About Bien Shur - Sandia Resort and Casino

Bien Shur Rooftop Restaurant & Lounge is Sandia Resort & Casino’s distinctive dining option on the 9th floor. The sweeping views are unparalleled in Albuquerque, as is the food. and the service

Close to Home, Far from Ordinary.

30 Rainbow Rd NE
Albuquerque, NM 87113-2156
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Dining Style:
Casual Elegant

Cuisines:
Contemporary American, Steakhouse, Continental

Hours of Operation:
Dinner: Tuesday - Saturday: 5:00 p.m. - 10:00 p.m.
Lounge: Tuesday - Saturday: 4:00pm - Close

Cross Street:
I-25 and Tramway

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(505) 796-7500

Website:
http://www.sandiacasino.com/dining/bien_shur.asp

Entertainment:
Live Entertainment every Friday and Saturday night starting at 9pm

Catering:
Ability to cater functions from 10 Guests up to 100 Guests

Parking Details:
Multiple options for parking - complimentary valet, resort underground lot, large outdoor resort lot. Brand new temperature controlled covered parking

Public Transit:
minutes from the Sandia Pueblo Rail Runner Station running from Albuquerque to Santa Fe, complimentary shuttle to the resort.

Executive Chef:
J. Martin Torres

Private Party Facilities:
Small, intimate private dining room for up to 14 people.

Private Party Contact:
Bill Howley: (505) 264-1408

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Dancing, Entertainment, Fireplace, Full Bar, Indoor Smoking Area, Non-Smoking, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine

Special Events & Promotions:
Make your Reservations now for our Thanksgiving Day Celebration.
Dining from 1pm - 8pm - Reservations highly recommend
Pre-Fixe A la Carte menu will be available only

Bien Shur - Sandia Resort and Casino Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.4

service

4.4

ambience

4.6

value

3.9

Noise

Quiet

89% would recommend it to a friend

Scenic View (29)
Good for a Date (27)
Special Occasion (25)
See All
Good for Anniversaries (24)
Romantic (24)
Creative Cuisine (20)
Quiet Conversation (16)
Good for Birthdays (13)
Cozy (9)
Worth the Drive (8)
Business Meals (6)
Notable Wine List (5)
Bar Seating (5)
Authentic (4)
Fit for Foodies (4)
Local Ingredients (4)
Seasonal (4)
Vibrant Bar Scene (4)
Casual (3)
Fun (3)
Good for Groups (3)
Healthy (3)
Neighborhood Gem (3)
Quick Bite (3)
Handcrafted Cocktails (2)
Live Music (2)
Great for Outdoor Dining (2)
Pre/post Theatre (2)
Happy Hour (2)
Kid-friendly (1)
Comfort Food (1)
Waterfront (1)
Gluten Free Options (1)
Great Beer (1)
People Watching (1)
Tasting Menu (1)
Good Vegetarian Options (1)
Disabled Access (1)
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664 reviews
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 (Washington DC)·Dined 3 days ago

Loved the fish dish—Chilean sea bass- wonderful and the view is gorgeous!!!!!???

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food5
ambience5
service5
value4

 
 (New Mexico)·Dined 3 days ago

Allison, our server, was outstanding. First class service all the way!! WE enjoyed the view of the Sandia Mtns, golf course, etc! Sandia seems to be a well managed casino . We will come again for sure!!

Tags: Romantic, Handcrafted Cocktails, People Watching, Vibrant Bar Scene, Good for a Date, Special Occasion, Cozy, Creative Cuisine, Authentic, Healthy, Good for Anniversaries, Good for Birthdays, Scenic View, Good for Groups, Seasonal, Fun, Quiet Conversation, Kid-friendly
Was this review useful to you?Yes·No·
food4
ambience5
service5
value5

 
 (New Mexico)·Dined 4 days ago

The food and views are good. The service was actually below what I'm used to at this price point but not bad. This made for a poor value but still a good meal. Other visits have been better in the past but was honestly disappointed as this was a Valentine's Day meal. It might be awhile before we try again.

Tags: Scenic View, Creative Cuisine
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food4
ambience5
service3
value2

 
·Dined 5 days ago

David is the best server in town. He made our night!!!

Tags: Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New Mexico)·Dined 5 days ago

Overall good time and food...crab cake was a little salty, steak and lobster bisque was good.

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food5
ambience5
service5

 
·Dined on February 8, 2018

This is a fabulous place for fine dining. The views are spectacular. The food is amazing and the staff is very attentive.

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food5
ambience5
service5

 
·Dined on January 28, 2018

Local favorite of ours. Great service, excellent steaks, and wonderful views make this a routine venue for us.

Tags: Special Occasion, Romantic, Business Meals, Scenic View, Neighborhood Gem, Quiet Conversation
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food5
ambience4
service5
value4

 
 (New Mexico)·Dined on January 27, 2018

Very unhappy. Beautiful steak was over salted. Sauce ruined the rest of the steak's flavor. Potatoes tasted like I was eating bacon. Fried beats crunched all over the table when I tried to cut into them. Service lacked class when asking what I wanted to drink, eg. "Do you want some fresh sparkling water (ie pay more money for water) or just plain tap (implying you are cheap if you order this)?" Service was slow and extremely inattentive, eg. water glass was empty too long and too often. Not the type of service or dinner I would expect when attending such a high ranking establishment. Considering the bill amounted to $175 for two people for this service and food, I will not be coming back for dinner.

Tags: Business Meals, Scenic View
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food2
ambience5
service2
value2

 
 (New Mexico)·Dined on January 17, 2018

FOR OUR 54TH WEDDING ANNIVERSARY IT WAS A VERY RELAXING AND ENJOYABLE EXPERIENCE .

Tags: Good for a Date, Casual, Creative Cuisine, Scenic View, Cozy
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on January 9, 2018

I am a huge fan of this restaurant but the meal we had that night was by far the worst meal I have had in a fine dining restaurant.
I ordered the fresh pasta with shrimp. The pasta was not cooked; very doughy. The broth or sauce was a gray / green color and was less than appetizing to look at much less eat. My husband ordered the lobster bisque and sea bass and was very ill all night . Maybe they have changed chefs; don’t know.

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food1
ambience5
service4
value1

vip
 (New Mexico)·Dined on January 6, 2018

Been here many times. The sea bass is my go to. It was wonderful as always. My girlfriend had the pasta of the day. Noodles a little mushy and ok flavor.

Love the view. Waiter was a rookie but really trying. No issues.

Great bottle of wine

I'll be back to get my sea bass fix :)

Tags: Good for Anniversaries, Good for Groups, Special Occasion, Creative Cuisine
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food5
ambience4
service4
value4

 
 (Denver)·Dined on January 3, 2018

When I made our reservation, I noted that we were celebrating our anniversary. No one was aware of this until the waiter asked and we told him. Otherwise everything was excellent!

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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on December 31, 2017

Very pricey, amount of food not enough for what you pay for. Ordered Crab cake as an appetizer and paid $15 for a single small piece, I thought it was a ripoff, I was expecting more food for that price. Over all food had a good flavor but probably won’t be coming back.

Tags: Quick Bite
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food5
ambience5
service2
value3

vip
 (New England)·Dined on December 31, 2017

Meat was over cooked and long delays between courses.

Tags: Vibrant Bar Scene, Special Occasion
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food3
ambience4
service4
value3

 
 (New Mexico)·Dined on December 31, 2017

Food was a little over cooked. Service was excellent!

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food4
ambience4
service5
value4

vip
 (New Mexico)·Dined on December 29, 2017

Good food and views as usual but kitchen was very slow. It was good when it got there but 45 minutes for us and others waited over an hour-- is way too long.

Tags: Good for Anniversaries, Scenic View
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food4
ambience5
service3
value4

 
 (New Mexico)·Dined on December 26, 2017

Our son was visiting from out-of-state and so we wanted a special place for dinner -- this filled the bill, quiet so we could have a good conversation, good food well prepared. Very relaxing and enjoyable evening.

Tags: Good for Anniversaries, Cozy
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food4
ambience4
service4
value4

 
 (New Mexico)·Dined on December 25, 2017

It has been many years since I dined at Bien Shur. Albuquerque has so few fine dining experiences, and I originally booked Geronimos in Santa Fe. Since it was Christmas, and I was hosting an out-of-town friend, I figured I should give the locals a try. For starters, I asked for a red mulled wine which came 20 minutes into the appetizer and was lukewarm at best, and not very spicy. It tasted like box wine with cinnamon topped and thrown in the microwave for a minute. My friend ordered a Cesare salad, but he complained it tasted nothing like a Cesare salad and was very bland. My panko fried shrimp with sriracha sauce was good, but was common and tasted like a Jinja type preparation. On to the main courses, I ordered the buffalo tenderloin wrapped in bacon medium rare. It was lackluster, not very hot and did not have great flavor, despite the $67 price tag and wrapped in a flimsy piece of bacon. My friend ordered the chicken, which was very basic. We drank one bottle of Pellegrino and did not order any wine, nor were we offered any wine. The best part of the meal was my friend's apple tart with rum raisin ice cream. I asked for the pumpkin mousse to go, and wrapped the leftovers. When I got home, the pumpkin mousse was not in the bag. I called, and left a message, but no one returned my call. We walked out the door paying the bill of $172, with a generous tip, which is disgraceful for the quality of food and level of service. The big red flag was there was no one in the restaurant and I can see why. A wiser choice would have been to eat in the buffet, as the level of food and service would have been identical or better. Our server was very friendly, and passed on our comments to the chef, and she told us the chef makes the salad more bland to accommodate the tastes of a wider audience--clearly a chef with no passion for food as art. HUGE DISAPPOINTMENT! Michelen star prices at buffet quality presentation and service is not my idea of a good time.

Tags: Quiet Conversation, Scenic View
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food1
ambience2
service2
value1

 
 (New Mexico)·Dined on December 25, 2017

Excellent evening. All was perfect. Birthday plus Christmas dinner.

Tags: Creative Cuisine, Romantic
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on December 25, 2017

Very special occasion and a real treat to spend time with my wife in an elegant dining facility. Food, Service, ambiance all excellent/.

Tags: Good for Anniversaries, Seasonal
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on December 25, 2017

Excellent all around especially considering number of guests.
Still great service.

Tags: Scenic View, Good for Anniversaries, Cozy, Local Ingredients, Notable Wine List
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 25, 2017

What a lovely view! But, the steak which was ordered medium rare, was much more medium, altho the diner said it tasted excellent and did not want to return it. The vegetarian crepe was delicious. We will go back.

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food3
ambience5
service5
value3

 
 (New Mexico)·Dined on December 25, 2017

Our experience was good: wonderful ambience, competent waitress, spectacular view. Food was a bit overpriced. My only complaint was that the chef didn't seem to know what Rare Plus was! I ordered my New York steak Rare Plus and it came out medium to medium rare. Sent it back and it came out the same--barely pink in the middle! I ate it anyway, it was a good cut of meat and the flavor was good, but I prefer my steak just a bit the other side of RARE. Hello chef?!

Tags: Special Occasion, Romantic, Scenic View, Good for a Date
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food4
ambience4
service4
value3

vip
 (New Mexico)·Dined on December 23, 2017

Even though we had an early dinner reservation and requested a table on the glass with a view, with all the open table tables we were still seated in the corner with barely half a view. I don't know if the restaurant even reads what is on open table or not but I would suggest maybe doing so...

Tags: Neighborhood Gem
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food4
ambience2
service3
value3

 
 (New Mexico)·Dined on December 15, 2017

Great service and awesome food. Servings were plentiful, drinks were great and dessert was decadent. Loved that everything is made on site and fresh. It was perfect

Tags: Good for Groups, Healthy, Special Occasion, Good for a Date, Good for Anniversaries, Creative Cuisine, Bar Seating, Quiet Conversation, Romantic, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on December 5, 2017

Great view of course. Staff tries to ensure fantastic service.

Tags: Fit for Foodies, Romantic, Good for a Date
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food4
ambience5
service5
value3

 
 (New England)·Dined on December 2, 2017

Set atop the 9 story casino building, Bien Shur is elegant, beautifully decorated and meets the criteria for a special occasion destination. The service is professional and attentive, without being intrusive. The cocktail and wine lists provide many choices, and the food was delicious.

Tags: Good for a Date, Fit for Foodies, Creative Cuisine, Romantic
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food5
ambience5
service5
value3

 
 (New Mexico)·Dined on November 25, 2017

The experience was very enjoyable.
The service and food were exceptional.

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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on November 24, 2017

We had a very enjoyable evening. Our waiter was attentive and not overbearung. I had your creme Brule for dessert but I felt like it wasn't enough and the portion was small. Other than that our meal was excellent. We'll be back for sure.

Tags: Good for Anniversaries, Quiet Conversation, Scenic View
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on November 23, 2017

Service was excellent, and we had a table with sunset and city lights views. Noise level was tolerable.
Food was ok. They reimbursed us for the lobster bisque which was really bad. They screwed up the veggie order on my husband's turkey dinner, but they brought him a whole new plate so he had plenty to bring home. (The sweet potato or butternut squash replacement wasn't cooked well enough to eat, so he had to microwave at home). I feel bad because our server was fantastic, but I wouldn't recommend this place. Maybe it was because it was a holiday, but it wasn't packed, so not sure what the issue was.

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food2
ambience4
service5

 
 (Las Vegas)·Dined on November 23, 2017

Once the waiter waited on us (about 15 minutes after being seated) the service, food, and view were execellent.

Tags: Cozy, Waterfront, Vibrant Bar Scene
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food5
ambience5
service4
value4

 
 (New Mexico)·Dined on November 23, 2017

Loved our Thanksgiving dinner, watched the beautiful sunset and really enjoyed the quiet and peaceful evening.

Tags: Local Ingredients, Fit for Foodies, Disabled Access, Good for a Date, Scenic View, Romantic
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food5
ambience5
service4
value5

 
 (New Mexico)·Dined on November 23, 2017

Terrible: service, food, setting. Will never go back to this smoke filled hog trough. TERRIBLE!

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food1
ambience1
service1
value1

 
 (New Mexico)·Dined on November 18, 2017

Our food was amazing. We had the filet mignon and lobster. The martinis were good and the view was nice. We recommend Been Shur to anyone.

Tags: Good for Anniversaries, Special Occasion, Vibrant Bar Scene, Notable Wine List, Good for Birthdays, Good for a Date, Live Music
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food5
ambience5
service4
value3

 
 (New Mexico)·Dined on November 18, 2017

Outstanding. We were seated promptly with our choice of a window table or fireplace. Our server wss helpful but not intrusive. I had the New York strip and it was cooked to perfection. Juicy and tender. The only downside was some gristle. My wife had the pork belly special and pronounced it outstanding.

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food5
ambience5
service5

 
 (New Mexico)·Dined on November 18, 2017

Bien shur at Sandia Resort has, in addition to the most beautiful, delicious meals, the absolute most breathtaking Southwest view of any dining venue in the area. To watch the sunset on the Sandia Mountains from the 9th floor restaurant is almost a spiritual experience.

Tags: Bar Seating, Special Occasion, Worth the Drive, Good for a Date, Romantic, Good for Anniversaries, Scenic View, Notable Wine List, Quiet Conversation
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on November 17, 2017

Brilliant view of the city. Our server (Kristen) was awesome. Great experience all around - we'll be back!

Tags: Worth the Drive
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on November 14, 2017

The ambience was wonderful. The food was good but not excellent. One of the steaks was supposed to be medium rare and was medium well. The service was a little slow. The wedge salad was really good, as was the wine.

Tags: Quiet Conversation, Romantic, Good for a Date, Business Meals, Good for Birthdays, Scenic View
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food4
ambience4
service4
value4

 
 (New Mexico)·Dined on November 9, 2017

My daughter and I had the times of our life. It was her birthday and I hadn't spent time with her in a long time. The waitress that served us made it a very special occasion my daughter won't forget it and I will never forget the time that I spent with my daughter that I love so dearly at the place that we both loved. Everybody was so great. The look on my daughter's face was worth a million dollars thank you guys for the most memorable evening ever

Tags: Special Occasion, Scenic View, Neighborhood Gem
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on November 3, 2017

Was a first date, ordered prime rib Rare. Came out medium well. My date decided to wait for my "3 minute" tenderloin (That server talked me into). 10-15 mins later, steak finally arrived.
If I'm eating at a Texas Roadhouse, or something like that, don't expect perfection. But as highly recommended as this restuarant came, would've thought they could at least do rare prime rib right.

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food2
ambience4
service4
value3

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