Chops City Grill - Bonita Springs, FL

4.5
2068 Reviews
$31 to $50
Steak
Winner of Best Steak House in Southwest Florida - GulfShore Life 2020

Chops is proud to present the best in dry-aged, Prime, American, certified Japanese and Australian wagyu steaks ... for less! With over 50 whiskey selections, along with a 200 bottle wine list, creative craft cocktails and non-alcoholic selections, Chops pays homage to the great American steak house ...

Support Chops City Grill - Bonita Springs, FL during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2068 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
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CT
vipChrisT
Naples
4 reviews
Dined a day ago
Overall4food4service4ambience4

Food was good for the $...but it didn't WOW us. Srvc was vgood - friendly, professional, knowledgeable - but it did lag a bit after entrees were delivered...again, for the $. Dinning prior to 6pm offers a nice 20% discount which IMHO shld be the regular pricing.

Chops City Grill - Bonita Springs, FL
Responded 9 hours ago

Thank you for your review! I will be sure to give your feedback to the chef as well as the staff. We hope to see you again soon!

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BG
vipBGDAVESPT
Chicago
27 reviews
Dined a day ago
Overall5food5service5ambience4

Great food little noisy outside dining

Chops City Grill - Bonita Springs, FL
Responded 9 hours ago

Thank you for your review! See you again soon.

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B
vipBendy
Naples
90 reviews
Dined 3 days ago
Overall4food4service4ambience4

Everything was up to our standard. Keep up the great work!

Chops City Grill - Bonita Springs, FL
Responded 9 hours ago

Thank you for your review Bendy! We are so happy you enjoyed! See you again soon.

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a
vipase1707
New York Area
434 reviews
Dined 3 days ago
Overall4food4service5ambience4

Wonderful meal in a beautiful setting. This high end steakhouse delivers a true experience with great service.

Chops City Grill - Bonita Springs, FL
Responded 2 days ago

Thank you for your great review! We are pleased to hear you enjoyed everything. See you again soon!

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C
vipChris
Las Vegas
6 reviews
Dined 5 days ago
Overall5food5service5ambience5

Excellent service

Chops City Grill - Bonita Springs, FL
Responded 3 days ago

Thank you for the 5 star review! See you again soon!

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DO
DONG
1 review
Dined 5 days ago
Overall5food5service5ambience4

We enjoyed every minute we were there and would suggest more people try it

Chops City Grill - Bonita Springs, FL
Responded 2 days ago

Thank you for your review! We are so happy to hear you enjoyed everything. We can't wait to see you again soon!

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M
vipMike
Louisville
18 reviews
Dined 6 days ago
Overall5food5service5ambience5

We always enjoy the experience at chops great food great service and great atmosphere

Chops City Grill - Bonita Springs, FL
Responded 3 days ago

Thank you for the 5 star review! We are pleased to hear you always enjoy your experience here at Chops. We can't wait to see you again soon!

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OT
OpenTable Diner
Naples
1 review
Dined 6 days ago
Overall3food4service2ambience3

Appetizer and drinks extremely slow to arrive. Steaks brought with no steak knives, eventually had to get up and find waiter. Was charged more money for unique libations than listed on menu. The servers were hustling but there was either too few of them or they were disorganized. They were professional and apologized without any complaint from us. All that being said, the was excellent!

Chops City Grill - Bonita Springs, FL
Responded 2 days ago

Thank you for your review! I would appreciate if you could contact me (Stacy Gibson, GM) directly at gibson_stacy@yahoo.con because some of the issues you mentioned are deeply concerning to me. I will look into them further and discuss this with the staff involved as well but more information would be appreciated as this is not our standard of service.

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OT
OpenTable Diner
New England
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Unbelievable steaks cooked to perfection

The service was timely and with a very great attitude.

Not cheap but an excellent place to have a special dinner

Chops City Grill - Bonita Springs, FL
Responded 5 days ago

Thank you for the 5 star review! We are pleased to hear you enjoyed your evening and dinner with us. See you again soon!

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JS
JohnS
Naples
9 reviews
Dined on February 19, 2021
Overall5food5service5ambience5

Pretty pricy but a very nice experience. Very loud, but everyone was having a good time.

Chops City Grill - Bonita Springs, FL
Responded 3 days ago

Thank you for the 5 star review! See you again soon!

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PH
PaigeH
Minneapolis
3 reviews
Dined on February 16, 2021
Overall5food5service5ambience5

Great food and service! We had prime rib on the early dining value. Best experience!

Chops City Grill - Bonita Springs, FL
Responded on February 18, 2021

Thank you for your review! I'm happy to hear you enjoyed your service and dinner. Our Prime Rib is wonderful. See you again soon.

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JD
vipJohnD
Philadelphia
2 reviews
Dined on February 15, 2021
Overall4food4service4ambience4

Great. Will go back

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for the 4 star review! We are very happy you enjoyed everything! See you again soon!

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OT
OpenTable Diner
Naples
6 reviews
Dined on February 15, 2021
Overall5food5service5ambience5

We always love going to Chops food is great and servers are fantastic. We will be back

Chops City Grill - Bonita Springs, FL
Responded 9 hours ago

Thank you for your 5 star review! We are pleased to hear you enjoy everything. See you again soon.

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JC
JackC
Naples
10 reviews
Dined on February 15, 2021
Overall5food5service5ambience5

Excellent food. Good attentive service, but not hovering over you. Outdoor patio nice, but road noise a bit loud at 5:30. Nicer by 6:00. RJ a personable, knowledgeable server.

Chops City Grill - Bonita Springs, FL
Responded on February 18, 2021

Thank you for your great review! I'm so happy to hear you enjoyed your dinner on our beautiful patio. I will be sure to pass your comments along to RJ as well. See you again soon!

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JG
JamesG
Naples
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Everything about this dining experience was outstanding! Timely seating great menu , waiter was the best,knowledgeable courteous and attentive!! Food was great and wine super!! We can’t wait to go back!!!

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for the 5 star review! We are so happy to hear you enjoyed your evening. See you again soon!

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GG
GuyGuy
1 review
Dined on February 13, 2021
Overall2food2service1ambience2

They don’t know how to cook steak or provide good service. Will let you sit in the rain without a care in the world.

Chops City Grill - Bonita Springs, FL
Responded on February 19, 2021

I would say that most people would have to disagree with you. We have been cooking steaks and providing good service for over 20 years at 5 seperate locations. Also, we would never force someone to sit in the rain. That is a asurd claim and frankly makes no sense. If it started to rain on you, why would you just sit there regardless of the what you claim the restaurant did?

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OT
OpenTable Diner
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Family vacation

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for the 5 star review! Enjoy your Family Vacation! Hope to see you again!

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KO
KatieO
1 review
Dined on February 13, 2021
Overall3food3service4ambience3

Our meats were all very good for the whole table of 8, no one was impressed with our sides. All the medium steaks were more rare but still good.

Chops City Grill - Bonita Springs, FL
Responded on February 19, 2021

Thank you for the feedback Katie. Did you mention your issues with teh side items to the manager that evening? We always have a manager on the floor to handle these situations on the spot. We always want to make sure our guests leave full and happy when they dine with us at Chops.

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TW
TonyW
Naples
5 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Great place to celebrate Valentines Day. Early bird special was a great deal.

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for the 5 star review TonyW! We are so happy you enjoyed your Valentines Day! See you again soon!

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e
eugenem
Naples
1 review
Dined on February 13, 2021
Overall2food2service2ambience4

Tough steak - waiter was standing too close.

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for your review! I'm very sorry you didn't enjoy your steak. We are always happy to replace your entree to make it correct. I will pass your comment along to the servers as well. Chops is following all of the government implemented guidelines and then some. A full list of what we are doing to keep our guests and staff healthy can be found at gr8food.net . Hope to see you again soon.

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OT
OpenTable Diner
Naples
14 reviews
Dined on February 13, 2021
Overall3food4service3ambience3

Well we love Chops. It started out great. We went early so it would not be crowded. That changed quickly. Their seating indoors is very close. Had we known this we would have not chosen this restaurant. We are trying really hard to remain safe during this pandemic. The tables were filled and right next to each other. At this point, we decided to just take the rest of the meal home and totally skip dessert and coffee or after dinner drink. The food was excellent as always. The waiter was very rushed and not as attentive as they usually are. Hope this is helpful to anyone who is trying to make smart choices during these unprecedented times.

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for your review. Our table spacing is no different this year than it has been for the past 20 years. Chops is following all of the government implemented guidelines and then some. A full list of what we are doing to keep our guests and staff healthy can be found at gr8food.net . Although if you felt uncomfortable you should visit us on a non holiday weekend when it isn't as busy when we have more room to space people out. We hope to see you again soon.

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CJ
Chi2townJ
Naples
7 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Chops is our "go - to" restaurant. This time we changed up from ordering our usual beef selections (which is always terrific!) to seafood selections. We each had something different but the thing that impressed us was the presentation!!! Thanks Chops!!!

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for the 5 star review Chi2townJ! Our chef puts a lot of work into each and every dish. I will be sure to pass your great comments along to him as well. See you again soon!

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OT
OpenTable Diner
1 review
Dined on February 12, 2021
Overall4food4service4ambience4

The tables were crammed in together like sardines at a time we should be distancing them 6 feet apart

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for your review. Our table spacing is no different this year than it has been for the past 20 years. Chops is following all of the government implemented guidelines and then some. A full list of what we are doing to keep our guests and staff healthy can be found at gr8food.net . Although if you felt uncomfortable you should visit us on a non holiday weekend when it isn't as busy when we have more room to space people out. We hope to see you again soon.

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P
Pete
Chicago
13 reviews
Dined on February 12, 2021
Overall5food5service5ambience5

We question the pricing in the Briarstone cab. It was good but, as we’ve seen it priced elsewhere, seems overpriced here

Chops City Grill - Bonita Springs, FL
Responded on February 19, 2021

Thank you for the 5 star review Pete. Our pricing is based off the industry standard but we also shop around to make sure we are offering competitive pricing comapred to other steakhouse in the area. I would be more than happy to look into it if you know of somewhere that is beating our prices. Feel free to reply back with any information you have. We look forward to seeing you again soon.

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DV
vipDVAN
Detroit
13 reviews
Dined on February 12, 2021
Overall3food5service4ambience2

Extremely crowded. Not a place for a romantic evening out.

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for your review. Our table spacing is no different this year than it has been for the past 20 years. Chops is following all of the government implemented guidelines and then some. A full list of what we are doing to keep our guests and staff healthy can be found at gr8food.net . Although if you felt uncomfortable you should visit us on a non holiday weekend when it isn't as busy when we have more room to space people out. We hope to see you again soon.

Report
PS
vipPedroS
Orlando
4 reviews
Dined on February 12, 2021
Overall5food5service2ambience5

We had to wait for drinks, had to call Donna over to place order, dessert came and had to call Donna and remind her we were waiting for coffee. When she gave us our bill we waited 15-20 minutes until I just took it to her. We’ve had Donna before and she’s been great. I think something else was going on (shortage of servers) or it was an off night for her.

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for the 5 star review! It seems Dona must have had an off moment because she is consistently a great server. I will be sure to pass your comments along to her so she can make sure this doesn't happen again. We hope to see you again soon!

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BH
BrianH
Naples
5 reviews
Dined on February 12, 2021
Overall5food5service5ambience5

Another outstanding meal! So happy the tuna stack is back! The bread was lovely...warm, perfect crust, perfect texture, Chicago rib eye is outstanding, cauliflower mash is delicious...Service and ambience...impeccable!

Chops City Grill - Bonita Springs, FL
Responded on February 16, 2021

Thank you for the 5 star review! We are very happy to hear you enjoyed everything! See you again soon!

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TK
vipTedK
Caribbean
32 reviews
Dined on February 9, 2021
Overall5food5service5ambience5

Very consistent food and service. Great wine list. We like to sit outside but fear we would get forgotten. Not the case.

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for your review! We are so happy you enjoyed our patio as well as your food and service! We hope to see you again soon!

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D
vipDiane
Chicago
11 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

Outstanding dinner! Only comment is that the food is extremely pricey. Portions are very generous, so at least we had plenty of yummy leftovers for another dinner. Our suggestion would be to offer the option of smaller portions to make more affordable. We love to treat ourselves to a nice dinner at least once a week, Chops would be more for an annual special occasion (for us).

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for the review! We are happy to hear you enjoyed. Next time check out our Early Dining Menu from 5:00 pm - 6:00 pm for some of our great deals! See you again soon!

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i
irenej625
Las Vegas
14 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

Sevice and food quality awesome as always!

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for the great review! See you again soon!

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JE
JaeE
Miami
1 review
Dined on February 5, 2021
Overall5food5service5ambience5

First time at Chops. Everything from the hostess, wait staff, and food was excellent!

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for your great review! We are so happy you enjoyed everything! We hope to see you again soon!

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C
Curly
Naples
15 reviews
Dined on February 3, 2021
Overall5food5service5ambience5

our waiter was great, food wonderful as usual. They have the bar partitioned off with plexiglass and space for two each. Tables in the dining room nicely distanced so we felt very comfortable.

Chops City Grill - Bonita Springs, FL
Responded on February 14, 2021

Thank you for the great review! We are very happy you enjoyed everything! We can't wait to see you again!

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MG
MollyG
New York Area
7 reviews
Dined on February 3, 2021
Overall2food2service2ambience2

Our service was poor... corner booth was invisible...food was adequate..will not return and have frequented many times but this was the absolute worst. Unfortunate as we did enjoy in the past.

Chops City Grill - Bonita Springs, FL
Responded on February 10, 2021

I am sorry to see your recent visit to Chops did not stand up to the higher standards you have grown accustomed to from us. I will be reviewing your comments with the staff and managment. I do hope you will reconsider your decison not to return. Hopefully, one off night doesn't ruin years of great food and service. We hope truely hope we have the chance to see you again.

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DT
vipDonT
Philadelphia
1 review
Dined on February 3, 2021
Overall2food1service4ambience3

Ordered a 10 oz fillet mignon. It was the toughest fillet I have ever had - difficult to cut with a steak knife.

Chops City Grill - Bonita Springs, FL
Responded on February 5, 2021

Thank you for your review. If you ever have an issue with your dinner please alert the manager on duty so we can fix it our get you something else. We hope to see you again soon!

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t
viptrixie
New York Area
57 reviews
Dined on February 3, 2021
Overall4food4service4ambience4

We love Chops City Grill. The food is always outstanding.

Chops City Grill - Bonita Springs, FL
Responded on February 5, 2021

Thank you for your review! I'm pleased to hear your food is always outstanding! We can't wait to see you again!

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HF
vipHenryF
Cleveland
14 reviews
Dined on February 3, 2021
Overall5food5service5ambience5

One of our favorite restaurants. Staff is friendly and efficient. Try their “Best clam chowder “. It is the best! Great bread, calamari and Caesar salad. Pass on the Irish mashed potatoes-sitting in a pool of butter.

Chops City Grill - Bonita Springs, FL
Responded on February 5, 2021

Thank you for your review! We are so happy you enjoyed everything! See you again soon!

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BV
vipBillV
San Francisco
5 reviews
Dined on January 31, 2021
Overall3food3service4ambience4

Overall food which included several cuts of steaks and a sea bass dish were average and underwhelming for the prices charged. Our (2) wine selections were both in the range of $150/each and were served at room temp which is totally unacceptable. The party next to our table was obnoxiously loud and the staff did nothing to curtail their noise. With so many other finer steak restaurants in the Naples/Bonita Springs area, I would not recommend this restaurant until they upgrade their game.

Chops City Grill - Bonita Springs, FL
Responded on February 10, 2021

Thank you for your recent visit to our restaurant. Our prices are lower than our nearby steakhouse competitors and we pride ourselves on the creativity and quality of our entrees. These are the reasons we have been in business for over 20 years. Red wines being served at room temp is perfectly acceptable, although we are willing to chill them at our guests request. As far as the louder party, it seems they were having a great time. We would only intervein if they were be offensive in nature.

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OT
OpenTable Diner
Lincolnshire
1 review
Dined on January 31, 2021
Overall4food2service4ambience3

There were 5 of us. Food came out cold for 3, other 2 were ok. Took forever for the manager to show up at the table. Waiter was good, not going back.

Chops City Grill - Bonita Springs, FL
Responded on February 1, 2021

Thank you for your review. I was the manager that came to your table right after the server came to me with the food in his hands to tell me it was cold. I talked to the chef and we remade all 3 dishes and got them right back to your table. Everyone at the table told me they were fine and that there was nothing I could offer you while you waited for the food to be remade.

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J
vipJack
Philadelphia
82 reviews
Dined on January 31, 2021
Overall4food4service3ambience3

The food was excellent. Our waiter however, seemed rushed and hardly gave us time to think. This made the evening somewhat unpleasant.

Chops City Grill - Bonita Springs, FL
Responded on February 5, 2021

Thank you for your review! I will be sure to address the servers about your feedback. We hope to see you again soon!

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JM
vipJudiM
Naples
34 reviews
Dined on January 31, 2021
Overall5food5service5ambience5

As usual the food and service was exceptional. A great place to go and relax and have a really good meal!!!

Chops City Grill - Bonita Springs, FL
Responded on February 5, 2021

Thank you for your review Judi! It was great to meet you as well. I'm so happy you enjoyed everything as always. I look forward to seeing you again soon!

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FAQs

You can order delivery directly from Chops City Grill - Bonita Springs, FL using the Order Online button. Chops City Grill - Bonita Springs, FL also offers takeout which you can order by calling the restaurant at (239) 992-4677.

Chops City Grill - Bonita Springs, FL is rated 4.5 stars by 2068 OpenTable diners.

Chops City Grill - Bonita Springs, FL does offer gift cards which you can purchase here https://www.gr8food.net/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.