Akira Japanese Hibachi Steakhouse

4
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114 Reviews
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$30 and under
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Japanese
Akira Japanese Hibachi Steakhouse is Plainfield, IN's finest and newest hibachi grill.We offer a huge variety of specialty sushi rolls. Our entertaining culinary chef prepares your food with quality you can see and taste.
What 114 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.8
service
3.8
ambience
3.6
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
OpenTable Diner
Indiana
1 review
Dined on February 15, 2020
Overall3food3service4ambience2

We arrived a few minutes after our reservation and had to wait for someone to come to the desk to even check us in. We then had to wait another 20-25mins to finally be seated. The wait staff appeared to be very busy and overworked. They were running around nonstop, which honestly made for a hectic environment. The water we ordered was AWEFUL. Even the other patron at our table the ordered tea had to get something else because of the taste. The soup (we’ve had soup at hibachi restaurants a lot) was very blah. The salad was literally bag lettuce with dressing, nothing else. The hibachi chef was great and entertaining. Our who table got teriyaki chicken and it was very good. The one thing I would have left out was the bean sprouts with the veggies. He cooked them last but before I could politely decline he threw them on my plate on top of everything. They brought our bills quickly and were fairly responsive with refills. For being a busy place they were efficient, but the beginning of our visit kinda set the tone off.

JC
JohnnieC
1 review
Dined on February 14, 2020
Overall2food3service1ambience3

I wouldn't reccomend this location to my dog. The server was great and so was the cook. The manager should be stripped of her title when confronted by a woman she wouldn't say she was the manager or not.

JH
JamesH
Naples
3 reviews
Dined on February 9, 2020
Overall4food5service4ambience4

Was very good as it always is. Only downside from a 5 rating was the table side chef wasn’t as much of a showman as normal maybe he was newer.

JC
JimC
Indiana
9 reviews
Dined on January 30, 2020
Overall3food5service2ambience2

Slow service and inexperienced waitress was a poor start to our daughter's birthday celebration until the manager stepped in.

TL
TishaL
1 review
Dined on January 18, 2020
Overall1food3service1ambience2

Worst service I have ever had at a Hibachi place. WE will not be back.

J
Johnson354
1 review
Dined on January 11, 2020
Overall2food2service1ambience1

The service was VERY VERY slow. It took over an hour to get our drinks. We were there for an hour before someone took our order for food. We ordered alcoholic beverages and then were told 30 minutes ago that they didn’t have anyone to make the drinks. Their pricing was skewed and we were charged for things we didn’t order. It was such a mess. We will not go back.

BW
BrandiW
1 review
Dined on January 10, 2020
Overall4food5service4ambience4

We had a great family dinner. Our chef was funny and talented and kept everyone’s attention...young and old. I felt bad for the wait staff since they only had two servers and the place was packed. But, overall a good experience.

OT
OpenTable Diner
Northern MI
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

6:00 on the Saturday evening so the restaurant wasn't really full yet. We had a grill table to ourselves :-) The food and service were great and the noise level wasn't bad for a hibachi-type restaurant.

PH
PatrickH
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

We took our kiddos for the first time and they absolutely loved it !!

JP
JuanitaP
1 review
Dined on November 1, 2019
Overall5food5service5ambience4

Food was great, service excellent. The three of us have different meals, steak and shrimp, shrimp and scallops and scallops. All were wonderful. We will come again.

OT
OpenTable Diner
Indiana
1 review
Dined on September 1, 2019
Overall4food4service5ambience5

Wonderful time.

JG
JeffG
1 review
Dined on August 31, 2019
Overall4food5service2ambience3

Food was excellent but service for getting refills was terribly slow. Too many customers and too few workers

LM
LisaM
Indiana
2 reviews
Dined on July 12, 2019
Overall5food5service5ambience5

The amount of food you get is amazing and the taste was great... the ambiance was good and we didn't have to wait at all..the food was delicious and it was a very nice place..will definitely go back

G
Gilly
1 review
Dined on July 5, 2019
Overall1food1service1ambience1

Has gone downhill since last time we visited. We were on a date and were seated with a family who had toddlers who were not excited to be there. Another couple (no kids) were sat down at a different table and it would have made more sense to put us with them. Service was very slow, only one drink refill, had to ask for bill. No dipping sauces were given, fried rice was very bland, as was the shrimp. I'm guessing chef didn't have a lot of experience... Not likely to return.

M
Moontopo
Indiana
6 reviews
Dined on May 11, 2019
Overall1food3service1ambience2

All around poor experience. I’ll keep it brief. We arrived at 6p for our reservation and weren’t seated until 7:10. Once we were seated it took me 15 minutes before I needed to find the owner and let her know that we have been seated for over 15 min and needed drinks and someone to visit our table (not to mention the dirty grill from the previous dinner). She blew me off and made some comment that was dismissive rather than apologetic. She then came and took our drink orders and then proceeded to take phone calls, seat more people and take more drinks and dood orders without returning to our table. Another 15 minutes passed and I told my family we were leaving. More than an hour and 30 min later we left. It was such a disappointing experience with the 4 of us the day before mother’s day. Our kids were tired and disappointed after being very patient. It was a poor way to celebrate a special occasion and that set the tone for the rest of the evening. I will never return.

SP
SandyP
Indiana
1 review
Dined on April 13, 2019
Overall2food4service1ambience3

We made a reservation on Open Table for 8:15pm last Sat. However... we still had to wait 45 min before being sat at a table. Then once we ordered drinks and other couples ordered appetizers they did not come out till right before the Hibachi Chef started cooking. We sat and waited another 45 minutes before receiving drinks. It also seemed like we saw several people just standing around in the kitchen while we were waiting for drinks. The food was excellent just felt the service was lacking. I do not think we will be returning to this Hibachi Grill anytime soon.

TP
TomP
Indiana
2 reviews
Dined on March 24, 2019
Overall5food5service5ambience5

Cook was very entertaining. Service was great had refills on drinks before you was done with the one you had.

KN
KarenN
Indiana
2 reviews
Dined on March 8, 2019
Overall1food1service1ambience1

Had reservation but there were no tables available. Waited and finally asked about our table only to be told rudely to sit down-she didn’t have time to talk. Waited patiently but finally ended up leaving as owner kept telling me to sit down and not talk.

DS
DarrenS
1 review
Dined on March 8, 2019
Overall1food4service1ambience2

We made reservations and still waited 45 minutes to be seated. When we were finally seated, they split our group at different tables (even though I was assured we could all sit together when making the reservation). We waited for a waiter for another 20 minutes after we were seated. When the bill finally came it was way off, we explained to the woman working the register that it was wrong and she said " its fine". Not happy with the service.

CC
CarrieC
1 review
Dined on February 23, 2019
Overall3food5service1ambience1

We needed up having to wait 45 minutes before getting seated. Waited another 30 minutes or so before our drink order was taken.

OT
OpenTable Diner
1 review
Dined on February 14, 2019
Overall1food1service1ambience3

We booked our reservation but still had to wait 10-15 minutes to be seated as the hostess had a very difficult time communicating with the guests due to the language barrier.

Once we were seated, we waited 15 minutes (yes, I timed it) until a waiter came to our table. Our order was incorrect, once again due to the language barrier. The sushi we ordered was OK at best. It was on par with what we get from the grocery store but cost 3-4 times as much.

Bottom line, this was the worst service and worst sushi we have ever had in a restaurant.

TC
vipTimC
Indiana
3 reviews
Dined on February 14, 2019
Overall2food4service1ambience2

Chef was great. The service was horrible. They need to hire more help. The Chef had to get our drinks.

T
Tony
1 review
Dined on January 31, 2019
Overall4food4service4ambience4

Akira was our destination for my son's 21st birthday. We had a great time despite only 2 chefs being available. The service was good. Appetizers and drinks were delivered in a manner that didn't make it feel as if only 2 chefs were in the house. When the chef arrived his sense of humor was great and he engaged all of us, especially my 5 year old daughter. The place was very busy and I heard everyone compliment the chefs.

As for the food, it was tasty but I wish that the egg rolls were a little bit bigger! Also, the soup and salad could be a little bit more substantial considering the cost of the entrees. We all tried chicken, calamari, steak, vegetables, rice and Japanese noodles. It was good. I would return to this establishment. A solid place to take your family.

BW
vipBradW
Indiana
51 reviews
Dined on January 27, 2019
Overall5food5service5ambience5

It is a fun, kid friendly place to eat. And as usual, the chef's were a hoot.

TC
vipTimC
Indiana
3 reviews
Dined on January 18, 2019
Overall2food4service1ambience2

Need more help, service was very slow

M
Michele
Philadelphia
9 reviews
Dined on December 16, 2018
Overall5food5service5ambience4

Always a fun evening out and the Hibachi Chefs are entertaining and good natured. Food was good and we enjoyed ourselves!

SL
SouthernLady
Indiana
16 reviews
Dined on October 27, 2018
Overall4food4service4ambience4

We like the food but it can be salty. Price is reasonable.
More fun when a kid is at the table.
Wine prices incredibly reasonable:) people at the table loved their sushi.

JH
JamesH
Naples
4 reviews
Dined on May 18, 2018
Overall5food5service5ambience5

It was perfect for our family! Kids loved it and they just made everyone smile.

OT
OpenTable Diner
Indiana
8 reviews
Dined on April 13, 2018
Overall4food5service3ambience2

The food was good and prepared as you would expect. Chicken maybe a little overcooked. Hospitality Was exceptional as always although a little busy and service a little slow for a Saturday night.

C
C10225granger
Indiana
1 review
Dined on March 26, 2018
Overall2food4service2ambience2

Food good, reservation at 7pm. Got there 645 no one to great at desk 15 or more minutes before anyone showed. 1 group head. They were seated first we were around 730. 5 adults 2 kids and a baby. Sometime around 810 food started. After some complaints Managment said sorry for delay but only 2 cooks. Service slow on drinks refills. Food very good, but much too long a wait and no show of sorrow for long delay.
Then insult added gratitudes for 7 or more

Would say mostly not coming back

JM
JMFM
Indiana
9 reviews
Dined on March 18, 2018
Overall5food5service5ambience5

This was a very pleasant experience. The service and hospitality were great. The cook we had at our table was the best hibachi chef that we have ever had. He was entertains, funny, friendly, grateful & a wonderful chef. I highly recommend Akira to anyone who enjoys quality Hibachi.

OT
OpenTable Diner
1 review
Dined on March 14, 2018
Overall2food3service1ambience1

We had to wait over an hour for our food to be cooked, highly disappointed!

OT
OpenTable Diner
1 review
Dined on March 3, 2018
Overall3food5service3ambience5

We arrived a few minutes before our reservation and were seated about 5 minutes after our reservation. Then we were forgotten for the next 35 minutes. No one took our drink order, our food order, nothing. Tables seated after us were waited on before we were. We finally got served after we pointed out the problem to passing staff. Then the person who hurried out to take our order mixed up the requests of the whole table, which delayed the chef in cooking our food. However, the chef was excellent and very personable and the food tasted great.

OT
OpenTable Diner
Indiana
1 review
Dined on February 24, 2018
Overall2food3service1ambience2

Had 6:45 reservations and didn’t get seated to 7:30.

BA
BethA
Indiana
2 reviews
Dined on February 23, 2018
Overall1food3service1ambience3

The server was rude. We couldn’t get refills on our drinks. We asked in the beginning if we needed to order dessert and was told no we could do later. We waited for 30 minuets to get our check. Asked if we could order dessert and her exact words. No we are short on servers. No dessert. Then walked away.

CR
ChristineR
Indiana
1 review
Dined on February 3, 2018
Overall3food5service2ambience4

It was really fun and the chef was excellent. Put on a great show for the kids too. The service was a little lacking especially in the drinks department. We ordered cocktails and probably would have ordered more, but we were never approached by a server again. They did not refill waters either. Outside of that, the food and atmosphere were great.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on January 14, 2018
Overall3food3service2ambience3

Waiter was new. Chef did a nice job.

QB
QueenieBonds
Indiana
2 reviews
Dined on January 14, 2018
Overall4food4service5ambience3

Noy is wonderful...by far their best Hibachi Chef! Food was good as usual, however the restaurant was so incredibly cold, that I could not enjoy as much as normal due to the fact that I was freezing! If you get cold easily, DO NOT sit at the table that is in the middle closest to the entryway as it is miserable. Otherwise, great place for a fun time!

OT
OpenTable Diner
Indiana
2 reviews
Dined on December 25, 2017
Overall3food3service2ambience3

Reservations are a joke, it is still first come first serve. Had a 7:00 reservation arrived at 6:50. Had a family walk in before us with no reservation, and they were seated before us, finally got seated at 7:40. Nice restaurant, good for what it is but using open table for a reservation is not worth your time.

OT
OpenTable Diner
Indiana
1 review
Dined on November 25, 2017
Overall2food1service1ambience2

Food was bland and had no flavor even with the sauce options. The rice was not cooked all the way and the food just was blah!

FAQs

Akira Japanese Hibachi Steakhouse offers takeout which you can order by calling the restaurant at (317) 838-7970.

Akira Japanese Hibachi Steakhouse is rated 4 stars by 114 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.