Benihana - Houston

We went there for a birthday celebration on a weekday evening. The service and food were great. Always enjoy going there.

We have been to this location several times, primarily to celebrate my daughter’s and my mother’s birthdays. And this time was definitely different. Our service was not great, our order was not correct when the chef came out to cook and overall we were not pleased. We will be finding a new place to celebrate birthdays next year. 😖

I was excited to experience a hibachi bar for the first time, and everything seemed great but the cleanliness of the restaurant was very questionable. The “lounge” area was dirty and trash everything and the bathrooms was horrendous! No toilet paper, trash overfilling! The food was great but being a little more clean would make the place so much better!

We made reservations and still had to wait over 30 minutes to be seated. The entrance area was ridiculously crowded. When seated the plates and silverware given to us were dirty. We asked for a new set and the new set was also dirty. The server wasn’t pleasant, nor apologetic about the incident. The food was prepared...it was okay, not the “best” hibachi I’ve had. The server didn’t give refills during the entire meal. She came around afterwards to bring checks, to-go boxes...and refills(????).

Great dinner. Always quality food!

This is by far the worst Benihana’s I’ve ever been to... I love this restaurant but this location is garbage. Everything from the atmosphere to quality of food was terrible. My waiter was the best part of the whole night and from the time we were seated until he took our order was over 30 min.... when I had a reservation. I will NoT return to this location and I do not recommend.

Great food great experience. Would definitely go again

My husband and I decided to make this reservation for Valentine’s Day. Little did we know Benihana over booked reservations with over 1,100+ an employee told us reservations that day. We waitied 1hr after our reservation time to be seated (which was a longer wait time then it took for our chef to cook 8 people’s meals. They were rushing through things in the back which o get they were packed. But the servers made you feel rushed , our server grabbed my food and dumped it in a Togo box after I told him I will do it (I don’t like everything just thrown in a Togo box) he did it any how and just tossed it all in the box handed it back to me and said man I’m just trying to get you all out of here as quickly as possible.... our chef however Juan was amazing, even though he was trying to get through things because so many people were waiting to be seated. The food was fantastic we will definitely request him on our next visit.

Server didn’t write down our no onions/veg in rice, offered to recook but didn’t want to wait, filet minion was very chewy, 45 min after reservation time finally sat down

Food was lovely, the show was wonderful. My girlfriend and I had an outstanding time but we got a little bit of attitude from the waitress but it was a busy night so I totally understand the conflict

The chef was perfect. Subdued but efficient. Food was marvelous. Thank you!

Really great show and experience

Great time with friends!!!

Fun for a kid's birthday, but I expected more flair from the chefs for the high price. But overall it was a good experience and the kids enjoyed it.

Celebrating my daughters birthday and we all had an awesome time! The food was delicious and the show was fun!

Great atmosphere, chef was nice, food was good but I didn’t like how the waiter circled the amount of tip on the receipt that he wanted me to pay and then added it to my total with a pen by Hand . For one, there were at least 3 different SUGGESTED amounts and he decided to choose the highest one. I thought this was very rude. Also, the waiter did bring drink Refills quite a bit which he said were free but yet, charged them to my tab even though a few cups were still full. Other than that it was okay.

Never disappoints.

Staff was very friendly and attentive! Atmosphere was extremely fun and welcoming!! Can’t wait for my family and I to return! Thanks for making my birthday great!

Quality changed to negative..I ‘ve been customer for last 8 years..

very pleasant.

This location seemed to be very understaffed. We (my family of 5) were sat at a table with 4 very large women so our meal was crowded to say the least. We had a similar experience the last time we visited that location. We done at Benihana in Sunday’s around 5pm fairly often but have been questioning returning do to the extremely large crowds and wait time

Service was awful! Not worth the price for the value of the food and the place. Horrible ventilation system. Never again.

Kids loved it! Didn’t feel clean and the restrooms were not just messy and dirty but unsanitary.

We ordered colossal shrimp. I was served tails and the manager fought over it with me. The entire table got my colossal shrimp. The manager told me I was dumb and deal with. NEVER EVER go again

Best staff

This is a great restaurant for families wit crying babies and kids running everywhere. Not a place for date night, LOL! I used to visit this place years ago and it has certainly dated. The restrooms are in the entrance so the area was not very pleasant smelling. I would have loved to smell food instead of bathroom odors. So because this is a casual place, I think its a great place for a family. Just do not dress up for Date Night and go here.

We had a reservation at 7:15 and we did not get seated until 8 or 8:15. We kept asking the front desk and they just kept telling us we're cleaning tables. We were not pleased about this because we did in fact have a reservation at 7:15 (so why have a reservation if your not going to be seated for an hour later?). The food and waiter & cook we're very good.

I was able to easily book a reservation for this location to take my husband out and walked in and was sat within 10 minutes. I enjoyed the atmosphere & friendliness of everyone.

Birthday dinner for my mother she had a wonderful time and enjoyed herself

Apple our server was amazing as always! Will always come back to this location.

Food tasty & cooked to our request. Thank you.
Lobster & shrimp were sweet. Chicken was also great with the mushroom. Service was nice. Only thing??? Said they did not have hot water for green tea at the end of the meal. Surprised.. how many ways can you heat water ?

Great food and great staff

Everything was excellent! Food was delicious and makes me want to return in the near future.
Service was fantastic.

Thank you!

Service was a bit slow. When we got there only half restaurant was full but halfway through dinner it filled up and took a while to get our drinks and steamed rice for the kids.

Child’s Bday dinner was enjoyed by all.

Terrible place, dirty, smelly, bad AC, lack of items in the menu. Had to wait 40 mins for a table when I honored my reservation and arrived on time.
Simply left the place before dinning.

Lunch is the best!!! So much food ... just the right amount to enjoy with the right price.
Also the salmon “boat” has so many bites of great taste.
Thank you for great chefs & their adorable shows!!!

Food was good. Didn't like that another table that arrived after us got their chef first. But overall a good dinner.

Wonderful dining experience at Benihana. We enjoyed the humor of our chef (Kobayashi) and our young waitress was very attentive and helpful.

We had to wait for our table about 5 minutes which wasn’t bad, but had to wait for our chef for about 40 minutes. Our reservation was at 2pm but we did not eat until 3pm. Our rice was burnt and the “spicy” chicken was not spicy whatsoever. I’ve had better experiences at different locations so hopefully today was just an off day.