Chophouse New Orleans – Prime Steaks

Chophouse New Orleans – Prime Steaks reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Hannie

   New Orleans1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Weird service from main waiter. It was our first time eating at Chophouse. My brother wanted steak and my friends recommended this place. When I asked the waiter what he recommended, he was pretty dry about the suggestions. Did not even bother to have a conversation. Honestly he barely came to the table. What made the evening weird was when he brought us the cheesecake. It was a plain cheesecake on a plate. It looked naked. It felt off because New York cheesecake usually comes with strawberries. As I scrolled through instagram, the cheesecake at chophouse did indeed come with strawberries and strawberry sauce. When the waiter came to give us the bill, I asked him about the strawberries. He looked a little shocked and said yeah it usually comes on the side you can have it with or without, but I was making sure your daughter gets her ice cream… I did not confront the waiter. He made it sound like he substituted the strawberries for the ice cream, but I paid for the ice cream. Was that laziness? Maybe Except for this, everything else went well. Food was delicious. Everything was cooked to perfection and bought to us on a hot plate. You can tell they use high quality ingredients. The runners and bussers did amazing job. Our table was often cleaned and set before the next meal.
   

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2. K

   Karen

   Edmonton3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful! Will definitely be back!
   

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3. B

   Blaine

   Philadelphia6 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The place is basically ok it was a bit of a wait. The hostess was busy sending text message which me in is inappropriate. She offered me a high table in the bar but it was next to the piano and was very noisy. She than offered a table on their ‘terrace’ which was in the alley so I said I do not in the alley.
   

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4. L

   Lisa VIP

   New York City4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is a must! Steak, service and drinks were fantastic! Baked shrimp, ny strip and asparagus! Awesome food and the place is super cute!
   

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5. J

   Jaz

   Tampa8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service about $200 per person for dinner with one glass of wine each
   

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6. G

   George VIP

   Baltimore31 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great Food each and every time I have dined at the Chop House!
   

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7. M

   Melanie

   Naples7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Entertained a group of 17 clients everything about the evening was spectacular! Food, service, timing, experience….
   

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8. D

   Dominique

   Atlanta3 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not a good experience. I ordered a ribeye and a loaded potato, along with potato cakes, but the sides arrived about 10 minutes after the steak. I like to enjoy them together, so by the time everything was finally at the table, my steak was dry and cold. On top of that, the potato was undercooked and hard, and the steak was overcooked—I ordered medium rare, but it was closer to well done. Despite it being our anniversary, we weren’t even offered a dessert, which most steakhouses I've been to do as a nice touch. The service was disappointing overall. Our server didn’t check on us at all and brought everything late. I paid for the meal, but honestly, I shouldn’t have had to for the quality of food and service we received. I would really appreciate if someone could reach out to me regarding this.
   

   Chophouse New Orleans – Prime SteaksResponded 1 day ago

   We sincerely apologize for the inconvenience you encountered during your visit. This is not the level of service we aim to provide, and we apologize for falling short of meeting your expectations and our own high standards. We genuinely value your patronage and would love the opportunity to make it up to you. Please reach out to me at mschott@chophousenola.rest or 504.522.7902. I would be more than happy to personally assist you with any further concerns and discuss how we can provide a better experience should you decide to dine with us again. Once again, we apologize for your last visit and hope to regain your trust in the future. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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9. J

   Jaron

   New Orleans2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every single thing that was put on the table was amazing!
   

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10. C

    Corey

    Miami1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The manager Mark & our server were great! Definitely returning when I’m in town.
    

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