Benihana - Houston, TX

4.4
1698 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westheimer is a very popular family destination, located near the Westchase District and the Galleria Mall. Birthday celebrations are a must at Benihana where you will enjoy a complimentary sundae, Japanese song, and special photo to commemorate the occasion. Check out Happy Hour each Monday through Friday from 4-7 p.m. with great deals on cocktails and sushi, plus hot and cold appetizers starting at just $3.00.

Support Benihana - Houston, TX during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1698 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.6
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
Houston
1 review
Dined a day ago
Overall1food3service1ambience2

We were sat down promptly only to wait 25 mins before someone came to take our drink order. We waited another 35 mins before we got our drinks. It took over an hour before we finally were able to put our orders in. This is after we had already stood up and asked if we were going to be served. No one apologized for making us wait. I was shocked at the abismal service we received despite having a reservation.

M
Milbrat71
Houston
7 reviews
Dined 3 days ago
Overall5food5service5ambience5

Always great !!!

MC
MariaC
1 review
Dined 3 days ago
Overall3food5service2ambience3

Overall very good❤️The chef and food were the best but waitress was rude and could have done better. Our first time there and didnt help. She just kept coming back asking are you ready to order now😑

OT
OpenTable Diner
Houston
1 review
Dined on January 9, 2021
Overall3food5service3ambience3

First and foremost, the food was delicious! The hibachi chef “Huy” was really entertaining and interacted very well. Now as for the reservation and seating that was the only minus, we were seated 20 min after our reservation and after we checked in on time.

OT
OpenTable Diner
1 review
Dined on January 9, 2021
Overall3food4service3ambience3

The experience was great everything was great, only problem was the host idk what was up but she had a real bad attitude. She looked stressed poor thing the chef was amazing.

DG
DejG
1 review
Dined on January 9, 2021
Overall1food1service5ambience2

The service was good it was to crowded and the food was not good

TD
TaylorD
Houston
6 reviews
Dined on January 9, 2021
Overall5food5service5ambience5

Had a great entertaining dinner this weekend. Filet mignon was to die for. Our chef Huy made the experience so fun and enjoyable! Highly recommend!

G
Greatfood
New Mexico
30 reviews
Dined on January 9, 2021
Overall5food5service4ambience5

Celebrated my wife’s birthday

OT
OpenTable Diner
Houston
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

This was our first time visiting and I most definitely can say we will be back sooner than later. It was an amazing experience and I can’t wait to visit again.

M
Mike
1 review
Dined on January 7, 2021
Overall2food2service1ambience1

Quality of food and service have depreciated in the few years I haven’t been here.

OT
OpenTable Diner
1 review
Dined on January 6, 2021
Overall5food5service5ambience5

Service was great. Made reservations for 6:15 got there early and was seated right away. We were a party of 2 whom sat in one end and a party of 1 whom sat on the other. So we were socially distant. The chef wore a mask and was very polite , and the drink was awesome

OT
OpenTable Diner
Cleveland
1 review
Dined on January 5, 2021
Overall5food5service5ambience5

Always a great time and great food!!

HN
vipHauN
Houston
55 reviews
Dined on January 4, 2021
Overall5food5service5ambience5

Great food and service!

AH
AracelyH
1 review
Dined on January 3, 2021
Overall5food5service5ambience5

Linda at the front was extremely rude. She left me standing at the front for a few minutes, didn’t greet me, then finally said can I help you. I asked her if my table was ready and she ignores me, walks off, and calls someone else to answer my question. The waiter Collins and chef were amazing. Great customer service on their end.

SH
SHIRLEYH
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

I took my niece and two great-nieces, aged 15 and 11 to dinner. There were customers waiting for tables when we walked in but, because we had a reservation, we were seated immediately.

The two girls had never been to an hibachi table dinner before. We all loved the jokes and knife skills of the chef! These chefs aren't just talented at the way they cook but they really put on a show with their slicing and dicing!

We each had a different meal from colossal shrimp to steak to two kinds of chicken dishes, and all were cooked perfectly.

If you want a special evening out with a great show and great dinner, this is the place to go!

j
vipjosephr
Houston
6 reviews
Dined on January 2, 2021
Overall1food1service1ambience1

This was suppose to be a special occasion for the kids this place needs a deep deep deep cleaning. Also the service was rude. I’ve been to many hibachi and this was by far the worst. Food is sub par will never attend again

KE
KatyE
1 review
Dined on December 29, 2020
Overall5food5service3ambience5

Food was good. Server forgot a bunch of things several times though.

b
vipbetsyr
Houston
9 reviews
Dined on December 28, 2020
Overall3food4service3ambience2

Came in and sat a a table that had bits of food on it (pieces of rice) and such even after it was cleaned.

DR
DiamondR
Houston
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Excellent customer service and the food was delicious!!!!

AM
AngieM
Houston
1 review
Dined on December 25, 2020
Overall5food4service4ambience4

The server was very nice. The cook was good, although he forgot to serve one of the plates the meat he was cooking. It took a while til he realized it, and apologized. Overall it was a nice.

T
vipTraci
Houston
36 reviews
Dined on December 25, 2020
Overall5food4service5ambience4

This Benihana is my favorite location, even though I have been to others in the Houston/Sugarland area, as well as the first location ever in New York City. I think what sets the Gessner location apart is the staff. From the managers, to the servers, to the chefs, you cannot meet nicer people. Nantana, or regular server, is the BEST server in the organization. She has complete attention to every detail, is warm, friendly, and goes "above and beyond" every visit!

OT
OpenTable Diner
1 review
Dined on December 24, 2020
Overall3food5service5ambience3

Our chef for the night didn’t do much intertainment was a bit rude too

OT
OpenTable Diner
Houston
3 reviews
Dined on December 24, 2020
Overall5food5service5ambience5

We came for my belated birthday celebration. The staff are always welcoming and courteous. The food is always delicious and the family we were paired with were very pleasant. There is always plenty to bring home for another delicious meal at home. I highly recommend Benihana’s.

DH
DelH
Houston
15 reviews
Dined on December 24, 2020
Overall5food5service5ambience5

Excellent waiter and service! Excellent chef and meal! Perfectly cooked, and couldn’t be better! What a great Christmas Eve meal!!!

CW
vipCareyW
Houston
3 reviews
Dined on December 24, 2020
Overall5food5service4ambience4

Celebrated two birthdays and had a great time as always. Had steak and lobster. The steak was cooked and seasoned well. Lobster was tasty and cooked properly. Also had chicken fried rice which is always worth the additional charge. Another fun and memorable time.

MS
MicheleS
1 review
Dined on December 24, 2020
Overall4food5service3ambience3

Restrooms were dirty and did not seem to have enough wait staff for number of people in the restaurant.

Y
Young
1 review
Dined on December 24, 2020
Overall5food5service5ambience5

Great....thanks. Staff was excellent, Covid compliance was excellent, great experience.

KQ
KarlaQ
Houston
3 reviews
Dined on December 22, 2020
Overall3food5service1ambience3

Food was great as usual, chef did an outstanding job but our server just sucked. He was always in the weeds because he had back to back large parties, like that’s our problem. He apologized at the beginning for taking forever to ask us for our drink orders, then proceeded to say he would take care of us. Totally not the case.
Didn’t bother to refill our water till the end when I told him I needed water and our green teas. Had to also ask him for my moms ice cream seeing that it was her birthday and the reason why we were there. So yeah won’t be back to that location again.

OT
vipOpenTable Diner
Houston
2 reviews
Dined on December 22, 2020
Overall1food1service1ambience1

went to dine at this restaurant tonight and when I say the food was nasty and the building still has that old smell is an under statement. We were seated only to realize my dining experience was not going to be enjoyable, a couple sitting next to us decided that they were going to point over the food while the chef is cooking with the forks they were eating from and the chef never once asked them to stop, only for the chef and couple to continue speaking in Spanish the whole time and the chef was completely engaged in preparing their food and throwing us peanuts....I spoke to the manager and he said people do that all the time...I had to ask him twice, you are saying people play over the food and he said yes they are pointing, how do you point over food in the middle of Covid and I asked is this why you have all the tables in here filled and not have tables at six feet apart and he did not respond....I told him this is a nasty environment and unprofessional place and I will never eat there again.....$150.00 wasted the other black couple felt the same way and the manager did nothing....I truly do miss the old manager because the new management is horrible....I will not eat here again.....and to top it the old manager is sweating like he has Covid himself.....

SW
ShellyW
Houston
3 reviews
Dined on December 21, 2020
Overall5food5service5ambience5

We had a wonderful Sweet 16 Bday Dinner for my daughter.

OT
vipOpenTable Diner
Salt Lake City
1 review
Dined on December 21, 2020
Overall5food5service5ambience5

Bitrthday great experience

R
vipRose
Houston
4 reviews
Dined on December 20, 2020
Overall2food3service1ambience2

Positives: The chef (Juan) was great! He was funny and his presentation was on point. Negatives: Wait staff took over 20 minutes to bring water, half my party had to go to the bar to order because our server would disappear for long periods of time, and items we ordered never came to the table. When we received the bill, we were charged for items we didn't receive. It was not the experience we expected in terms of service, quality, or price.

OT
OpenTable Diner
1 review
Dined on December 18, 2020
Overall2food4service1ambience1

We've been to many Hibachi places in Houston/Katy but it was the first time to a Benihana. Not impressed. Vents weren't working so the whole place was smoky. At a table of 8 spots, we were seated with another group of 4 that insisted on sitting across from the chef, which didn't allow social distancing. The waitress told them to observe but didn't insist. Then they were rude to the waitress and argued the check despite obviously eating the food. The service was slow and the waitress required the chef to leave his station to get attention to the table. Not returning to this location.

Benihana - Houston, TX
Responded on December 23, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

Report
JW
JeannieW
1 review
Dined on December 17, 2020
Overall5food5service5ambience5

Our server was fabulous and very attentive and the chef was delightful. There were a couple of kids and watching him interact with the kids was a lot of fun!

OT
OpenTable Diner
1 review
Dined on December 16, 2020
Overall3food3service5ambience5

Good experience. The classic fried rice was good, as always, but some of entrees have lost their flavor. Otherwise, great service.

LL
LishaLee
Houston
1 review
Dined on December 15, 2020
Overall2food5service5ambience5

I loved everything about this Benihana! This was my husband first time here and in the end he loved the experience! My ONLY ONLY problem was that they are not following the COVID-19 guidelines. We were seated at a table for 8 and each party was in increments of two’s. We were SO CLOSE to the other couples you would think we all knew each other. NO ONE WAS 6ft apart!!!

HN
vipHauN
Houston
55 reviews
Dined on December 15, 2020
Overall5food5service5ambience5

Great food and service

OT
OpenTable Diner
Houston
1 review
Dined on December 15, 2020
Overall2food5service3ambience3

I made a reservation for a party of 5 I would of thought we would have our own table since COVID but I guess not

KJ
KarynJ
1 review
Dined on December 15, 2020
Overall3food5service5ambience5

It Was An Great Experience For My First Time Eating There. We Sat Around The Grilling To Watch The “ Show “. However I Was Very Hungry & We Had To Wait For One Person That Was Apart Of Another Group Who Also Sat At Our Grill. I Understand They Were Trying To Be Courteous But If The Table Is Full Nad We”re Waiting On One Person For Over 20 Mins. Let’s Move Forward w| The Cooking. My Patients Became Thiner & Thiner As We Waited.

DE
DelrishaE
1 review
Dined on December 13, 2020
Overall5food5service5ambience5

Chef Tony was amazing at his job....not only did he hand sanitize but he wore gloves to cook our food as well, and the taste was amazing. Our waiter was attentive and anticipated what we needed. We were celebrating my son turning 15 and the staff was amazing.

FAQs

Benihana - Houston, TX does offer delivery in partnership with Postmates and Uber Eats. Benihana - Houston, TX also offers takeout which you can order by calling the restaurant at (713) 789-4962.

Benihana - Houston, TX is rated 4.4 stars by 1698 OpenTable diners.

Benihana - Houston, TX does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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