Broussard's Restaurant

Broussard's Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jill

   Cleveland40 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Starting with the Baked Camembert, Roasted Beet Goat Cheese Salad and our dinners of Bronzed Redfish, Mushroom & Gruyère Chicken Roulade and Grilled Pork Chop we can not say enough about the food. It was outstanding! Last but not least we had the Bananas Foster that was just out of this world. The service provided was impeccable.
   

   Broussard's RestaurantResponded 4 days ago

   Good afternoon! I'm Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're overjoyed to hear about your fantastic experience with us! Your review brightened our day and inspires us to maintain our high standards. Thanks a million for your kind words!
   

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2. K

   Krish

   Greater Boston5 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Sunday Jazz Brunch is what this was supposed to be but it was brunch alright but not much of Jazz really. I picked Broussard's after quite a bit of research and was looking forward to a memorable experience with my wife as we celebrated our Anniversary. The food was okay, so was the service, but the ambiance, or lack thereof, was our biggest disappointment. For the 75 minutes or so that we were seated, we heard very little, if anything, of any music. When I inquired a couple of times, the stock answer I received was, "they are on a break." Because it was a special day for me and my wife (of which I had made sure to notify the restaurant when making the reservation), I was actually hoping that the musicians would stop by our table (I was even ready with a tip) but alas, they were nowhere in sight nor did any of the staff even acknowledge our special occasion. Overall a forgettable experience. I would only go here for brunch but if you are looking for a Jazz brunch, find another place.
   

   Broussard's RestaurantResponded 7 days ago

   Hello, this is Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. I apologize for the unsatisfactory service you received. We strive for excellence, and clearly, we fell short. Your comments are invaluable, and we are taking immediate steps to improve. We hope to provide you with a better experience in the future.
   

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3. J

   Jerri VIP

   Houston56 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time we come to Nola we have brunch here. It never disappoints!!!
   

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   Broussard's RestaurantResponded 6 days ago

   Hello! This is Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're so grateful for your kind review. It's always a pleasure to hear our guests enjoyed their time with us every time you visit New Orleans. Please feel free to reach out with any additional comments. Thanks again for your wonderful feedback!
   

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4. R

   Rebecca VIP

   Alabama1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent meal and experience!! Service and food were top notch - would recommend!
   

   Broussard's RestaurantResponded 7 days ago

   Hi there! I'm Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're overjoyed to hear about your fantastic experience with us! Your review brightened our day and inspires us to maintain our high standards. Thanks a million for your kind words!
   

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5. I

   Ian

   Buckinghamshire10 reviews

   4.0

   Dined on May 17, 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food at Broussard’s is absolutely superb and the red fish was outstanding. However the whole experience was let down due to very slow service. It seemed like they were really understaffed and we had to chase up everything. However when they were attending to us the staff they had were really nice they were just too busy with other tables and our waitress was also spending a significant amount of her time preparing the bananas foster. My 1 for service is not a reflection on the individual’s just the fact we were waiting so long to get drinks and take our orders and what felt like a lack of attention to us.
   

   Broussard's RestaurantResponded 7 days ago

   Hello, this is Kyra Walker, assistant general manager at Broussard’s Restaurant and Courtyard. We're glad to hear you enjoyed our food, especially the red fish. We sincerely apologize for the slow service you experienced. We strive to provide excellent service to all our guests and we're sorry to hear that we fell short during your visit. Your feedback is valuable and will be used to improve our service. Thank you for taking the time to share your experience.
   

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6. B

   Beverly

   New Orleans6 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   My family spent Mother's Day at the restaurant. We arrived at 2 PM and our food was not served until 3:30 PM. The service was terrible and we spent as much as one half hour waiting for someone to address our needs. The mimosas were extremely poor in quality such that I refused to drink them. We almost walked out except that it was Mother's Day, and it would be very difficult to find another place to eat. Needless to say we will never go back there again. It absolutely ruined our Mother's Day celebration.
   

   Broussard's RestaurantResponded on May 15, 2025

   Good afternoon, this is Kyra Walker from Broussard’s Restaurant and Courtyard. I regret to learn that our food did not meet your expectations. Your experience is not reflective of our usual standards. We are taking your feedback seriously and will address the issues immediately. Thank you for bringing this to our attention, and we hope to make it right on your next visit.
   

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7. l

   lina

   New Orleans5 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best experience at Broussard’s for their Mother’s Day Jazz Brunch! The food was absolutely delicious—every dish was full of flavor and beautifully presented. Our server, Mirza, was amazing—super attentive, kind, and really helped make the whole experience feel extra special. The live jazz added such a fun, elegant vibe to the brunch, and the surprise macaroons at the end were the perfect sweet touch. I left full, happy, and already planning my next visit. Highly recommend!
   

   Broussard's RestaurantResponded on May 15, 2025

   Hello! This is Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're so grateful for your kind review. It's always a pleasure to hear our guests enjoyed their time with us. Please feel free to reach out with any additional comments. Thanks again for your wonderful feedback!
   

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8. H

   Heather

   Dallas13 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is amazing and everyone at the restaurant was very pleasant and helpful. They made sure we had a wonderful time.
   

   Broussard's RestaurantResponded on May 15, 2025

   Hello! This is Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're delighted to hear you had a great experience with us. Your kind words are highly appreciated, and they motivate us to keep providing excellent service. Thank you for taking the time to leave such a positive review!
   

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9. R

   Richard

   New Orleans24 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was very friendly and attentive. We enjoyed our dinner
   

   Broussard's RestaurantResponded on May 15, 2025

   Good afternoon! I’m Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're delighted to know you had a great time dining with us. Your review is invaluable and encourages us to keep up the good work. Thank you for sharing your positive experience!
   

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10. A

    Abigail

    Unspecified1 review

    4.0

    Dined on May 10, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Probably the best meal I have ever eaten. I took my mother for dinner Saturday before Mother’s Day and the place was filled with parties celebrating graduations. That being said, almost everyone there was a large group besides my mother and I (party of 2) and so I think we got a bit lost in the sea. They brought out the wrong order to us at first after taking a bit of time in the first place. That being said it wasn’t unpleasant to wait and the staff was incredibly friendly and polite. I did however also come to the city to take my mother to the ballet, I reserved us a table 2 hours in advance and we didn’t get our meal until 15 minutes before curtain. We scarfed it down and paid and made our way to the theatre just in time so all’s well that ends well. As quick as we ate it, it was the best meal we have ever consumed, and the staff was apologetic and incredibly kind. I think the circumstances were just in the exact place to create the perfect storm of slight inconvenience. I would absolutely recommend this restaurant to anyone who asks!!
    

    Broussard's RestaurantResponded on May 15, 2025

    Hi there! I'm Kyra Walker, the assistant general manager at Broussard’s Restaurant and Courtyard. We're overjoyed to hear about your fantastic experience with us! Your review brightened our day and inspires us to maintain our high standards. Thanks a million for your kind words!
    

    Is this helpful?