Catches Waterfront Grille

Commentaires sur le restaurant Catches Waterfront Grille de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Deb VIP

   Indiana10 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Great seafood options. Well prepared. Jackie provided very good service.
   

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2. B

   Betsy VIP

   Naples13 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   Anthony was a great server. Nice view, food was good and served hot!
   

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3. D

   Donna

   Tampa 1 commentaire

   5.0

   Y est allé le 24 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We live in holiday, but we’re excited to try a place close to home. The reviews were good and they definitely went above and beyond the 5 stars was excellent. The food was amazing. The server was awesome the place was extremely clean I love it and we will return here soon Donna Sweigert 5-27-25
   

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4. C

   Carole

   Tampa 2 commentaires

   4.0

   Y est allé le 21 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   I like the ambiance at Catches and Kathy our waitress was very good. On the down side however, there was long hair in the butter for bread and the yellow fin was dry, over cooked. Sorry, I don’t like to give negatives however it happened.
   

   Catches Waterfront GrilleA répondu le 25 avril 2025

   We are all quite fond of Kathy, glad you enjoyed your time with her! No need to apologize, we are the ones who dropped the ball during your visit. Our team always views these kinds of comments positively as feedback we can use to be better. Further more, reviews like this help to ensure this type of situation does not occur again. Rest assured, this issue will be discussed with all appropriate parties. If you need any further assistance or would like to give our management team any more information about you visit please do hesitate to give us a call at (727) 849-2121. Thank you for your understanding, Catches Management
   

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5. D

   David

   Grand Boston2 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 5
   4. Ambiance 5

   Our server was fantastic. Our food was food u expect to find in a cafateria. When u go to a restaurant you go for the food and that was just awful. Nothing was fresh. Cold bread. Shrimp in shrimp cocktail was boiled in water NO SPICES. The fish course was so OVER COOKED. If it did not have a sauce on it, I would have choked. The ham was dry and OVER COOKED with no sauce to wash it down. The roasted potatoes tasted like they cooked them 3 days before and warmed them up for dinner today, but they were cold. The clam chowder tasted like it was made by Campbell's Soup. Sad, this used to be fine dining now, just a beautiful building. My suggestion. Charge more if u have to but serve good food. Serve less, but do it right, and if your chefs can't cook from fresh ingredients, then fire them and get some that can.
   

   Catches Waterfront GrilleA répondu le 21 avril 2025

   David, It saddens me to hear that your experience was, to put it mildly, lackluster. At Catches Waterfront Grille, we aim to deliver dining experiences which exceed the expectations of our guests, during your recent visit we failed in that mission. The monetary cost of dining out grows higher everyday and guests like yourself deserve a meal that is worthy of your patronage. There is nothing worse than the disappointment of a bad meal on a special day. Personally, I would like to apologize on behalf of our whole management team. Rest assured, we will improve and hope that you come back so we can prove ourselves! Thank you for sharing your experience, feedback like yours helps us become better. -Michael Haas (Manager Catches Waterfront Grille)
   

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6. K

   Karen

   Tampa 1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Desk attendant confirmed confirmation. "Hey" this . "HEY" What is that?...kind of greeting. They weren't even busy yet.at 11:50. Seated, Noone came to table. I went to find server or host who seated us. So my son went to the bar to get water and a beverage. Server came to table said she should've come to our table but the manager gave her another table in another area. Food was cold, chicken dish and Mahi dish was dry like cotton. Over priced, under service, many other places to give business.
   

   Catches Waterfront GrilleA répondu le 21 avril 2025

   Hi Karen, First, thank you for your patience during your visit! From what I am reading, we need to work on reinforcing the training of our front door staff on guest etiquette and communication techniques. Rest assured we will address this issue as a team. I only hope is that, in the future, you give us another shot. We are capable of much more than what you experienced during your visit. It saddens me to think that we have lost you as a customer, if you would like to discuss this issue further or need anything at all please do not hesitate to reach out to any of our management team! We are here to make this right, Michael Haas (Manager Catches Waterfront Grille)
   

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7. M

   Michael VIP

   Tampa 12 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Sat at the bar, the service was great 👍🏻 and the food was wonderful! Had a very nice early Easter dinner! Thank you!
   

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8. A

   Alan

   Washington DC7 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Perfect waterfront dining experience. The stuffed flounder was amazing
   

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9. S

   Steven

   Detroit 3 commentaires

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Yesterday was our first visit, EXCELLENT experience. If you get the pleasure of having Laurie as your server, you will not be disappointed. She was wonderful. Couldn't ask for a better experience, great service, terrific food and good atmosphere. Looking forward to returning. Thank you for the great time.
   

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10. T

    Tony VIP

    Tampa 15 commentaires

    1.0

    Y est allé le 6 avril 2025

    1. Cote globale 1
    2. Nourriture 3
    3. Service 1
    4. Ambiance 3

    Place was fairly empty. Sat around for 15 minutes at a table with numerous servers walking by, not one acknowledging. Eventually what we think might have been a manager asked if we had been helped yet and we said no, to which he said someone would be right there. Not sure how he knew, he never left the area we were sat in. Needless to say, we eventually had enough and got up to leave. On the way out the same gentlemen asked if everything was ok to which we said no, nobody stopped by and we weren’t going to wait around anymore. He said someone is coming again… This is the second time we have had poor service at this location.
    

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