It was a great time and the food was delicious, as always. I was sad to see, however, that the duck fat fries had changed. They changed companies and now they are simple shoestring fries, whereas before they were thick and delicious.
This experience was bad at first. Made a reservation well in advance, called and spoke to someone twice prior to reservation to make sure we had outdoor seating due to noise level inside and I was told they’d take note of this and make sure to have a table ready for me on Sunday. Sunday came along and the manager on duty said she saw the note left behind where I requested outdoor seating but let me know that she wouldn’t be able to accommodate due to lack of chairs (keep in mind, I see chairs being occupied by customers purses). After someback and forth and NO apology or alternatives from her, we get a booth. I have someone I assume was a waiter come to my table where I explained my situations and frustrations over what had just happened and he was AMAZING! He reparatedly apologized for something that was not his fault and that was greatly appreciated. He offered me a complimentary shot, since it was my birthday, and a Bloody Mary on the house, as well as a feee desert. He was great and knew how to treat a guest! And even if he wouldn’t have provided any free things, the fact that he offered a sincere apology and offered alternatives to the seating was so great! Food and brunch were great like always! But he definitely was what made the experience pleasant! Wish I would have cought his name! He is the only reason I choose to come back to chapter one, after the awful experience with the manager! Every one should be taking notes from him!
My mom wanted to try somewhere new for her birthday and this was a great choice. She wanted a REALLY early dinner so we made resevations for 5 pm. We parked in the structure across the street but it looks like there's parking behind the restaurant too. They validated parking for us, so no worries. The service here was spectacular. We were seated right away. Super knowledgeable wait staff and everyone is friendly. Cozy atmosphere. The artichoke spaghetti is delish. Other people in our party also gave top marks to the mac and cheese, steak salad, and the fries. Clever and tasty cocktail options. Very Instagram-ready presentations. We'll be back!
easy parking, lots of seating, service/food/drinks were ok (nothing stood out)
Great food and service! Friendly staff and a really good menu!
New job celebration
Our first visit. Good service and a nice vibe to the place. We were with a party of five ladies on our way to a revival at the Frida Cinema, and we enjoyed the wine and ambience. I was thrilled to be able to order vegan spaghetti that was actually delicious, and not like an afterthought. Thank you, chef! I would come back for that reason alone.
Food was great but service was the worst. It took about 20 min after seating is before we were asked if we would like something to drink. We had already gone up to bar but that service was slow as we’ll because bartender was doing shots and talking to friends on the other side of bar. 10 min after asking us for drinks they finely as if we would like to order them It took 45 min to get out meal . I would not recommend and I will never go back to this place.
I have been coming here since they opened. The food and drinks are amazing! It's always a good time at chapter One👍🏼
Brunch. Get the S.A.S. Chicken fried steak and biscuits. Put it inside you.