Boxwood at The London

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1. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on December 26, 2022

   overall4food5service4ambience4

   Christmas dinner

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2. OT

   OpenTable Diner

   Los Angeles

   10 reviews

   vip
   2.0

   10 reviews

   Dined on December 2, 2022

   overall2food1service5ambience5

   Food is bland like dishwater

   Report
3. P

   Patty

   Los Angeles

   15 reviews

   2.0

   15 reviews

   Dined on November 24, 2022

   overall2food2service2ambience2

   This review is for The Boxwood Thanksgiving 3 course dinner. After passing through the absolutely beautiful lobby of the London hotel in West Hollywood, CA, then past the lovely Bar area, it was hard to enjoy the drab dining area of The Boxwood. I'm vegetarian but always order the 'traditional' Thanksgiving meal but am allowed to replace the turkey with extra sides. Not here, that's okay, I'll just ask for the meat on a separate plate, box it, and give it to a homeless person. I chose the Kale salad as my starter. It was a good portion, to which our server said "they're really big portions so you know you're getting your money's worth." The Kale salad was delicious but before I was even finished the main course was being brought to the table. No more large portions. I had an ice cream sized scoop of mashed potatoes and stuffing, some Brussel sprouts and carrots. My sister's included a scoop of meringue. Obviously a mistake. Desert was pretty good. Server placed the bill before asking us if we wanted anything else. We did.

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4. LG

   LoriG

   New York Area

   18 reviews

   vip
   5.0

   18 reviews

   Dined on November 24, 2022

   overall5food5service5ambience5

   Love The London! Great food, great service and such a fabulous hotel. Spent the week leading up to Thanksgiving there and thanksgiving with the family at Boxwood was absolutely wonderful !

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5. JL

   JohnL

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on November 13, 2022

   overall5food4service5ambience5

   Everything was great other than they don’t have the beef Wellington on the menu anymore. It was a big let down to go there just for that and find out they pulled it off.

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6. l

   lapate

   Los Angeles

   24 reviews

   5.0

   24 reviews

   Dined on August 30, 2022

   overall5food3service5ambience4

   Anniversary

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7. DL

   DeborahL

   Los Angeles

   28 reviews

   vip
   5.0

   28 reviews

   Dined on August 8, 2022

   overall5food5service5ambience5

   Chef Anthony is the best! Delicious food and attentive service. Thank you for the cookies!!

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8. f

   fairfightfilms

   Los Angeles

   25 reviews

   4.0

   25 reviews

   Dined on July 30, 2022

   overall4food4service5ambience5

   Came for my partners birthday. It’s a beautiful place and all the food was excellent EXCEPT I felt the skirt steak and spinach were over seasoned and too salty. The scallops were outstanding as was the shrimp main and the Caesar salad…. Oh and the toffee pudding is a must try!

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9. RR

   RafaR

   Tampa

   31 reviews

   vip
   2.0

   31 reviews

   Dined on July 19, 2022

   overall2food5service1ambience1

   Hard to find location. Signage minimal. Food was outstanding but the seating arrangements are horrible. Service was subpar. Friendly but very sloooooow…..: for a place that is so empty they should be on top of service refilling drinks and not waiting for patrons to ask for drinks in the slim opportunity they have because once the food is served there was no follow up. We waited 20 mins after we finished eating to be able to request a check.

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10. a

    andrew

    Philadelphia

    39 reviews

    vip
    3.0

    39 reviews

    Dined on June 29, 2022

    overall3food5service1ambience1

    Frankly we are staying at the LOndon hotel and this place is suffering from horrific seating with uncomfortable chairs in the bar area where we sat The service was horrible with long waiting and poor attention The hotel was filed with a movie opening which complicated the state of affairs Needless to say the most important was the gastronomy which was extraordinary A trio of variably prepared marinated white fish with herbs in different ceviche preps I had a branzino which was by far amazingly prepared scented with thin fennel slices red onions and the moistest fish in a long time We Also had a truffle pizza and truffle fries which were outstanding If you are not ina rush and don’t mind horrible but friendly attention come here for a meal

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11. CH

    CarolH

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Great venue for business or pleasure! Will be back again.

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12. FG

    FoodisGod

    Orange County

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    Service is amazing, starting with the hostess. She seated us right away and was very pleasant. The server was attentive and did his best to make us feel comfortable and welcome. The food was delicious and very beautiful. I would love to come here again.

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13. C

    Calibb883

    Los Angeles

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Loved it, great food, great staff, beautiful view.

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14. S

    Sajna

    Los Angeles

    8 reviews

    5.0

    8 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Food , service, ambiance was amazing. Worth every penny!

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15. b

    bola

    Los Angeles

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service4ambience5

    Mother’s Day Brunch at the Rooftop

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16. JR

    JoshR

    Los Angeles

    6 reviews

    3.0

    6 reviews

    Dined on May 8, 2022

    overall3food1service3ambience5

    The setting was lovely! Beautiful set up! You got a one star for the food because you did not deliver on what you promised on the menu. The waffle maker was not working, No waffles, No huevos rancheros with carnitas, No eggs Benedict and you had only one breakfast item Omelettes and you had one guy making omelettes while the waffle girl was standing there. The problem with waffle maker was an electrical issue. Your kitchen crew was a mess! Unorganized and unprepared. The dessert bar was very nice and that is all my son ate from. I feel like it was disappointing to have one breakfast item at 10:30. The positive thing i can see whoever had this idea had a great vision, however the execution was poor. Service was shoddy too! never saw the lady who first came to the table again and we hand many used plates that needed bussing, no waters refilled, no bread basket on the table like everyone else, no coffee was offered. I have worked in the restaurant industry for 35 years and own restaurants as well. Just wanted to let you know I’m not just a difficult customer. I noticed many issues that I didn’t mention, for what you charged it was disappointing

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17. HU

    HeatherU

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food3service5ambience5

    The location for rooftop brunch was fantastic. The service was terrific, and the baked goods were excellent... but otherwise the kitchen was phoning it in. Quite disappointed in the food, especially for a pricey holiday brunch. If there was a way to return to the rooftop without paying for very mediocre food, I would do that in heartbeat.

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18. DL

    DeborahL

    Los Angeles

    28 reviews

    vip
    5.0

    28 reviews

    Dined on February 24, 2022

    overall5food5service5ambience5

    Chef Anthony’s skirt steak and tacos were amazing!!! Thank you for a great experience!

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19. OT

    OpenTable Diner

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    Had a great dinner, the staff made us feel special. Will definitely be back.

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20. SC

    SCOTTM

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on February 15, 2022

    overall4food4service5ambience5

    The ultimate date night experience. The service and attention to detail was extraordinary.

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21. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on February 13, 2022

    overall5food5service5ambience5

    Good good, fun times

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22. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    10/10 outstanding

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23. D

    Difitz10

    Los Angeles

    7 reviews

    4.0

    7 reviews

    Dined on January 1, 2022

    overall4food4service5ambience5

    We picked this restaurant off open table for New Years eve. The restaurant was very beautiful and chairs were comfortable but stylish. Very stylish, this is Los Angeles some people where dressed up and others wearing jeans it did not matter. The menu choices were great the food was excellent. The service was impressive. We will return a lovely dinner.

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24. S

    Shanester

    Central Coast

    9 reviews

    vip
    1.0

    9 reviews

    Dined on December 26, 2021

    overall1food1service1ambience3

    We waited 45 minutes for our table after our reservation time. They had forgotten about us. Did not ask for vaccine card. Service was sketchy. Server couldn’t remember our wine orders and never cleared items from table. Chestnut soup was watery and under seasoned. Steak was undercooked and when we asked to have it cooked longer they brought it back with sauce poured over it but it was still raw. Yorkshire pudding dry and stale. Overall nothing was seasoned correctly. Manager felt inexperienced. We didn’t feel cared for like one expects from a fine dining experience. Gordon Ramsey had much higher standards. It’s a shame he’s not running the restaurant now. This place is overpriced and tarted up Room service quality hotel food. Extremely disappointing for Christmas dinner.

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25. F

    Fran

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on December 25, 2021

    overall5food5service5ambience4

    The food was outstanding, but a little over priced. The service was a bit slow when we were first seated, but got better.

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26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 25, 2021

    overall5food5service5ambience3

    We had a delicious dinner, the server was really lovely and attentive. From starter to s Dessert everything was well presented and very delicious! BUT there where no Christmas decorations!

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27. LS

    LarryS

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on December 14, 2021

    overall5food5service5ambience5

    Made reservation on Open Table, received verification call from restaurant. Arrived and seated in confortable seats in bar. Quiet, no rush atmosphere, we had drinks, apps, entrees, and dessert. Everything was delicious,with nice portions. Service was no rush and outstanding. Highly recommended if you're either staying at the hotel or just looking for a nice dinner.

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28. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 12, 2021

    overall5food5service5ambience5

    It was an amazing night. The place is so chic and the food is always on point. The staff they hire always seem to enjoy being there, which to me says they are being treated great. From the drinks, the food, the staff…you have yo try it!

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29. S

    Sarah

    London

    34 reviews

    vip
    3.0

    34 reviews

    Dined on December 12, 2021

    overall3food5service5ambience2

    Delicious but the dining room was closed. So we are in a lounge. Weird.

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30. A

    Alikhat

    Los Angeles

    7 reviews

    3.0

    7 reviews

    Dined on November 26, 2021

    overall3food4service3ambience2

    We went for Thanksgiving. So, this possibly wasn't an example of their usual service. The food was creatively presented and tasty. The service was pleasant and attentive, if a trifle on the rushed side. The ambience is pleasant, if a bit too spartan, and the lighting rather cafeteria-like. The only real downside was the noise level, which was jet runway loud for most of the meal and resulted in tablemates screaming at each other to be heard over the din. Things improved when the wholly unnecessary mood music was cut on request. But the room, as decorated, acts like an echo chamber. So conversation remained a problem. Still, noise aside, it was an overall nice dining experience, and their attention to Covid restrictions was welcome.

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31. EY

    EmilyY

    Los Angeles

    18 reviews

    2.0

    18 reviews

    Dined on November 26, 2021

    overall2food5service1ambience3

    First two courses, acceptably prompt and delicious. Space is lovely. But the service totally collapsed at the end of our meal. Asked to see the port list. Server clearly has no idea what port is. Brings drink menu “this is all the things we have”. Order a glass of port from the menu…wait 20 minutes…”we only have that by the bottle, it’s $54”. Bottle of port, ok? Me - “oh, it’s only on the menu by the glass, I’ll take X alternative from the list”. Wait 10 minutes. “The bar will make an exception (serving me the drink from the menu) just for you”. Brings port glass, wait 15 mins, “wait, what did you order for dessert?” …Wait another 20 mins, no dessert, cannot get anyone to make eye contact. Now, waiting an hour for a coursed dessert we have no wine, no water, port is drunk. Dessert is finally dropped. Underwhelming. Again try to get anyone to make eye contact. Took us almost 20 mins for the the check to get picked up after we gave our card. Hope the service was a fluke because it did not do the first two courses any justice.

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32. D

    monicaD

    Los Angeles

    8 reviews

    vip
    3.0

    8 reviews

    Dined on November 26, 2021

    overall3food3service3ambience2

    It seemed like the service staff and kitchen were not in sync. Our server was fine but not sure if he was new or not trained properly.

    Report
33. s

    scottb

    Los Angeles

    27 reviews

    vip
    4.0

    27 reviews

    Dined on November 12, 2021

    overall4food4service4ambience4

    I live nearby. This is among my favorites.

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34. OT

    OpenTable Diner

    Central Coast

    1 review

    vip
    5.0

    1 review

    Dined on October 24, 2021

    overall5food5service5ambience5

    The staff was fantastic! I took my daughter for her 11th birthday and each person who served us took time to explain the menu to her, make recommendations and answer her questions. The food was amazing and they surprised her with a dessert of her choice for her special day. Gorgeous interior, spectacular food (I recommend the scallops) and wonderful experience.

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35. MS

    MichelleS

    Seattle

    12 reviews

    vip
    4.0

    12 reviews

    Dined on October 2, 2021

    overall4food4service4ambience4

    Out of town date

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36. T

    Tab925

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on October 1, 2021

    overall4food5service5ambience4

    Great for a date night or a night out with friends

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37. JH

    JeremyH

    Los Angeles

    6 reviews

    vip
    3.0

    6 reviews

    Dined on September 23, 2021

    overall3food3service3ambience3

    It’s a bar and lounge- not a restaurant.

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38. JS

    JerryS

    Minneapolis

    3 reviews

    vip
    3.0

    3 reviews

    Dined on September 19, 2021

    overall3food4service2ambience1

    Service was very poor

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39. EL

    ErinL

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on September 17, 2021

    overall5food5service5ambience5

    We had guests in town from South America and wanted to take them to a special place. We were all impressed with our experience from start to finish. The hostess was welcoming and ensured we were happy with our table. We chose to sit in the lounge area with its lovely cathedral ceiling and sumptuous seating. The wine list was solid. We started with a cheese board and charcuterie for the table not was delicious and generous in size, the two boards were plenty for our group of 6. We couldn’t pass on the truffle fries and they were perfect. Our main courses were delicious. A few minutes of us had steaks and they were cooked to perfection and the puréed potatoes, onion rings and grilled vegetables were delicious!! One of our guests had the highly recommended short rib risotto…wow! Next time we go I am definitely ordering that. It was exceptional!! We ordered 3 desserts to share and they didn’t disappoint. I loved the brown butter ice cream and the English toffee pudding, but the chocolate cake and eton mess were delicious as well. I was actually surprised at how low the bill was, considering we all had 2-3 rounds of wine and cocktails, starters, main courses, side dishes and dessert. Definitely more affordable than Spago or BOA steak. We will definitely be back. Thank you !

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40. SM

    SMac

    Los Angeles

    17 reviews

    vip
    3.0

    17 reviews

    Dined on September 9, 2021

    overall3food3service3ambience2

    Since main dining room was not available, the seating in bar area was not idea (not comfortable) for business lunch.

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