, as we sanitize them after every use and store them, so they don't get contaminated. We will always bring salt and pepper if requested. We are sorry to hear there was no refill on the coffee offered. The wait staff should be asking or offering.

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5. OT

   OpenTable Diner

   Naples

   1 review

   vip
   5.0

   1 review

   Dined 6 days ago

   overall5food4service5ambience5

   We always enjoy Chops experience

   Chops City Grill - Bonita Springs, FLResponded 5 days agoThank you for the review and the 5 stars!

   Report
6. AS

   AldenS

   Naples

   1 review

   vip
   4.0

   1 review

   Dined 7 days ago

   overall4food5service5ambience5

   Beautiful interior with excellent service, however the meal cost is incredibly pricy.

   Chops City Grill - Bonita Springs, FLResponded 6 days agoThank you for the review and for noticing the décor. We are actually the best quality and value you can get for Wagyu and Prime Beef in the area. We are consistently monitoring the beef market and changing our menu to ensure we are the best quality and value you can get for Wagyu and Prime Beef.

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7. S

   Shebar

   Atlantic City

   13 reviews

   vip
   1.0

   13 reviews

   Dined on January 21, 2023

   overall1food3service1ambience4

   There were no Sirloin Steaks available Only the most expensive options on the menu were available Least expensive glass of red wine was $24 Was told that Tito Martini was $14. Charged $18 Vegetarian Option was 4 types of Potatoes and / others Not very healthy Chopped Wedge was pretty- but more cheese than Lettuce Main course came while I was still finishing my salad Rushed rather than dining Very Disappointed But quite aware that management of Chops does not care how our party of 4 feels about the lack of value On a scale of 1 to 10 Value is minus 3

   Chops City Grill - Bonita Springs, FLResponded on January 24, 2023Thank you for the review. All of our steak options were available on this occasion, The vegetarian options do change frequently, this evening happened to be 4 potato options. The City Salad is a deconstructed wedge and it is our best selling salad, we are sorry to hear you thought it was too much bleu cheese. We do care, however how can we correct the situation if the issue isn't brought to our attention while dining with us. We didn't get a chance to correct the issue in the restaurant.

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8. OT

   OpenTable Diner

   Milwaukee

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   Great service, excellent food!

   Chops City Grill - Bonita Springs, FLResponded on January 23, 2023Thank you for the great review and the 5 stars!

   Report
9. OT

   OpenTable Diner

   Tampa

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   My husband and I enjoyed our night at Chops very much! Our server Becky was friendly and attentive although the place was packed. As far as my three stars for value, you don’t really go to a nice restaurant like this if you’re looking for value, at least in my opinion. We spent $360 for the two of us, including an appetizer, desserts, two glasses of wine each, and the tip. While the noise inside was quite more than I like, they have a lovely outdoor seating area with string lights and lots of ambience, which is where we chose to sit. We were the only ones out there and we loved it! We will definitely go again!

   Chops City Grill - Bonita Springs, FLResponded on January 23, 2023Thank you for the wonderful review and the 5 stars! We are glad you enjoyed the dining experience on our patio. We look forward to your next visit.

   Report
10. S

    Skeet47

    Grand Rapids

    29 reviews

    5.0

    29 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5

    Wonderful food and service. Everything ala carte makes for pricey but good dining.

    Chops City Grill - Bonita Springs, FLResponded on January 23, 2023Thank you for the 5 star review!

    Report
11. OP

    OmerP

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Food and service excellent as was the atmospnere. Nice quiet setting. Quite expensive but excellent quality.

    Chops City Grill - Bonita Springs, FLResponded on January 23, 2023Thank you for the review and the 5 stars!

    Report
12. JM

    JudiM

    Naples

    68 reviews

    vip
    5.0

    68 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    The City Style salad was delicious. My husbands steak was like butter and my salmon was done just right.

    Chops City Grill - Bonita Springs, FLResponded on January 18, 2023Thank you for the great review and the 5 stars! We hope to see you again soon.

    Report
13. BE

    BEADS

    Naples

    2 reviews

    2.0

    2 reviews

    Dined on January 15, 2023

    overall2food2service4ambience4

    Nice atmosphere, friendly staff. Food too salty, and not the level expected. Underwhelming food experience, at any price.

    Chops City Grill - Bonita Springs, FLResponded on January 18, 2023Thank you for the review. Please bring any food or service issues to our attention, while dining with us, and we will gladly get the issue corrected, so you may enjoy your dining experience.

    Report
14. PC

    PostCovid

    Chicago

    36 reviews

    vip
    4.0

    36 reviews

    Dined on January 15, 2023

    overall4food4service5ambience4

    Restaurant is more expensive than anticipated. Dinner for 4 with drinks at the bar first ( we had a reservation but they were running behind -30 minutes) spent close to $800. While the food was good, it’s not commensurate with with cost. Our server Julie was excellent. That said, the place was jammed with people waiting most of the evening.

    Chops City Grill - Bonita Springs, FLResponded on January 16, 2023Thank you for the review. Unfortunately, our purveyors have drastically increased there prices and we have had to keep pace with those increases. However, we constantly monitor the beef market and prices, so you can rest assured that we are offering the best quality and value for Wagyu and Prime Beef in the area. We are constantly changing our menu prices to make sure that we are the best quality and value. Yes, it was cold on this occasion and guests were staying longer then anticipated.

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15. OT

    OpenTable Diner

    Orlando

    2 reviews

    vip
    3.0

    2 reviews

    Dined on January 10, 2023

    overall3food3service5ambience5

    Food is overpriced for the Quality. Denise and Ashley were great.

    Chops City Grill - Bonita Springs, FLResponded on January 12, 2023Thank you for the review. Be assured we are the best value and quality you can get for Wagyu and Prime Beef in the area. Your kind words about the bartenders will be passed along.

    Report
16. N

    Nope

    Columbus

    25 reviews

    vip
    5.0

    25 reviews

    Dined on January 10, 2023

    overall5food5service5ambience5

    Excellent service from the time you walk in. Steak and salmon were A1 quality delicious and will be ordered again!

    Chops City Grill - Bonita Springs, FLResponded on January 12, 2023Thank you for the fantastic review and the 5 stars! We look forward to seeing you again.

    Report
17. JD

    JimD

    Charlotte

    48 reviews

    vip
    5.0

    48 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Wonderful food, superb service, delightful atmosphere

    Chops City Grill - Bonita Springs, FLResponded on January 10, 2023Thank you for the great review and the 5 stars!

    Report
18. C

    Cathie47

    Naples

    39 reviews

    vip
    2.0

    39 reviews

    Dined on January 8, 2023

    overall2food1service5ambience5

    Just incredibly disappointed……. My tomato stack appetizer had soft soggy tomatoes and way too much blue cheese…..it actually looked like scrambled egg. My 5 oz fillet was meant to be medium but was totally raw in the center and normally I would have returned it but as it was only the two of us I didn’t want to eat alone when it came back. We ordered the hand cut fries but they were definitely not cut by hand…..they looked and tasted like they came from a freezer. The only bright part was our AMAZING waitress who was smiling and incredibly helpful the whole evening. She’s a total star. At $212 plus gratuity for two courses this was not what we expected from Chops. We did have two glasses of wine but nothing expensive. We will not be back.

    Chops City Grill - Bonita Springs, FLResponded on January 9, 2023Thank you for the review. We are sorry to hear you did not care for the stacked tomato salad and that your fillet was not cooked properly. We are more then happy to get any service or meal issues corrected while you are dining with us, if you bring them to our attention. Our fries are absolutely hand cut, every single day! Thank you for the kind words about your server, they will be passed along.

    Report
19. BW

    BillW

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on January 7, 2023

    overall4food5service4ambience4

    Always fabulous food, properly prepared the way we ask for it and served with a smile!

    Chops City Grill - Bonita Springs, FLResponded on January 9, 2023Thank you for the review.

    Report
20. P

    Portia

    Naples

    44 reviews

    vip
    5.0

    44 reviews

    Dined on January 7, 2023

    overall5food4service5ambience5

    Steaks were perfect. Crème Corn Brûlée needs more corn and less cream. Sweet potatoes were fine. Feel pricing is out of control. Will keep us from partaking more often. Shame on the owners. Don, our server, was excellent.

    Chops City Grill - Bonita Springs, FLResponded on January 9, 2023Thank you for the review. Your kind words about your server will be passed along. We have had to keep pace with the drastic price increases from our suppliers. however we are consistently looking at the beef market and are adjusting our prices accordingly, so we make sure we are still the beat quality and value you can get for Wagyu and Prime Beef in the area.

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Great place. Very friendly staff.

    Chops City Grill - Bonita Springs, FLResponded on January 7, 2023Thank you for the review and the 5 stars! Your kind words about your server will be passed along.

    Report
22. EP

    ErnieP

    E. Tennessee

    33 reviews

    vip
    5.0

    33 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    Lovely… plan to come back soon.

    Chops City Grill - Bonita Springs, FLResponded on January 8, 2023Thank you for the wonderful review and the 5 stars!

    Report
23. DS

    DeeSmith2015

    Detroit

    17 reviews

    5.0

    17 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    we choose to sit at bar for dinner bartender was friendly. service and food excellent clam chowder was fantastic

    Chops City Grill - Bonita Springs, FLResponded on January 9, 2023Thank you for the great review and the 5 stars!

    Report
24. JB

    JenniferB

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on January 5, 2023

    overall5food5service5ambience5

    Great place, great food, exceptional service by Jen, our server.

    Chops City Grill - Bonita Springs, FLResponded on January 6, 2023Thank you for the great review and the 5 stars! Your kind words bout your server will be passed along.

    Report
25. WM

    WillM

    Naples

    12 reviews

    vip
    4.0

    12 reviews

    Dined on January 4, 2023

    overall4food5service5ambience4

    Food and service excellent. Price is an issue. Please

    Chops City Grill - Bonita Springs, FLResponded on January 6, 2023Thank you for the review. We are glad you enjoyed the food and the service. We keep our prices below our competitor's, while still maintaining the high quality we have for Wagyu and Prime Beef. We are consistently adjusting our beef prices to make sure we are offering the best quality and value. Please feel free to compare our Wagyu prices against our competitor's. The quality they have will probably not be as high as ours (MS900 or better for the Australian Wagyu and A5 for Japanese Wagyu)

    Report
26. j

    jdrdiners

    New York Area

    9 reviews

    vip
    1.0

    9 reviews

    Dined on January 2, 2023

    overall1food2service2ambience5

    The waiter seemed distracted or otherwise too busy. My martini was ordered Grey Goose bone dry and came to the table with some kind of citrus flavor in it but the waiter did not come back for awhile so I didn't bother to send it back. I ordered the fish medium rare and it came out well done. I sent it back. Our friend's steak was ordered medium rare and was barely medium. The special grouper (for $65.00!) was smothered in a tomato sauce so she didn't even think the fish was on the plate. The prices are absolutely outrageous for such a poor showing. It is too bad. We used to love that restaurant. My husband and I looked at each other and said we would not be back for awhile - hopefully they will get their act together again soon.

    Chops City Grill - Bonita Springs, FLResponded on January 3, 2023Thank you for the review. We are very sorry to hear about your experience on this occasion. All of our fish is prepared med well (or cooked through). We used to offer various temperatures, however we realized everyone's perception of medium and medium rare are completely different sometimes. We will always gladly get any food or service issues you may corrected so you can enjoy your dining experience. We did get the salmon corrected to medium rare. The other guests never mentioned any issues.

    Report
27. a

    ajr247

    Naples

    18 reviews

    vip
    5.0

    18 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    A fine steak house with very good seafood dishes. A fine dining establishment with a nice redo on the interior. Our fish dishes were top notch and tasty.

    Chops City Grill - Bonita Springs, FLResponded on January 3, 2023Thank you for the wonderful review and the 5 stars! Thank you for noticing the remodel too!

    Report
28. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service5ambience5

    The service was fabulous and the American wage steak was amazing!!

    Chops City Grill - Bonita Springs, FLResponded on January 3, 2023Thank you for the great review and the 5 stars! We strive for the best quality and value for our Wagyu and Prime Beef.

    Report
29. DR

    DianeR

    Naples

    21 reviews

    vip
    5.0

    21 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Chops City Grill… was beautifully decorated. The prime meat was spectacular and our server made our meal even more enjoyable with his recommendations and attention.

    Chops City Grill - Bonita Springs, FLResponded 1 day agoThank you for the fantastic 5 star review and the kind words about your server, they will be passed along.

    Report
30. J

    Janek

    Cleveland

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 1, 2023

    overall5food4service4ambience5

    The Seabass entrée was amazing! The menu is pricey, but the food was very good and the portions were large. Everyone we're very pleased with their entrées!

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the review and the 5 stars! We are glad everyone enjoyed their New Year's Eve dinner with us! We look forward to your next visit.

    Report
31. C

    Cathie

    New York Area

    86 reviews

    vip
    5.0

    86 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    We always LOVE our visit to Chops! We went this time New Years Eve and it was as wonderful as ever. Started with drinks at bar, greeted by Ashley who was welcoming and smiling to brighten evening. Similarly our waitress (Amanda?) remembered us from our last visit and couldn’t be more accommodating and kind. Then the food—perfectly prepared steaks rib eye and filet - and sides and salads and amazing apple dessert with homemade gelato. Couldn’t ask for more! Will be back!!!!

    Chops City Grill - Bonita Springs, FLResponded on January 5, 2023Thank you for the fantastic review and the 5 stars! Your kind words about the bartender and your server will be passed along. We look forward to your next visit.

    Report
32. DK

    DawnK

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Chops in Bonita Springs is one of our favorite places to go. The food is fabulous and the service is consistently outstanding. Last night was New Year's Eve, and our server, Donna, was on top of it all. We had a great time! Thank you to staff and management!

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the fabulous review and the 5 stars. We are so glad we could make your New Year's Eve dinner a special and memorable one! Your kind words about your server will be passed along.

    Report
33. RK

    RickK

    Naples

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food4service4ambience5

    It was NY Eve and our reservation was delayed 30 minutes but no worries. AT the table the server was great as were the steaks. The side dishes however were supposed to feed 4 and only were enough for two. Overall a very good night out

    Chops City Grill - Bonita Springs, FLResponded on January 3, 2023Thank you for the review. On major holidays we do sometimes get behind. We are glad to hear the overall experience was a good one for you and your guests.

    Report
34. BS

    BobS

    Naples

    2 reviews

    2.0

    2 reviews

    Dined on January 1, 2023

    overall2food4service3ambience3

    Our table reservation was delayed 35 minutes. This has happened to us before at this restaurant, it won’t happen again. Standing around waiting is not what one expects when one has a made a reservation.

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the review. Unfortunately special holiday occasions are very busy and everyone wants to try to eat at the same time, we do our best to try to accommodate these requests, however some guests do sit longer on these occasions and we do get behind because of this. We would not be the only restaurant with this issue. we are sure every restaurant that was open on this special holiday had the same issue. It is something that is going to happen on these huge holidays.

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35. DB

    DaleB

    Naples

    13 reviews

    5.0

    13 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Top shelf experience for the family on NY Eve. Great food, drinks and service. No complaints and would definitely recommend. Will be back!

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the great review and the 5 stars!

    Report
36. R

    Rick

    Charlotte

    3 reviews

    3.0

    3 reviews

    Dined on December 31, 2022

    overall3food3service5ambience4

    Chopafeller oysters had zero flavor. Caesar salad was honestly the worst I’ve ever tasted. Prime rib & Porterhouse were delicious.

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the review. We are sorry to hear you did not care fore the Caesar salad or the oyster Chopafeller. Please bring any meal or service issues you may have to our attention and we will gladly get the issues corrected, so you may enjoy the entire dining experience. We strive to have the best quality Wagyu and Prime Beef in the area .

    Report
37. GM

    GaryM

    Mobile

    4 reviews

    3.0

    4 reviews

    Dined on December 31, 2022

    overall3food2service5ambience4

    Steak was overly salty, grouper was not good. Very expensive.

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the review! We are sorry to hear you did not care for your meals on this occasion. We will gladly get any issue you may have with your meal, corrected if you bring it to our attention.

    Report
38. c

    carla

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    NYE it was a great night. All paced out well. Very busy but good service. Beautiful restaurant. Everything delicious. Good service. Very impressed for such a busy night.

    Chops City Grill - Bonita Springs, FLResponded on January 3, 2023Thank you for the great review and the 5 stars! We are so glad you liked the remodel. It has made the restaurant more elegant and inviting and has been a huge success, thank you for noticing. NYE is a very busy night for us and is very hard to stay on time, as guests tend to sit longer on these occasions, however we try our best. We look forward to your next visit.

    Report
39. RC

    RobertC

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    New Year’s Eve. 2023. Outside dining was nice and romantic. Waiter was super, from Turkey. Food was exceptional. Plan to spend but it was worth it.

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the wonderful review and the 5 stars! We appreciate the kind words about your server, they will be passed along.

    Report
40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food2service2ambience3

    New Years Eve. Party of 4. No table available for our reservation at 6:00 pm. We declined the offer of a table outside. We waited 15 minutes for a party to leave before we were seated even though there were open tables. Our waiter said he could not put our appetizer order in without our dinner choice. Therefore we felt very rushed. Food was mediocre compared to previous visits here. A glass of “house” Chardonnay $23. (More than a craft cocktail. One in our party was told she could not order a salad and lobster tail as her dinner choice because lobster is only an “accompaniment” to a meal. We were rushed through our entire dining experience here. I listened to our waiter apologize as he asked a table next to us to leave because there were people waiting for it at the bar. As they obliged I watched one lady in that party stand up and quickly finish the last of her wine standing with her purse in hand. My husbands steak was overdone, mashed potatoes watery and covered in a pool of butter. City Caesar salad was good. Overbooking on New Years Eve is not going to encourage future business. It was like dining on a conveyor belt…all of this for our table… $480. They got our dollar but we will never return. There are many restaurants in our area that value our business and want to provide a good dining experience.

    Chops City Grill - Bonita Springs, FLResponded on January 2, 2023Thank you for the review. Special holidays are the busiest times of the year for any restaurant that decides to be open on those holidays. We do not consider 15 minutes unusual time to possibly have to wait for your reservation, as people do tend to sit longer on theses special holidays. We do ask the servers to get the entire dinner order for the table, as we have everything timed, so you do not get that rushed feeling. We would never ask a guest to leave quickly for another guest to get seated

    Report